NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
854 reportsClear category filter28,000 miles · Apr 30, 2016
Electrical SystemExterior Lighting
DOOR AJAR LIGHT WILL NOT GO OFF ON DRIVERS DOOR (FRONT LEFT) WHEN STARTING VEHICLE. WHEN TURNING OFF VEHICLE DOME LIGHTS WILL NOT GO OFF BOTH INSTANTS I HAVE TO CONTINUE TO OPEN AND CLOSE DOOR AND PLAY WITH THE LOCK UNTIL THE DOOR AJAR LIGHT OR DOME LIGHTS GOES OFF. I HAVE READ THAT THIS IS A BIG PROBLEM THAT FORD DOES NOT RECO…
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DOOR AJAR LIGHT WILL NOT GO OFF ON DRIVERS DOOR (FRONT LEFT) WHEN STARTING VEHICLE. WHEN TURNING OFF VEHICLE DOME LIGHTS WILL NOT GO OFF BOTH INSTANTS I HAVE TO CONTINUE TO OPEN AND CLOSE DOOR AND PLAY WITH THE LOCK UNTIL THE DOOR AJAR LIGHT OR DOME LIGHTS GOES OFF. I HAVE READ THAT THIS IS A BIG PROBLEM THAT FORD DOES NOT RECOGNIZE.
NHTSA ODI #10862301
55,000 miles · Apr 29, 2016
Electrical System
THE PASSENGER DOOR AJAR LIGHT STAYS ON ALONG WITH DOME LIGHT WHEN DOOR IS CLOSED. CAUSED MY BATTERY TO DIE.
NHTSA ODI #10862193
52,000 miles · Apr 27, 2016
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR LIGHT WAS ILLUMINATED AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. IT WAS DIFFICULT FOR THE CONTACT TO LOCK THE DOORS WHILE THE LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE MECHANIC S…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR LIGHT WAS ILLUMINATED AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. IT WAS DIFFICULT FOR THE CONTACT TO LOCK THE DOORS WHILE THE LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE MECHANIC SPRAYED COMPRESSED AIR IN BETWEEN THE DOOR CONTACTS, WHICH REMEDIED THE ISSUE TEMPORARILY. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
NHTSA ODI #10861871
55,000 miles · Apr 27, 2016
Electrical SystemStructure
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE GEAR SHIFTER STICK WAS PLACED IN THE DRIVE POSITION AND AN UNKNOWN BEEPING SOUND WAS HEARD. THE CONTACT STATED THAT THE DOORS UNLOCKED INDEPENDENTLY AND A MESSAGE ON THE INSTRUMENT PANEL INSTRUCTED THE CONTACT TO PARK THE VEHICLE IMMEDIATELY. THE DOOR AJAR WARNIN…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE GEAR SHIFTER STICK WAS PLACED IN THE DRIVE POSITION AND AN UNKNOWN BEEPING SOUND WAS HEARD. THE CONTACT STATED THAT THE DOORS UNLOCKED INDEPENDENTLY AND A MESSAGE ON THE INSTRUMENT PANEL INSTRUCTED THE CONTACT TO PARK THE VEHICLE IMMEDIATELY. THE DOOR AJAR WARNING LIGHT FOR THE DRIVER SIDE ILLUMINATED. IN ADDITION, THE DOME LIGHTS ILLUMINATED INDEPENDENTLY AND COULD NOT BE SWITCHED OFF. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SWITCH IN THE DOOR HANDLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
NHTSA ODI #10861710
52,700 miles · Apr 27, 2016
Electrical System
DRIVER DOOR AJAR LIGHT WOULD NOT GO OFF, EVEN THOUGH THE DOOR SEEMED TO BE CLOSED. THUS DOORS WOULD NOT LOCK AND OCCASIONALLY WARNING LIGHTS WOULD FLASH, DISTRACTING ME AS I DROVE. I TOOK THE CAR TO MY LOCAL FORD DEALER AND WAS TOLD IT WAS A FAULTY FRONT DOOR LATCH, WHICH THEY REPLACED FOR $425.65. SEE #2 ON THE ATTACHED.
NHTSA ODI #10861649
23,000 miles · Apr 26, 2016
Electrical System
THE DOOR AJAR INDICATOR REMAINS LIT EVEN WHEN DOOR IS PROPERLY SECURED. THIS RESULTS IN THE INTERIOR LIGHTING REMAINING ON AND FAILURE OF THE DOOR LOCKS TO PROPERLY ACTIVATE, EVEN AT HIGHWAY SPEED. I AM A FORMER INVESTIGATOR FOR THE U.S. DOT AND I FIND THIS TO BE A VERY DANGEROUS SITUATION WHICH SHOULD BE RECALLED. IF THE …
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THE DOOR AJAR INDICATOR REMAINS LIT EVEN WHEN DOOR IS PROPERLY SECURED. THIS RESULTS IN THE INTERIOR LIGHTING REMAINING ON AND FAILURE OF THE DOOR LOCKS TO PROPERLY ACTIVATE, EVEN AT HIGHWAY SPEED. I AM A FORMER INVESTIGATOR FOR THE U.S. DOT AND I FIND THIS TO BE A VERY DANGEROUS SITUATION WHICH SHOULD BE RECALLED. IF THE DOORS ARE NOT PROPERLY LOCKED THERE IS AN INCREASED RISK TO OCCUPANTS OF THE VEHICLE IN THE EVENT OF A CRASH.
NHTSA ODI #10861426
Mileage unknown · Apr 25, 2016
Electrical SystemExterior Lighting
WHETHER IN MOTION OR NOT , DOOR AJAR LIGHT STAYS ON FROM LEFT FRONT DOOR. THIS IS DANGEROUS SITUATION
NHTSA ODI #10861342
89,000 miles · Apr 25, 2016
Electrical SystemStructureUnknown Or Other
DORR AJAR WILL NOT GO OFF AND THE DOOR WILL NOT LOCK ALSO THE DOME LIGHT STAYS ON
NHTSA ODI #10861220
Mileage unknown · Apr 25, 2016
Electrical SystemExterior LightingUnknown Or Other
THE DOOR LATCH SENSOR DOESN'T SEEM TO BE WORKING. THE DOOR IS CLOSED BUT IS SAYS IT'S NOT. I CAN NOT LOCK THE DOORS AND MY OVERHEAD LIGHTS STAY ON AND THE BATTERY WILL DIE. I'VE TAKEN IT INTO THE DEALERSHIP BEFORE AND THEY SAY THE SENSORS ARE DIRTY AND THEY CLEANED THEM, BUT IT DIDN'T FIX THE PROBLEM. IT HAPPENS AT ALL TIMES (ST…
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THE DOOR LATCH SENSOR DOESN'T SEEM TO BE WORKING. THE DOOR IS CLOSED BUT IS SAYS IT'S NOT. I CAN NOT LOCK THE DOORS AND MY OVERHEAD LIGHTS STAY ON AND THE BATTERY WILL DIE. I'VE TAKEN IT INTO THE DEALERSHIP BEFORE AND THEY SAY THE SENSORS ARE DIRTY AND THEY CLEANED THEM, BUT IT DIDN'T FIX THE PROBLEM. IT HAPPENS AT ALL TIMES (STATIONARY OR MOVING)
NHTSA ODI #10861180
56,000 miles · Apr 23, 2016
Electrical SystemStructure
DRIVERS SIDE DOOR AJAR WARNING INDICATOR WILL NOT SHUT OFF. THE INTERIOR DOME LIGHT STAYS ON UNTIL APPROX MOVING 5MPH. A FEW TIMES THE LIGHT CAME BACK ON WHEN STOPPED AT A RED LIGHT OR STOP SIGN. THE DOORS WILL NOT STAY LOCKED, AS THE SYSTEM THINKS THE DOOR IS OPEN. AFTER STOPPING AND EXITING THE VEHICLE, YOU ARE UNABLE TO L…
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DRIVERS SIDE DOOR AJAR WARNING INDICATOR WILL NOT SHUT OFF. THE INTERIOR DOME LIGHT STAYS ON UNTIL APPROX MOVING 5MPH. A FEW TIMES THE LIGHT CAME BACK ON WHEN STOPPED AT A RED LIGHT OR STOP SIGN. THE DOORS WILL NOT STAY LOCKED, AS THE SYSTEM THINKS THE DOOR IS OPEN. AFTER STOPPING AND EXITING THE VEHICLE, YOU ARE UNABLE TO LOCK THE DOOR USING THE KEY LESS ENTRY KEYPAD. THE ONLY WAY TO LOCK THE DOORS IS TO USE THE KEY FOB. THIS WAS AN INTERMITTENT PROBLEM, NOW THE WARNING LIGHT STAYS ON ALL THE TIME.
NHTSA ODI #10861083
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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