NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
854 reportsClear category filter23,000 miles · Oct 12, 2015
Electrical SystemUnknown Or Other
MY DRIVER SIDE DOOR AJAR ERROR MESSAGE STAYS ON WHEN THE KEY IS ON AND WHEN DRIVING. THIS IS A SAFETY ISSUE AS I CANNOT RESET IT AND A WARNING BEEP CONTINUES AS THE ERROR CANNOT BE CLEARED. STARTED A MONTH AGO AND WOULD RANDOMLY APPEAR NOW IT STAYS ON. ALSO WHEN I LOCK MY CAR NOW WITH THE REMOTE IT BEEPS TWICE NOT ONCE. I FE…
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MY DRIVER SIDE DOOR AJAR ERROR MESSAGE STAYS ON WHEN THE KEY IS ON AND WHEN DRIVING. THIS IS A SAFETY ISSUE AS I CANNOT RESET IT AND A WARNING BEEP CONTINUES AS THE ERROR CANNOT BE CLEARED. STARTED A MONTH AGO AND WOULD RANDOMLY APPEAR NOW IT STAYS ON. ALSO WHEN I LOCK MY CAR NOW WITH THE REMOTE IT BEEPS TWICE NOT ONCE. I FEEL THERE COULD BE AN ISSUE WITH SECURITY NOW TOO.
NHTSA ODI #10781423
36,000 miles · Oct 4, 2015
Electrical SystemPower Train
PART OF THE DASHBOARD WILL MADLY CHANGE ON ITS OWN GOING THOUGH THE DIFFERENT OPTIONS LIKE IT'S STUCK; THE NAVIGATION DISPLAY AND DASH BOARD WHEN STARTING THE CAR WILL NOT ALWAYS LIGHT UP LIKE IT USED TO DO. THERE IS A DELAY AT TIMES. THE AMBIANT LIGHTING NOMATTER HOW MANY TIMES I CHOOSE PINK IT ALWAYS DEFAULTS BACK TO BLUE ON…
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PART OF THE DASHBOARD WILL MADLY CHANGE ON ITS OWN GOING THOUGH THE DIFFERENT OPTIONS LIKE IT'S STUCK; THE NAVIGATION DISPLAY AND DASH BOARD WHEN STARTING THE CAR WILL NOT ALWAYS LIGHT UP LIKE IT USED TO DO. THERE IS A DELAY AT TIMES. THE AMBIANT LIGHTING NOMATTER HOW MANY TIMES I CHOOSE PINK IT ALWAYS DEFAULTS BACK TO BLUE ON ITS OWN. MY CAR HAS BEGUN TO MAKE A HORRIBLE NOISE UNDER THE CARRIAGE, WE SUSPECT IT IS A TRANSMISSION ISSUE. IT FEELS LIKE THE VEHICLE STRUGGLES TO MOVE FORWARD. JUST THE OTHER EVENING AFTER LEAVING WORK, MY INTERIOR OVERHEAD LIGHTS WOULD NOT GO OFF. NOMATTER HOW MANY TIMES I TRIED TO TURN THEM OFF. THE ELECTRICAL ISSUE WITH THE DASH BOARD BEGAN A WHILE BACK AND THE NOISE JUST RECENTLY. THE MILEAGE ON MY CAR IS 36,000 MORE OR LESS. THIS SHOULD NOT BE HAPPENING TO OUR CAR. WELL TAKEN CARE OF, I DRIVE IT TO WORK AND BACK. THE CAR JUST TURNED IN AUGUST 2 YEARS. I HAVE AN APPOINTMENT AT THE DEALERSHIP THIS COMING TUESDAY. I BELIEVE MY CAR IS STILL UNDER THE POWER TRAIN WARRANTY, I PRAY THAT IT IS. JUST TODAY, MY VEHICLE WOULD NOT LOCK AS WELL. I WILL UPDATE AS SOON AS I TAKE IT TO THE SERVICE DEPT.
NHTSA ODI #10779607
48,538 miles · Oct 4, 2015
Electrical SystemStructure
DRIVER DOOR AJAR ALARM. DOOR IS CLOSED BUT SWITCH IS NOT MADE UP. THIS PREVENTS THE DOORS FROM BEING LOCKED FROM INSIDE THE VEHICLE. IF THE LOCK SWITCH IS ACTUATED, 2 SECONDS LATER IT UNLOCKS ALL DOORS. THIS COULD BE HAZARDOUS WITH SMALL CHILDREN IN THE VEHICLE OR WHEN DRIVING IN A BAD NEIGHBORHOOD. FORD HAS KNOWN ABOUT THI…
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DRIVER DOOR AJAR ALARM. DOOR IS CLOSED BUT SWITCH IS NOT MADE UP. THIS PREVENTS THE DOORS FROM BEING LOCKED FROM INSIDE THE VEHICLE. IF THE LOCK SWITCH IS ACTUATED, 2 SECONDS LATER IT UNLOCKS ALL DOORS. THIS COULD BE HAZARDOUS WITH SMALL CHILDREN IN THE VEHICLE OR WHEN DRIVING IN A BAD NEIGHBORHOOD. FORD HAS KNOWN ABOUT THIS PROBLEM FOR YEARS BUT REFUSES TO RECALL BECAUSE IT IS NOT DEEMED A SAFETY ISSUE BY THEM.
NHTSA ODI #10779564
36,500 miles · Sep 25, 2015
Electrical SystemExterior Lighting
WHEN YOU CLOSED THE DOOR THE SENSOR SOUNDS LIKE THE DOOR IS OPEN. LIGHTS STAY ON AND IS IMPOSSIBLE TO TURN ON THE ALARM. CAUSED DAMAGED TO THE BATTERY. YOU NEED TO CLOSE THE DOOR SEVERAL TIMES BECAUSE THE SENSOR KEEP INDICATED THAT THE DOOR IS OPEN.
NHTSA ODI #10776545
40,000 miles · Sep 24, 2015
Electrical System
CAR DOOR IS CLOSED BUT THE "DOOR AJAR" LIGHT COMES ON AND ALSO DOESN'T ALLOW ME TO LOCK THE DOORS. THIS IS VERY UNSAFE AS I DRIVE WITH A CHILD AND IT IS HARD TO SEE WHEN THE CAR INTERIOR LIGHTS COME ON AT NIGHT WHILE I AM DRIVING BECAUSE THE CAR THINKS THAT THE DOOR IS AJAR.
NHTSA ODI #10776413
66,300 miles · Sep 24, 2015
Electrical SystemUnknown Or Other
I AM THE OWNER OF A 2013 FORD EDGE LIMITED AND KNOW NUMEROUS OTHER FORD EDGE OWNERS WITH THIS SAME ISSUE. THE DRIVER'S DOOR AJAR SENSOR FAILS AND SHOWS THE WARNING LIGHT THAT THE DOOR IS AJAR WHEN SHUT. NOW DOORS WON'T LOCK WHILE DRIVING, INTERIOR LIGHTS MOMENTARILY STAY ON AND THE ALARM BEEPS ( WARNING THAT THE DOOR AJAR IS KE…
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I AM THE OWNER OF A 2013 FORD EDGE LIMITED AND KNOW NUMEROUS OTHER FORD EDGE OWNERS WITH THIS SAME ISSUE. THE DRIVER'S DOOR AJAR SENSOR FAILS AND SHOWS THE WARNING LIGHT THAT THE DOOR IS AJAR WHEN SHUT. NOW DOORS WON'T LOCK WHILE DRIVING, INTERIOR LIGHTS MOMENTARILY STAY ON AND THE ALARM BEEPS ( WARNING THAT THE DOOR AJAR IS KEEPING IT FROM SETTING PROPERLY. THE INTERIOR DOME LIGHT STAYS ON AND SO DOES MY REAR CABIN LIGHT. BOTH LIGHTS STAY ON AS I'M DRIVING. IT IS A SAFETY ISSUE! WHEN I LOOKED ONLINE, I FOUND THAT IT IS A WIDE SPREAD PROBLEM.
NHTSA ODI #10775884
55,000 miles · Sep 23, 2015
Electrical SystemExterior Lighting
THE DOOR LATCH SENSOR DOES NOT WORK. AS I AM DRIVING IT DETACHES AND SIGNALS TO THE CAR THAT THE DOOR IS AJAR WHILE IT IS NOT. THIS CAUSE THE DOORS TO UNLOCK AND THE LIGHTS TO TURN ON. WHILE I AM DRIVING IT BECOMES DANGEROUS BECAUSE THE DOORS ARE NOT LOCKED. ALSO, AS ONE IS DRIVING AND THE LIGHTS TURN ON UNEXPECTEDLY IT COULD AF…
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THE DOOR LATCH SENSOR DOES NOT WORK. AS I AM DRIVING IT DETACHES AND SIGNALS TO THE CAR THAT THE DOOR IS AJAR WHILE IT IS NOT. THIS CAUSE THE DOORS TO UNLOCK AND THE LIGHTS TO TURN ON. WHILE I AM DRIVING IT BECOMES DANGEROUS BECAUSE THE DOORS ARE NOT LOCKED. ALSO, AS ONE IS DRIVING AND THE LIGHTS TURN ON UNEXPECTEDLY IT COULD AFFECT ONES VISION. ITS SEEMS IT IS A DEFECT IN DOOR THAT IS DAMAGING THE PART. MANY HAVE HAD THEM REPLACED AND AFTER A WHILE BECOMES DEFECTIVE ONCE AGAIN.
NHTSA ODI #10775593
45,000 miles · Sep 23, 2015
Electrical SystemEngineVehicle Speed Control
DRIVING FORD EDGE 2013 APPROX. 40 MPH ON HIGHWAY WHEN THE VEHICLE CAME TO ALMOST A DEAD STOP. IT SEEMED AS IF THE BRAKES BECAME FULLY ENGAGED OR THE TRANSMISSION SEIZED. A TRUCK BEHIND US SWERVED AND BRAKED AND ALMOST CRASHED INTO US. MY 2 CHILDREN AND I WOULD HAVE BEEN KILLED. THE VEHICLE SHOOK VIOLENTLY AS IT MOVED ABOUT 2 MPH…
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DRIVING FORD EDGE 2013 APPROX. 40 MPH ON HIGHWAY WHEN THE VEHICLE CAME TO ALMOST A DEAD STOP. IT SEEMED AS IF THE BRAKES BECAME FULLY ENGAGED OR THE TRANSMISSION SEIZED. A TRUCK BEHIND US SWERVED AND BRAKED AND ALMOST CRASHED INTO US. MY 2 CHILDREN AND I WOULD HAVE BEEN KILLED. THE VEHICLE SHOOK VIOLENTLY AS IT MOVED ABOUT 2 MPH. I BARELY WAS ABLE TO GET IT OVER TO THE RIGHT, OFF THE HIGHWAY. IT WOULD NOT GO ANY FURTHER. A RED WRENCH ICON LIT ON THE DASH. I TOWED IT TO MIDWAY FORD. SERVICE MANAGER STATED THE THROTTLE BODY PART IS DEFECTIVE AND RECALLED, BUT RESETS ITSELF IF VEHICLE IS TURNED OFF FOR A WHILE, SO IF I DID NOT TURN OFF THE VEHICLE, FORD WOULD FIX IT FOR FREE. SINCE I TURNED OFF THE VEHICLE AND IT RESET, I HAD TO PAY HIM $900 TO REPLACE IT. SINCE I DID NOT HAVE $900, HE ADVISED ME TO DRIVE THE VEHICLE VERY SLOWLY ON THE RIGHT SIDE OF THE ROAD FROM NOW ON, AS A PRECAUTION SO MY CHILDREN OR I DO NOT GET INJURED OR KILLED THE NEXT TIME IT HAPPENS. IF THIS IS FORD'S CRITERIA FOR REPLACING THIS LIFE THREATENING DEFECTIVE PART, THAT IT MUST BE IN ACTIVE DEFECT STATUS WHEN ARRIVING AT THE DEALER, THEN NOT ONLY HAS FORD HAS FOUND A WAY TO BEAT PAYING FOR THE 1.6 MILLION VEHICLES THEY AGREED TO RECALL WITH THIS DEFECT, SINCE YOU CAN'T DRIVE THE VEHICLE AT 900 RPM TO THE DEALER, OR TOW IT WHILE RUNNING, BUT FORD IS GETTING RICH OFF THE RECALL (THE PART IS ABOUT $185 AND TAKES 15 MINUTES TO REPLACE), AND 1.6 MILLION PEOPLE MUST PAY FORD $900 TO FIX A RECALLED DEFECTIVE PART.
NHTSA ODI #10775456
17,500 miles · Sep 22, 2015
Electrical System
DOOR AJAR PROBLEM. DOOR AJAR ALARM WILL NOT SHUT OFF AND THE DOME LIGHTS STAY ON ALONG WITH INTERIOR LIGHTS.
NHTSA ODI #10767282
17,500 miles · Sep 21, 2015
Electrical System
ITS THE SECOND TIME I HAVE HAD THE SENSOR IN THE DRIVER DOOR FAIL, THE LIGHTS ON THE VEHCILE STAY ON, BOTH INTERIOR AND DRIVING LAPS, WHICH WILL ALLOW THE BATTERY TO DRAIN, WHEN THE CAR IS STARTED I GET THE DOOR AJAR CHIME PLUS A DASH NOTICE THAT A DOOR IS AJAR, BUT THE REALL KICKER IS IT BLACKS OUT THE REST OF THE DASH TO WHERE…
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ITS THE SECOND TIME I HAVE HAD THE SENSOR IN THE DRIVER DOOR FAIL, THE LIGHTS ON THE VEHCILE STAY ON, BOTH INTERIOR AND DRIVING LAPS, WHICH WILL ALLOW THE BATTERY TO DRAIN, WHEN THE CAR IS STARTED I GET THE DOOR AJAR CHIME PLUS A DASH NOTICE THAT A DOOR IS AJAR, BUT THE REALL KICKER IS IT BLACKS OUT THE REST OF THE DASH TO WHERE IT IS UNSAFE TO DRIVE, CANNOT READ SPEED OR RPM ALONG WITH THE OTHER INFORMATION. I AM CONCERNED THAT ONCE MY CAR IS OUT OF WARRANTY THIS WILL BE A COSTLY AND TIME CONSUMING PROBLEM. THIS ITEM NEED A BE PART OF A RECALL.
NHTSA ODI #10766413
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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