THE DRIVER SIDE DOOR AJAR INDICATOR LIGHTS WHEN THE DRIVER SIDE DOOR IS CLOSED. AFTER SEVERAL ATTEMPTS AT OPENING AND CLOSING THE DOOR, THE INDICATOR SHUTS OFF. THE DOME LIGHT STAYS ON UNTIL THE INDICATOR SHUTS OFF. THE INDICATOR HAS COME ON WHILE DRIVING, CAUSING THE DOME LIGHT TO COME ON AND THE DOOR LOCKS TO UNLOCK. THIS SITU…
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THE DRIVER SIDE DOOR AJAR INDICATOR LIGHTS WHEN THE DRIVER SIDE DOOR IS CLOSED. AFTER SEVERAL ATTEMPTS AT OPENING AND CLOSING THE DOOR, THE INDICATOR SHUTS OFF. THE DOME LIGHT STAYS ON UNTIL THE INDICATOR SHUTS OFF. THE INDICATOR HAS COME ON WHILE DRIVING, CAUSING THE DOME LIGHT TO COME ON AND THE DOOR LOCKS TO UNLOCK. THIS SITUATION HAS IMPAIRED MY VISIBILITY DURING NIGHT TIME DRIVING. THE DOME LIGHT WILL DRAW DOWN THE BATTERY IF YOU ARE NOT AWARE THAT IT IS ON WHEN LEAVING THE VEHICLE. *TR
NHTSA ODI #10712743
46,300 miles · Apr 22, 2015
Electrical SystemExterior Lighting
THE SENSOR ON THE DRIVER'S SIDE DOOR TO DETECT DOOR CLOSURE MALFUNCTIONS REPEATEDLY AND DOES NOT REGISTER THAT THE DOOR IS CLOSED EVEN IF THE DOOR LATCH IS IN PROPER POSITION. THIS CREATES A SIGNIFICANT SAFETY HAZARD IN THAT THE DOORS CANNOT BE FULLY LOCKED (SIGNIFICANT CRASH SAFETY RISK) WHILE DRIVING OR STOPPED AT A STOPLIGHT …
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THE SENSOR ON THE DRIVER'S SIDE DOOR TO DETECT DOOR CLOSURE MALFUNCTIONS REPEATEDLY AND DOES NOT REGISTER THAT THE DOOR IS CLOSED EVEN IF THE DOOR LATCH IS IN PROPER POSITION. THIS CREATES A SIGNIFICANT SAFETY HAZARD IN THAT THE DOORS CANNOT BE FULLY LOCKED (SIGNIFICANT CRASH SAFETY RISK) WHILE DRIVING OR STOPPED AT A STOPLIGHT (PERSONAL SECURITY RISK, REMAINS ABLE TO OPEN DOOR FROM THE EXTERIOR). THIS IS A RECURRENT PROBLEM AND FROM ENCOUNTERS WITH OTHER OWNERS, THIS IS CONSISTENT ACROSS THESE VEHICLES AND RECURS EVEN IF THE PART IF REPLACED. THIS IS IN VALIDATION OF FMVSS NO. 206 REQUIREMENTS. *TR
NHTSA ODI #10712154
70,120 miles · Apr 20, 2015
Electrical SystemStructure
DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED THE INTERIOR DOME LIGHTS WILL NOT GO OFF. *TR
NHTSA ODI #10711833
41,400 miles · Apr 15, 2015
Electrical SystemExterior Lighting
IT STARTED OVER THE PAST FEW WEEKS. START THE CAR AND THE DOOR AJAR LIGHT COMES ON AND STAYS ON REGARDLESS IS I OPEN AND CLOSE THE DOOR HARDER. PUT THE CAR IN GEAR AND YOU HAVE THE WARNING LIGHTS TO PUT THE CAR IN PARK. THE DOOR LOCKS WILL NOT LOCK DURING ONE OF THESE EPISODES AND THE DOME LIGHTS STAY ON. I ALSO LOCK MY CAR DOO…
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IT STARTED OVER THE PAST FEW WEEKS. START THE CAR AND THE DOOR AJAR LIGHT COMES ON AND STAYS ON REGARDLESS IS I OPEN AND CLOSE THE DOOR HARDER. PUT THE CAR IN GEAR AND YOU HAVE THE WARNING LIGHTS TO PUT THE CAR IN PARK. THE DOOR LOCKS WILL NOT LOCK DURING ONE OF THESE EPISODES AND THE DOME LIGHTS STAY ON. I ALSO LOCK MY CAR DOORS AT NIGHT ONLY TO FIND THAT THEY HAVE UNLOCKED THEMSELVES DURING THE NIGHT AND MY HEADS LIGHTS HAVE TURNED ON AS WELL. THIS HAS HAPPENED ABOUT 6 TIMES. NOT VERY HAPPY RIGHT NOW!!!! *TR
NHTSA ODI #10705955
44,000 miles · Apr 14, 2015
Electrical SystemStructure
TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER STARTING THE VEHICLE, THE DOOR AJAR AND SHIFT INTO PARK WARNING INDICATORS ILLUMINATED AND THE DOOR CHIME INDICATOR SOUNDED AFTER ALL OF THE DOORS WERE CLOSED. THE INTERIOR LIGHTS REMAINED ILLUMINATED THE ENTIRE TIME. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER STARTING THE VEHICLE, THE DOOR AJAR AND SHIFT INTO PARK WARNING INDICATORS ILLUMINATED AND THE DOOR CHIME INDICATOR SOUNDED AFTER ALL OF THE DOORS WERE CLOSED. THE INTERIOR LIGHTS REMAINED ILLUMINATED THE ENTIRE TIME. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WIRING HARNESS AND SWITCH IN THE DRIVER'S DOOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 5/19/15*CN UPDATED 7/1/2015*JS
NHTSA ODI #10705635
20,000 miles · Apr 13, 2015
Electrical SystemStructure
BOUGHT MY CAR IN FEBRUARY OF 2014. (WE WERE THE 2ND OWNERS. NOT SURE IF PREVIOUS OWNERS EXPERIENCED TROUBLE BEFORE THEY TRADED THE CAR IN.) ALMOST IMMEDIATELY WE STARTED HAVING ISSUES WITH "DOOR AJAR" LIGHTS STAYING ON WHICH CAUSED THE INTERIOR LIGHTS TO STAY ON WHILE DRIVING DOWN THE ROAD. IT ALSO DOESN'T ALLOW THE DOORS TO LOC…
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BOUGHT MY CAR IN FEBRUARY OF 2014. (WE WERE THE 2ND OWNERS. NOT SURE IF PREVIOUS OWNERS EXPERIENCED TROUBLE BEFORE THEY TRADED THE CAR IN.) ALMOST IMMEDIATELY WE STARTED HAVING ISSUES WITH "DOOR AJAR" LIGHTS STAYING ON WHICH CAUSED THE INTERIOR LIGHTS TO STAY ON WHILE DRIVING DOWN THE ROAD. IT ALSO DOESN'T ALLOW THE DOORS TO LOCK THEMSELVES AUTOMATICALLY WHEN DRIVING. WE HAD SENSORS REPLACED BY FORD ON BOTH FRONT DOORS AFTER A LOT OF BACK AND FORTH WITH THEM LAST YEAR. NOW WE ARE HAVING TROUBLE WITH A SENSOR ON ONE OF THE BACK DOORS THAT'S CAUSING ALL THE SAME PROBLEMS AS LAST TIME ONLY THIS TIME WE ARE ALSO HAVING TROUBLE WITH INTERIOR LIGHTS COMING ON AND GOING OFF ON THEIR OWN WHILE THE CAR IS SITTING PARKED. NOBODY LIKES A DEAD BATTERY. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED. RIGHT NOW THIS IS A WARRANTY ISSUE FOR ME BUT WILL EVENTUALLY COST AROUND $500 A POP TO FIX AND MORE IMPORTANTLY IT POSES A SAFETY ISSUE FOR THE CHILDREN RIDING IN MY CAR IF THEIR DOOR DOESN'T LATCH PROPERLY & I DON'T KNOW IT BECAUSE I ASSUME IT'S JUST THE SENSOR ACTING UP AGAIN. PLEASE HELP GET THIS SENSOR RECALLED. FORD HAS NO INTENTION OF DOING IT. *TR
NHTSA ODI #10705470
45,000 miles · Apr 9, 2015
Electrical System
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED THAT ALL THE AUTOMATIC LOCKS WERE UNLOCKED, THE CHIME SOUNDED, AND THE DOORS WOULD NOT LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE A…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED THAT ALL THE AUTOMATIC LOCKS WERE UNLOCKED, THE CHIME SOUNDED, AND THE DOORS WOULD NOT LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10704726
53,000 miles · Apr 6, 2015
Electrical SystemExterior Lighting
VEHICLE STATES THAT DRIVERS DOOR IS AJAR WHEN IT IS CLOSED. MULTIPLE TIMES IT WILL NOT RECOGNIZE IT IS CLOSED AND DOORS WILL NOT LOCK AND INTERIOR LIGHTS STAY ON. *TR
NHTSA ODI #10703904
43,000 miles · Mar 30, 2015
Electrical System
THE DOOR AJAR SENSOR COMES ON ANYTIME THE DOOR IS OPEN AND THE KEY IS IN THE IGNITION. BEFORE THE ABOVE DATE THE SENSOR WENT OFF AS SOON AS YOU SHUT THE DOOR. NOW IT IS ON ALL THE TIME UNLESS I OPEN AND SHUT THE DOOR 5 - 20 TIMES TO GET IT TO GO OFF. IT WILL NOT ALLOW ME TO LOCK THE DOORS WITH IT ON. THE DOME LIGHT WON'T GO OFF …
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THE DOOR AJAR SENSOR COMES ON ANYTIME THE DOOR IS OPEN AND THE KEY IS IN THE IGNITION. BEFORE THE ABOVE DATE THE SENSOR WENT OFF AS SOON AS YOU SHUT THE DOOR. NOW IT IS ON ALL THE TIME UNLESS I OPEN AND SHUT THE DOOR 5 - 20 TIMES TO GET IT TO GO OFF. IT WILL NOT ALLOW ME TO LOCK THE DOORS WITH IT ON. THE DOME LIGHT WON'T GO OFF AND MANY TIMES I AM FORCED TO DRIVE TO WORK WITH IT STILL ON BECAUSE I CAN'T BE LATE FOR WORK SITTING AT HOME OPENING AND CLOSING MY DOOR OVER AND OVER AGAIN. MY SON HAS A 2011 FORD EDGE AND MY FRIEND HAS A 2006 FORD EDGE ALL WITH THE SAME PROBLEM. HOW LONG IS THIS GOING TO GO ON BEFORE SOMEONE MAKES FORD FIX THIS PROBLEM FOR EVERYONE?! *TR
NHTSA ODI #10702754
38,578 miles · Mar 23, 2015
Electrical System
REAR DOOR IS OPEN. LIGHTS STAY ON. PLEASE PUT CAR IN PARK. ENGINE IS ON. ERROR CODES. DOOR IS SHUT AND IT WON'T DISENGAGE ALERT OR READ DOOR IS SHUT WITH OR WITHOUT KEY IN IGNITION. *TR
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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