MY CAR, FORD EDGE 2013 HAS A PROBLEM WITH THE DRIVER DOOR SENSOR WHICH SHOWS THAT THE DOOR IS NOT CLOSED CAUSING THE ALARM BELL TO STAY ON, THE INTERIOR LIGHTS WON'T TURN OFF, HAD TO HAVE A JUMP START. TOOK TO FORD DEALER AND WAS CHARGED FOR REPAIR. QUITE EXPENSIVE FOR ME TO PAY FOR WHAT FORD SHOULD BE PAYING FOR. I UNDERSTAND T…
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MY CAR, FORD EDGE 2013 HAS A PROBLEM WITH THE DRIVER DOOR SENSOR WHICH SHOWS THAT THE DOOR IS NOT CLOSED CAUSING THE ALARM BELL TO STAY ON, THE INTERIOR LIGHTS WON'T TURN OFF, HAD TO HAVE A JUMP START. TOOK TO FORD DEALER AND WAS CHARGED FOR REPAIR. QUITE EXPENSIVE FOR ME TO PAY FOR WHAT FORD SHOULD BE PAYING FOR. I UNDERSTAND THAT ARE QUITE A LARGE NUMBER OF OWNERS WITH THE SAME PROBLEM. ALSO SMELL EXHAUST FUMES WHEN SHUTTING SHUTTING OFF THE ENGINE AS I GET OUT OF THE CAR. COMING FROM ENGINE COMPARTMENT. UNDERSTAND THIS IS ALSO A PROBLEM FOR OTHER OWNERS. THESE FACTORS TOGETHER SHOULD BE REASON FOR THE NHTSA TO GET INVOLVED AND FORCE A RECALL TO REVIEW OUR GROUPS PROBLEMS. I PAID $229.00 TO CLEAN CONTACTS. NEW PARTS MUCH MORE EXPENSIVE. HELP US WITH THIS.
NHTSA ODI #10918149
Mileage unknown · Oct 21, 2016
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE "DOOR AJAR" INDICATOR ILLUMINATED WHEN THE DOORS WERE CLOSED. WHEN THE CONTACT MANAGED TO GET THE "DOOR AJAR" INDICATOR TO GO OFF, IT CAME BACK ON WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
NHTSA ODI #10917896
Mileage unknown · Oct 21, 2016
Electrical System
I HAVE OWNED THIS VEHICLE FOR LESS THAN A YEAR AND 2 MONTHS AFTER PURCHASING IT THE DOOR AJAR LIGHT CAME ON. IT COMES ON EVERYTIME I START THE CAR. A MESSAGE APPEARS SAYING TO PUT THE CAR IN PARK AND SHUT THE DOOR, I HAVE DONE THIS NUMEROUS TIMES TO NO AVAIL. I HAVE TIRED DRIVING FORWARD AND OPENING THE DOOR THEN SHUTTING IT WHI…
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I HAVE OWNED THIS VEHICLE FOR LESS THAN A YEAR AND 2 MONTHS AFTER PURCHASING IT THE DOOR AJAR LIGHT CAME ON. IT COMES ON EVERYTIME I START THE CAR. A MESSAGE APPEARS SAYING TO PUT THE CAR IN PARK AND SHUT THE DOOR, I HAVE DONE THIS NUMEROUS TIMES TO NO AVAIL. I HAVE TIRED DRIVING FORWARD AND OPENING THE DOOR THEN SHUTTING IT WHILE STILL DRIVING FORWARD SLOWLY (SOMETIMES THIS WILL WORK TEMPORARILY) AND I HAVE ALSO TIRED DOING THE SAME IN REVERSE. I HAVE CALLED FORD AND BEEN TOLD TO TAKE IT TO A FORD DEALERSHIP FOR A DIAGNOSTIC TEST. THE TEST IS GOING TO COST $120 PLUS TAX THEN THE PARTS AND LABOR SO I'M LOOKING AT A COST OF $500 OR MORE! FORD KNOWS THIS VEHICLE HAS THIS ISSUE, SO WHY DON'T THEY DO A RECALL. I LIVE IN A RURAL AREA WHERE WE HAVE BEAR AND MOUNTAIN LIONS AND I STAND OUTSIDE FOR 10 MINUTES OR MORE WAITING FOR THE INTERIOR LIGHTS TO GO OFF, WHEN THEY STILL DON'T, I AROUND THE CAR AND OPEN AND CLOSE ALL THE DOORS AGAIN AND WAIT SOME MORE. (AS A WOMEN I TRULY AM NERVOUS WHILE I'M OUT THERE) NOT TO MENTION HAVING TO DRIVE AT NIGHT HOPING I WON'T GET A TICKET BECAUSE THE INTERIOR LIGHTS STAY ON. NO WONDER WHY CONSUMERS GET MAD AND DON'T WANT TO BUY AMERICAN MADE PRODUCTS ANYMORE. COME ON FORD MAKE THE RECALL HAPPEN ALREADY!!!!! *TR
NHTSA ODI #10917883
40,000 miles · Oct 18, 2016
Electrical SystemExterior Lighting
SUDDENLY THE VEHICLE NO LONGER REGISTERED ONE OF THE DOORS AS BEING CLOSED. IT ALWAYS HAD THE DOOR AJAR WARNING ON THE SCREEN AND THE DOME LIGHTS STAYED ON AND DOORS WOULDN'T LOCK WHILE DRIVING AS IF A DOOR WAS OPEN. THIS MADE IT DIFFICULT TO DRIVE AT NIGHT BECAUSE ALL THE LIGHTS WOULD BE ON IN THE CAR. ALSO, MY 4 YEAR OLD WAS A…
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SUDDENLY THE VEHICLE NO LONGER REGISTERED ONE OF THE DOORS AS BEING CLOSED. IT ALWAYS HAD THE DOOR AJAR WARNING ON THE SCREEN AND THE DOME LIGHTS STAYED ON AND DOORS WOULDN'T LOCK WHILE DRIVING AS IF A DOOR WAS OPEN. THIS MADE IT DIFFICULT TO DRIVE AT NIGHT BECAUSE ALL THE LIGHTS WOULD BE ON IN THE CAR. ALSO, MY 4 YEAR OLD WAS ABLE TO REACH AND OPEN THE DOOR WHILE THE CAR WAS IN MOTION SO I HAD TO TAKE THE CAR INTO THE DEALERSHIP TO HAVE IT FIXED IMMEDIATELY BEFORE ONE OF MY CHILDREN WAS HURT. THE CAR ONLY HAS APPROXIMATELY 40,000 MILES ON IT AND IS WELL CARED FOR BUT OUT OF WARRANTY SO THE REPAIR COST US 474$ AND I WAS OUT OF A VEHICLE FOR TWO DAYS. *TR
NHTSA ODI #10916859
38,000 miles · Oct 18, 2016
Electrical System
DOOR AJAR WARNING DESPITE DOOR BEING CLOSED. DOORS REMAIN UNLOCKED AND INTERIOR LIGHTS REMAIN ON.
NHTSA ODI #10916842
42,000 miles · Oct 17, 2016
Electrical SystemStructure
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR SENSOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER A WARRANTY, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE INDICATOR ILLUMINATED AFTER THE WARRANTY EXPIRED A YEAR LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILE…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR SENSOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER A WARRANTY, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE INDICATOR ILLUMINATED AFTER THE WARRANTY EXPIRED A YEAR LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
NHTSA ODI #10916662
72,000 miles · Oct 17, 2016
Electrical System
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. …
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. UPDATED 12/20/16*LJ UPDATED 12/22/16.*JB
NHTSA ODI #10916444
Mileage unknown · Oct 14, 2016
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
LOW OIL ENGINE PRESSURE AT ALL TIMES INDICATED, OLMOST SINCE PURCHASE 2 YAERS AGO.WHEN VEHICLE IS IN MOTION ON A CITY OR HIGHWAY .
NHTSA ODI #10916103
37,600 miles · Oct 13, 2016
Electrical System
DOOR AJAR INDICATOR STAYS ON EVEN THOUGH DOOR IS CORRECTLY CLOSED. MY 2013 EDGE HAS LESS THAN 38000 MILES. BUT FORD WILL NOT FIX WITHOUT OWNER PAYING FOR IT. THIS IS NOT THE FIRST 2013 EDGE WITH THIS PROBLEM AND FORD SHOULD FIX WITHOUT OWNER'S COST
NHTSA ODI #10915778
50,799 miles · Oct 12, 2016
Electrical System
PASSENGER FRONT DOOR AJAR WARNING LIGHT STAYING ON CAUSING INTERIOR LIGHTS TO STAY ON.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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