NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
168 reportsClear category filter84,000 miles · Aug 1, 2017
Engine
I WAS DRIVING ON THE HIGHWAY WITH CRUISE SET A 70 MPH. I FELT THE CAR JERK AND LOOKED DOWN TO SEE THE ORANGE WRENCH IN THE CONTROL PANEL. THE VEHICLE IMMEDIATELY LOST POWER AND ACCELERATION. I WAS ABLE TO MOVE TO THE SHOULDER/COASTING TO GET OFF A VERY LARGE BRIDGE. DURING THIS PROCESS I ATTEMPTED TO PUT THE VEHICLE IN NEUTR…
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I WAS DRIVING ON THE HIGHWAY WITH CRUISE SET A 70 MPH. I FELT THE CAR JERK AND LOOKED DOWN TO SEE THE ORANGE WRENCH IN THE CONTROL PANEL. THE VEHICLE IMMEDIATELY LOST POWER AND ACCELERATION. I WAS ABLE TO MOVE TO THE SHOULDER/COASTING TO GET OFF A VERY LARGE BRIDGE. DURING THIS PROCESS I ATTEMPTED TO PUT THE VEHICLE IN NEUTRAL AND TRY TO RESTART IT AND IT WOULD NOT. ONCE I GOT THE VEHICLE TO THE SHOULDER, I PLACED IT IN PARK AND TURNED IT COMPLETELY OFF. AFTER A MINUTE OR TWO I ATTEMPTED TO RESTART THE VEHICLE. IT STARTED FINE AND RAN FINE THE REST OF THE WAY TO MY EXIT...WHICH WAS ABOUT 37 MILES. (I DID NOT USE THE CRUISE AGAIN) I IMMEDIATELY TOOK IT TO O'REILLYS FOR THEM TO CHECK THE CODE AND THERE WAS NOT ANYTHING ACTIVE OR INACTIVE. THE ALSO CHECKED MY BATTERY, ALTERNATOR AND STARTER AND FOUND THOSE TO BE IN PERFECT CONDITION. I'VE ONLY OWNED THE CAR 30 DAYS SO I WILL BE CONTACTING THE DEALERSHIP.
NHTSA ODI #11012034
43,000 miles · Jul 26, 2017
Engine
HAD THE CAR FOR A YEAR AND NEVER A PROBLEM UNTIL NOW. MY 2013 FORD EDGE HAS 43,000 ON IT. MY CAR WILL NOT START (BATTERY IS GOOD). SOMETIMES WILL CLICK BUT NOT START. SOMETIMES IT STRUGGLES TO START. SOMETIMES IT STARTS, RATTLES AND THEN SHUTS OFF BY ITSELF. I HAVE READ HORROR STORIES OF THIS PARTICULAR YEAR OF THE FORD EDGE. PE…
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HAD THE CAR FOR A YEAR AND NEVER A PROBLEM UNTIL NOW. MY 2013 FORD EDGE HAS 43,000 ON IT. MY CAR WILL NOT START (BATTERY IS GOOD). SOMETIMES WILL CLICK BUT NOT START. SOMETIMES IT STRUGGLES TO START. SOMETIMES IT STARTS, RATTLES AND THEN SHUTS OFF BY ITSELF. I HAVE READ HORROR STORIES OF THIS PARTICULAR YEAR OF THE FORD EDGE. PEOPLE LOSING POWER OF CAR ON MAJOR HIGHWAYS, CUTTING OFF UNEXPECTEDLY!!! I'M TERRIFIED TO DRIVE MY CAR. I HAVE 4 KIDS WHO OFTEN ARE IN MY CAR WITH ME ESPECIALLY NOW THAT IT'S SUMMER TIME. AFTER READING COUNTLESS COMPLAINTS ABOUT SIMILAR PROBLEMS AND WORST, IT'S TIME FOR FORD TO RECALL ALL THESE CARS AND FIGURE OUT THE PROBLEM BEFORE SOMEONE GETS KILLED AND THEY HAVE MAJOR LAWSUIT SINCE PROBLEMS HAVE BEEN DOCUMENTED TIME AND TIME AGAIN. I LOVED MY CAR UNTIL I READ ALL THE PROBLEMS AND COMPLAINTS. I WANT TO GET RID OF IT NOW BUT OWE TOO MUCH STILL ON IT. SO FIX THE PROBLEM FORD!!!!! NOW.....
NHTSA ODI #11010887
80,000 miles · Jul 16, 2017
Engine
2ND TIME IN MONTH THIS VEHICLE LOST ALL POWER IN THE MIDDLE OF THE ROAD IN PERFECT ROAD CONDITIONS. JUNE 17TH 2017 AND JULY 16TH 2017 MY VEHICLE LOST ALL POWER AND WARNING LIGHT CAME ON WITH A PICTURE OF A WRENCH. THIS IS A MAJOR SAFETY HAZARD THAT WILL GET SOMEONE KILLED AND HAS BEEN WELL DOCUMENTED. MUST FIX ASAP
NHTSA ODI #11005597
96,000 miles · Jul 16, 2017
EngineService Brakes
THE BRAKES HAVE FAILED ON ME 3 TIMES NOW, THE DEALERSHIP CLAIMS THE BRAKE BOOSTER WAS BAD AND REPLACED IT THE FIRST TIME, THE SECOND TIME CLAIMS IT WAS A BAD PISTON INSIDE THE BREAK BOOSTER. THE BRAKES FAILED ONCE WHEN A CAR PULLED OUT IN FRONT OF ME AND I HAD TO SLAM ON THE BRAKES, THE SECOND TIME WAS DRIVING NORMALLY AND THE T…
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THE BRAKES HAVE FAILED ON ME 3 TIMES NOW, THE DEALERSHIP CLAIMS THE BRAKE BOOSTER WAS BAD AND REPLACED IT THE FIRST TIME, THE SECOND TIME CLAIMS IT WAS A BAD PISTON INSIDE THE BREAK BOOSTER. THE BRAKES FAILED ONCE WHEN A CAR PULLED OUT IN FRONT OF ME AND I HAD TO SLAM ON THE BRAKES, THE SECOND TIME WAS DRIVING NORMALLY AND THE THIRD TODAY AFTER THE FRONT TIRES LOST TRACTION IN WET GRASS. THIS MAKES IT TO WERE YOU HAVE TO PUSH THE PEDDLE ALL THE WAY TO THE FLOOR AND HOPE THE CAR COMES TO A STOP.THE CHECK ENGINE LIGHT COMES ON EVERY TIME YOU ACCELERATE TO HARD (LIKE ENTERING AN INTERSTATE) THEN WILL GO AWAY AFTER A FEW DAYS. THE CODE THAT POPS UP FOR IT IS TURBO/SUPER CHARGER UNDER BOOST. THIS MAKES THE CAR REALLY SLUGGISH AND HARD TO GET UP TO SPEED.
NHTSA ODI #11005572
Mileage unknown · Jul 7, 2017
EngineUnknown Or Other
THE ENGINE WILL NOT START WHEN THE TEMPERATURE OUTSIDE IS HIGH (105+ DEGREES). DURING THE HEAT OF THE DAY, ENGINE WILL NOT START (NO CLICKING, NO SOUNDS, NOTHING). RADIO COMES ON, AIR COMES ON, I AM ABLE TO CHANGE GEARS, ROLL DOWN WINDOWS, ETC. THERE ARE NO ISSUES IN THE MORNING OR EVENING WHEN THE DAY IS COOLER. THE CHECK ENGI…
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THE ENGINE WILL NOT START WHEN THE TEMPERATURE OUTSIDE IS HIGH (105+ DEGREES). DURING THE HEAT OF THE DAY, ENGINE WILL NOT START (NO CLICKING, NO SOUNDS, NOTHING). RADIO COMES ON, AIR COMES ON, I AM ABLE TO CHANGE GEARS, ROLL DOWN WINDOWS, ETC. THERE ARE NO ISSUES IN THE MORNING OR EVENING WHEN THE DAY IS COOLER. THE CHECK ENGINE LIGHT DOES COME ON ONLY WHEN I AM HAVING THE ISSUE. ONCE CAR EVENTUALLY STARTS, THE CHECK ENGINE LIGHT GOES OFF.
NHTSA ODI #11003613
45,995 miles · Jun 29, 2017
Engine
WHILE ON THE FREEWAY, MY HAD COMPLETE ENGINE FAILURE AND I HAD LESS THEN 20 SECONDS TO PULL OVER TO THE SHOULDER HOWEVER EVERYTHING LOCKED UP AND I ALMOST CAUSED AN ACCIDENT. I LET THE CAR SIT FOR 30 SECONDS AND RESTARTED THE CAR. I TOOK IT TO GET LOOKED AT BY 2 DIFFERENT SERVICE CENTERS AND THEY DIDNT FIND A PROBLEM. I DROVE IT…
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WHILE ON THE FREEWAY, MY HAD COMPLETE ENGINE FAILURE AND I HAD LESS THEN 20 SECONDS TO PULL OVER TO THE SHOULDER HOWEVER EVERYTHING LOCKED UP AND I ALMOST CAUSED AN ACCIDENT. I LET THE CAR SIT FOR 30 SECONDS AND RESTARTED THE CAR. I TOOK IT TO GET LOOKED AT BY 2 DIFFERENT SERVICE CENTERS AND THEY DIDNT FIND A PROBLEM. I DROVE IT AGAIN, AND IT HAPPENED 3 TIMES ON THE FREEWAY FROM SAN DIEGO TO ORANGE COUNTY. I HAD MY CAR TOWED, DID MY OWN RESEARCH AND LEARNED THIS IS AN ONGOING PROBLEM WITH FORD EDGES FOR MY SPECIFIC YEAR. THE MANUFACTURER IS NOT COVERING IT. I AM SELLING THIS CAR BECAUSE I AM FEARFUL FOR MY LIFE AND MY BABY GIRL THAT WAS IN THE CAR WITH ME.
NHTSA ODI #11002363
39,750 miles · Jun 21, 2017
Engine
SUDDEN LOSS OF POWER, NO SPECIAL ENVIRONMENTAL CONDITIONS, ENGINE RPM DROPPED WITHOUT WARNING TO 400 RPM, CAR SPEED LIMITED TO 1 MPH. HAD TO QUICKLY PULL OFF 45 MPH, 4-LAND HWY. THRU HEAVY TRAFFIC TO REACH SIDE STREET (NO SHOULDER AVAILABLE). ENGINE CONTINUED TO RUN - BUT NO RESPONSE TO THROTTLE PEDAL. CONDITION KNOWN AS "LIMP M…
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SUDDEN LOSS OF POWER, NO SPECIAL ENVIRONMENTAL CONDITIONS, ENGINE RPM DROPPED WITHOUT WARNING TO 400 RPM, CAR SPEED LIMITED TO 1 MPH. HAD TO QUICKLY PULL OFF 45 MPH, 4-LAND HWY. THRU HEAVY TRAFFIC TO REACH SIDE STREET (NO SHOULDER AVAILABLE). ENGINE CONTINUED TO RUN - BUT NO RESPONSE TO THROTTLE PEDAL. CONDITION KNOWN AS "LIMP MODE". TURNED ENGINE OFF, WAITED FEW MINUTES, STARTED BACK UP NORMALLY. DEALER UNABLE TO PULL ERROR CODE. HOWEVER, RESEARCH AND COMPLAINTS FILED ON-LINE SHOW THIS IS RECURRING PROBLEM WITH FORD ELECTRONIC THROTTLE BODY FAILURE. THIS IS DEFINATELY A SAFETY ISSUE. MANY OTHER FORD MODELS HAVE HAD RECALL FOR DEFECTIVE ETB'S - BUT NOT MY VIN. SUDDEN LOSS OF POWER IS INDICATED BY "YELLOW WRENCH" INDICATOR - BUT SUDDEN COMPLETE LOSS OF POWER IS SEVERE SAFETY ISSUE ON ROADS WITHOUT SHOULDER, OR WORSE, HEAVY MULTI-LANE TRAFFIC OR NARROW BRIDGES. FORD ACCEPTED COMPLAINT - BUT REFUSED EXTENDED WARRANTY COVERAGE - DEALER CHARGES FOR REPLACEMENT ETB INSTALLATION WERE NOT SUBSIDIZED BY FORD. IF FORD ETB'S HAVE BEEN RECALLED ON OTHER MODELS, ALL ETB'S SHOULD BE RECALLED. SEVERE, SCARY, RELIABILITY & SAFETY ISSUE.
NHTSA ODI #11000356
63,000 miles · Jun 18, 2017
Engine
2ND AND 3RD CYLINDERS IN MY 2.0 ECOBOOST ENGINE ARE MISFIRING. CAR HAS 63000 MILES. CAR SHAKES WHEN IDLING AND DOES NOT ACCELERATE PROPERLY. CAR DRIVES AT 6000 RPM WHEN GOING 60MPH ON THE HIGHWAY. CAR SHAKES AND JERKS WHEN DRIVING. CHANGED ENGINE COILS AND SPARK PLUGS AND THAT DID NOTHING.
NHTSA ODI #10995743
88,000 miles · Jun 13, 2017
EngineVehicle Speed Control
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE'S SPEED REDUCED AND WOULD ONLY ACCELERATE TO 4 MPH. A WRENCH WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RE…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE'S SPEED REDUCED AND WOULD ONLY ACCELERATE TO 4 MPH. A WRENCH WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PINES FORD LINCOLN LOCATED AT 8655 PINES BLVD, PEMBROKE PINES, FL 33024; (954) 443-7000) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. CASE NUMBER: CAS12510115 WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
NHTSA ODI #10994935
62,000 miles · Jun 5, 2017
EnginePower Train
ENGINE SUDDENLY STALLS WHILE DRIVING. YELLOW WRENCH LIGHT COMES ON AND THERE IS NO POWER WHEN APPLYING ACCELERATOR. HAS HAPPENED WHILE ON HIGHWAY (APPROX 70 MPH) AND SURFACE STREETS (APPROX 30 MPH). PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. THE RESTART WAS SPUTTERY BUT CAME ON AND NO MORE WRENCH LIGHT, THE V…
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ENGINE SUDDENLY STALLS WHILE DRIVING. YELLOW WRENCH LIGHT COMES ON AND THERE IS NO POWER WHEN APPLYING ACCELERATOR. HAS HAPPENED WHILE ON HIGHWAY (APPROX 70 MPH) AND SURFACE STREETS (APPROX 30 MPH). PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. THE RESTART WAS SPUTTERY BUT CAME ON AND NO MORE WRENCH LIGHT, THE VEHICLE RAN AS IF NOTHING HAPPENED. AFTER TAKING IT TO A DEALERSHIP WAS TOLD PROBLEM COULD NOT BE DUPLICATED AND NO FIX COULD BE MADE.
NHTSA ODI #10993305
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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