NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
854 reportsClear category filter57,000 miles · May 26, 2015
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT A LOW SPEED, THE DOORS FAILED TO AUTOMATICALLY LOCK. IN ADDITION, THE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. THE …
Read full complaint
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT A LOW SPEED, THE DOORS FAILED TO AUTOMATICALLY LOCK. IN ADDITION, THE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10721474
38,000 miles · May 26, 2015
Electrical System
DRIVERS SIDE DOOR KEEPS STATING IT IS OPEN WHEN IT IS CLOSED. CONTINUES TO STAY ON UNTIL MULTIPLE CLOSURES OF THE DOOR, THEN WILL COME BACK ON WHEN AT LOW SPPED OR COMES TO A STOP.
NHTSA ODI #10721422
40,000 miles · May 20, 2015
Electrical SystemExterior Lighting
DRIVERS SIDE DOOR KEEPS STATING IT IS OPEN WHEN IT IS CLOSED. CONTINUES TO STAY ON UNTIL MULTIPLE CLOSURES OF THE DOOR.
NHTSA ODI #10717451
34,500 miles · May 18, 2015
Electrical SystemExterior LightingUnknown Or Other
THE DRIVER DOOR AJAR ALARM STARTED GOING OFF, AND THE DOORS UNLOCKED WHILE THE CAR WAS MOVING ON THE INTERSTATE. IT HAS NOW HAPPENED SEVERAL TIMES BOTH WHILE DRIVING DOWN THE ROAD AND WHEN GETTING IN THE VEHICLE. NOW, THE DOME LIGHT AND OUTSIDE MARKER LIGHTS REMAIN ON AND DRAIN THE BATTERY WHEN THE VEHICLE IS IN PARK BECAUSE TH…
Read full complaint
THE DRIVER DOOR AJAR ALARM STARTED GOING OFF, AND THE DOORS UNLOCKED WHILE THE CAR WAS MOVING ON THE INTERSTATE. IT HAS NOW HAPPENED SEVERAL TIMES BOTH WHILE DRIVING DOWN THE ROAD AND WHEN GETTING IN THE VEHICLE. NOW, THE DOME LIGHT AND OUTSIDE MARKER LIGHTS REMAIN ON AND DRAIN THE BATTERY WHEN THE VEHICLE IS IN PARK BECAUSE THE SENSOR ISN'T READING THAT THE DOORS ARE CLOSED.
NHTSA ODI #10716983
63,000 miles · May 16, 2015
Electrical System
VEHICLE DOOR LOCK SENSOR IS MALFUNCTIONING INCORRECTLY CREATING DRIVING AND SAFETY HAZARDS, BELIEVES DOOR IS AJAR WHEN COMPLETELY CLOSED. VEHICLE ASKS YOU TO SHIFT TO PARK AND DOME LIGHTS STAY ON WHILE DRIVING AT NIGHT CREATING A GLARE. DOORS DO NOT AUTO LOCK WHEN DRIVING WHICH IF A CHILD GRABBED A HANDLE, THEY COULD POTENTIA…
Read full complaint
VEHICLE DOOR LOCK SENSOR IS MALFUNCTIONING INCORRECTLY CREATING DRIVING AND SAFETY HAZARDS, BELIEVES DOOR IS AJAR WHEN COMPLETELY CLOSED. VEHICLE ASKS YOU TO SHIFT TO PARK AND DOME LIGHTS STAY ON WHILE DRIVING AT NIGHT CREATING A GLARE. DOORS DO NOT AUTO LOCK WHEN DRIVING WHICH IF A CHILD GRABBED A HANDLE, THEY COULD POTENTIALLY BE THROWN FROM THE VEHICLE. SECURITY OF THE VEHICLE IS COMPROMISED WITH THIS ISSUE, AS WELL AS A TENDENCY TO DRAIN THE BATTERY, CREATING ENVIRONMENTAL ISSUES DUE TO FREQUENTLY NEEDING TO PURCHASE / CHANGE REPLACEMENT BATTERY.
NHTSA ODI #10716877
25,000 miles · May 15, 2015
Electrical SystemExterior LightingStructure
2013 FORD EDGE DRIVER DOOR SENSOR REMAINS AJAR, I CLOSE THE DOOR MORE THAN 7 TIMES FOR THE INSIDE LIGHT TO TURN OFF. WHILE DRIVING THE SENSOR WILL TURN ON AND DOORS WILL NOT LOCK.
NHTSA ODI #10716637
29,000 miles · May 14, 2015
Electrical SystemUnknown Or Other
DOOR LATCH SWITCH WILL NOT RECOGNIZE THAT THE DOOR IS SHUT. I TOOK IT IN FOR WARRANTY AND FORD SPRAYED IT WITH LUB. AND SAID IT WOULD FINE. BECAUSE OF IT EVERYTIME YOU BRAKE THERE IS A CHIME. YOU CANNOT LOCK THE DOORS THE POP OPEN AGAIN. DOME LIGHTS WILL NOT GO OFF AND BATTERY IN CAR WILL GO DEAD IF YOU LEAVE THE KEYS IN THE …
Read full complaint
DOOR LATCH SWITCH WILL NOT RECOGNIZE THAT THE DOOR IS SHUT. I TOOK IT IN FOR WARRANTY AND FORD SPRAYED IT WITH LUB. AND SAID IT WOULD FINE. BECAUSE OF IT EVERYTIME YOU BRAKE THERE IS A CHIME. YOU CANNOT LOCK THE DOORS THE POP OPEN AGAIN. DOME LIGHTS WILL NOT GO OFF AND BATTERY IN CAR WILL GO DEAD IF YOU LEAVE THE KEYS IN THE IGNITION. I AM CONCERNED THAT THE AIRBAGS WILL NOT DEPLOY IN AN ACCIDENT. I THINK THAT THIS NEEDS FURTHER INVESTIGATION ON FORDS BEHALF. IT IS A DISTRACTION DURING DRIVING AND ALSO A SAFETY CONCERN THE DOORS WILL NOT LOCK WHEN I HAVE KIDS IN THE CAR. I TRIED TO HAVE IT REPAIRED AND THE REPAIR FAILED.
NHTSA ODI #10716498
46,000 miles · May 11, 2015
Electrical System
THE VEHICLE REPORTS AN OPEN DOOR WHEN ALL DOORS ARE CLOSED. THE INTERIOR LIGHTS WILL NOT TURN OFF AND THE DOORS WILL NOT LOCK UNTIL THE DOOR IS REPORTED CLOSED.
NHTSA ODI #10715813
70,000 miles · May 11, 2015
Electrical SystemExterior LightingVisibility/wiper
DOOR AJAR LIGHT COMES ON WHEN DOOR IS OBVIOUSLY CLOSED. IT CAN TAKE UP TO 10-15 SLAMS TO GET THE LIGHT TO GO OFF. ANNOYING ALERT TONE GOES OFF UNTIL IT'S CLOSED AND DOME LIGHT STAYS ON. ALSO, CAR WILL NOT LOCK IF DOOR DOES NOT REGISTER AS CLOSED. THIS PROBLEM HAS PERSISTED FOR OVER A YEAR, BUT ODDLY GOES AWAY DURING THE WINT…
Read full complaint
DOOR AJAR LIGHT COMES ON WHEN DOOR IS OBVIOUSLY CLOSED. IT CAN TAKE UP TO 10-15 SLAMS TO GET THE LIGHT TO GO OFF. ANNOYING ALERT TONE GOES OFF UNTIL IT'S CLOSED AND DOME LIGHT STAYS ON. ALSO, CAR WILL NOT LOCK IF DOOR DOES NOT REGISTER AS CLOSED. THIS PROBLEM HAS PERSISTED FOR OVER A YEAR, BUT ODDLY GOES AWAY DURING THE WINTER MONTHS. JUST NOW, MY WINDSHEILD WIPERS WON'T TURN OFF. I DON'T KNOW IF THESE ISSUES ARE RELATED, BUT IT ALL SEEMS ELECTRICAL IN NATURE.
NHTSA ODI #10715618
43,000 miles · May 4, 2015
Electrical System
AFTER ENTERING VEHICLE AND SECURELY CLOSING DRIVER DOOR, THE DOOR AJAR SENSOR INDICATES THE DOOR IS NOT LATCHED. OPENING AND CLOSING THE DOOR SEVERAL TIMES USUALLY WILL EVENTUALLY RECTIFY THE PROBLEM. SOMETIMES THE DOOR AJAR SENSOR WILL TRIGGER WHILE DRIVING FOR NO APPARENT REASON. THIS HAS ALSO HAPPENED TWICE WHEN ROLLING UP…
Read full complaint
AFTER ENTERING VEHICLE AND SECURELY CLOSING DRIVER DOOR, THE DOOR AJAR SENSOR INDICATES THE DOOR IS NOT LATCHED. OPENING AND CLOSING THE DOOR SEVERAL TIMES USUALLY WILL EVENTUALLY RECTIFY THE PROBLEM. SOMETIMES THE DOOR AJAR SENSOR WILL TRIGGER WHILE DRIVING FOR NO APPARENT REASON. THIS HAS ALSO HAPPENED TWICE WHEN ROLLING UP THE DRIVER-SIDE WINDOWS AS THE WINDOW JUST REACHES THE CLOSED POSITION. *TR
NHTSA ODI #10714484
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Illustration