NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
854 reportsClear category filter76,000 miles · Mar 15, 2017
Electrical System
A FEW THOUSAND MILES AGO I REPLACED THE DOOR LATCH ON THE DRIVERS DOOR DUE TO FAILURE, AND NOW THE LEFT REAR SENSOR HAS FAILED. THIS RESULTS IN CABIN LIGHTING SUDDENLY COMING ON, REFUSING TO GO OFF, AND LEAVING MY VEHICLE ILLUMINATED WHEN PARKED. WHEN FIRST OCCURRED, I PULLED OVER ON A BUSY HIGHWAY TO ASSURE MY DAUGHTER (IN TH…
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A FEW THOUSAND MILES AGO I REPLACED THE DOOR LATCH ON THE DRIVERS DOOR DUE TO FAILURE, AND NOW THE LEFT REAR SENSOR HAS FAILED. THIS RESULTS IN CABIN LIGHTING SUDDENLY COMING ON, REFUSING TO GO OFF, AND LEAVING MY VEHICLE ILLUMINATED WHEN PARKED. WHEN FIRST OCCURRED, I PULLED OVER ON A BUSY HIGHWAY TO ASSURE MY DAUGHTER (IN THE REAR SEAT) WAS SAFE AND THE DOOR WOULDN'T FLY OPEN. RECOGNIZING IT NOW AS A SENSOR, AND THE SECOND ON THIS VEHICLE, I'M SHOCKED TO SEE THAT FORD STILL THINKS THIS IS OK AND SHOULD NOT BE ADDRESSED.
NHTSA ODI #10966116
66,000 miles · Mar 14, 2017
Electrical SystemEngineExterior Lighting
CONTROL PANEL STATES DOORS AJAR AND LIGHTS WON'T TURN OFF OR DOORS WON'T LOCK. DOME LIGHT STAYS ON AND CREATES DANGEROUS CONDITIONS AT NIGHT WHEN TRYING TO BACK OUT OR WHILE DRIVING. LIGHTS WILL ALSO COME BACK ON WHEN STOPPED AT STOP LIGHT AND WON'T GO BACK OFF UNTIL A CERTAIN RATE OF SPEED HAS BEEN MET DUE TO THE SYSTEM THIN…
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CONTROL PANEL STATES DOORS AJAR AND LIGHTS WON'T TURN OFF OR DOORS WON'T LOCK. DOME LIGHT STAYS ON AND CREATES DANGEROUS CONDITIONS AT NIGHT WHEN TRYING TO BACK OUT OR WHILE DRIVING. LIGHTS WILL ALSO COME BACK ON WHEN STOPPED AT STOP LIGHT AND WON'T GO BACK OFF UNTIL A CERTAIN RATE OF SPEED HAS BEEN MET DUE TO THE SYSTEM THINKING THE DOOR IS AJAR WHEN IT'S NOT. DOORS WILL ALSO NOT LOCK WHEN CAR IS OFF AND DOME LIGHT STAYS ON DRAINING BATTERY TILL THE BATTERY IS DEAD SITTING IN PARKED POSITION. IT IS ALSO CLIMATE SENSITIVE AND IS WORSE ON COLD OR HUMID DAYS. BOTH THE DRIVER AND THE DRIVERS PASSENGER DOOR IS AFFECTED AND CREATES EXTREMELY DANGERS DRIVING CONDITIONS. THIS HAS BEEN GOING ON FOR AT LEAST 6 MONTHS AND CONTINUES TO GET WORSE.
NHTSA ODI #10965985
58,850 miles · Mar 14, 2017
Electrical System
DRIVER DOOR AJAR SENSOR IS CONTINUALLY ON AND REQUIRES STOPPING PUTTING IN PARK AND OPENING AND CLOSING DOOR MULTIPLE TIMES THIS IS AN ONGOING PROBLEM AND IS BEING ADDRESSED FOR OTHER FORD MODELS BUT NO THE EDGE PLEASE CONSIDER INCLUDING IT IN THE CURRENT RECALL 16S30. THIS OCCURS WHILE BOTH STATIONARY AND MOVING.
NHTSA ODI #10965913
Mileage unknown · Mar 14, 2017
Electrical SystemUnknown Or Other
DOOR AJAR LATCH/SENSOR CONTINUES TO STICK WHICH KEEPS THE DOOR AJAR LIGHT ON AND KEEPS THE INTERIOR LIGHTS AND PARK LIGHTS ON AFTER TURNING OFF CAR, CLOSING DOOR, AND LOCKING CAR. INTERIOR LIGHTS AND PARK LIGHTS ARE HARD TO NOTICE DURING DAYLIGHT HOURS AND THIS RESULTS IN DRAINING BATTERY WHICH LEAVES THE OWNER STRANDED. THIS HA…
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DOOR AJAR LATCH/SENSOR CONTINUES TO STICK WHICH KEEPS THE DOOR AJAR LIGHT ON AND KEEPS THE INTERIOR LIGHTS AND PARK LIGHTS ON AFTER TURNING OFF CAR, CLOSING DOOR, AND LOCKING CAR. INTERIOR LIGHTS AND PARK LIGHTS ARE HARD TO NOTICE DURING DAYLIGHT HOURS AND THIS RESULTS IN DRAINING BATTERY WHICH LEAVES THE OWNER STRANDED. THIS HAPPENS REPEATEDLY!
NHTSA ODI #10965889
42,716 miles · Mar 13, 2017
Electrical System
RECEIVED A DOOR AJAR MESSAGE FOR DRIVER SIDE DOOR ON INSTRUMENT PANEL AND INTERIOR LIGHT WOULD STAY ON EVEN THOUGH DOOR WAS CLOSED. DOORS WOULD NOT LOCK WHILE DRIVING AND WOULD HEAR A CONSTANT DINGING SOUND AND WOULD RECEIVE A MESSAGE ON CONSOLE SAYING SHIFT TO PARK. THE DOOR LATCH HAD TO BE REPLACED ON 3/13/17 AND COST $590. …
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RECEIVED A DOOR AJAR MESSAGE FOR DRIVER SIDE DOOR ON INSTRUMENT PANEL AND INTERIOR LIGHT WOULD STAY ON EVEN THOUGH DOOR WAS CLOSED. DOORS WOULD NOT LOCK WHILE DRIVING AND WOULD HEAR A CONSTANT DINGING SOUND AND WOULD RECEIVE A MESSAGE ON CONSOLE SAYING SHIFT TO PARK. THE DOOR LATCH HAD TO BE REPLACED ON 3/13/17 AND COST $590. THE MILEAGE ON THIS VEHICLE IS 42,716 WHEN THE LATCH FAILED AND WAS REPAIRED.
NHTSA ODI #10965756
37,000 miles · Mar 11, 2017
Electrical System
THE DOOR AJAR WARNING LIGHT KEEP COMING ON FOR MY DRIVERS SIDE DOOR EVEN THOUGH ALL DOORS ARE CLOSED AND FULLY LATCHED. THE LIGHTS STAY ON AFTER THE THE CAR HAS BEEN PARKED AND ALL DOORS CLOSED, CAUSING THE BATTERY TO DRAIN QUICKLY. THE WARNING WILL ALSO COME ON WHILE I AM DRIVING AND EACH TIME I COME TO A STOP. PROBLEM IS INTER…
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THE DOOR AJAR WARNING LIGHT KEEP COMING ON FOR MY DRIVERS SIDE DOOR EVEN THOUGH ALL DOORS ARE CLOSED AND FULLY LATCHED. THE LIGHTS STAY ON AFTER THE THE CAR HAS BEEN PARKED AND ALL DOORS CLOSED, CAUSING THE BATTERY TO DRAIN QUICKLY. THE WARNING WILL ALSO COME ON WHILE I AM DRIVING AND EACH TIME I COME TO A STOP. PROBLEM IS INTERMITTENT. IT WILL DO IT MOST OF THE TIME AND THEN OCCASIONALLY, THE DOOR AJAR WILL WORK PROPERLY.
NHTSA ODI #10960114
50,000 miles · Mar 8, 2017
Electrical System
SENSOR FOR DRIVER DOOR KEEPS COMING ON WHEN DOOR IS CLEARLY SHUT. THIS CAUSES BATTERY TO DRAIN, INTERIOR LIGHTS TO REMAIN ON, DOORS TO NOT LOCK, AND CONSTANT BEEPING. RESEARCHED IT AND TENS OF THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM AND ARE PAYING $300+ TO FIX IT AND HAVING IT HAPPEN A YEAR LATER AGAIN.
NHTSA ODI #10959612
50,250 miles · Mar 8, 2017
Electrical System
DOOR AJAR LIGHT REMAINS ON WHEN DOOR IS SHUT AND INTERIOR LIGHTS STAY ON. IN ADDITION, EACH TIME YOU STOP AND RESUME DRIVING THE CHIMES DING WHICH DISTRACT DRIVER. IF YOU DO NOT NOTICE INTERIOR LIGHTS ARE ON WHEN YOU LOCK YOUR CAR, BATTERY WILL BE DEAD WHEN YOU RETURN. IN ADDITION TO A INCREASED POSSIBILITY OF A MOTOR VEHICLE…
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DOOR AJAR LIGHT REMAINS ON WHEN DOOR IS SHUT AND INTERIOR LIGHTS STAY ON. IN ADDITION, EACH TIME YOU STOP AND RESUME DRIVING THE CHIMES DING WHICH DISTRACT DRIVER. IF YOU DO NOT NOTICE INTERIOR LIGHTS ARE ON WHEN YOU LOCK YOUR CAR, BATTERY WILL BE DEAD WHEN YOU RETURN. IN ADDITION TO A INCREASED POSSIBILITY OF A MOTOR VEHICLE ACCIDENT THIS DEFECT ALSO SUBJECTS YOU TO BEING VICTIM OF A CRIME WHEN YOU RETURN TO A STRANDED VEHICLE AND HAVE TO WAIT FOR ASSISTANCE TO ARRIVE.
NHTSA ODI #10959607
35,760 miles · Mar 6, 2017
Electrical SystemStructure
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR INDICATOR WAS CONSTANTLY DISPLAYED. THE CONTACT STATED THAT THE FAILURE AFFECTED THE DOOR ON THE DRIVER'S SIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,760.
NHTSA ODI #10958939
31,797 miles · Mar 2, 2017
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOME LIGHT INSIDE THE VEHICLE REMAINED ILLUMINATED WHEN THE VEHICLE WAS PARKED AND LOCKED. AS A RESULT, THE VEHICLE ALARM SOUNDED AND THE DRIVER'S DOOR AJAR SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH M…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOME LIGHT INSIDE THE VEHICLE REMAINED ILLUMINATED WHEN THE VEHICLE WAS PARKED AND LOCKED. AS A RESULT, THE VEHICLE ALARM SOUNDED AND THE DRIVER'S DOOR AJAR SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH MECHANISM INSIDE THE DOOR FRACTURED AND NEEDED TO BE REPLACED. THE FAILURE WAS REMEDIED, BUT RECURRED AFTER SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO AGAIN DIAGNOSED AND REPLACED THE SWITCH MECHANISM. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,797.
NHTSA ODI #10958067
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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