NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
854 reportsClear category filter22,000 miles · Mar 22, 2016
Electrical SystemExterior Lighting
THE FRONT DRIVER DOOR SENSOR WILL NOT GO OFF NO MATTER HOW MANY TIMES YOU OPEN AND RE-CLOSE THE DOOR. THIS CAUSES THE FOLLOWING TO OCCUR: 1) WHEN DRIVING THE CAR, THE DOORS WILL NOT LOCK, WHICH IS A MAJOR SAFETY ISSUE FOR THOSE WITH CHILDREN 2) WHEN LEAVING THE CAR, THE DOOR IS NOT RECOGNIZED AS CLOSED SO THE INTERIOR DOME LI…
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THE FRONT DRIVER DOOR SENSOR WILL NOT GO OFF NO MATTER HOW MANY TIMES YOU OPEN AND RE-CLOSE THE DOOR. THIS CAUSES THE FOLLOWING TO OCCUR: 1) WHEN DRIVING THE CAR, THE DOORS WILL NOT LOCK, WHICH IS A MAJOR SAFETY ISSUE FOR THOSE WITH CHILDREN 2) WHEN LEAVING THE CAR, THE DOOR IS NOT RECOGNIZED AS CLOSED SO THE INTERIOR DOME LIGHT AND SIDE-VIEW MIRROR LIGHTS ALL REMAIN ON. THIS DRAINS THE BATTERY WHILE THE CAR SITS IDLE.
NHTSA ODI #10851045
Mileage unknown · Mar 20, 2016
Electrical SystemStructureUnknown Or Other
MY FORD EDGE 2013 IS NOT TURNING OFF THE OVERHEAD LIGHTS WHEN I CLOSE THE DRIVER SIDE DOOR AND WHEN DRIVING I GET A WARNING STATING THAT THE DOOR IS AJAR.SOMETIMES AFTER SLAMMING THE DRIVER DOOR TWO TO THREE TIMES IT GOES AWAY.IT HAS BECOME QUIET ANNOYING AND DANGEROUS WHEN I DRIVE SINCE IT BECOMES A CONSTANT DISTRACTION.I HAVE …
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MY FORD EDGE 2013 IS NOT TURNING OFF THE OVERHEAD LIGHTS WHEN I CLOSE THE DRIVER SIDE DOOR AND WHEN DRIVING I GET A WARNING STATING THAT THE DOOR IS AJAR.SOMETIMES AFTER SLAMMING THE DRIVER DOOR TWO TO THREE TIMES IT GOES AWAY.IT HAS BECOME QUIET ANNOYING AND DANGEROUS WHEN I DRIVE SINCE IT BECOMES A CONSTANT DISTRACTION.I HAVE GONE TO THE DEALER AND THEY STATE THAT EITHER THE SENSOR OR THE LATCH HAVE BECOME FAULTY..REALLY?...I THINK ITS ABOUT TIME FOR FORD TO DO A RECALL AND CORRECT THIS ISSUE SINCE I HAVE TALKED TO OTHER FORD OWNERS WITH THE SAME EXACT ISSUE IN THERE OFFICES.
NHTSA ODI #10850615
45,000 miles · Mar 20, 2016
Electrical System
DOOR AJAR LIGHT COMES ON AFTER SHUTTING THE DRIVERS DOOR, DOORS WILL NOT LOCK, INTERIOR LIGHTS STAY ON, WHEN YOU STOP IT TELLS YOU TO PUT IN PARK. IT CAN HAPPEN ANY TIME, AND STOP AT ANY TIME. SOMETIMES YOU CAN SHUT THE DRIVERS DOOR A LITTLE HARDER AND IT WILL GO OUT. SOMETIMES, THE DOOR AJAR LIGHT COMES ON WHILE DRIVING DOWN TH…
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DOOR AJAR LIGHT COMES ON AFTER SHUTTING THE DRIVERS DOOR, DOORS WILL NOT LOCK, INTERIOR LIGHTS STAY ON, WHEN YOU STOP IT TELLS YOU TO PUT IN PARK. IT CAN HAPPEN ANY TIME, AND STOP AT ANY TIME. SOMETIMES YOU CAN SHUT THE DRIVERS DOOR A LITTLE HARDER AND IT WILL GO OUT. SOMETIMES, THE DOOR AJAR LIGHT COMES ON WHILE DRIVING DOWN THE ROAD.
NHTSA ODI #10850610
28,000 miles · Mar 17, 2016
Electrical SystemStructure
THE DRIVERS DOOR IS SHOWING OPEN ON THE INSTRUMENT PANEL EVEN WHEN CLOSED. THERE IS ALSO AND AUDIBLE ALARM WARNING THAT THE DOOR IS NOT CLOSED. THE DOOR LOCK FEATURE WILL NOT ENGAGE WHEN THE VEHICLE IS IN MOTION. I AM UNSURE IF THE DOOR IS SAFELY LATCHED AT ALL
NHTSA ODI #10850283
70,000 miles · Mar 16, 2016
Electrical System
DOOR AJAR LIGHT COMES ON AFTER SHUTTING THE DRIVERS DOOR, DOORS WILL NOT LOCK, INTERIOR LIGHTS STAY ON, WHEN YOU STOP IT TELLS YOU TO PUT IN PARK. IT CAN HAPPEN ANY TIME, AND STOP AT ANY TIME. SOMETIMES YOU CAN SHUT THE DRIVERS DOOR A LITTLE HARDER AND IT WILL GO OUT. SOMETIMES, THE DOOR AJAR LIGHT COMES ON WHILE DRIVING DOWN TH…
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DOOR AJAR LIGHT COMES ON AFTER SHUTTING THE DRIVERS DOOR, DOORS WILL NOT LOCK, INTERIOR LIGHTS STAY ON, WHEN YOU STOP IT TELLS YOU TO PUT IN PARK. IT CAN HAPPEN ANY TIME, AND STOP AT ANY TIME. SOMETIMES YOU CAN SHUT THE DRIVERS DOOR A LITTLE HARDER AND IT WILL GO OUT. SOMETIMES, THE DOOR AJAR LIGHT COMES ON WHILE DRIVING DOWN THE ROAD.
NHTSA ODI #10849965
35,000 miles · Mar 16, 2016
Electrical SystemUnknown Or Other
DOOR AJAR SENSOR STAYS ON AS IF DOOR IS OPEN. DOME LIGHT STAYS ON AND CAR WILL NOT LOCK PROPERLY. WHETHER I AM IN MOTION PARKED OR JUST IDLE THE DOOR AJAR SIGNAL STAYS ON AND I HAVE TO OPEN AND CLOSE THE DOOR 2-10 TIME EVERY TIME. ALSO, MY BACK UP CAMERA IS FUNCTIONAL BUT THE PICTURE WON'T COME UP ON THE SCREEN.
NHTSA ODI #10849898
Mileage unknown · Mar 15, 2016
Electrical System
THE DRIVER DOOR AJAR ALARM COMES ON WHEN THE DOOR IS SECURELY CLOSED. THE INTERIOR LIGHTS WILL NOT GO OFF WHICH CAN BE A DRIVING HAZARD AND WILL ALSO DRAIN THE BATTERY. THE DOORS WILL NOT LOCK. THIS PROBLEM FIRST OCCURRED AT ABOUT 47,000 MILES AND I TOOK THE CAR TO THE DEALER IN JUNE 2015. I HAVE AN EXTENDED WARRANTY, SO I H…
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THE DRIVER DOOR AJAR ALARM COMES ON WHEN THE DOOR IS SECURELY CLOSED. THE INTERIOR LIGHTS WILL NOT GO OFF WHICH CAN BE A DRIVING HAZARD AND WILL ALSO DRAIN THE BATTERY. THE DOORS WILL NOT LOCK. THIS PROBLEM FIRST OCCURRED AT ABOUT 47,000 MILES AND I TOOK THE CAR TO THE DEALER IN JUNE 2015. I HAVE AN EXTENDED WARRANTY, SO I HAD TO PAY $107 DEDUCTIBLE FOR THEM TO CLEAN THE SWITCH. THE PROBLEM HAS OCCURRED AGAIN IN MARCH 2016.
NHTSA ODI #10849867
32,000 miles · Mar 14, 2016
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE PARKED, THE DOOR AJAR WARNING LIGHT FOR THE FRONT DRIVER SIDE DOOR ILLUMINATED WHEN THE DOOR WAS PROPERLY CLOSED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
NHTSA ODI #10849609
32,000 miles · Mar 14, 2016
Electrical System
WHEN STARTING CAR I GET MESSAGE: DRIVERS DOOR AJAR-THE DOOR IS SECURELY LATCHED, OVERHEAD LIGHTS COME ON AND STAY ON
NHTSA ODI #10846399
Mileage unknown · Mar 13, 2016
Electrical SystemStructure
DOOR AJAR LIGHT GOES ON. HAVE TAKEN THE CAR IN SEVERAL TIMES FOR THE SAME THING STILL NOT FIXED. THIS WEEKEND SOON AFTER I BOUGHT THE CAR I DO NOT REMEMBER THE DATE THEY WILL HAVE IT AT THE MECHANIC I'M SURE OR SOMEWHERE IN MY FILE FOLDERS
NHTSA ODI #10846293
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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