THE 2013 FORD EDGE SE HAS HAD THE ENGINE SHUT DOWN WHILE DRIVING TWICE. ONCE ON A TWO LANE ROAD AND ONCE ON I 95 INTERSTATE WITH OUR FAMILY IN IT. LUCKILY, WE WERE ABLE TO PULL OFF THE ROAD. WHEN IT SHUTS DOWN IT SHOWS WRENCH SYMBOL ON DASH AND SAYS SEE USERS MANUAL. THEN THE CAR RESTARTS AND DRIVES NORMALLY UNTIL THE NEXT EVENT…
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THE 2013 FORD EDGE SE HAS HAD THE ENGINE SHUT DOWN WHILE DRIVING TWICE. ONCE ON A TWO LANE ROAD AND ONCE ON I 95 INTERSTATE WITH OUR FAMILY IN IT. LUCKILY, WE WERE ABLE TO PULL OFF THE ROAD. WHEN IT SHUTS DOWN IT SHOWS WRENCH SYMBOL ON DASH AND SAYS SEE USERS MANUAL. THEN THE CAR RESTARTS AND DRIVES NORMALLY UNTIL THE NEXT EVENT. THIS IS A SEVERE SAFETY ISSUE AND WE WILL TAKE THE CAR IN TO THE NEAREST FORD DEALER AS SOON AS POSSIBLE. MANY WEB THREADS HAVE POINTED TO THE THROTTLE BODY AS BEING DEFECTIVE AND REPLACED. THEN THE ISSUE STOPS. HOPEFULLY THIS DESCRIPTION HELPS ANOTHER FAMILY FROM BEING INJURED ON THE ROADWAYS. IT IS UNDERSTANDABLE THAT CARS WILL HAVE ISSUES BUT ONCE FORD HAS NOTICE OF THIS PROBLEM WE HOPE THEY RESOLVE IT IN A TIMELY MANNER. THIS DESCRIPTION IS AN OFFICIAL NOTICE OF THIS SEVERE SAFETY CONCERN OF THE ENGINE SHUTTING DOWN UNEXPECTEDLY WHILE DRIVING.
NHTSA ODI #11234369
5 miles · Jul 16, 2019
EngineVehicle Speed Control
WE HAVE HAD OUR FORD EDGE FOR ABOUT 3 YEARS AND NO PROBLEMS UNTIL A FEW WEEKS AGO WHEN WRENCH LIGHT CAME ON AND LOST POWER TO THE ACCELERATOR. MANAGED TO GET THE CAR OVER TO THE SHOULDER TURNED THE IGNITION OFF AND BACK ON AND EVERYTHING SEEMED FINE. IT WAS THEN GOOD FOR A COUPLE OF WEEKS AND AGAIN DID IT 5 TIMES THE OTHER DAY W…
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WE HAVE HAD OUR FORD EDGE FOR ABOUT 3 YEARS AND NO PROBLEMS UNTIL A FEW WEEKS AGO WHEN WRENCH LIGHT CAME ON AND LOST POWER TO THE ACCELERATOR. MANAGED TO GET THE CAR OVER TO THE SHOULDER TURNED THE IGNITION OFF AND BACK ON AND EVERYTHING SEEMED FINE. IT WAS THEN GOOD FOR A COUPLE OF WEEKS AND AGAIN DID IT 5 TIMES THE OTHER DAY WHEN I WAS DRIVING ON HIGHWAY 91E ONE OF THE MOST BUSY HERE IN CALIFORNIA.THIS CONDITION CAN PUT YOU IN A VERY UNSAFE SITUATION.
NHTSA ODI #11232255
95,000 miles · Jul 10, 2019
Engine
THE ENGINE LIGHT COMES ON INTERMITTENTLY WITH AN EVAP. LEAK CODE. WE'VE CHECKED ALL OF THE POSSIBLE ISSUES AND CAN NOT FIND THE PROBLEM.
NHTSA ODI #11230642
54,614 miles · Jul 9, 2019
EngineFuel/propulsion System
WHEN STEPPING ON THE GAS PEDAL THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WOULD NOT DIE BUT WOULD NOT MOVE. THE CHECK ENGINE LIGHT CAME ON. THIS HAPPENED ON MULTIPLE OCCASIONS ONCE IN HIGHWAY TRAFFIC AND ONCE AT A BUSY INTERSECTION. THE DEALER TOLD ME IT WAS A KNOWN PROBLEM AND THAT THERE WAS NOTHING I COULD DO TO CAUSE T…
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WHEN STEPPING ON THE GAS PEDAL THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WOULD NOT DIE BUT WOULD NOT MOVE. THE CHECK ENGINE LIGHT CAME ON. THIS HAPPENED ON MULTIPLE OCCASIONS ONCE IN HIGHWAY TRAFFIC AND ONCE AT A BUSY INTERSECTION. THE DEALER TOLD ME IT WAS A KNOWN PROBLEM AND THAT THERE WAS NOTHING I COULD DO TO CAUSE THE PROBLEM OR PREVENT IT. DEALER REPLACED THE THROTTLE BODY ASSEMBLY FOR $524.00
NHTSA ODI #11230401
30,000 miles · Jul 2, 2019
EngineService Brakes
BRAKES BECAME SPONGY 2 1/2 WEEKS AGO. TOOK TO FAMILY MECHANIC. THEY WERE UNABLE TO RECREATE AND STAYED THE BRAKE PADS ARE IN GREAT CONDITION. WENT ON SHORT VACATION AND THE BRAKES CONTINUED TO BE SPONGY BUT NOT EVERY TIME. WHEN WE RETURNED HOME IT BEGAN HAPPENING MORE FREQUENTLY AND A HISSING SOUND BEGAN WHEN APPLYING BRAKES. TH…
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BRAKES BECAME SPONGY 2 1/2 WEEKS AGO. TOOK TO FAMILY MECHANIC. THEY WERE UNABLE TO RECREATE AND STAYED THE BRAKE PADS ARE IN GREAT CONDITION. WENT ON SHORT VACATION AND THE BRAKES CONTINUED TO BE SPONGY BUT NOT EVERY TIME. WHEN WE RETURNED HOME IT BEGAN HAPPENING MORE FREQUENTLY AND A HISSING SOUND BEGAN WHEN APPLYING BRAKES. THEN YESTERDAY MORNING THE CAR SHUT OFF IN THE MIDDLE OF A BUSY INTERSECTION BUT RESTARTED AFTER A FEW MINUTES. TOOK IT INTO MECHANIC AGAIN AND THEY WERE ABLE TO RECREATE BOTH ISSUES. AFTER RESEARCH THEY DISCOVERED A FORD EXTENDED WARRANTY FOR THIS ISSUE SO I TOWED IT TO NEAREST FORD DEALERSHIP. NOW THE GARAGE IS TELLING ME IT WILL COST BETWEEN $800 AND $1000 AND MY VIN IS NOT COVERED. THE INFO ONLINE STATES IT SHOULD BE COVERED. I PAY MY FINAL CAR PAYMENT IN 2 WEEKS AND MY ADDITIONAL WARRANTY THAT I PURCHASED ENDED IN MAY. IT SEEMS THIS IS A KNOWN ISSUE AND SHOULD BE COVERED AND MOST CERTAINLY SHOULD BE RECALLED. IT IS NOT DUE TO NORMAL WEAR AND TEAR. I HAVE OWNED IT BRAND NEW AND AFTER 7 YEARS ONLY HAVE 30K MILES ON IT. THE VEHICLE IS IN GREAT CONDITION OTHERWISE. BRAKING ISSUES ALMOST LED TO AN ACCIDENT THE DAY BEFORE AND IT SHUT OFF WITH NO WARNING OR LIGHTS FROM THE VEHICLE IN THE MIDDLE OF AN INTERSECTION. WHAT IF WE HAD BEEN ON OUR ROAD TRIP AND GOING 80 MILES AN HOUR? THIS IS A SAFETY ISSUE. THE ISSUE WAS RECREATED AT THE FAMILY MECHANIC IN A PARKED POSITION BUT FOR ME IT WAS OPERATIONAL.
NHTSA ODI #11228954
80,000 miles · Jun 11, 2019
EngineVehicle Speed Control
ON 4 SEPARATE OCCASIONS SINCE SEPTEMBER 2018, VEHICLE HAS SHUT DOWN WITHOUT WARNING WHILE TRAVELING ON MAJOR HIGHWAYS AND HEAVY TRAFFIC. GAS PEDAL DID NOT RESPOND WHEN PRESSED. LUCKY TO HAVE AVOIDED SERIOUS ACCIDENTS. FORD DEALER/REPAIR COULD NOT IDENTIFY OR REPEAT PROBLEM, BUT CLEARLY THERE IS A PROBLEM.
NHTSA ODI #11219388
81,000 miles · Feb 16, 2019
EngineFire
VEHICLE WAS DRIVEN SHORT DISTANCE IN TOWN (LESS THAN 10 MILES IN 10-20 DEGREE WEATHER), NO WARNING LIGHTS NO OVERHEATING OR SMOKE. 10 MINUTES AFTER CAR WAS PARKED AND SHUT OFF, CAR IGNITED IN DRIVEWAY IN ENGINE. OIL HAD NEVER EVEN BEEN CHANGED SINCE BOUGHT USED FROM DEALER A FEW MONTHS PRIOR; HAD PUT ON LESS THAN 2000 MILES SINC…
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VEHICLE WAS DRIVEN SHORT DISTANCE IN TOWN (LESS THAN 10 MILES IN 10-20 DEGREE WEATHER), NO WARNING LIGHTS NO OVERHEATING OR SMOKE. 10 MINUTES AFTER CAR WAS PARKED AND SHUT OFF, CAR IGNITED IN DRIVEWAY IN ENGINE. OIL HAD NEVER EVEN BEEN CHANGED SINCE BOUGHT USED FROM DEALER A FEW MONTHS PRIOR; HAD PUT ON LESS THAN 2000 MILES SINCE PURCHASED. TOTAL LOSS.
NHTSA ODI #11180442
154,802 miles · Feb 12, 2019
EnginePower Train
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER AND THEN DROVE TO DON VANCE FORD (14897 MO-38, MARSHFIELD, MO 65706). THE DEALER DIAGNOSED THAT THE POWER TRANSFER UNIT FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO STAT…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER AND THEN DROVE TO DON VANCE FORD (14897 MO-38, MARSHFIELD, MO 65706). THE DEALER DIAGNOSED THAT THE POWER TRANSFER UNIT FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE STARTED TO LEAK OIL EVER SINCE IT WAS PURCHASED IN JUNE OF 2017. THE OIL LEAK HAS WORSENED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 154,802.
NHTSA ODI #11176564
126,000 miles · Jan 15, 2019
Engine
ON WEDNESDAY, JANUARY 9, 2019, MY 2013 FORD EDGE REPORTED AN "OVERHEATED COOLANT" MESSAGE AND WITHIN 2 SECONDS THE ENGINE LIGHT APPEARED, THE CAR IMMEDIATELY LOST THE ABILITY TO ACCELERATE AND BEGAN DECELERATING WHILE DRIVING AT 45 MPH ON A BUSY ROAD DURING NIGHT TIME RUSH HOUR TRAFFIC. THIS ENDANGERED MY SAFETY AND THE SAFETY …
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ON WEDNESDAY, JANUARY 9, 2019, MY 2013 FORD EDGE REPORTED AN "OVERHEATED COOLANT" MESSAGE AND WITHIN 2 SECONDS THE ENGINE LIGHT APPEARED, THE CAR IMMEDIATELY LOST THE ABILITY TO ACCELERATE AND BEGAN DECELERATING WHILE DRIVING AT 45 MPH ON A BUSY ROAD DURING NIGHT TIME RUSH HOUR TRAFFIC. THIS ENDANGERED MY SAFETY AND THE SAFETY OF OTHER MOTORISTS THAT HAD TO QUICKLY AVOID HITTING MY CAR. I HAD THE CAR TOWED TO APPLE FORD DEALERSHIP IN COLUMBIA MD AND THE TECHNICIAN INFORMED ME THE INTERNAL WATER PUMP HAD FAILED THAT DIRECTLY IMPACTED THE CAR PERFORMANCE ISSUES AND THE GRINDING NOISE. TO FIX THE WATER PUMP, HE STATED IT WOULD TAKE 17 LABOR HOURS TO REPAIR IT DUE TO HOW FORD DESIGNED THE WATER PUMP BEHIND THE ENGINE. ALSO, THIS REPAIR IS CAUSING ENGINE PROBLEMS. BOTTOM LINE HERE IS THAT THIS FLAWED DESIGNED IS A SAFETY ISSUE AND FORD SHOULD RECALL THE FORD EDGE TO FIX THIS WATER PUMP PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED OR DIES.
NHTSA ODI #11170123
Mileage unknown · Oct 26, 2018
EngineService Brakes
WHEN I PRESS MY BRAKES MY CAR WILL NOT STOP I HAVE PUT BRAKES ON IN THE PAST 6 MONTHS SO I KNOW MY BRAKES ARE GOOD. ALSO WHILE I AM DRIVING IT JUST TURNS OFF IN THE MIDDLE OF A TURN. ALSO WHEN I GET GAS IT WILL NEVER START RIGHT UP IT ALWAYS TAKES ME 3 OR 4 TIMES FOR THE CAR TO START
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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