NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
854 reportsClear category filter37,000 miles · Feb 6, 2015
Electrical System
THE DRIVERS DOOR AJAR SWITCH GIVES FALSE AJAR INDICATIONS. THIS CAUSES THE DOME LIGHTS TO STAY ON WHICH IS A NIGHT TIME DRIVING SAFETY HAZARD. THE FALSE READING PREVENTS THE DRIVER FOR SEEING ANY VALID AJAR SITUATIONS. WITH THE DOME LIGHTS ON, CREATES AN UNSAFE ENVIRONMENTS WHEN SITTING IN THE CAR AT NIGHT IN A PUBLIC AREA. …
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THE DRIVERS DOOR AJAR SWITCH GIVES FALSE AJAR INDICATIONS. THIS CAUSES THE DOME LIGHTS TO STAY ON WHICH IS A NIGHT TIME DRIVING SAFETY HAZARD. THE FALSE READING PREVENTS THE DRIVER FOR SEEING ANY VALID AJAR SITUATIONS. WITH THE DOME LIGHTS ON, CREATES AN UNSAFE ENVIRONMENTS WHEN SITTING IN THE CAR AT NIGHT IN A PUBLIC AREA. THE DOORS WILL NOT LOCK WHEN SITTING IN THE CAR. *JS
NHTSA ODI #10681653
45,800 miles · Feb 5, 2015
Electrical SystemLatches/locks/linkages
SENSOR IN DRIVERS DOOR LATCH SENDS MESSAGE TO DASH PANEL "DOOR AJAR". THIS RESULTS IN A WARNING BELL EVERY TIME CAR STARTS FROM COMPLETE STOP. WE ARE CONCERNED THERE MIGHT BE SOMETHING ELSE WRONG & WE WOULDN'T NOTICE THE WARNING AS IT HAPPENS SO OFTEN AS WE DRIVE. *TR
NHTSA ODI #10681578
32,000 miles · Feb 3, 2015
Electrical SystemStructure
DRIVERS DOOR LATCH FAULTY. CAUSES "DOOR AJAR" AND "SHIFT TO PARK" WARNING LIGHTS EVEN THOUGH DOOR COMPLETELY SHUT. IGNORING THE WARNING LIGHT IS DANGEROUS. UNDER WARRANTY FORD'S PROCEDURE IS STILL TO ONLY CLEAN THE CONTACTS AND NOT REPLACE THE UNIT. THIS FAULT OCCURRED AGAIN AFTER THEY CLEANED. *TR
NHTSA ODI #10681034
38,000 miles · Feb 2, 2015
Electrical System
DRIVER DOOR AJAR SENSOR MALFUNCTIONING AND INTERIOR LIGHT STAYS ON AND DOOR IS FULLY CLOSED ONLY HAVE 41,000 TO OPEN AND CLOSE TOO MANY TIMES FOR IT TO GO OUT AND IF THAT EVEN WORKS. *TR
NHTSA ODI #10680606
114,651 miles · Jan 27, 2015
Electrical System
TL*THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE "DRIVERS DOOR AJAR" WARNING LIGHT ILLUMINATED SPORADICALLY. AS A RESULT, THE VEHICLES WARNING CHIMES WOULD INTERMITTENTLY ACTIVATED, THE MAP LIGHTS IN THE VEHICLE WOULD STAY LIT, AND THE DOORS WOULD NOT LOCK ON THEIR OWN. THE VEH…
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TL*THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE "DRIVERS DOOR AJAR" WARNING LIGHT ILLUMINATED SPORADICALLY. AS A RESULT, THE VEHICLES WARNING CHIMES WOULD INTERMITTENTLY ACTIVATED, THE MAP LIGHTS IN THE VEHICLE WOULD STAY LIT, AND THE DOORS WOULD NOT LOCK ON THEIR OWN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 114,651.
NHTSA ODI #10679206
40,000 miles · Jan 26, 2015
Electrical SystemStructure
MY DOOR SENSOR ON MY DRIVER'S SIDE CONTINUES TO ALERT ME THAT IT'S OPEN, WHEN IT ISN'T. THIS CAUSES MY DOME LIGHT TO STAY ON AND ALL MY DOORS NOT TO LOCK. I HAVE TO SLAM MY DOOR HARD MULTIPLE TIMES TO GET IT TO GO OFF, OR JUST DRIVE WITH IT ON. *TR
NHTSA ODI #10679052
36,500 miles · Jan 26, 2015
Electrical System
THE DOOR AJAR LIGHT WARNING COMES ON AS WELL AS THE INTERIOR MAP LIGHTS, THE DOOR HAS TO BE SLAMMED A NUMBER OF TIMES BEFORE THE WARNING GOES OFF AND THE LIGHTS GO OFF. IN ADDITION WHEN EXITING THE CAR IT CAN NOT BE LOCKED UNTIL YOU SLAM THE DOOR MORE THEN ONCE TO SHUT OFF THE ALERT. *TR
NHTSA ODI #10678936
43,000 miles · Jan 25, 2015
Electrical SystemStructure
DRIVER SIDE DOOR SYMBOL WILL APPEAR ON DASH BOARD WAS WELL AS DOOM LIGHTS WILL STAY ON, WILL HAVE TO SHUT DOOR A COUPLE OF TIMES OR TURN THE CAR BACK ON TO RESET. THIS NOW GETTING TO THE POINT THAT THE CAR CANNOT BE LOCKED OR THE DOOM INTERIOR LIGHTS WILL STAY ON AND DRAIN THE BATTERY. *TR
NHTSA ODI #10678769
60,000 miles · Jan 23, 2015
Electrical System
TL*THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER DOOR UNLOCKED AND THE INTERIOR LIGHTS ILLUMINATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10678541
47,700 miles · Jan 22, 2015
Electrical SystemExterior Lighting
THE SYSTEM IS SHOWING A "DOOR AJAR" ALARM, DRIVERS FRONT DOOR. INITIALLY I THOUGHT IT WAS JUST BECAUSE I DID NOT CLOSE THE DOOR ENOUGH SO I OPENED IT AND PULLED HARDER AND THE ALARM WENT AWAY. WE DROVE THE CAR FOR A FEW DAYS AND ONE MORNING WHEN IT WAS COLD I CLOSED THE DOOR AND THE ALARM POSTED AGAIN AFTER OPENING AND CLOSING…
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THE SYSTEM IS SHOWING A "DOOR AJAR" ALARM, DRIVERS FRONT DOOR. INITIALLY I THOUGHT IT WAS JUST BECAUSE I DID NOT CLOSE THE DOOR ENOUGH SO I OPENED IT AND PULLED HARDER AND THE ALARM WENT AWAY. WE DROVE THE CAR FOR A FEW DAYS AND ONE MORNING WHEN IT WAS COLD I CLOSED THE DOOR AND THE ALARM POSTED AGAIN AFTER OPENING AND CLOSING THE DOOR SEVERAL TIMES THE ALARM WENT AWAY. WE DROVE THE CAR A FEW MORE DAYS AND THE ALARM WAS POSTING 50 % OF THE TIME. AROUND DECEMBER THE ALARM BEGAN POSTING MOST OF THE TIME, NOW IT POST 100% OF THE TIME EVEN ON THE WARM DAYS. THERE ARE AT LEAST THREE ISSUES WHEN THE ALARM IS ON. 1.THE DOME LIGHTS STAY ON AFTER THE CAR IS TURNED OFF FOR AROUND 20 MINUTES, I'M SURE THIS IS NOT GOOD ON THE BATTERY. 2.THE DOME LIGHTS DO NOT GO OFF WHILE IN REVERSE, THEY ONLY GO OFF AFTER YOU ARE IN DRIVE AND MOVE FORWARD FOR QUITE A FEW FEET. THIS MAKES IT DIFFICULT TO SEE OUT OF THE WINDOWS AFTER DARK. 3.THE DOORS DO NOT LOCK AFTER STARTING THE ENGINE. *TR
NHTSA ODI #10678259
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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