Electrical System. Review the 462 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 247 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 168 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

26 crash reports5 fire reports12 injury reports

What owners actually said

1,134 reports

73,744 miles · Oct 18, 2017

EngineFuel/propulsion System

ENGINE CAME ON AND VEHICLE SLOWS DOWN OR STALLS WHEN DRIVING. DEALER DIAGNOSED PROBLEM WAS THROTTLE BODY #AT4Z-9E926-B AND REPLACED IT AT A COST OF $333.23. DEALER AND GEORGINA AT FORD CUSTOMER SERVICE STATED NO WARRANTY OR "CUSTOMER SATISFACTION PROGRAM" COVERAGE FOR COST. PROBLEM IS SAME AS FORD ESCAPE COVERED IN PROGRAM.

NHTSA ODI #11034224

42,000 miles · Oct 17, 2017

Electrical System

Read full complaint

09/15/2017 DRIVER DOOR AJAR CAME ON SHOWING DOOR WAS OPEN. CLOSED DOOR SEVERAL TIMES AND IT WOULD GO OFF. THIS HAPPENED SEVERAL TIMES UNTIL 10/10/2017. NOW IT WON'T GO OFF AND MY DOORS WOULDN'T AUTO LOCK WHEN IN MOTION AND WOULDN'T STAY LOCKED MANUALLY EITHER. MY DOME LIGH WOULD STAY ON ALSO. 10/16/2017 CAR WOULD NOT START, BATTERY WAS DRAINED AND NO LIGHTS WERE LEFT ON. CALLED GARAGE AND JUMP STARTED VEHICLE AND TOOK IT IN FOR REPAIRS. JUST GOT CALL THAT THE BATTERY AND DOOR AJAR SENSOR WILL HAVE TO BE REPLACED. IT WILL COST ALMOST $800.00 TO FIX. THE WARRANTY JUST EXPIRED ON VEHICLE AND THAT LEAVES ME WITH THE BILL. I READ NUMEROUS OTHER COMPLAINTS ABOUT THE SAME VEHICLE AND SAME PROBLEM. THERE SHOULD BE A RECALL ON THIS. IT IS A BIG SAFETY ISSUE ESPECIALLY WHEN YOU HAVE CHILDREN AND THE DOORS WON'T STAY LOCKED.

NHTSA ODI #11033988

Mileage unknown · Oct 14, 2017

Electrical SystemExterior LightingUnknown Or Other

DOOR AJAR STAYS ON

NHTSA ODI #11033329

54,000 miles · Oct 10, 2017

Engine

Read full complaint

I WAS DRIVING ON A BUSY, CITY STREET AT APPROXIMATELY 30MPH WHEN MY 2012 FORD EDGE SPORT LOST POWER AND THE "WRENCH" WARNING LIGHT CAME ON. I HAD TO CAREFULLY MOVE TOWARDS THE RIGHT LANE AND WAS ABLE TO COAST INTO THE PARKING LOT OF A CONVENIENCE STORE. I TURNED IT OFF, WAITED 10 MINUTES, AND IT STARTED UP AGAIN. I DROVE HOME THE 3 MILES WITHOUT INCIDENT. THE SAME AFTERNOON, I DROVE IT TO THE NEAREST FORD DEALER TO HAVE IT CHECKED OUT. THEIR REPORT SHOWED NO CODES AND TOLD US THERE WAS NOTHING THEY COULD DO. I DROVE IT THAT NIGHT ABOUT 30 MILES WITHOUT ANY PROBLEMS. THE NEXT MORNING, I EXITED MY NEIGHBORHOOD TRACT INTO A BUSY INTERSECTION WHERE THE CAR DIED AGAIN. I BARELY COASTED ONCE AGAIN TO SAFETY AFTER TRYING TO MAKE IT THROUGH THE INTERSECTION WITH THE THREAT OF ONCOMING TRAFFIC. THIS WAS TERRIFYING. I CALLED A TOW TRUCK AND THE CAR WAS TOWED TO THE SAME DEALER WHERE THEY CONTINUE TO SAY THERE IS NO CODE AND THEY CANNOT DUPLICATE THE PROBLEM AFTER DRIVING IT. THEY DID REPLACE THE BATTERY, SAYING THAT IT WAS LOW, EVEN THOUGH THE BATTERY IS LESS THAN ONE YEAR OLD. I AM NOT CONFIDENT THAT REPLACING THE BATTERY WILL FIX THE PROBLEM AND THEY DON'T SEEM CONFIDENT EITHER. THEY HAVE HAD THE CAR FOR 5 DAYS NOW AND WANT US TO PICK UP THE CAR UP TOMORROW. HOW CAN I FEEL SECURE DRIVING MY FAMILY IN A CAR THAT HAS PUT ME IN THIS DANGEROUS PREDICAMENT? I HAVE SPOKEN TO THE SERVICE MANAGER, FORD REGIONAL MANAGERS, AND NONE OF THEM ARE EMPATHETIC TO THIS SITUATION AND THEY OFFER NO SOLUTION.

NHTSA ODI #11032616

85,000 miles · Oct 6, 2017

Service BrakesCrash

Read full complaint

BRAKE BOOSTER FAILED NEARLY KILLING US IN DEC 2015 AS WE ROLLED INTO AN INTERSECTION. LUCKILY NOBODY HIT US. REPAIRED JAN 2016 UNDER CUST SATISFACTION PROGRAM 13N02 BY FORD, LIKELY TO AVOID A REAL RECALL. REPLACEMENT BOOSTER HAS NOW FAILED ALMOST CAUSING ANOTHER ACCIDENT AFTER A YEAR AND 1/2 AND 15K MILES AS WIFE HAD TO RUN OFF ROAD TO AVOID STOPPED TRAFFIC BECAUSE SHE HAD NO BRAKES. WHY HAS NHTSA NOT FORCED A RECALL? IT IS LITERALLY IS A SITUATION WHERE THOUSANDS OF THESE CARS ARE ROLLING AROUND WITH ADULTS AND YOUNG DRIVERS NOT KNOWING THAT AT SOME POINT THEY'LL NEED TO STOP AND THEY WILL HAVE ZERO BRAKES. IS ANYBODY READING THESE? YES IF YOU PUSH TO THE FLOOR HARD AND HOLD IT TIGHT IT WILL EVENTUALLY STOP AS A CRUDE MANUAL BRAKE. KIDS HAVE NEVER DRIVEN A CAR WITHOUT POWER BRAKES! THE REST OF US AREN'T EXPECTING IT SINCE NO WARNING SIGNS. FORD IS SIMPLY INSTALLING THE SAME DEFECTIVE PART ENDANGERING LIVES. WHAT DO WE DO, SELL THE CAR AND PUT SOMEONE ELSE AT RISK SINCE THE REPLACEMENT PARTS ARE THE SAME FAULTY CRAP?

NHTSA ODI #11032014

62,500 miles · Oct 3, 2017

Electrical System

Read full complaint

DRIVERS SIDE DOOR AJAR SENSOR IS DEFECTIVE. AT ABOUT 60K MILES, THE DRIVER DOOR AJAR LIGHT STAYS ON. SLAMMING THE DOOR REPEATEDLY OVER A DOZEN TIMES WILL SOMETIMES TURN THE LIGHTS OFF. AFTER GOOGLING THE ISSUE I SEE THAT IT'S A PROBLEM FOR HUNDREDS OF FORD EDGE OWNERS BETWEEN THE YEARS 2011-2013. THIS SHOULD BE CONSIDERED A SERIOUS RECALL ISSUE. THIS IS MY WIFE'S CAR AND SHE DRIVES OUR DAUGHTER TO SCHOOL AND PRACTICE. WHEN THE DOOR AJAR LIGHT WON'T GO OUT YOU CANNOT LOCK THE DOORS. AT NIGHT THE INTERIOR LIGHTS WON'T TURN OFF, SO IT'S HARD TO SEE OUTSIDE THE VEHICLE AND IS AN ACCIDENT WAITING TO HAPPEN. IF SHE'S IN AN ACCIDENT AND THE DOORS FLY OPEN, DAMAGE WILL BE MUCH WORSE. IF SHE'S AT AN INTERSECTION AND A CRIMINAL OPENS HER DOOR BECAUSE SHE CAN'T LOCK THE CAR IT'S ON FORD. THERE'S A LACK OF OVERALL SECURITY AND SAFETY WITH THIS DOOR AJAR ISSUE. THIS SHOULD BE A RECALL. I AM LUCKY ENOUGH TO BE ABLE TO AFFORD THE $439.95 WE WERE CHARGED TO REPAIR IT, BUT THOSE WHO AREN'T PUT THE REST OF US ON THE ROAD AT RISK.

NHTSA ODI #11031517

56,520 miles · Sep 25, 2017

Engine

WHILE DRIVING, THE CHECK ENGINE LIGHT ILLUMINATES ALONG WITH A SUDDEN LOSS OF POWER INDICATING "LIMP" MODE HAS BEEN ENTERED. POWER OFF THE CAR FOLLOWED BY RESTART SEEMS TO CLEAR THE CODE AND ALLOW NORMAL OPERATION WITH GOOD ENGINE POWER. ELECTRONIC THROTTLE BODY SEEMS TO BE THE CULPRIT. THIS IS A RATHER DANGEROUS OCCURRENCE WHEN…

Read full complaint

NHTSA ODI #11025479

116,000 miles · Sep 21, 2017

Service Brakes

Read full complaint

IN SEPTEMBER 2017, I WAS PULLING INTO A BANK WITH MY 2012 FORD EDGE. I APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. I TRIED REAPPLYING THEM BUT ONCE AGAIN HAD ALMOST NO BRAKING POWER TO STOP. AFTER COMING TO A STOP WITH THE PARKING BRAKE I TURNED THE CAR OFF THEN BACK ON. STILL NO BRAKE PRESSURE, BUT A WHISTLE SORT OF SQUEAK WHEN RELEASING THE BRAKE. I CONTACTED HUB CITY FORD IN LAFAYETTE, LA AND BROUGHT IT IN FOR REPAIRS (SEPT 11). THERE WAS A RECALL ON THE BRAKE BOOSTER WHICH THEY AGREED WAS THE PROBLEM, AND THEY REPLACED. REPLACING THE BOOSTER DID NOT RESOLVE THE ISSUE, AND THE DEALERSHIP SAID THE MASTER CYLINDER NEEDED TO BE REPLACED, EVEN THOUGH THERE WERE NO SYMPTOMS INDICATING AN ISSUE (NO ENGINE LIGHT, NO LEAKS, NO GRADUAL LOSS IN PRESSURE). THEY REPLACED THE MASTER CYLINDER, THEN CALLED TO TELL ME THERE IS STILL NO BRAKE PRESSURE. NOW THEY ARE SAYING THE HCU NEEDS TO BE REPLACED, AND IT WILL COST $1200. THERE WAS NO WARNING THAT THIS WAS GOING OUT, AND TO MY KNOWLEDGE, DOESN'T SHOW UP ON ANY TYPE OF DIAGNOSTICS. I CONTACTED FORD, AND THEY CREATED A CASE (CAS-13144337) BUT WOULD NOT TELL ME IF THERE WERE OTHER COMPLAINTS WITH THE SAME ISSUE. BY CHECKING ONLINE, I SEE THAT THIS HAS HAPPENED MANY TIMES TO MANY CAR OWNERS WITH NO WARNING. THE DEALERSHIP TOLD ME THAT OFTENTIMES THEY REPLACE THE POWER BOOSTER (RECALL ISSUE) AND ULTIMATELY END UP REPLACING OTHER COMPONENTS THAT ARE THE REAL PROBLEM. THE REPLACED BOOSTERS ARE BEING REPORTED BACK TO FORD, BUT MAYBE THE OTHER COMPONENTS ARE NOT BECAUSE THEY ARE NOT UNDER RECALL (BUT CLEARLY SHOULD BE).

NHTSA ODI #11024845

62,609 miles · Sep 21, 2017

Service Brakes

Read full complaint

WHILE TURNING INTO A PARKING LOT ON 6/26/17, MY BRAKES FAILED - WENT TO THE FLOOR AND I KEPT GOING - SLOWLY SINCE I WAS TURNING. DEALERSHIP SENT A WRECKER BECAUSE I WAS AFRAID TO DRIVE THE VEHICLE. IT WAS THE BRAKE BOOSTER THAT HAD FAILED. I HAD JUST HAD NEW REAR BRAKES PUT ON 5/16/17 AND WENT BACK BECAUSE OF CLUNKING NOISE WHEN I APPLIED THE BRAKE ON 6/1/17. I UNDERSTAND THAT THIS HAS HAPPENED TO OTHER 2012 FORD EDGES AND WANTED YOU TO ADD MY VEHICLE TO THE LIST. COULD HAVE BEEN REALLY BAD IF I HAD BEEN DRIVING FAST AND FASTER AND SUDDENLY NEEDED TO STOP!

NHTSA ODI #11024831

44,000 miles · Sep 14, 2017

Structure

DOOR LATCH MECHANISM... DOOR AJAR LIGHT CONSTANTLY ON

NHTSA ODI #11023544

Official recalls

14V393000 · Power Train:axle Assembly:axle Shaft

Jul 2, 2014

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Consequence & remedy

Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

14V002000 · Fuel System, Gasoline

Jan 6, 2014

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.

12V438000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Sep 7, 2012

Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

PE16012 · Door Ajar Warning Light Always On

Opened Sep 28, 2016 · Closed Mar 20, 2017

Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.

Additional source detail variants (3)

Interior Lighting

Latches/locks/linkages:doors:latch

Latches/locks/linkages