NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
854 reportsClear category filter60,000 miles · May 16, 2016
Electrical SystemExterior Lighting
MY DOOR AJAR LIGHT DOME LIGHT STAYS ON EVEN THOUGH THE DOOR IS SHUT IT'S DANGEROUS WHILE DRIVING AT NIGHT DUE TO DOMELIGHT STAYING ON ITS DISTRACTING CAUSE DOOR DING SOUNDS OFF WHILE DRIVING BEEN STRANDED ONE TIME CAUSE DOME LIGHT STOOD ON BUT THE ONE THATS THE WORST I WAS SO USED TO STILL DRIVING WITH LIGHT ON I WAS IN MY PARK…
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MY DOOR AJAR LIGHT DOME LIGHT STAYS ON EVEN THOUGH THE DOOR IS SHUT IT'S DANGEROUS WHILE DRIVING AT NIGHT DUE TO DOMELIGHT STAYING ON ITS DISTRACTING CAUSE DOOR DING SOUNDS OFF WHILE DRIVING BEEN STRANDED ONE TIME CAUSE DOME LIGHT STOOD ON BUT THE ONE THATS THE WORST I WAS SO USED TO STILL DRIVING WITH LIGHT ON I WAS IN MY PARKING LOT LUCKILY WITH WIFE I TURN ON CAR DOME LIGHT IS ON SO I FIGURE DOOR IS SHUT ITS JUST THE SENSOR GOING OFF LIKE ALWAYS BUT DOOR SHUT THIS TIME THE DOOR WAS OPEN NOT SHUT I TURN AND FALL OFF CAR LUCKY WIFE PRESSED BREAK ONE DAY A PERSON IS GOING TO THINK ITS JUST THE SENSOR GOING OFF AND DOOR IS LOCKED WHILE ACTUALLY ITS OPEN GET HURT AND ILL BE THE FIRST WITNESS FOR THAT PERSONS LAWSUIT AGAINST FORD CAUSE THEY ARE ACTING LIKE THATS NOT A RECALL SITUATION SHAME ON FORD I WILL NEVER BUY A FORD AND WILL TELL EVERYONE AND THEIR BROTHER THE SAME THING THEY SAY BUY A FORD CAUSE ITS FORD TOUGH BETTER SAID FORD TOUGH LUCK
NHTSA ODI #10865235
24,000 miles · May 16, 2016
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE CONTACT WAS INSIDE THE VEHICLE, THE DOOR AJAR WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
NHTSA ODI #10865146
46,000 miles · May 14, 2016
Electrical System
THE DRIVER DOOR LOCK DOOR AJAR SENSOR HAS GONE BAD AND THE THE DOME LIGHT STAYS ON WHICH DRAINED THE BATTERY. I HAVE BEEN READING ON THE INTERNET AND THIS HAS BEEN A PROBLEM FOR FORD SINCE 2012 ON THIS VEHICLE BUT NO RECALL HAS BEEN ISSUED .
NHTSA ODI #10864892
Mileage unknown · May 10, 2016
Electrical System
DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSE. INTERIOR LIGHT STAYS ON DUE TO DOOR AJAR SIGNAL. INABILITY TO LOCK DOORS WHILE IN VEHICLE. FAULTY LATCH. DOME LIGHT STAYS ON & CREATES A NIGHT DRIVING HAZARD. DOORS WILL NOT LOCK, A MAJOR SAFETY CONCERN.
NHTSA ODI #10864229
32,000 miles · May 8, 2016
Electrical SystemExterior Lighting
MY DOOR AJAR INDICATOR WILL NOT STOP ALERTING ME THAT MY DOOR IS OPEN REGARLESS OF THE DOORS STAET CLOSED OR NOT. SO NOW WHEN DRIVING MY INTERIOR OVER HEAD LIGHTS WILL NOT GO OFF EVEN AT NIGHT IMPAIRING MY VISION. FORD DEALER SHIP REFUSES TO FIX THIS PROBLEM I ONLY HAVE 35000 MILES ON THE VEHICLE AND THIS IS THE SECOND TIME I HA…
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MY DOOR AJAR INDICATOR WILL NOT STOP ALERTING ME THAT MY DOOR IS OPEN REGARLESS OF THE DOORS STAET CLOSED OR NOT. SO NOW WHEN DRIVING MY INTERIOR OVER HEAD LIGHTS WILL NOT GO OFF EVEN AT NIGHT IMPAIRING MY VISION. FORD DEALER SHIP REFUSES TO FIX THIS PROBLEM I ONLY HAVE 35000 MILES ON THE VEHICLE AND THIS IS THE SECOND TIME I HAVE TAKEN IT IN FOR THIS SAME FAILURE. THE FIRST TIME THEY FIXED IT AND IT LASTED ABOUT A YEAR NOW THEY REFUSE TO FIX IT. NOT ONLY DO I HAVE TO DISCONNECT MY BATTERY AT NIGHT OR THE LIGHTS WEAR IT DOWN BUT NOW THAT MY INTERIOR LIGHTS STAY ON AT NIGHT IT MAKES IT HARD TO SEE THE TRAFFIC AROUND ME.
NHTSA ODI #10863826
79,000 miles · May 6, 2016
Electrical SystemExterior LightingUnknown Or Other
THE DRIVER DOOR AJAR LIGHT COMES ON AND THE SHIFT TO PARK WARNING COMES ON THE BELLS DINGS AND ALL INSIDE LIGHTS STAY ON.WHETHER THE CAR IS ON OR NOT, THE LIGHTS STAY ON. I'VE HAD TO REPLACE MY BATTERY BECAUSE THE LIGHTS WON'T SHUT OFF. I CANNOT OPEN AND CLOSE THE DOOR TO GET THE WARNING TO GO OFF. ALSO THE DASH LIGHTS AN OVERHE…
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THE DRIVER DOOR AJAR LIGHT COMES ON AND THE SHIFT TO PARK WARNING COMES ON THE BELLS DINGS AND ALL INSIDE LIGHTS STAY ON.WHETHER THE CAR IS ON OR NOT, THE LIGHTS STAY ON. I'VE HAD TO REPLACE MY BATTERY BECAUSE THE LIGHTS WON'T SHUT OFF. I CANNOT OPEN AND CLOSE THE DOOR TO GET THE WARNING TO GO OFF. ALSO THE DASH LIGHTS AN OVERHEAD LIGHTS WILL COME ON WHEN NO ONE HAS EVEN BEEN IN THE CAR IT'S MAKING ME CRAZY!! I CALLED FORD CUSTOMER SERVICE AD THE TOLD ME TO TRY TO GET MY THIRD PARTY WARRANTY TO COVER THE REPAIRS.THIS IS ALL BULL CRAP, FORD NEEDS TO RECALL AND REPAIR EVERYONE'S PROBLEM.
NHTSA ODI #10863641
Mileage unknown · May 6, 2016
Electrical SystemEngineExterior Lighting
27500 MILEAGE STATIONARY AND IN MOTION INTERIOR LIGHT WILL NOT GO OUT, DRIVER DOOR LIGHT AJAR WHEN STATIONARY AND IN MOTION, INTERIOR LIGHTS COME ON WHEN VEHICLE IS IN NO MOTION AND KEYS ARE TAKEN OUT IGNITION , ENGINE LIGHT ON WHEN STATIONARY AND IN MOTION
NHTSA ODI #10863600
39,000 miles · May 5, 2016
Electrical SystemExterior Lighting
DRIVER DOOR AJAR LIGHT STAYS ON CONSTANTLY EVEN THOUGH THE DOOR IS SECURELY CLOSED, ALSO THE VEHICLE DOORS WILL NOT LOCK WHEN THE CAR IS IN MOTION, THE INTERIOR COURTESY LIGHTS STAY ON WHILE CAR IS BEING DRIVEN WHICH MAKES NIGHT VISION IMPOSSIBLE. ALARMS GO OFF CONSTANTLY WHILE DRIVING CALLING FOR THE DRIVER TO STOP AND SHIFT IN…
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DRIVER DOOR AJAR LIGHT STAYS ON CONSTANTLY EVEN THOUGH THE DOOR IS SECURELY CLOSED, ALSO THE VEHICLE DOORS WILL NOT LOCK WHEN THE CAR IS IN MOTION, THE INTERIOR COURTESY LIGHTS STAY ON WHILE CAR IS BEING DRIVEN WHICH MAKES NIGHT VISION IMPOSSIBLE. ALARMS GO OFF CONSTANTLY WHILE DRIVING CALLING FOR THE DRIVER TO STOP AND SHIFT INTO PARK
NHTSA ODI #10863374
25,500 miles · May 4, 2016
Electrical System
DOOR AJAR IS CONTINUALLY COMING ON. THE DOORS LOCKS, BUT UNLOCK IMMEDIATELY WHEN IN MOTION AND DOME LIGHT STAY ON FOR A PERIOD OF TIME THEN GOES OUT. WHEN CAR IS IN PARK CHIME AND DOOR AJAR ICON DOES NOT GO OFF UNTIL KEY IS OUT OF IGNITION. WHEN VEHICLE IS PARKED THE DOME LIGHTS ALSO STAY ON FOR A PERIOD OF TIME, UNTIL LATELY …
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DOOR AJAR IS CONTINUALLY COMING ON. THE DOORS LOCKS, BUT UNLOCK IMMEDIATELY WHEN IN MOTION AND DOME LIGHT STAY ON FOR A PERIOD OF TIME THEN GOES OUT. WHEN CAR IS IN PARK CHIME AND DOOR AJAR ICON DOES NOT GO OFF UNTIL KEY IS OUT OF IGNITION. WHEN VEHICLE IS PARKED THE DOME LIGHTS ALSO STAY ON FOR A PERIOD OF TIME, UNTIL LATELY WHEN INTERIOR LIGHTS STAY ON INDEFINITELY.
NHTSA ODI #10862943
42,000 miles · May 2, 2016
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR LIGHT WAS CONSTANTLY ILLUMINATED WHEN THE DOOR WAS CLOSED COMPLETELY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 42…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR LIGHT WAS CONSTANTLY ILLUMINATED WHEN THE DOOR WAS CLOSED COMPLETELY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
NHTSA ODI #10862530
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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