THE DOOR AJAR LIGHT WAS CONTINUING TO TURN ON, EVEN WHILE DRIVING, CREATING AN UNSAFE DRIVING SITUATION AS ALL THE INTERIOR LIGHTS COME ON AND WILL NOT TURN OFF UNTIL YOU PULL OVER, PUT THE CAR IN PARK, OPEN THE DOOR, PUSH IN THE DOOR LATCH, AND THEN SHUT IT AGAIN AND AGAIN UNTIL THE DOOR AJAR COMES OFF. I HAD THIS FIXED AT WHIL…
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THE DOOR AJAR LIGHT WAS CONTINUING TO TURN ON, EVEN WHILE DRIVING, CREATING AN UNSAFE DRIVING SITUATION AS ALL THE INTERIOR LIGHTS COME ON AND WILL NOT TURN OFF UNTIL YOU PULL OVER, PUT THE CAR IN PARK, OPEN THE DOOR, PUSH IN THE DOOR LATCH, AND THEN SHUT IT AGAIN AND AGAIN UNTIL THE DOOR AJAR COMES OFF. I HAD THIS FIXED AT WHILE STILL UNDER WARRANTY. IT STARTED DOING THIS AGAIN LESS THAN 6 MONTHS LATER. I WAS THEN INFORMED THAT THE DRIVERS DOOR LATCH IS FAULTY AND THE SWITCH INSIDE IS CAUSING THE LIGHT TO STAY ON. IT IS RECOMMENDED TO REPLACE THE LF DOOR LATCH AT $445. IT WAS "CLEANED" ACCORDING TO THE SERVICE GENTLEMEN, BUT NOT REPLACED IN JANUARY WHEN IT WAS STILL UNDER WARRANTY. HE SAID IT WILL DO THE SAME THING IT CURRENTLY IS IN ABOUT 6 MONTHS IF THEY JUST CLEAN IT AGAIN AND NOT REPLACE IT. IT IS A HAZARD WHILE DRIVING AND A HUGE SAFETY CONCERN. I AM UNSURE WHY IT WOULD NOT HAVE BEEN REPLACED ORIGINALLY. I ASSUMED WHEN I TOOK IT IN IT HAD BEEN FIXED AND REPLACED, NOT JUST CLEANED.
NHTSA ODI #10904870
40,000 miles · Sep 8, 2016
Electrical System
THE DRIVER SIDE DOOR AJAR SENSOR FAILS TO DETECT THAT THE DOOR IS CLOSED AND LATCHED. THIS CAUSES THE AUTOMATIC DOOR LOCKS TO UNLOCK THE DOORS EVEN WHEN THE VEHICLE IS IN MOTION. THIS CAN BE A SAFETY ISSUE IN THE EVENT OF A COLLISION.
NHTSA ODI #10904855
53,300 miles · Sep 8, 2016
Electrical System
MY 2013 FORD EDGE KEEPS SAYING THE DRIVER SIDE DOOR IS AJAR, CHIMES KEEP GOING OFF, THE DOME LIGHT KEEPS GOING OFF & ON & I AM UNABLE TO LOCK MY DOORS. THIS IS A HUGE SAFETY CONCERN ESPECIALLY WITH MY 4 YEAR OLD IN THE CAR WITH ME. AND NOW THEY RECALL 1.5 MILLION VEHICLES BECAUSE THE DOORS CAN FLY OPEN!?!?! WHERE IS THE RECAL…
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MY 2013 FORD EDGE KEEPS SAYING THE DRIVER SIDE DOOR IS AJAR, CHIMES KEEP GOING OFF, THE DOME LIGHT KEEPS GOING OFF & ON & I AM UNABLE TO LOCK MY DOORS. THIS IS A HUGE SAFETY CONCERN ESPECIALLY WITH MY 4 YEAR OLD IN THE CAR WITH ME. AND NOW THEY RECALL 1.5 MILLION VEHICLES BECAUSE THE DOORS CAN FLY OPEN!?!?! WHERE IS THE RECALL ON MY VEHICLE???????? ARE YOU ALL WAITING ON FATALITIES?!?!?! COME ON FORD!!
NHTSA ODI #10904742
Mileage unknown · Sep 6, 2016
Electrical System
DRIVERS SIDE DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR IS COMPLETELY CLOSED.
NHTSA ODI #10904233
37,069 miles · Sep 6, 2016
Electrical SystemExterior Lighting
DRIVER DOOR AJAR WARNING. CANNOT LOCK DOORS, INTERIOR LIGHTS GO ON, WARNING CHIME SOUNDS. VERY DANGEROUS ESPECIALLY AT NIGHT WITH THE INTERIOR LIGHTS ON WITH DOORS UNLOCKED. DEALER SAID NO RECALL. HAD TO PAY $366.10 FOR A "POSSIBLE" FIX BY CLEANING CONTACT LATCH WITH TOOL AND RECYCLED PER TSB 15-0013.
NHTSA ODI #10903752
65,000 miles · Sep 4, 2016
Electrical SystemStructure
THE REAR DOOR IS CONTINUALLY STATING THAT IT IS AJAR AND ALL DOORS REFUSE TO LOCK AUTOMATICALLY WHEN PUT IN "DRIVE".
NHTSA ODI #10903544
55,000 miles · Sep 2, 2016
Electrical SystemEngineFuel/propulsion System
WAS DRIVING APPROX. 45 MPH COMING THRU A 5 CORNERS MAJOR INTERSECTION AT PEAK TRAFFIC TIME OF 5:15PM. DRIVING ON STATE FARM TO MARKET ROAD IN TOWN OF 100K RESIDENTS. HAD BEEN DRIVING APPROX. 3 MILES. TEMP IN 80'S, ROADS DRY. COMPLETE LOSS OF POWER, NEARLY REAR ENDED. CAR CREPT A LITTLE, MOVED TO MIDDLE TURN LANE, STRONG FORWAR…
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WAS DRIVING APPROX. 45 MPH COMING THRU A 5 CORNERS MAJOR INTERSECTION AT PEAK TRAFFIC TIME OF 5:15PM. DRIVING ON STATE FARM TO MARKET ROAD IN TOWN OF 100K RESIDENTS. HAD BEEN DRIVING APPROX. 3 MILES. TEMP IN 80'S, ROADS DRY. COMPLETE LOSS OF POWER, NEARLY REAR ENDED. CAR CREPT A LITTLE, MOVED TO MIDDLE TURN LANE, STRONG FORWARD LURCH/JERK, YELLOW WRENCH LIGHT ON. PUT CAR IN PARK, TURNED IT OFF. TRIED TO START, NOTHING. SAT ABOUT A MINUTE, TRIED, STARTED. LIMPED TO PARKING LOT. TURNED VEHICLE OFF, SAT FOR ABOUT 20 MINUTES. THEN TOOK ROUTE HOME GOING THRU SUBDIVISIONS WHERE STALL WOULD NOT JEAPORDIZE LIFE. COULD NOT DRIVE TO DEALER AS THAT WOULD INVOLVE HIGHWAY, AND RISK OF FATAL ACCIDENT. I WAS VERY FORTUNATE TODAY, HAVE NEVER BEEN THAT SCARED DRIVING A VEHICLE IN 40 YRS OF DRIVING.
NHTSA ODI #10903385
40,000 miles · Sep 2, 2016
Electrical System
DOOR AJAR LIGHT ON LEAVING DOME LIGHTS ON CAUSING BATTERY TO DIE AND EVERYTIME STOP AT RED LIGHT-CHIMES
NHTSA ODI #10903223
35,000 miles · Aug 31, 2016
Electrical System
A FAULTY SWITCH IN DRIVER DOOR CAUSING A CONSTANT FAULTY DRIVER DOOR AJAR ALARM IN CAR...DOME LIGHT STAYS ON AT NIGHT WHILE CAR IS IN REVERSE...DOORS WILL NOT LOCK WHILE DRIVING BECAUSE THE SENSOR IS SAYING THAT THE DOOR IS OPEN...AFTER PARKING/SHUTDOWN LIGHTS REMAIN ON ADDITIONAL MINUTES, AGAIN SENSING THAT THE DOOR IS OPEN CAU…
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A FAULTY SWITCH IN DRIVER DOOR CAUSING A CONSTANT FAULTY DRIVER DOOR AJAR ALARM IN CAR...DOME LIGHT STAYS ON AT NIGHT WHILE CAR IS IN REVERSE...DOORS WILL NOT LOCK WHILE DRIVING BECAUSE THE SENSOR IS SAYING THAT THE DOOR IS OPEN...AFTER PARKING/SHUTDOWN LIGHTS REMAIN ON ADDITIONAL MINUTES, AGAIN SENSING THAT THE DOOR IS OPEN CAUSING UN-NEEDED BATTERY DRAIN...NO RECALL...$400 REPAIR TO REPLACE A CHEAP FAULTY DOOR SWITCH...MANY PEOPLE COMPLAINING ON INTERNET ABOUT THIS VERY PROBLEM...
NHTSA ODI #10899872
32,000 miles · Aug 29, 2016
Electrical System
DRIVER'S DOOR SENSOR DOES NOT WORK PROPERLY MAKING IT SEEM THE DOOR IS OPEN WHEN IT IS NOT. DOORS CANNOT BE LOCKED MAKING FOR UNSAFE CONDITIONS FOR PASSENGERS. CARJACKING VERY POSSIBLE!
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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