DRIVERS SIDE DOOR AJAR WARNING LIGHT CONSTANTLY DISPLAY. INTERIOR LIGHTS WILL NOT DIM BECAUSE CAR THINKS DOOR IS OPEN WHEN LATCH IS SECURE. AND DOOR IS PROPERLY CLOSED. VERY DANGEROUS TO DRIVE AT NIGHT BECAUSE THE INTERIOR LIGHTS DO NOT SHUT OFF. I FEAR IT COULD DRAIN THE BATTERY DEAD WHEN CAR LEFT IN PARK AND OFF. NUMEROUS SIMI…
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DRIVERS SIDE DOOR AJAR WARNING LIGHT CONSTANTLY DISPLAY. INTERIOR LIGHTS WILL NOT DIM BECAUSE CAR THINKS DOOR IS OPEN WHEN LATCH IS SECURE. AND DOOR IS PROPERLY CLOSED. VERY DANGEROUS TO DRIVE AT NIGHT BECAUSE THE INTERIOR LIGHTS DO NOT SHUT OFF. I FEAR IT COULD DRAIN THE BATTERY DEAD WHEN CAR LEFT IN PARK AND OFF. NUMEROUS SIMILAR COMPLAINTS. *TR
NHTSA ODI #10889128
58,000 miles · Jul 27, 2016
Electrical SystemStructure
WHEN THE DOOR IS SHUT THE DOOR AJAR LIGHT STAYS ON, WHICH THEN CAUSES THE INTERIOR LIGHT IN THE CAR TO STAY ON. I HAVE TO OPEN AND SHUT THE DOOR MULTIPLE TIMES TO TRY AND GET THEY DOOR AJAR LIGHT TO SHUT OFF SO THE DOORS CAN LOCK AND I CAN DRIVE. *TR
NHTSA ODI #10888886
60,000 miles · Jul 25, 2016
Electrical SystemStructure
IN 2015 WE TOOK OUR EDGE IN TO THE SHOP BECAUSE THE DOOR AJAR INDICATOR WOULD STILL BE ON WHEN THE DOOR WAS CLOSED. THIS WOULD NOT ALLOW THE DOORS TO LOCK GOING DOWN THE ROAD AND WOULD HAVE AN ANNOYING MESSAGE TELLING ME TO SHIFT TO PARK AS I CAME UP TO A RED LIGHT. THEY SAID THAT THEY COULD CLEAN IT AND THAT SHOULD FIX IT BUT…
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IN 2015 WE TOOK OUR EDGE IN TO THE SHOP BECAUSE THE DOOR AJAR INDICATOR WOULD STILL BE ON WHEN THE DOOR WAS CLOSED. THIS WOULD NOT ALLOW THE DOORS TO LOCK GOING DOWN THE ROAD AND WOULD HAVE AN ANNOYING MESSAGE TELLING ME TO SHIFT TO PARK AS I CAME UP TO A RED LIGHT. THEY SAID THAT THEY COULD CLEAN IT AND THAT SHOULD FIX IT BUT THAT WOULD ONLY BE TEMPORARY AND THAT THEY WOULD PROBABLY EVENTUALLY REPLACE THE SWITCH. AGAIN THIS MONTH, JULY 2016, IT HAS STARTED AGAIN. THE "SHIFT TO PARK" MESSAGES AND NOT BEING ABLE TO LOCK THE DOOR AND THE INTERIOR LIGHTS STAY ON ALL HAPPENING AGAIN. FROM WHAT I HAVE READ, EVEN AFTER THEY REPLACE THE SWITCH, THIS DOESN'T COMPLETELY FIX THE PROBLEM AND THAT IT WILL START TO OCCUR AGAIN AFTER A FEW MONTHS. THIS NEEDS TO BE A RECALL. THE DEALERS ARE MAKING A FEW 100 BUCKS FROM EVERY PERSON THAT SHOWS UP TO GET IT "REPAIRED". IT IS GOING OFF RIGHT NOW, AS I TYPE THIS, AS MY WIFE IS DRIVING AND I AM AT WORK AND SHE CALLED ME.
NHTSA ODI #10888288
37,845 miles · Jul 22, 2016
Electrical System
MY FORD EDGE HAS A DOOR AJAR PROBLEM WHICH IS VERY WELL KNOWN AND SHOULD BE RECALLED THIS IS A SAFETY HAZARD AS YOU WOULD NOT KNOW IF THE DOOR IS CLOSED OR REALLY OPEN DUE TO THE FAULTY SWITCH
NHTSA ODI #10887637
Mileage unknown · Jul 20, 2016
Electrical System
DOOR AJAR, LIGHT WILL NOT TURN OFF EVEN WITH DOOR CLOSED
NHTSA ODI #10886276
35,000 miles · Jul 20, 2016
Electrical SystemUnknown Or OtherVisibility/wiper
THE DOOR AJAR SWITCH IS NOT WORKING CORRECTLY, MY INTERIOR AND EXTERIOR LIGHTS STAY ON AFTER I LOCK THE DOORS, THE DOOR AJAR CHIME RINGS THE WHOLE TIME I'M DRIVING. THIS IMPEDES VISIBILITY, ATTENTION, AND COULD HAVE ADVERSE SAFETY CONSEQUENCES.
NHTSA ODI #10886155
35,250 miles · Jul 18, 2016
Electrical SystemExterior LightingStructure
DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. PREVENTS DRIVER FROM KNOWING OF A REAL DOOR AJAR SITUATION. INTERIOR LIGHT STAYS ON, CREATING A NIGHT DRIVING HAZARD AND WHEN SITTING IN CAR AT NIGHT. DOORS NO LONGER LOCK WHEN VEHICLE IS IN MOTION. MAJOR SAFETY ISSUE. FAULTY LATCH OR SENSOR. ALL ISSUES STEMMING FOR FAULTY DOOR…
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DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. PREVENTS DRIVER FROM KNOWING OF A REAL DOOR AJAR SITUATION. INTERIOR LIGHT STAYS ON, CREATING A NIGHT DRIVING HAZARD AND WHEN SITTING IN CAR AT NIGHT. DOORS NO LONGER LOCK WHEN VEHICLE IS IN MOTION. MAJOR SAFETY ISSUE. FAULTY LATCH OR SENSOR. ALL ISSUES STEMMING FOR FAULTY DOOR LATCH OR SENSOR. THIS HAS CONTINUED FOR SEVERAL WEEKS.
NHTSA ODI #10885423
25,000 miles · Jul 16, 2016
Electrical System
DOOR AJAR WARNING IS PRESENT WHEN DOOR IS CLOSED. NO MATTER HOW MANY TIMES WE CLOSE THE DOOR, THE LIGHT STAYS ON. WE ARE ABLE TO BOTH PARK AND DRIVE WITH THIS ALARM ON BUT THE CABIN LIGHTS STAY ON THE ENTIRE TIME. WE EXPERIENCED THE FIRST ISSUE IN JANUARY 2015 AND THE FORD FULLER DEALERSHIP IN CHULA VISTA, CA REPLACE IT BECAUSE …
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DOOR AJAR WARNING IS PRESENT WHEN DOOR IS CLOSED. NO MATTER HOW MANY TIMES WE CLOSE THE DOOR, THE LIGHT STAYS ON. WE ARE ABLE TO BOTH PARK AND DRIVE WITH THIS ALARM ON BUT THE CABIN LIGHTS STAY ON THE ENTIRE TIME. WE EXPERIENCED THE FIRST ISSUE IN JANUARY 2015 AND THE FORD FULLER DEALERSHIP IN CHULA VISTA, CA REPLACE IT BECAUSE THE CAR WAS UNDER WARRANTY. JULY 2016, THE SAME WARNING WAS APPEARING ON THE DASH BOARD WITH THE SAME ISSUE. WE TOOK IT BACK TO THE DEALERSHIP WHERE WE PURCHASED IT, AND HAD THE FIRST REPAIR DONE, AND THEY WOULD NOT COVER THEIR FAULTY WORK. THEY STATED THAT SINCE OUR 3 YEAR WARRANTY HAD EXPIRED THE ISSUE WOULD NO LONGER BE COVERED, REGARDLESS OF THE FACT THAT THEY "FIXED" THE ISSUE WHEN IT WAS UNDER WARRANTY AND THEY GUARANTEE THEIR REPAIRS FOR 2 YEARS. WE ENDED UP HAVING TO REPLACE OUR DOOR LATCH AGAIN AS WELL AS A NEW BATTERY FOR THIS ISSUE. WE HOPE A RECALL IS MADE SOON BECAUSE THIS IS GETTING OUT OF CONTROL AND PRICEY.
NHTSA ODI #10885304
Mileage unknown · Jul 8, 2016
Electrical System
MY DOOR AJAR LIGHT WILL NOT GO OFF WHEN I CLOSE THE DOOR. MY CAR DOORS WILL NOT LOCK EVEN MANUALLY WHICH IS A HUGE SAFETY ISSUE. MY BATTERY IS ALSO GOING TO DIE DUE TO THE DOME LIGHT NEVER SHUTTING OFF.
NHTSA ODI #10883672
29,000 miles · Jul 8, 2016
Electrical System
THE DRIVER DOOR AJAR IS STAYING ON EVEN WHEN THE DOOR IS SHUT AND VERIFIED TO BE SHUT ALL THE WAY. THE BELL CHIMES AND THE INTERIOR LIGHTS STAY ON MAKING DRIVING THE VEHICLE AWKWARD AND HAZARDOUS. THE INDICATOR STAYS ON WHEN THE VEHICLE IS IN MOTION AND STATIONARY. THIS IS LISTED AS A COMMON PROBLEM BUT YET FORD HAS DONE NOT…
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THE DRIVER DOOR AJAR IS STAYING ON EVEN WHEN THE DOOR IS SHUT AND VERIFIED TO BE SHUT ALL THE WAY. THE BELL CHIMES AND THE INTERIOR LIGHTS STAY ON MAKING DRIVING THE VEHICLE AWKWARD AND HAZARDOUS. THE INDICATOR STAYS ON WHEN THE VEHICLE IS IN MOTION AND STATIONARY. THIS IS LISTED AS A COMMON PROBLEM BUT YET FORD HAS DONE NOTHING ABOUT IT. COST TO REPAIR APPROXIMATELY $400.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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