The backup camera stopped working properly years ago. When in reverse, the camera is either completely a black screen or upside down. I have been quoted many times by Ford that it would be $500-1,000 for me to fix this. This is a common issue with this vehicle make/model. Many other people have notified NHTSA of this issue, as w…
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The backup camera stopped working properly years ago. When in reverse, the camera is either completely a black screen or upside down. I have been quoted many times by Ford that it would be $500-1,000 for me to fix this. This is a common issue with this vehicle make/model. Many other people have notified NHTSA of this issue, as well and Ford says this is VERY common yet they take no responsibility to fix it. This creates blind spots and a safety issue while backing up.
NHTSA ODI #11516380
Mileage unknown · Jan 16, 2023
Back Over PreventionPower Train
Flexplate rattle. Tsb from the lawsuits for years 2015 to 2018 days they have to replace the long block. Meaning I’ll have to replace either my transmission or engine and I have already replaced the transmission once in this car. There needs to be a recall and it cover ALL 6f35 transmissions.
NHTSA ODI #11502037
60,000 miles · Dec 14, 2022
Back Over Prevention
The contact owns a 2013 Ford Edge. The contact stated that on various occasions while reversing, the rearview camera intermittently failed to display. The contact then stated that the failure recurred while reversing and the rearview image was distorted and then a "Camera Unavailable, Please Contact Your Dealer" message was disp…
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The contact owns a 2013 Ford Edge. The contact stated that on various occasions while reversing, the rearview camera intermittently failed to display. The contact then stated that the failure recurred while reversing and the rearview image was distorted and then a "Camera Unavailable, Please Contact Your Dealer" message was displayed. The vehicle was taken to an independent mechanic, who made the contact aware of a rearview camera extended warranty; however, the VIN was not included, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a rearview camera class action lawsuit, and advised her to file a complaint with the NHTSA hotline. The approximate failure mileage was 60,000.
NHTSA ODI #11497460
129,000 miles · Sep 27, 2022
Back Over Prevention
The contact owns a 2013 Ford Edge. The contact stated that while reversing the vehicle, the rearview camera was inoperable with a distorted image displayed. The vehicle was taken to an independent mechanic who diagnosed that the rearview camera needed to be replaced; however, the replacement part was on backorder. The vehicle wa…
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The contact owns a 2013 Ford Edge. The contact stated that while reversing the vehicle, the rearview camera was inoperable with a distorted image displayed. The vehicle was taken to an independent mechanic who diagnosed that the rearview camera needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.
NHTSA ODI #11486777
105,000 miles · Sep 2, 2022
Back Over Prevention
The contact owns a 2013 Ford Edge. The contact stated that when she placed the vehicle in reverse(R) and reversing at approximately 2 MPH, the Back Over Prevention camera image was distorted. The failure had become constant. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dea…
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The contact owns a 2013 Ford Edge. The contact stated that when she placed the vehicle in reverse(R) and reversing at approximately 2 MPH, the Back Over Prevention camera image was distorted. The failure had become constant. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched the failure online and related the failure NHTSA Campaign Number: 22V082000 (Back Over Prevention) and was aware that her vehicle was not included in the recall. The failure mileage was approximately 105,000.
NHTSA ODI #11482675
Mileage unknown · Feb 24, 2022
Back Over Prevention
Rear backup camera failure. Sometimes it is upside down, sometimes it is right side up and sometimes it is blank and sometimes show only black screen with verticals lines.
NHTSA ODI #11453752
Mileage unknown · May 18, 2021
Back Over Prevention
Backup camera started having issues (screen image upside down, screen flashing) 3 years ago. Dealer stated this is common complaint and since the car was not under warranty the estimated repair could be upwards to $2,000. I asked if the issue was common and pointed out there was a recall on new Ford cars and trucks due to backup…
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Backup camera started having issues (screen image upside down, screen flashing) 3 years ago. Dealer stated this is common complaint and since the car was not under warranty the estimated repair could be upwards to $2,000. I asked if the issue was common and pointed out there was a recall on new Ford cars and trucks due to backup camera issues, and why this issue shouldn't be covered as it is has the same problem that the recall on newer vehicle has? There was no response other than asking if I wanted the camera fixed, or not.
NHTSA ODI #11417577
48,000 miles · Jan 27, 2021
Back Over PreventionPower Train
HAD TO HAVE TRANSMISSION REPLACED AT 48,000 MILES. I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN IT JUST SHUT OFF WHILE DRIVING. I WAS ON A CITY STREET DRIVING ABOUT 40 MPH. I HAD TO CALL THE LOCAL POLICE DEPARTMENT TO HAVE THEM COME PARK BEHIND THE CAR BECAUSE MULTIPLE PEOPLE ALMOST HIT ME WHILE STRANDED IN THE MIDDLE OF THE …
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HAD TO HAVE TRANSMISSION REPLACED AT 48,000 MILES. I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN IT JUST SHUT OFF WHILE DRIVING. I WAS ON A CITY STREET DRIVING ABOUT 40 MPH. I HAD TO CALL THE LOCAL POLICE DEPARTMENT TO HAVE THEM COME PARK BEHIND THE CAR BECAUSE MULTIPLE PEOPLE ALMOST HIT ME WHILE STRANDED IN THE MIDDLE OF THE ROAD. OIL PRESSURE LIGHT CAME ON FOR A SINGLE SPLIT SECOND THEN WENT OFF. RIGHT AFTER THE TRANSMISSION GAVE OUT AND ENGINE SHUT OFF AS A WAY TO PROTECT THE MOTOR. I WAS ALMOST HIT BY SEVERAL PEOPLE. I STARTED THE CAR AGAIN AND IT IDLED FINE. AS SOON AS I SHIFTED INTO DRIVE IT SHUT OFF AGAIN. THIS COULD HAVE GOTTEN ME AND MY GF SERIOUSLY INJURED. REAR CROSS TRAFFIC WARNING SIGNALS GO OFF WHEN NOTHING IS AROUND. IT HAPPENS ALL THE TIME AND IS SUPER ANNOYING.
NHTSA ODI #11390253
Mileage unknown · Dec 8, 2020
Back Over PreventionUnknown Or Other
CAMERA BACKUP DOES NOT WORK, THE PASSENGER DOOR WILL NOT LATCH, SO IT IS OPEN AND FLEW OPEN WHILE DRIVING.
NHTSA ODI #11378439
Mileage unknown · Dec 4, 2020
Back Over Prevention
MY REAR/BACKUP CAMERA IS INOPERATIVE AND DOESN'T ENGAGE PROPERLY. ALSO, MY "CHECK ENGINE LIGHT" COMES ON ( AND GOES OFF) PERIODICALLY; CODE "402" APPEARS {EMISSIONS} ISSUE!??
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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