NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,134 reportsMileage unknown · Oct 8, 2015
Service Brakes
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AS THE BRAKE SYSTEM FAILED. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED, IT WAS DIFFICULT TO DEPRESS. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TO B…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AS THE BRAKE SYSTEM FAILED. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED, IT WAS DIFFICULT TO DEPRESS. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TO BE TAKEN TO A DEALER WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10780916
66,000 miles · Oct 7, 2015
Latches/locks/linkages
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED AND ALL THE DOORS UNLOCKED WITHOUT ACTIVATION. A WARNING FROM THE INSTRUMENT CLUSTER INDICATED THAT THE CONTACT SHOULD PARK AND SHUT THE VEHICLE OFF. THE CONTACT MENTIONED THAT THE VEHICLE WAS ABLE TO…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED AND ALL THE DOORS UNLOCKED WITHOUT ACTIVATION. A WARNING FROM THE INSTRUMENT CLUSTER INDICATED THAT THE CONTACT SHOULD PARK AND SHUT THE VEHICLE OFF. THE CONTACT MENTIONED THAT THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. UPDATED 1/19/16 LN *JS
NHTSA ODI #10780503
35,500 miles · Oct 5, 2015
Engine
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE WRENCH AND THE OIL PRESSURE WARNING MESSAGE ILLUMINATED. THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE BEING EXPERIENCED, THE OIL WAS CHANGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE …
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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE WRENCH AND THE OIL PRESSURE WARNING MESSAGE ILLUMINATED. THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE BEING EXPERIENCED, THE OIL WAS CHANGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,500.
NHTSA ODI #10779687
55,000 miles · Sep 29, 2015
Electrical SystemUnknown Or Other
WHILE GETTING IN MY CAR I REALIZED AFTER I SHUT THE DOOR AT STILL SAYS DOOR AJAR ON DASH. AND NOW ITS GETTING WORSE IT WONT GO OFF CONSTANTLY STAYS ON AND WILL NOT ALLOW YOU TO LOCK DOORS.
NHTSA ODI #10778538
38,500 miles · Sep 25, 2015
Electrical SystemEnginePower Train
SOMETIMES WHEN I PUT THE CAR INTO PARK, I GET REPEATED WARNINGS TO "SHIFT TO PARK". IF I DON'T JIGGLE THE BUTTON ON THE SHIFT KNOB, MY SEAT AND OTHER ELECTRICAL COMPONENTS WILL NOT RESPOND. I HAVE TO START THE TRUCK A FEW TIMES, PUT IT THROUGH THE GEARS (IN DRIVE AND REVERSE), THEN I PRESS THE SHIFT RELEASE BUTTON SEVERAL TIMES …
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SOMETIMES WHEN I PUT THE CAR INTO PARK, I GET REPEATED WARNINGS TO "SHIFT TO PARK". IF I DON'T JIGGLE THE BUTTON ON THE SHIFT KNOB, MY SEAT AND OTHER ELECTRICAL COMPONENTS WILL NOT RESPOND. I HAVE TO START THE TRUCK A FEW TIMES, PUT IT THROUGH THE GEARS (IN DRIVE AND REVERSE), THEN I PRESS THE SHIFT RELEASE BUTTON SEVERAL TIMES THEN THE WARNING STOPS AND MY DRIVER SEAT FUNCTIONS TO ALLOW ME TO GET OUT OF THE CAR. THIS IS A PAIN AND THE DEALER SAID THAT IF THE PROBLEM COULDN'T BE DUPLICATED, THEN THEY CANT DO ANYTHING ABOUT IT. I HAVE HAD THE TRUCK IN 2 TIMES ABOUT THIS - THE TRANSMISSION SHIFTS HARD INTO GEAR AFTER SLOWING OR COASTING AND THEN ACCELERATING. ALMOST FEELS LIKE I HAVE HIT SOMETHING WHEN IT HAPPENS. I'M VERY CONCERNED, HAVING TWO TODDLERS IN THE TRUCK. I ALSO TOOK VIDEO OF THE PARKING, SHIFTING INTO PARK ISSUE. I JUST WANT IT FIXED....
NHTSA ODI #10776549
26,600 miles · Sep 24, 2015
Latches/locks/linkages
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE DOOR LATCH FAILED AND THE DOOR AJAR WARNING INDICATOR SOUNDED. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO CLOSE THE DOOR; HOWEVER, THE FAILURE PERSISTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEH…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE DOOR LATCH FAILED AND THE DOOR AJAR WARNING INDICATOR SOUNDED. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO CLOSE THE DOOR; HOWEVER, THE FAILURE PERSISTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE DOOR LATCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,600.
NHTSA ODI #10776428
50,729 miles · Sep 21, 2015
Service Brakes
BRAKES DID NOT INITIALLY RESPOND WHEN BACKING UP. BRAKE PEDAL WAS HARD AND TOOK TREMENDOUS FORCE TO EVEN BEGIN TO SLOW VEHICLE. SAME OCCURRENCE WHEN MOVING FORWARD AT SLOW SPEED. AT FASTER SPEED, BRAKES WERE VERY GRABBY AND INCONSISTENT. IMMEDIATELY CONCERNED FOR SAFETY AND TOOK TO FORD DEALERSHIP. SERVICE TECH. KNEW IMMEDI…
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BRAKES DID NOT INITIALLY RESPOND WHEN BACKING UP. BRAKE PEDAL WAS HARD AND TOOK TREMENDOUS FORCE TO EVEN BEGIN TO SLOW VEHICLE. SAME OCCURRENCE WHEN MOVING FORWARD AT SLOW SPEED. AT FASTER SPEED, BRAKES WERE VERY GRABBY AND INCONSISTENT. IMMEDIATELY CONCERNED FOR SAFETY AND TOOK TO FORD DEALERSHIP. SERVICE TECH. KNEW IMMEDIATELY WHAT ISSUE WAS JUST BY DESCRIPTION OF SYMPTOMS. INFORMED ME CAR UNSAFE TO DRIVE AND THAT REPAIR WOULD BE COVERED BY FORD CUSTOMER SATISFACTION PROGRAM 13N02 TO REPLACE BRAKE BOOSTER. THIS SEEMS LIKE A RECALL SITUATION AS EVIDENCED BY MANY OTHER ACCOUNTS OF THIS BRAKE FAILURE BY ME AND MANY OTHERS. I WAS JUST FORTUNATE IT DIDN'T OCCUR ON HIGHWAY THE DAY BEFORE.
NHTSA ODI #10766342
53,000 miles · Sep 18, 2015
Unknown Or Other
DOOR AJAR WARNING LIGHT STAYS ON
NHTSA ODI #10765245
Mileage unknown · Sep 15, 2015
Electrical SystemStructure
RECEIVING "DRIVER DOOR AJAR" WARNING WHILE DRIVING, EVEN THOUGH THE DOOR IS SECURE. AT ONE POINT I WOULD LOCK THE DOORS AND AS I DROVE THE WARNING WOULD SOUND AND THE LOCKS WOULD POP OPEN. THE DOOR LATCH WAS REPLACED ONCE BEFORE IN 2012 BY THE DEALER WHILE STILL UNDER WARRANTY. NOW THE DEALER WANTS TO CHARGE ME SEVERAL HUNDRED D…
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RECEIVING "DRIVER DOOR AJAR" WARNING WHILE DRIVING, EVEN THOUGH THE DOOR IS SECURE. AT ONE POINT I WOULD LOCK THE DOORS AND AS I DROVE THE WARNING WOULD SOUND AND THE LOCKS WOULD POP OPEN. THE DOOR LATCH WAS REPLACED ONCE BEFORE IN 2012 BY THE DEALER WHILE STILL UNDER WARRANTY. NOW THE DEALER WANTS TO CHARGE ME SEVERAL HUNDRED DOLLARS TO REPLACE IT AGAIN.
NHTSA ODI #10763962
22,500 miles · Sep 11, 2015
Unknown Or Other
MY FORD TOUCH SCREEN WONT WORK. ONLY 22,500 MILES
NHTSA ODI #10763157
Official recalls
3Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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