NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
854 reportsClear category filter38,000 miles · Nov 30, 2015
Electrical System
IT STARTED SPORADICALLY AND NOW IT IS AN EVERY TURN THE KEY OCCURRENCE. THE DRIVER DOOR IS CLOSED. THE CAR WILL 'SENSE' IT IS NOT CLOSED. DURING THIS TIME, IT WILL NOT LOCK, THE INTERIOR LIGHTS, SENSING THE DOOR IS OPEN WILL REMAIN ON. TAKES SEVERAL ATTEMPTS OF SLAMMING THE DOOR FOR IT TO REGISTER THAT THE DOOR IS CLOSED. OCCASI…
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IT STARTED SPORADICALLY AND NOW IT IS AN EVERY TURN THE KEY OCCURRENCE. THE DRIVER DOOR IS CLOSED. THE CAR WILL 'SENSE' IT IS NOT CLOSED. DURING THIS TIME, IT WILL NOT LOCK, THE INTERIOR LIGHTS, SENSING THE DOOR IS OPEN WILL REMAIN ON. TAKES SEVERAL ATTEMPTS OF SLAMMING THE DOOR FOR IT TO REGISTER THAT THE DOOR IS CLOSED. OCCASIONALLY, DURING DRIVING, IT WILL ALL OF THE SUDDEN SHOW AND BEEP THE DRIVER DOOR IS OPEN AND WILL UNLOCK ALL 4 DOORS. TODAY, WHILE ENTERING THE VEHICLE TO GO TO WORK, IT HAPPENED AS USUAL HOWEVER, THIS TIME, REGARDLESS OF HOW MANY TIMES I CLOSED THE DOOR (SLAMMED, GENTLY PUSHED IT) IT WOULD NOT REGISTER CLOSED. I HAD TO TURN THE VEHICLE OFF, RESTART THE VEHICLE, CLOSE THE DOOR 4 TIMES FOR IT TO REGISTER THAT THE DOOR WAS CLOSED. THIS VEHICLE HAS 38K MILES.
NHTSA ODI #10807505
45,000 miles · Nov 27, 2015
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AFTER THE FRONT DRIVER SIDE DOOR WAS CLOSED, THE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT ALL DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LATCH AND THE DOOR AJAR SWITCH NEEDED…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AFTER THE FRONT DRIVER SIDE DOOR WAS CLOSED, THE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT ALL DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LATCH AND THE DOOR AJAR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE EXTERIOR LIGHT FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA ODI #10807202
53,193 miles · Nov 18, 2015
Electrical System
INTERIOR LIGHTS STAY LIT AND DRIVERS SIDE DOOR ALERT STAYS ON, SAYING DOOR IS AJAR.
NHTSA ODI #10794731
39,000 miles · Nov 17, 2015
Electrical System
GET DRIVER DOOR AJAR ALARM WHEN DRIVER DOOR IS CLOSED, WHICH KEEPS DOME LIGHT ON, WON'T ALLOW DOORS TO LOCK WHEN DRIVING, AND WHEN DRIVING AND GO FROM STOP TO DRIVE GET ALARM SHIFT TO PARK BECAUSE IT SENSES DOOR IS AJAR. THIS HAS BEEN REPAIRED AND REPAIR LASTED ABOUT 6 MO. HAVE TO SHUT DOOR SEVERAL TIMES BEFORE IT SENSES DO…
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GET DRIVER DOOR AJAR ALARM WHEN DRIVER DOOR IS CLOSED, WHICH KEEPS DOME LIGHT ON, WON'T ALLOW DOORS TO LOCK WHEN DRIVING, AND WHEN DRIVING AND GO FROM STOP TO DRIVE GET ALARM SHIFT TO PARK BECAUSE IT SENSES DOOR IS AJAR. THIS HAS BEEN REPAIRED AND REPAIR LASTED ABOUT 6 MO. HAVE TO SHUT DOOR SEVERAL TIMES BEFORE IT SENSES DOOR IS CLOSED AND THEN ON SOME OCCASSIONS ALARM WILL NOT GO OFF AT ALL.
NHTSA ODI #10794388
Mileage unknown · Nov 16, 2015
Electrical System
FALUTLY DRIVERS SIDE DOOR LATCH SENSOR. MY DOOR AJAR LIGHT COMES ON AND THE INTERIOR LIGHTS WON'T GO OFF. WHEN DRIVING THE CONSOLE SCREEN BEEPS EVERY MINUTE TO TELL ME MY DOOR IS AJAR. REARVIEW CAMERA DON'T WORK
NHTSA ODI #10790511
70,000 miles · Nov 13, 2015
Electrical System
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS SECURED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN TURNING THE VEHICLE OFF, THE INTERIOR LIGHTS WOULD REMAIN ILLUMIN…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS SECURED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN TURNING THE VEHICLE OFF, THE INTERIOR LIGHTS WOULD REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10790210
38,000 miles · Nov 10, 2015
Electrical SystemExterior LightingUnknown Or Other
DOOR AJAR WARNING AND DOOR CHIMING. IF DOOR DOES NOT CLOSE PROPERLY LIGHTS STAY ON DRAINING BATTERY LEAVING OWNER STRANDED WITH DEAD BATTERY. WHILE DRIVING DOOR CHIMING CONSTANTLY GOING OFF DISTRACTING OWNER WHILE DRIVING. PROBLEM HAPPENS WHILE DRIVING AND WHILE PARKED
NHTSA ODI #10789627
22,400 miles · Nov 9, 2015
Electrical SystemStructure
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE DOOR AJAR ALARM FUNCTIONED INDEPENDENTLY AND REMAINED ILLUMINATED. AS A RESULT, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE VEHICLE DOOR DID NOT LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE …
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE DOOR AJAR ALARM FUNCTIONED INDEPENDENTLY AND REMAINED ILLUMINATED. AS A RESULT, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE VEHICLE DOOR DID NOT LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 22,400.
NHTSA ODI #10789375
37,045 miles · Nov 4, 2015
Electrical System
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN A RIGHT TURN WAS MADE AT 10 MPH. THE MAINTENANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE R…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN A RIGHT TURN WAS MADE AT 10 MPH. THE MAINTENANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V495000(ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 37,045.
NHTSA ODI #10788344
Mileage unknown · Nov 3, 2015
Electrical System
CA. PASSENGER DOOR SAYS AJAR AFTER SHUTTING DOOR. CAN OPEN AND SHUT OVER AND OVER AND SOMETIMES IT WILL GO OFF, OTHER TIMES WILL NOT. CAUSES LIGHTS TO STAY ON WHEN VEHICLE IS RUNNING AND NOT RUNNING. SAFETY CONCERN: THE DOORS WILL NOT LOCK, LEAVING THE BACK DOORS UNLOCKED WITH SMALL CHILDREN ABLE TO OPEN THE DOOR. EVERYTIME THE…
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CA. PASSENGER DOOR SAYS AJAR AFTER SHUTTING DOOR. CAN OPEN AND SHUT OVER AND OVER AND SOMETIMES IT WILL GO OFF, OTHER TIMES WILL NOT. CAUSES LIGHTS TO STAY ON WHEN VEHICLE IS RUNNING AND NOT RUNNING. SAFETY CONCERN: THE DOORS WILL NOT LOCK, LEAVING THE BACK DOORS UNLOCKED WITH SMALL CHILDREN ABLE TO OPEN THE DOOR. EVERYTIME THE VEHICLE STOPS THE ANNOYING ALERT SENSOR SIGNAL KEEPS GOING OFF. THERE SHOULD BE A RECALL ON THIS, I SEE IT IS VERY COMMON FOR THIS VEHICLE.
NHTSA ODI #10788082
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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