NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,134 reports76,000 miles · Sep 11, 2017
Electrical System
VEHICLE IS STATIONARY. DASH WARNING "DRIVER'S DOOR IS AJAR". DOOR IS CLOSED, BUT COMPUTER INDICATES THE DOOR IS NOT CLOSED. WHEN THIS OCCURS, A WARNING LIGHT APPEARS ON THE DASH INDICATING "DOOR IS AJAR". IF I DRIVE WITH THAT LIGHT ON, ANOTHER WARNING IS DISPLAYED TO "SHIFT TO PARK". WHEN WARNING IS ON, THE DOME LIGHTS …
Read full complaint
VEHICLE IS STATIONARY. DASH WARNING "DRIVER'S DOOR IS AJAR". DOOR IS CLOSED, BUT COMPUTER INDICATES THE DOOR IS NOT CLOSED. WHEN THIS OCCURS, A WARNING LIGHT APPEARS ON THE DASH INDICATING "DOOR IS AJAR". IF I DRIVE WITH THAT LIGHT ON, ANOTHER WARNING IS DISPLAYED TO "SHIFT TO PARK". WHEN WARNING IS ON, THE DOME LIGHTS STAY ON. IF I ATTEMPT TO LOCK THE CAR WITH THE REMOTE, THE HORN BEEPS TWICE (AS OPPOSED TO ONCE), INDICATING THE DOORS ARE NOT LOCKED.
NHTSA ODI #11022662
85,000 miles · Sep 8, 2017
Electrical System
THE DOOR AJAR WARNING STAYS ON WHEN DOOR IS CLOSED
NHTSA ODI #11022378
117,000 miles · Sep 3, 2017
Engine
MY CHECK ENGINE LIGHT IS ON, SHOWS CODE P0299 WHICH REFERS TO AN UNDERBOOST CONDITION WITH THE TURBO OR SUPERCHARGER SYSTEM. MY MECHANIC SPOKE TO A DEALERSHIP WHO STATED THEY'VE PUT 3 PARTS IN THE VEHICLE THEY HAVE IN THE SHOP AND ITS STILL NOT FIXED. SOUNDS LIKE ITS A COMMON ISSUE. CAN YOU INVESTIGATE FOR A RECALL?
NHTSA ODI #11021279
93,000 miles · Aug 30, 2017
Exterior Lighting
WHEN I GET INTO MY CAR, CLOSE THE DOOR, AND START THE ENGINE, THE PASSENGER DOOR AJAR SIGN COMES ON. IT STAYS ON, AS WELL AS THE OVERHEAD LIGHTS, EVEN IF I SHUT THE PASSENGER DOOR.
NHTSA ODI #11020616
60,000 miles · Aug 25, 2017
Engine
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE CONTACT ALLOWED THE VEHICLE TO COOL DOWN AND RESTARTED THE VEHICLE. ADDITIONALLY, THE ALL WHEEL DRIVE INDICATOR AND WRENCH ICON ILLUMINATED. THE CONTACT CALLED GROOVE FORD (LOCATED AT 10039 E ARAPAHOE RD CENTENNIAL, CO 80112 720-466-2895) AND W…
Read full complaint
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE CONTACT ALLOWED THE VEHICLE TO COOL DOWN AND RESTARTED THE VEHICLE. ADDITIONALLY, THE ALL WHEEL DRIVE INDICATOR AND WRENCH ICON ILLUMINATED. THE CONTACT CALLED GROOVE FORD (LOCATED AT 10039 E ARAPAHOE RD CENTENNIAL, CO 80112 720-466-2895) AND WAS INFORMED TO CONTACT FORD CUSTOMER SERVICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #11019575
Mileage unknown · Aug 24, 2017
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
THE DRIVERS SIDE OF THE CAR BLOWS EXTREMELY HOT NO MATTER THE TEMP SETTING. THIS HAS BEEN HAPPING FOR OVER A YEAR NOW OFF AND ON. IT STARTED LAST WINTER WHEN THE PASSENGER SIDE BLEW ICY COLD NO MATTER THE TEMPERATURE SETTING. MY DRIVER SIDE DOOR ALWAYS SHOWS AJAR THEREFORE MY KICKS WILL NOT ENGAGE WHILE DRIVING . THIS MALFUNCTIO…
Read full complaint
THE DRIVERS SIDE OF THE CAR BLOWS EXTREMELY HOT NO MATTER THE TEMP SETTING. THIS HAS BEEN HAPPING FOR OVER A YEAR NOW OFF AND ON. IT STARTED LAST WINTER WHEN THE PASSENGER SIDE BLEW ICY COLD NO MATTER THE TEMPERATURE SETTING. MY DRIVER SIDE DOOR ALWAYS SHOWS AJAR THEREFORE MY KICKS WILL NOT ENGAGE WHILE DRIVING . THIS MALFUNCTIONED 2 YEARS AGO
NHTSA ODI #11019375
Mileage unknown · Aug 11, 2017
Unknown Or Other
BACK DRIVER SIDE DOOR LATCH, FRONT DRIVER SIDE DOOR LATCH
NHTSA ODI #11014635
29,000 miles · Aug 9, 2017
Unknown Or Other
A WRENCH WARNING WOULD JUST APPEAR ON MY DASH AND MY CAR WOULD TOTALLY JUST SHUT DOWN. I CAN BE ON THE HIGHWAY AND THIS HAPPENS..HAPPENED 2 MORE TIMES THEN FINALLY TOOK IT TO FORD AND THEY REPLACED MY THROTTLE BODY FOR 750.00. PICKED CAR UP AND 2 DAYS LATER HAPPENED AGAIN. TOOK BACK TO FORD AND THEY SAID NOTHING IS WRONG.
NHTSA ODI #11013935
103,000 miles · Jul 26, 2017
Electrical System
WHEN YOU CLOSE THE FRONT DRIVER'S SIDE DOOR, THE DOOR AJAR LIGHT REMAINS ON. ALL THE INTERIOR LIGHTS STILL LIT. THEY EVENTUALLY GO OFF ONCE YOU START DRIVING BUT WHEN YOU STOP IT DINGS, TELLING YOU TO PUT THE VEHICLE IN PARK DUE TO THE DOOR BEING AJAR. YOU CAN NOT LOCK ANY OF THE DOORS AT ALL, WHICH IS A SAFETY HAZARD. DUE T…
Read full complaint
WHEN YOU CLOSE THE FRONT DRIVER'S SIDE DOOR, THE DOOR AJAR LIGHT REMAINS ON. ALL THE INTERIOR LIGHTS STILL LIT. THEY EVENTUALLY GO OFF ONCE YOU START DRIVING BUT WHEN YOU STOP IT DINGS, TELLING YOU TO PUT THE VEHICLE IN PARK DUE TO THE DOOR BEING AJAR. YOU CAN NOT LOCK ANY OF THE DOORS AT ALL, WHICH IS A SAFETY HAZARD. DUE TO THIS ISSUE IT CAN DRAIN YOUR BATTERY IF YOU DON'T SHUT THE DOOR OVER AND OVER AGAIN UNTIL IT REGISTERS THE DOOR IS CLOSED.
NHTSA ODI #11010862
47,000 miles · Jul 24, 2017
Unknown Or Other
ALERT THAT DRIVER DOOR IS NOT CLOSED AND UNABLE TO USE KEY PAD TO LOCK DOOR
NHTSA ODI #11010379
Official recalls
3Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Illustration