NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
854 reportsClear category filter34,550 miles · Jan 2, 2017
Electrical System
DRIVER'S SIDE "DOOR AJAR" WARNING LIGHT ALONG WITH ASSOCIATED ALARMS ("SHIFT INTO PARK") GOES OFF WHEN CLOSING THE DOOR. THIS WARNING ALSO KEEPS THE INTERIOR LIGHTS ON, THUS POTENTIALLY DRAINING THE BATTERY. BACKING UP IN THE DARK IS IMPOSSIBLE BECAUSE THE INTERIOR LIGHTS ARE SO BRIGHT, NOTHING CAN BE SEEN OUTSIDE. MY TEM…
Read full complaint
DRIVER'S SIDE "DOOR AJAR" WARNING LIGHT ALONG WITH ASSOCIATED ALARMS ("SHIFT INTO PARK") GOES OFF WHEN CLOSING THE DOOR. THIS WARNING ALSO KEEPS THE INTERIOR LIGHTS ON, THUS POTENTIALLY DRAINING THE BATTERY. BACKING UP IN THE DARK IS IMPOSSIBLE BECAUSE THE INTERIOR LIGHTS ARE SO BRIGHT, NOTHING CAN BE SEEN OUTSIDE. MY TEMPORARY SOLUTION HAS BEEN TO DISCONNECT THE BATTERY WHEN I'M PARKED FOR A PROLONGED PERIOD OF TIME. MY CONCERNS ARE; WILL THIS BE HAPPENING TO ALL 6 DOOR SENSORS, HOW LONG WILL THESE FAULTY SENSORS LAST, WILL THEY FIND A REDESIGN FOR THIS SENSOR THAT LASTS LONGER THAN 34K MILES AND WHAT IF THE DOOR REALLY ISN'T CLOSED? FORD MOTOR COMPANY HAS ALREADY RECALLED THIS SENSOR/MODULE ON OTHER MODELS (FOCUS, ETC) OF THIS YEAR. BECAUSE THERE AREN'T AS MANY EDGES ON THE ROAD ISN'T A GOOD REASON TO NOT WANT TO MAKE THE CORRECTION FOR ALL MODELS INVOLVED.
NHTSA ODI #10939038
65,000 miles · Dec 31, 2016
Electrical SystemExterior Lighting
DOOR SENSOR REFLECTS DOOR OPEN 3RD OR 4TH TIME THIS HAS HAPPENED. DOORS WILL NOT LOCK AND DOME LIGHT REMAINS ON.
NHTSA ODI #10938940
40,000 miles · Dec 30, 2016
Electrical SystemStructure
DOOR AJAR WARNING LIGHT WILL NOT GO OFF WHEN DRIVERS DOOR IS COMPLETELY SHUT. THIS CAUSES DOME LIGHTS TO STAY ON UNTIL CAR IS MOVING CAUSING A VISIBILITY PROBLEM. DOORS WILL NOT LOCK EVEN WHEN LOCKED MANUALLY DOORS WILL UNLOCK BY ITSELF WHILE CAR IS IN MOTION CAUSING A CHILD IN BACK SEAT TO OPEN A DOOR WHILE THE CAR IS MOVING AN…
Read full complaint
DOOR AJAR WARNING LIGHT WILL NOT GO OFF WHEN DRIVERS DOOR IS COMPLETELY SHUT. THIS CAUSES DOME LIGHTS TO STAY ON UNTIL CAR IS MOVING CAUSING A VISIBILITY PROBLEM. DOORS WILL NOT LOCK EVEN WHEN LOCKED MANUALLY DOORS WILL UNLOCK BY ITSELF WHILE CAR IS IN MOTION CAUSING A CHILD IN BACK SEAT TO OPEN A DOOR WHILE THE CAR IS MOVING AND POSSIBLY FALLING FROM CAR.
NHTSA ODI #10938859
39,900 miles · Dec 30, 2016
Electrical SystemStructure
BOTH FRONT LEFT AND REAR LEFT DOOR SENSORS SHOW THAT THE DOORS ARE OPEN ALTHOUGH ITS FULLY CLOSED. THEREFORE THE CABIN LIGHTS STAY ON AND THE DOORS CANNOT BE LOCKED. MY 2.5 YEAR OLD DAUGHTER OPENED THE DOOR WHILE I WAS DRIVING ALTHOUGH THE DOORS WERE SUPPOSED TO LOCKED. *TR
NHTSA ODI #10938857
110,000 miles · Dec 30, 2016
Electrical SystemPower Train
MY TRUCK DISPLAYS "SHIFT TO PARK" WHEN IN PARK AND THE INDICATOR IS NOT ILLUMINATED WHETHER THE ENGINE IS OFF OR ON. I HAD TO REPLACE A BATTERY DUE TO THIS PROBLEM. EVEN THOUGH THE CAR IS OFF THE ELECTRONICS STAY ON DRAWING POWER BECAUSE IT'S NOT SENSING THE VEHICLE IS IN PARK. THIS PROBLEM IS WIDELY KNOWN AND FORD HAS A TSB FOR…
Read full complaint
MY TRUCK DISPLAYS "SHIFT TO PARK" WHEN IN PARK AND THE INDICATOR IS NOT ILLUMINATED WHETHER THE ENGINE IS OFF OR ON. I HAD TO REPLACE A BATTERY DUE TO THIS PROBLEM. EVEN THOUGH THE CAR IS OFF THE ELECTRONICS STAY ON DRAWING POWER BECAUSE IT'S NOT SENSING THE VEHICLE IS IN PARK. THIS PROBLEM IS WIDELY KNOWN AND FORD HAS A TSB FOR THE SHIFTER BUT NO RECALL. I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE AND WILL NOT PURCHASE ANOTHER FORD AGAIN.
NHTSA ODI #10938715
50,000 miles · Dec 27, 2016
Electrical System
I HAVE AN ISSUE WITH A SENSOR ON THE VEHICLE. I HAVE A "DOOR AJAR" LIGHT ON WHEN THE DOOR IS CLOSED. IT IS ON THE DRIVER DOOR AND NO OTHERS. I KNOW THIS IS A COMMON ISSUE WITH FORD SUVS AND JUST WANT MY VEHICLE DOWN FOR DOCUMENTATION. IF ANY FURTHER INFORMATION IS NEEDED BY ME PLEASE EMAIL OR CALL ME.
NHTSA ODI #10937752
Mileage unknown · Dec 26, 2016
Electrical System
REAR DRIVERS SIDE DOOR AJAR LIGHT COMING ON WHEN DOOR CLOSED COMES ON WHILE DRIVING, CAUSING ALARM AND ALL INTERIOR LIGHTS TO COME ON. STAYS ON EVEN WHEN DOOR IS CLOSED AND LATCHED. DEALER SAYS DOOR LATCH MUST BE REPLACED, EVEN THOUGH DOOR IS PROPERLY LATCHING. *TR
NHTSA ODI #10937504
42,000 miles · Dec 26, 2016
Electrical SystemStructure
DRIVER DOOR LATCH; DOOR WON'T LOCK OR STAY LOCKED INTERMITTENTLY; DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS CLOSED. WHEN THE INTERMITTENT PROBLEM OCCURS, THE DOORS UNLOCK, THE DOME LIGHT COMES ON, WHICH MAKES IT DIFFICULT TO SEE WHILE DRIVING AT NIGHT OR EARLY MORNING. THE BATTERY IS DRAINING-THE DOOR AJAR LIGHT CAUSES THE INTER…
Read full complaint
DRIVER DOOR LATCH; DOOR WON'T LOCK OR STAY LOCKED INTERMITTENTLY; DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS CLOSED. WHEN THE INTERMITTENT PROBLEM OCCURS, THE DOORS UNLOCK, THE DOME LIGHT COMES ON, WHICH MAKES IT DIFFICULT TO SEE WHILE DRIVING AT NIGHT OR EARLY MORNING. THE BATTERY IS DRAINING-THE DOOR AJAR LIGHT CAUSES THE INTERIOR LIGHTS TO COME ON WHEN THE VEHICLE IS PARKED. IT WILL NOT LOCK FROM OUTSIDE THE VEHICLE INTERMITTENTLY. THIS STARTED EARLIER THIS MONTH AN IS BECOMING MORE FREQUENT. THIS NEEDS TO BE ADDRESSED NOW! FROM MY RESEARCH, THIS IS A LONG STANDING ISSUE WITH FORD PRODUCTS. *TR
NHTSA ODI #10937440
80,000 miles · Dec 21, 2016
Electrical System
THE DRIVER'S SIDE DOOR AJAR WARNING APPEARS EVEN WHEN THE DRIVER'S DOOR IS COMPLETELY CLOSED. RESULTING IN MULTIPLE ERRORS WITHIN THE SYNC SYSTEM AND THE INABILITY TO TURN OFF THE CABIN LIGHTS. THIS PROBLEM CAN OCCUR WHILE STATIONARY OR IN MOTION.
NHTSA ODI #10936666
38,000 miles · Dec 20, 2016
Electrical SystemExterior Lighting
WHEN THE DOOR IS SHUT, VEHICLE CONTINUES TO STATE THE DOOR IS AJAR. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON. WHEN THE LIGHTS ARE ON, IT IS NOT POSSIBLE TO SEE OUT OF YOUR REAR VIEW MIRROR. BECAUSE OF THIS, WHEN YOU BACK UP, YOU CANNOT SEE ANYTHING BEHIND YOU.
NHTSA ODI #10936601
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Illustration