THE PASSENGER SIDE DOOR AJAR LIGHT STAYS ON AND THE INTERIOR LIGHTS EVEN WHEN THE DOOR IS SHUT. I HAVE TO SLAM THE DOOR HARD 4-5 TIMES TO GET IT TO GO OFF. WHILE DRIVING DOWN THE ROAD THE LIGHT WILL COME ON AND THE ALERT TO "SHIFT TO PARK". I TOOK IT TO A FORD DEALER WHO CHARGED ME $80 TO SAY THERE WAS NOTHING WRONG. I CAME HOME…
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THE PASSENGER SIDE DOOR AJAR LIGHT STAYS ON AND THE INTERIOR LIGHTS EVEN WHEN THE DOOR IS SHUT. I HAVE TO SLAM THE DOOR HARD 4-5 TIMES TO GET IT TO GO OFF. WHILE DRIVING DOWN THE ROAD THE LIGHT WILL COME ON AND THE ALERT TO "SHIFT TO PARK". I TOOK IT TO A FORD DEALER WHO CHARGED ME $80 TO SAY THERE WAS NOTHING WRONG. I CAME HOME, KNOWING THIS WASN'T RIGHT AND FOUND NUMEROUS COMPLAINTS ONLINE ABOUT THE SAME ISSUE. FORD NEEDS TO PLACE A RECALL ON THIS. *TR
NHTSA ODI #10676876
30,000 miles · Jan 19, 2015
Electrical System
THE DRIVER SIDE DOOR KEEPS READING DOOR AJAR EVEN THO THE DOOR IS CLOSED. IT HAPPENS NOT ONLY WHEN THE CAR IS OFF AND WE GO TO LOCK IT, BUT WHILE WE ARE DRIVING AS WELL. IN THE MIDDLE OF DRIVING THE CAR WILL BEGIN TO MAKE ALERT SOUNDS, THE LIGHTS WILL COME ON, AND IT WILL ALERT US TO PUT THE CAR INTO PARK. WHEN WE DO PARK AND GO…
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THE DRIVER SIDE DOOR KEEPS READING DOOR AJAR EVEN THO THE DOOR IS CLOSED. IT HAPPENS NOT ONLY WHEN THE CAR IS OFF AND WE GO TO LOCK IT, BUT WHILE WE ARE DRIVING AS WELL. IN THE MIDDLE OF DRIVING THE CAR WILL BEGIN TO MAKE ALERT SOUNDS, THE LIGHTS WILL COME ON, AND IT WILL ALERT US TO PUT THE CAR INTO PARK. WHEN WE DO PARK AND GO TO LOCK THE CAR, THE DOME LIGHTS STAY ON UNTIL THE TIMER SHUTS THEM OFF BECAUSE IT IS STILL REGISTERING THE DOOR AS AJAR. MY MAIN CONCERN WITH THIS PROBLEM IS THAT WE HAVE A NEWBORN AND THE SAFETY ISSUES WITH DRIVING THIS VEHICLE WHILE ALERTS ARE GOING OFF IS VERY TROUBLESOME. I HAVE SET AN APPOINTMENT UP WITH THE FORD DEALERSHIP TO LOOK AT THE DOOR, BUT AFTER REVIEWING THE GROSS NUMBER OF COMPLAINTS ABOUT THIS SAME ISSUE, IT IS MIND BLOWING TO ME THAT FORD HAS NOT STEPPED UP AND ADDRESSED THIS ISSUE YET. HOW ARE YOU SUPPOSE TO FEEL COMFORTABLE DRIVING IF THE CAR IS CONSTANTLY ALERTING AND TELLING YOU THAT YOUR DRIVER DOOR IS OPEN? *TR
NHTSA ODI #10676438
36,000 miles · Jan 17, 2015
Electrical SystemStructure
THE SYSTEM IS SHOWING A "DOOR AJAR" ALARM, DRIVERS FRONT DOOR. INITIALLY I THOUGHT IT WAS JUST BECAUSE I DID NOT CLOSE THE DOOR ENOUGH SO I JUST OPENED IT, AND PULLED A LITTLE HARDER AND THE ALARM WENT AWAY. I DROVE THE CAR FOR A FEW DAYS AND ONE MORNING WHEN IT WAS FROSTY I CLOSED THE DOOR AND THE "DOOR AJAR" ALARM POSTED AGA…
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THE SYSTEM IS SHOWING A "DOOR AJAR" ALARM, DRIVERS FRONT DOOR. INITIALLY I THOUGHT IT WAS JUST BECAUSE I DID NOT CLOSE THE DOOR ENOUGH SO I JUST OPENED IT, AND PULLED A LITTLE HARDER AND THE ALARM WENT AWAY. I DROVE THE CAR FOR A FEW DAYS AND ONE MORNING WHEN IT WAS FROSTY I CLOSED THE DOOR AND THE "DOOR AJAR" ALARM POSTED AGAIN. I OPENED THE DOOR AND CLOSED IT SEVERAL TIMES AND THE ALARM WENT AWAY. FROM THIS I THOUGHT THE STRIKER NEEDED TO BE ADJUSTED, I THOUGHT, "HOW IS IT POSSIBLE THAT THE DOOR SWITCH COULD HAVE FAILED ON A VEHICLE THAT IS ONLY 1.5 YEARS OLD?". I DROVE THE CAR FOR A FEW MORE DAYS AND AT THIS POINT THE ALARM WAS POSTING ABOUT 50% OF THE TIME. AROUND THE BEGINNING OF DECEMBER THE ALARM BEGAN POSTING ALL THE TIME. NOW, IT POSTS NEARLY 95% OF THE TIME WITH ONLY A FEW TIMES WHERE IT DOES NOT. THE ISSUE WITH THIS ALARM IS TWOFOLD: 1) IT KEEPS THE DOME LIGHTS ON BECAUSE THE SYSTEM DOES NOT SEE THAT THE DOOR IS CLOSED WHEN YOU GET OUT OF THE CAR AND LOCK IT, THUS THE TIMER MUST TIME OUT (AROUND 20 MINUTES) AND THE LIGHTS TURN OFF. 2) THIS PREVENTS THE DOORS FROM BEING LOCKED WHILE DRIVING. THE LAST ONE IS THE ONE THAT I HAVE A PROBLEM WITH BECAUSE THIS, TO ME, IS A SAFETY CONCERN. *TR
NHTSA ODI #10676227
62,889 miles · Jan 14, 2015
Electrical System
THE DOOR AJAR SENSOR WENT ON. WHEN THAT GOES ON WHEN BACKING UP YOU CAN'T SEE BECAUSE THE DOME LIGHTS STAYS ON CAUSING A DANGEROUS SITUATION. IT CREATES A GLARE MAKING IT HARD TO SEE WHAT IS BEHIND YOU. THE DOME LIGHT WILL FINALLY SHUT OFF WHEN YOU GO FORWARD WHEN A CERTAIN SPEED IS MEET. ALSO WHEN THE DOME LIGHT IS ON BECAU…
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THE DOOR AJAR SENSOR WENT ON. WHEN THAT GOES ON WHEN BACKING UP YOU CAN'T SEE BECAUSE THE DOME LIGHTS STAYS ON CAUSING A DANGEROUS SITUATION. IT CREATES A GLARE MAKING IT HARD TO SEE WHAT IS BEHIND YOU. THE DOME LIGHT WILL FINALLY SHUT OFF WHEN YOU GO FORWARD WHEN A CERTAIN SPEED IS MEET. ALSO WHEN THE DOME LIGHT IS ON BECAUSE OF THE SENSOR IT WILL NOT LOCK THE DOOR. THIS SENSOR ON MY CAR WAS CLEANED ON 7/31/14 BY A FORD DEALER. THIS ONLY LASTED ABOUT SIX MONTH AND I JUST HAD IT THE DOOR LATCH REPLACED ON 1/13/15 BECAUSE OF THE SAME PROBLEM. RECENTLY I WAS STUCK IN TRAFFIC BECAUSE A SNOW STORM IN WHICH IT TOOK ME 2-1/2 HOURS TO GET HOME. MY TYPICAL COMMUTE HOME IS 45 MINUTES. WHILE I WAS IN TRAFFIC 5:00 PM ON 1/8/15 THE DOOR AJAR SENSOR CAME ON. THE TRAFFIC WAS MOVING SLOW, MY DOME LIGHT CAME ON AND STAYED ON FOR OVER AN HOUR WHICH CREATING A GLARE WHILE DRIVING. IT WOULD NEVER SHUT OFF BECAUSE I NEVER REACHED THE FORWARD SPEED FAST ENOUGH TO TURN IT OFF, ALSO EVERY TIME I LET MY FOOT OFF THE BREAK A BELL WOULD SOUND. I HAVE SPOKEN TO OUR LOCAL FORD DEALER AND THEY SAID THEY CAN'T DO ANYTHING ABOUT THIS UNTIL FORD ISSUES A RECALL. IT IS DOCUMENTED ALL OVER THE INTERNET THAT THIS IS A COMMON PROBLEM WITH FORD EDGES. I FEEL THAT WITH THE GLARE CAUSED BY THE DOME LIGHT STAYING ON CREATES A HAZARD TO BOTH ME AND MY FAMILY AND FORD SHOULD HAVE THE RESPONSIBILITY TO DO SOMETHING ABOUT THIS. *TR
NHTSA ODI #10672353
24,000 miles · Jan 8, 2015
Electrical SystemStructure
DRIVERS DOOR READING DOOR AJAR WHEN THE DOOR IS NOT AJAR. OPENED AND CLOSED MULTIPLE TIMES AND SENSOR WILL STILL NOT READ THAT DOOR IS CLOSED SOMETIMES. CAN BE DRIVING DOWN THE ROAD WHEN DOOR IS OBVIOUSLY CLOSED AND SENSOR WILL START ALARMING AND DOME LIGHT COMES ON. *TR
NHTSA ODI #10671145
45,600 miles · Jan 5, 2015
Electrical System
DRIVERS DOOR AJAR LIGHT IS COMING ON WHILE DRIVING. DOORS WILL NOT LOCK WITH THIS ON WHICH IS A SAFETY HAZARD. DOOR AJAR LIGHT CONTINUES TO COME ON AND THE ALERT CHIME SOUNDS. I HAVE NOT TAKEN THIS VEHICLE IN FOR SERVICE FOR THIS ISSUE DUE TO THE NUMEROUS COMPLAINTS I HAVE READ AND FORD NOT TAKING CARE OF THE COST TO REPAIR THI…
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DRIVERS DOOR AJAR LIGHT IS COMING ON WHILE DRIVING. DOORS WILL NOT LOCK WITH THIS ON WHICH IS A SAFETY HAZARD. DOOR AJAR LIGHT CONTINUES TO COME ON AND THE ALERT CHIME SOUNDS. I HAVE NOT TAKEN THIS VEHICLE IN FOR SERVICE FOR THIS ISSUE DUE TO THE NUMEROUS COMPLAINTS I HAVE READ AND FORD NOT TAKING CARE OF THE COST TO REPAIR THIS ISSUE. I FEEL THAT FORD SHOULD COVER THIS SINCE IT IS A SAFETY ISSUE. *TR
NHTSA ODI #10670293
41,000 miles · Jan 3, 2015
Electrical SystemLatches/locks/linkages
DRIVER DOOR LATCH SENSOR DOES NOT RECOGNIZE THAT DOOR IS CLOSED. STARTED AS INTERMITTENT PROBLEM NOW ALARM IS ON ALL THE TIME. CAN HEAR SWITCH CLICK WHEN MANUALLY OPERATED BUT DOOR AJAR ALARM WILL NOT GO OUT. THIS PREVENTS VARIOUS OTHER THINGS FROM OPERATING PROPERLY INCLUDING SAFETY FEATURES. THIS IS OBVIOUSLY A DEFECTIVE PA…
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DRIVER DOOR LATCH SENSOR DOES NOT RECOGNIZE THAT DOOR IS CLOSED. STARTED AS INTERMITTENT PROBLEM NOW ALARM IS ON ALL THE TIME. CAN HEAR SWITCH CLICK WHEN MANUALLY OPERATED BUT DOOR AJAR ALARM WILL NOT GO OUT. THIS PREVENTS VARIOUS OTHER THINGS FROM OPERATING PROPERLY INCLUDING SAFETY FEATURES. THIS IS OBVIOUSLY A DEFECTIVE PART THAT FORD HAS INSTALLED IN MANY OF THEIR VEHICLES. EVERY WHERE I TURN THERE ARE PEOPLE COMPLAINING ABOUT THIS SAME PROBLEM. MOST OF THESE CARS ARE NOT EVEN 2 YEARS OLD. *TR
NHTSA ODI #10669887
43,000 miles · Dec 29, 2014
Electrical System
DRIVER SIDE DOOR SAYS IT'S NOT CLOSED AND LIGHTS STAYS ON IN DASH SAYING DOOR IS AJAR, BELL RINGS AND INTERIOR LIGHTS WON'T GO OFF, AFTER SEVERAL TIMES OF SLAMMING THE LIGHT GOES OUT. IT'S SOMETHING TO DO WITH THE LOCK SENSOR, BUT FORD HAS NOT RECALLED IT. I TRIED SPRAYING WD- 40 IN LOCK AREA REALLY DIDN'T HELP IT . WAS TOLD IT…
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DRIVER SIDE DOOR SAYS IT'S NOT CLOSED AND LIGHTS STAYS ON IN DASH SAYING DOOR IS AJAR, BELL RINGS AND INTERIOR LIGHTS WON'T GO OFF, AFTER SEVERAL TIMES OF SLAMMING THE LIGHT GOES OUT. IT'S SOMETHING TO DO WITH THE LOCK SENSOR, BUT FORD HAS NOT RECALLED IT. I TRIED SPRAYING WD- 40 IN LOCK AREA REALLY DIDN'T HELP IT . WAS TOLD IT WOULD COST 300.00-500.00 TO REPAIR. COME ON FORD?????? *TR
NHTSA ODI #10668884
55,000 miles · Dec 28, 2014
Electrical SystemStructure
WHEN CLOSE DOOR IT SAYS DOOR AJAR AND DOOR AJAR COMES ON AND DOME LIGHT STAYS ON. THIS HAPPENS ABOUT 60 PERCENT OF THE TIME. *TR
NHTSA ODI #10668601
18,000 miles · Dec 23, 2014
Electrical SystemEngine
DRIVERS DOOR IS CLOSED BUT THE DOOR AJAR LIGHT AND THE INTERIOR LIGHTS STAY ON. SOME TIME TURNS ON WHILE DRIVING. *TR
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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