NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
854 reportsClear category filter47,000 miles · Oct 7, 2016
Electrical System
IN APRIL 2014 AT 20,000 MILES A SHIFT TO PARK NOTICE WAS BEEPING WHEN ENGINE WAS SHUT OFF AND VEHICLE PUT IN PARK. HAD TO KEEP FOOT ON BREAK AND JIGGLE SHIFTER TO GET SHIFT TO PART NOTICE TO STOP TO ENSURE VEHICLE WAS IN PARK AND WOULD NOT ROLL AWAY AND TO PREVENT BATTERY FROM DRAINING. WAS REPAIRED BY DEALER UNDER WARRANTY IN…
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IN APRIL 2014 AT 20,000 MILES A SHIFT TO PARK NOTICE WAS BEEPING WHEN ENGINE WAS SHUT OFF AND VEHICLE PUT IN PARK. HAD TO KEEP FOOT ON BREAK AND JIGGLE SHIFTER TO GET SHIFT TO PART NOTICE TO STOP TO ENSURE VEHICLE WAS IN PARK AND WOULD NOT ROLL AWAY AND TO PREVENT BATTERY FROM DRAINING. WAS REPAIRED BY DEALER UNDER WARRANTY IN JUNE 2014. IN SEPTEMBER 2016 AT 47,000 MILES THE SHIFT TO PARK NOTICES ARE HAPPENING AGAIN. DEALER SAYS IT IS NOT COVERED UNDER WARRANTY AND WANTS TO CHARGE FOR DIAGNOSTIC AND REPAIR. OBVIOUSLY THE REPAIR PEFORMED UNDER WARRANTY DID NOT FIX THE ISSUE AND THIS CAR IS DEFECTIVE. I HAVE SAFETY CONCERNS THAT THE SHIFT TO PARK ISSUE COULD RESULT IN CAR ROLLING AWAY AFTER DRIVER BELIEVES THEY HAVE PARKED CAR.
NHTSA ODI #10914455
48,897 miles · Oct 6, 2016
Electrical System
FOR THE SECOND TIME IN LESS THAN TWO YEARS MY CAR IS INDICATING THAT THE DRIVER'S SIDE DOOR IS OPEN WHEN IT IS CLOSED. IT NOTIFIES ME CONSTANTLY USING LIGHTS AND DINGING WHICH IS VERY DISTRACTING WHILE DRIVING. EVERY TIME YOU TURN ON THE CAR OR STEP ON THE ACCELERATOR FROM A STOP OR SLOW SPEED IT STARTS DINGING. WHEN BACKING…
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FOR THE SECOND TIME IN LESS THAN TWO YEARS MY CAR IS INDICATING THAT THE DRIVER'S SIDE DOOR IS OPEN WHEN IT IS CLOSED. IT NOTIFIES ME CONSTANTLY USING LIGHTS AND DINGING WHICH IS VERY DISTRACTING WHILE DRIVING. EVERY TIME YOU TURN ON THE CAR OR STEP ON THE ACCELERATOR FROM A STOP OR SLOW SPEED IT STARTS DINGING. WHEN BACKING UP IT IS DINGING MAKING IT HARD TO DISTINGUISH WHETHER THERE IS AN OBJECT IN THE PATH. IT ALSO KEEPS THE DOME LIGHT FROM GOING OFF WHICH CAUSED THE BATTERY TO FAIL WHICH COST $162 TO REPLACE. ADDITIONALLY, THE FIRST TIME I PAID $120 TO HAVE IT FIXED AT THE DEALER. 'WHEN THE PROBLEM RECURRED I SEARCHED THE INTERNET AND FOUND THAT IT IS A VERY COMMON PROBLEM WHICH SHOULD BE RECALLED BY FORD. A SMALL INEXPENSIVE PLASTIC PIECE WHICH AN EXPERIENCED MECHANIC SHOULD BE ABLE TO REPLACE IN 15 MINUTES. "WHEN DID THIS HAPPEN" AND "HOW FAST WERE YOU GOING" DOES NOT FIT INTO A SINGLE DATE OR SPEED; THIS HAS BEEN ONGOING FOR A COUPLE OF YEARS AND OCCURS AT ALL SPEEDS.
NHTSA ODI #10914345
65,000 miles · Oct 6, 2016
Electrical SystemStructureUnknown Or Other
I HAVE BEEN DEALING WITH THIS DOOR LATCH SENSOR ISSUE FOR THE DURATION OF MY OWNERSHIP ON MY FORD EDGE. I DON'T SEE HOW IT IS POSSIBLE THAT OUR VEHICLES MEET NHTSA STANDARD FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 206, DOOR LOCKS AND DOOR RETENTION COMPONENTS. THE TESTING FOR THAT STANDARD WOULD HAVE BEEN DONE IN A LABO…
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I HAVE BEEN DEALING WITH THIS DOOR LATCH SENSOR ISSUE FOR THE DURATION OF MY OWNERSHIP ON MY FORD EDGE. I DON'T SEE HOW IT IS POSSIBLE THAT OUR VEHICLES MEET NHTSA STANDARD FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 206, DOOR LOCKS AND DOOR RETENTION COMPONENTS. THE TESTING FOR THAT STANDARD WOULD HAVE BEEN DONE IN A LABORATORY, AND IT IS APPARENT THAT CONTAMINANTS OUT IN THE FIELD ARE MAKING THEIR WAY INTO THE DOOR LOCK ASSEMBLY AND COMPROMISING THE SENSOR - IT IS NOT A STRETCH TO CONSIDER THE LATCH ITSELF MAY BE DETERIORATING AS WELL. THERE IS NO WAY TO KNOW IF THE DOOR IS FULLY SHUT. THE INTERIOR LIGHTS COMING ON WHILE DRIVING AT NIGHTTIME FROM THE UNPREDICTABLE SENSOR. I JUST REPLACED A BATTERY 10/3/16, FAILED FROM THE SENSOR DRAINING IT REPEATEDLY, BOUGHT THE LARGEST CAPACITY OEM REPLACEMENT I COULD GET FOR IT FROM FROM THE DEALER. WHILE PARKED, EVEN FOR HOURS AND DAYS ON END UNTOUCHED, THE CAR WILL PERIODICALLY SENSE THE DOOR IS OPENED AND CLOSED (THOUGH IT HASN'T BEEN), AND THE PARKING/CONVENIENCE LIGHTING WILL COME ON AND GO BACK OFF AGAIN.
NHTSA ODI #10914279
Mileage unknown · Oct 5, 2016
Electrical System
DOOR AJAR LIGHT STAYS ON, FAULTY SENSOR DOES NOT READ WHEN THE DOOR IS SHUT. LIGHTS STAY ON AND WARNING PROMPT APPEARS ON DASH WHILE DRIVING WITH ALARM. VEHICLE MILEAGE 51,000.
NHTSA ODI #10913943
67,000 miles · Oct 5, 2016
Electrical System
DOOR AJAR SENSOR. IT STAYS ON AT ALL TIMES. IT KILLS MY CAR BATTERY AND NOW IM ON MY 2ND NEW BATTERY. I CANT BACK UP OR DRIVE SAFE AT NIGHT BECAUSE THE INTERIOR LIGHT STAYS ON. I CANT LOCK MY DOORS WHILE DRIVING OR PARKED BECAUSE IT SAYS DOOR AJAR.
NHTSA ODI #10913919
65,000 miles · Oct 4, 2016
Electrical SystemExterior LightingUnknown Or Other
DOOR AJAR WARNING COMES ON, EVEN WHEN DOOR IS SHUT. THIS PREVENTS THE DOORS FROM LOCKING AND THEY CAN ONLY BE LOCKED MANUALLY, THE DOME LIGHTS WILL NEVER GO OFF AND EVENTUALLY THE BATTERY DIES, AND THE AC WILL ONLY BLOW COLD ON 1 SETTING. IT WILL NOT BLOW HEAT. THE KEYPAD WILL NOT LET THE VEHICLE LOCK WHEN THE WARNING IS ON. …
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DOOR AJAR WARNING COMES ON, EVEN WHEN DOOR IS SHUT. THIS PREVENTS THE DOORS FROM LOCKING AND THEY CAN ONLY BE LOCKED MANUALLY, THE DOME LIGHTS WILL NEVER GO OFF AND EVENTUALLY THE BATTERY DIES, AND THE AC WILL ONLY BLOW COLD ON 1 SETTING. IT WILL NOT BLOW HEAT. THE KEYPAD WILL NOT LET THE VEHICLE LOCK WHEN THE WARNING IS ON. THIS HAPPENS WHEN THE CAR IS MOVING OR STATIONARY, AND INTERMITTENTLY. SOMETIMES IT DOESN'T HAPPEN, SOMETIMES I HAVE TO SHUT THE DOOR 20 TIMES TO GET IT TO LOCK PROPERLY WITH THE LIGHTS OFF.
NHTSA ODI #10913873
45,000 miles · Oct 4, 2016
Electrical System
DRIVER SIDE DOOR AJAR ALARM CONTINUES TO GO OFF, MY DOORS WILL NOT LOCK, DOME LIGHT STAYS ON WHICH IS DISTRACTING AND UNSAFE, WHEN SLOWING DOWN TO STOP, ALARM GOES OFF TO "PUT CAR IN PARK", WHICH IS DISTRACTING. EXTERIOR LIGHTS AND INSIDE INSTRUMENT PANEL STAYS LIT UP AFTER CAR TURNED OFF, HAS DRAINED MY BATTERY. THIS HAS BEEN G…
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DRIVER SIDE DOOR AJAR ALARM CONTINUES TO GO OFF, MY DOORS WILL NOT LOCK, DOME LIGHT STAYS ON WHICH IS DISTRACTING AND UNSAFE, WHEN SLOWING DOWN TO STOP, ALARM GOES OFF TO "PUT CAR IN PARK", WHICH IS DISTRACTING. EXTERIOR LIGHTS AND INSIDE INSTRUMENT PANEL STAYS LIT UP AFTER CAR TURNED OFF, HAS DRAINED MY BATTERY. THIS HAS BEEN GOING ON FOR 1.5 YEARS.
NHTSA ODI #10913838
55,000 miles · Oct 4, 2016
Electrical System
DRIVER DOOR AJAR ALARM INDICATOR IS ON ALL THE TIME EVEN WHEN THE DOOR IS CLOSED. THE AUTO LOCKING SYSTEM DOES NOT WORK, INTERIOR LIGHT STAYS ON. IN MOTION OR STATIONARY, UNDER ALL CONDITIONS.
NHTSA ODI #10913819
32,000 miles · Oct 4, 2016
Electrical SystemElectronic Stability Control (esc)
THE "DRIVER DOOR AJAR" LIGHT DOES NOT TURN OFF WHEN YOU CLOSE THE DOOR. IT WILL REMAIN ON THE ENTIRE TIME THE VEHICLE IS BEING DRIVEN. THE LIGHTS WILL STAY ON WHEN YOU ARE NOT IN THE VEHICLE AND WHEN DRIVING AT NIGHT. UNABLE TO LOCK THE DOORS FROM THE KEYPAD BECAUSE THE VEHICLE THINKS THE DOOR IS STILL OPEN. THE HORN BEEPS TWICE…
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THE "DRIVER DOOR AJAR" LIGHT DOES NOT TURN OFF WHEN YOU CLOSE THE DOOR. IT WILL REMAIN ON THE ENTIRE TIME THE VEHICLE IS BEING DRIVEN. THE LIGHTS WILL STAY ON WHEN YOU ARE NOT IN THE VEHICLE AND WHEN DRIVING AT NIGHT. UNABLE TO LOCK THE DOORS FROM THE KEYPAD BECAUSE THE VEHICLE THINKS THE DOOR IS STILL OPEN. THE HORN BEEPS TWICE WHEN YOU TRY TO LOCK THE VEHICLE WITH THE KEY FOB INDICATING THAT THE DOOR IS OPEN. THE RADIO WILL ALSO REMAIN ON AFTER YOU EXIT THE VEHICLE AND LOCK THE DOORS.
NHTSA ODI #10913787
50,000 miles · Oct 4, 2016
Electrical SystemExterior Lighting
DOOR AJAR LIGHT ON DASH CONTINUES TO STAY LIT AFTER DOOR IS CLOSED. THIS CREATES AN ISSUE AS THE DOOR LOCKS WILL NOT ENGAGE WHEN THE VEHICLE IS RUNNING.
NHTSA ODI #10913753
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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