HUNDREDS AND HUNDREDS OF PEOPLE WITH THIS SPECIFIC MODEL AND YEAR ARE REPORTING THE SAME ISSUE OF THE DOOR AJAR SENSOR GOING OUT. SOME PEOPLE SAY IT IS HAPPENING REPEATEDLY EVEN AFTER REPAIR. FORD HASN'T RECALLED IT THOUGH, AND IT IS COSTING AS MUCH AS $750 FOR CONSUMERS. MINE HAS BEEN OUT SINCE JUST AFTER BUYING THE CAR. THE FA…
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HUNDREDS AND HUNDREDS OF PEOPLE WITH THIS SPECIFIC MODEL AND YEAR ARE REPORTING THE SAME ISSUE OF THE DOOR AJAR SENSOR GOING OUT. SOME PEOPLE SAY IT IS HAPPENING REPEATEDLY EVEN AFTER REPAIR. FORD HASN'T RECALLED IT THOUGH, AND IT IS COSTING AS MUCH AS $750 FOR CONSUMERS. MINE HAS BEEN OUT SINCE JUST AFTER BUYING THE CAR. THE FACT THAT THE REPAIRS ARE NOT EVEN WORKING PERMANENTLY IS A BIGGER ISSUE TOO. THIS IS CLEARLY A MANUFACTURER PROBLEM AND NEEDS TO BE RESOLVED BY FORD. THIS IS A CONSTANT ISSUE REGARDLESS OF MOTION. STATIONARY VEHICLES AND MOVING VEHICLES ALIKE ARE SHOWING THIS ISSUE.
NHTSA ODI #11022533
85,000 miles · Sep 5, 2017
Electrical System
DOOR WON'T STAY LOCKED WHEN CAR IS IN MOTION. I HAVE SMALL CHILDREN AND THE DOORS WON'T LOCK WHEN I'M DRIVING. DOOR ALARM KEEPS GOING OFF, SHOWING THAT DOOR ISN'T LATCHED PROPERLY.
NHTSA ODI #11021658
Mileage unknown · Aug 28, 2017
Electrical SystemService Brakes
DOOR AJAR WILL NOT GO OFF, BECAUSE IF THIS THE DOORS DO NOT LOCK, INTER LIGHTS WILL NOT GO OFF.HEATS UP INTER LIGHT AREA, DRAINS BATTERY.
NHTSA ODI #11020230
15,000 miles · Aug 25, 2017
Electrical SystemExterior Lighting
1. THE 'DOOR AJAR' SENSOR IS TELLING THE CAR THAT THE DOOR IS ALWAYS OPEN. AS A RESULT, THE INTERIOR LIGHTS STAY ON ALL THE TIME, WHICH CAUSES VISIBILITY ISSUES WHILE DRIVING AT NIGHT. IT ALSO LEAVES THE LIGHTS ON EVEN AFTER THE ENGINE IS TURNED OFF AND DOORS ARE LOCKED, WHICH DRAINS THE BATTERY, AND HAS CAUSED MY WIFE TO BE …
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1. THE 'DOOR AJAR' SENSOR IS TELLING THE CAR THAT THE DOOR IS ALWAYS OPEN. AS A RESULT, THE INTERIOR LIGHTS STAY ON ALL THE TIME, WHICH CAUSES VISIBILITY ISSUES WHILE DRIVING AT NIGHT. IT ALSO LEAVES THE LIGHTS ON EVEN AFTER THE ENGINE IS TURNED OFF AND DOORS ARE LOCKED, WHICH DRAINS THE BATTERY, AND HAS CAUSED MY WIFE TO BE STRANDED A COUPLE OF TIMES. WE REPLACED THE SWITCH AND A YEAR LATER, WE ARE HAVING THE SAME PROBLEM AGAIN. OUR DAUGHTER OFTEN DRIVES THE CAR TO COLLEGE AT NIGHT AND HAS BEEN STRANDED AT LEAST TWICE AFTER GETTING OUT OF CLASS AT 10 PM. THIS PROBLEM HAS GONE BEYOND A NUISANCE AND IS NOW A SAFETY ISSUE. WHEN I CALLED FORD DEALER TO COMPLAIN AGAIN, THEY TOLD ME THEY CAN FIX IT, BY REPLACING THE SWITCH ASSEMBLY ON THE DOOR LOCK, FOR $400. SO FAR, THIS SENSOR HAS BEEN REPLACED TWICE IN 4 YEARS AND IT LOOKS LIKE IT WILL NEED TO BE REPLACED AGAIN. 2. OVER THE LAST FEW WEEKS, THE LIGHT FOR "SHIFT TO PARK" COME ON RANDOMLY. MOST OFTEN, IT IS WHEN MY WIFE IS STOPPED AT THE LIGHT. THE MOMENT SHE TAKES HER FEET OFF THE BREAK, THE LIGHT COMES ON AND STAYS ON UNTIL SHE STEPS ON THE GAS AND THE CAR STARTS TO MOVE. WE TOOK THE CAR TO THE DEALER AND THEY WERE NOT ABLE TO FIND ANY PROBLEMS. RIGHT AFTER LEAVING THE DEALERSHIP, AT THE STOP LIGHT, THE LIGHT CAME BACK ON AGAIN. WE TOOK THE CAR BACK TO THE DEALERSHIP AND THEY SAID IF WE WANTED THEM TO LOOK AT IT, THEY WILL HAVE TO CHARGE US ANOTHER $140 FOR THE TESTS. EITHER THE DEALERSHIP SERVICE PEOPLE DON'T KNOW WHAT THEY ARE DOING OR THEY HAVE A GOOD SCAM GOING. THEY CHARGE PEOPLE AND TELL THEM THERE WAS NOTHING WRONG WITH THE CAR, AND HAVE THEM BRING IT BACK AGAIN FOR ANOTHER CHARGE.
NHTSA ODI #11019788
59,000 miles · Aug 14, 2017
Electrical SystemStructure
YOU CAN BE DRIVING AND THE DOOR AJAR LIGHT WILL COME ON WHICH TURNS THE INTERIOR LIGHTS ON MAKING DRIVING AT NIGHT VERY DIFFICULT DUE TO THE UNEXPECTED LIGHTING THAT REDUCES VISIBILITY GREATLY AT AN INSTANCE. ALSO IT MAY TAKE SEVERAL ATTEMPTS CLOSING THE DOOR TO GET THE DOOR AJAR LIGHT TO GO OUT CAUSING ONE TO WONDER IF THE DOO…
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YOU CAN BE DRIVING AND THE DOOR AJAR LIGHT WILL COME ON WHICH TURNS THE INTERIOR LIGHTS ON MAKING DRIVING AT NIGHT VERY DIFFICULT DUE TO THE UNEXPECTED LIGHTING THAT REDUCES VISIBILITY GREATLY AT AN INSTANCE. ALSO IT MAY TAKE SEVERAL ATTEMPTS CLOSING THE DOOR TO GET THE DOOR AJAR LIGHT TO GO OUT CAUSING ONE TO WONDER IF THE DOOR IS TRULY CLOSED OR NOT.
NHTSA ODI #11015128
28,729 miles · Aug 10, 2017
Electrical System
DRIVER'S DOOR FALSELY INDICATING AJAR. FIRST OCCURRENCE WAS AT 29K MILES AND LOCAL FORD DEALER CLEANED IT PER TSB 15-0013 AND THE SYSTEM WORKED FINE FOR A PERIOD OF TIME. ISSUE WOULD REOCCUR SPORADICALLY FOR VARYING DURATION. IT IS NOW A DAILY ISSUE AND NEEDS TO BE REPLACED AND IS "NOT A WARRANTY ITEM". THIS ISSUE PRESENTS A…
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DRIVER'S DOOR FALSELY INDICATING AJAR. FIRST OCCURRENCE WAS AT 29K MILES AND LOCAL FORD DEALER CLEANED IT PER TSB 15-0013 AND THE SYSTEM WORKED FINE FOR A PERIOD OF TIME. ISSUE WOULD REOCCUR SPORADICALLY FOR VARYING DURATION. IT IS NOW A DAILY ISSUE AND NEEDS TO BE REPLACED AND IS "NOT A WARRANTY ITEM". THIS ISSUE PRESENTS A SERIOUS SAFETY ISSUE WHILE DRIVING AT NIGHT AS THE INTERIOR LIGHT COMES ON AS IF THE DOOR WAS OPENED CAUSING REDUCED VISIBILITY AS WELL AS REMOVING FOCUS FROM THE ROAD TO MANUALLY OVERRIDE THE INTERIOR LIGHTING SYSTEM.
NHTSA ODI #11014168
39,000 miles · Aug 9, 2017
Electrical System
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE HEATER DID NOT WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (SETHWABLEY CHEVROLET IN ADA, OK) WHERE THE SOFTWARE WAS RESETTLED. THE FAILURE RECURRED A YEAR LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE HEATER DID NOT WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (SETHWABLEY CHEVROLET IN ADA, OK) WHERE THE SOFTWARE WAS RESETTLED. THE FAILURE RECURRED A YEAR LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.
NHTSA ODI #11014017
Mileage unknown · Aug 6, 2017
Electrical System
DOOR AJAR MESSAGE CONSISTENTLY ON, ISSUE US IN LATCH CAUSING CONSISTENT MESSAGE AND DOME LIGHTS ON.
NHTSA ODI #11013294
60,000 miles · Aug 4, 2017
Electrical SystemEngineVehicle Speed Control
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE WRENCH WARNING INDICATOR FLASHED AND THE VEHICLE HAD A SUDDEN LOSS OF POWER. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESET THE CODE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE WRENCH WARNING INDICATOR FLASHED AND THE VEHICLE HAD A SUDDEN LOSS OF POWER. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESET THE CODE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN, BUT THERE WAS NO RECALL TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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