NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,801 reportsMileage unknown · Oct 17, 2016
Electrical System
I HAVE ALREADY FILED A COMPLAINT BACK IN 2014 CONCERNING THE DRIVERS SIDE DOOR SWITCH. THIS WEEK I RECEIVED A RECALL NOTICE AND WAS ELATED ONLY TO FIND OUT THAT THE RECALL WAS MY FORD FOCUS AND FORD FUSION NOT THE FORD EDGE! THE FOCUS AND FUSION ARE BEING RECALLED FOR THE EXACT SAME SWITCH THAT THE DEALER CHARGED ME $389.24 TO F…
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I HAVE ALREADY FILED A COMPLAINT BACK IN 2014 CONCERNING THE DRIVERS SIDE DOOR SWITCH. THIS WEEK I RECEIVED A RECALL NOTICE AND WAS ELATED ONLY TO FIND OUT THAT THE RECALL WAS MY FORD FOCUS AND FORD FUSION NOT THE FORD EDGE! THE FOCUS AND FUSION ARE BEING RECALLED FOR THE EXACT SAME SWITCH THAT THE DEALER CHARGED ME $389.24 TO FIX IN MY FORD EDGE.
NHTSA ODI #10916531
89,000 miles · Oct 16, 2016
Latches/locks/linkagesStructure
THE DOOR LATCH SENSOR IN THE DRIVERS DOOR IS MALFUNCTIONING. SHOWS A DOOR AJAR WARNING ON INSTRUMENT CLUSTER WHEN DOOR IS ACTUALLY CLOSED TIGHT. THIS WARNING INDICATION PREVENT THE DOORS FROM LOCKING WHEN DRIVING. BIG SAFETY ISSUE! IT ALSO CAUSES INTERIOR LIGHT TO STAY ON, AND NIGHT TIME DRIVING WITH THAT INTERIOR LIGHT GLARE IS…
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THE DOOR LATCH SENSOR IN THE DRIVERS DOOR IS MALFUNCTIONING. SHOWS A DOOR AJAR WARNING ON INSTRUMENT CLUSTER WHEN DOOR IS ACTUALLY CLOSED TIGHT. THIS WARNING INDICATION PREVENT THE DOORS FROM LOCKING WHEN DRIVING. BIG SAFETY ISSUE! IT ALSO CAUSES INTERIOR LIGHT TO STAY ON, AND NIGHT TIME DRIVING WITH THAT INTERIOR LIGHT GLARE IS A SAFETY ISSUE. THE DOME LIGHTS HAVE ALSO STAYED ON WHEN PARKED, CAUSING THE BATTERY TO GO DEAD. THIS ISSUE FIRST WAS NOTICED 7/10/16 AND CONTINUES INTERMITTENTLY EACH TIME THE VEHICLE IS DRIVEN. *TR
NHTSA ODI #10916359
58,000 miles · Oct 14, 2016
Fuel/propulsion System
WHEN DRIVING CAR AT ANY SPEED,ENGINE SUDDENLY LOSES ALL POWER,ORANGE WRENCH COMES ON DASH,THERE IS NO WAY TO KEEP CAR MOVING.DRIVER MUST REALIZE WHAT JUST HAPPENED AND TRY TO NAVIGATE CAR TO A COMPLETE STOP IN ASAFE SPOT.ON MULTIPLE OCCASIONS MY WIFE WAS NEARLY RAMMED OFF THE ROAD WHEN THIS HAPPENED ON 295 IN SOUTH JERSEY,THIS I…
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WHEN DRIVING CAR AT ANY SPEED,ENGINE SUDDENLY LOSES ALL POWER,ORANGE WRENCH COMES ON DASH,THERE IS NO WAY TO KEEP CAR MOVING.DRIVER MUST REALIZE WHAT JUST HAPPENED AND TRY TO NAVIGATE CAR TO A COMPLETE STOP IN ASAFE SPOT.ON MULTIPLE OCCASIONS MY WIFE WAS NEARLY RAMMED OFF THE ROAD WHEN THIS HAPPENED ON 295 IN SOUTH JERSEY,THIS IS A VERY DANGEROUS PROBLEM FOR ALL CARS NEARBY BECAUSE IT COMES WITH NO WARNING AND NO OUTWARD SIGN OF A PROBLEM.COMPOUNDING THE PROBLEM IS THAT YOU HAVE TO PUT THE CAR IN PARK FOR IT TO RESTART, NEUTRAL WONT DO ANYTHING,FORD HAS RECALLED OVER A MILLION CARS WITH THIS PROBLEM,PLEASE DO WHTEVER YOU CAN TO SPEED UP THIS RECALL BEFORE THE DEATHTOLL STARTS TO CLIMB,
NHTSA ODI #10916198
43,000 miles · Oct 14, 2016
Electrical SystemStructure
THE DOME LIGHT COMES ON WHILE VEHICLE IS ON MOVEMENT AND CREATES A NIGHT DRIVING HAZARD. THE DOORS WILL NOT LOCK WHICH IS A MAJOR SAFETY ISSUE. THE FALSE DOOR AJAR SIGNAL PREVENTS THE DRIVER FROM RECOGNIZING A REAL DOOR AJAR SITUATION.
NHTSA ODI #10916144
51,000 miles · Oct 14, 2016
EngineLatches/locks/linkages
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE FRONT DRIVER SIDE DOOR WARNING INDICATOR REMAINED ILLUMINATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V516000 (LATCHES/LOCKS/LINKAGES). ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND A LOUD SOUND WAS HEARD. THE VEHICLE WAS NOT D…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE FRONT DRIVER SIDE DOOR WARNING INDICATOR REMAINED ILLUMINATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V516000 (LATCHES/LOCKS/LINKAGES). ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND A LOUD SOUND WAS HEARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.
NHTSA ODI #10916115
70,000 miles · Oct 12, 2016
Electrical SystemExterior Lighting
DOOR AJAR WARNING LIGHT DOES NOT GO OFF WHEN ALL DOORS ARE CLOSED...THE INTERIOR DOME LIGHTS REMAIN ON AND DOES NOT TURN OFF UNTIL VEHICLE IS IN DRIVE AND HAS MOVED MORE THAN ABOUT 250 FEET. IT IS EXTREMELY DANGEROUS AT NIGHT TIME ESPECIALLY WHEN A LIT DOME LIGHT MAKES IT VERY DIFFICULT TO SEE OUT OF THE VEHICLE. THIS WEEKEND TH…
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DOOR AJAR WARNING LIGHT DOES NOT GO OFF WHEN ALL DOORS ARE CLOSED...THE INTERIOR DOME LIGHTS REMAIN ON AND DOES NOT TURN OFF UNTIL VEHICLE IS IN DRIVE AND HAS MOVED MORE THAN ABOUT 250 FEET. IT IS EXTREMELY DANGEROUS AT NIGHT TIME ESPECIALLY WHEN A LIT DOME LIGHT MAKES IT VERY DIFFICULT TO SEE OUT OF THE VEHICLE. THIS WEEKEND THE BATTERY DIED AS A DIRECT CAUSE OF THIS ISSUE! FORD JUST ISSUED A RECALL FOR 1.5 MILLION DEFECTIVE VEHICLES AND THIS YEAR NEEDS TO BE ADDED ASAP. I REFUSE TO PAY FOR SOMETHING OUT OF POCKET THAT THE MANUFACTURE SHOULD BE HELD RESPONSIBLE FOR...PLEASE HELP!
NHTSA ODI #10915603
51,000 miles · Oct 12, 2016
Structure
DRIVE SIDE DRIVER DOOR AJAR SENSOR SWITCH FAILS. INTERIOR LIGHTS STAY ON AND DOOR LOCKS WILL NOT STAY LOCKED WHEN THE CAR IS IN MOTION. DOOR AJAR LIGHT STAYS ON AT ALL TIMES IF THE KEY IS IN THE IGNITION.
NHTSA ODI #10915436
90,000 miles · Oct 10, 2016
Electrical System
DOOR AJAR ALERT STAYS ON WHEN DOOR IS CLOSED WHICH KEEPS YOU FROM BEING ABLE TO LOCK YOUR DOORS WHILE IN THE VEHICLE. INTERIOR LIGHT STAYS ON, WHICH ILLUMINATES YOU AND THE COCKPIT. WITH ALERT IN THE ON POSITION, YOU ARE NOT ALERTED TO OTHER DOORS WHICH MAY BE AJAR. FAULTY LATCH.
NHTSA ODI #10915114
105,000 miles · Oct 10, 2016
Electrical SystemEnginePower Train
2011 FORD EDGE LOST ALL POWER FROM THE THROTTLE WHILE TRAVELING ON THE INTERSTATE. PULLED OVER TO THE SIDE OF THE ROAD, HAD A YELLOW WRENCH LIGHT, NO THROTTLE RESPONSE AND ROUGH RUNNING ENGINE. SHUT THE VEHICLE OFF WAITED ABOUT 2 MINUTES AND RESTARTED EVERYTHING WAS RUNNING FINE. DROVE THE EDGE ABOUT 10 MILES ON THE INTERSTATE T…
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2011 FORD EDGE LOST ALL POWER FROM THE THROTTLE WHILE TRAVELING ON THE INTERSTATE. PULLED OVER TO THE SIDE OF THE ROAD, HAD A YELLOW WRENCH LIGHT, NO THROTTLE RESPONSE AND ROUGH RUNNING ENGINE. SHUT THE VEHICLE OFF WAITED ABOUT 2 MINUTES AND RESTARTED EVERYTHING WAS RUNNING FINE. DROVE THE EDGE ABOUT 10 MILES ON THE INTERSTATE TO MY EXIT, AFTER COMING TO A STOP AND READY TO ACCELERATE ONTO THE HIGHWAY I HIT THE GAS AND GOT OUT INTO THE INTERSECTION AND THE YELLOW WRENCH LIGHT ILLUMINATED AGAIN AND LOST ALL POWER LEAVING ME STRANDED IN THE MIDDLE OF THE INTERSECTION WITH TRAFFIC COMING BOTH WAYS. AFTER TRAFFIC STOPPED AND I WAS ABLE TO SLOWLY MOVE TO THE SHOULDER I SHUT THE CAR DOWN AGAIN AND CALLED A FRIEND TO COME HELP ME. AFTER SITTING FOR 10-20 MINUTES, MY FRIEND SHOWED UP AND THE EDGE RESTARTS AND WAS ABLE TO DRIVE HOME. THANKFUL MY PARENTS WEREN'T DRIVING OR CHILDREN WEREN'T IN THE CAR AND NO ACCIDENT WAS CAUSED. AFTER DOING SOME RESEARCH I'VE COME TO THE CONCLUSION THAT THE THROTTLE BODY IS TO BLAME AND ALL THE SYMPTOMS ARE THE SAME. APPARENTLY THIS IS A COMMON PROBLEM ON THE EDGE, MUSTANG, FLEX, EXPLORER AND LINCOLN MKX. VERY DISAPPOINTED AND DANGEROUS! GREAT VEHICLE BUT POOR QUALITY OF ELECTRONIC PARTS I HOPE AND PRAY THIS NEVER HAPPENS TO SOMEONE WHO PANICS WHILE ON THE INTERSTATE. VEHICLE WILL NOT BE DROVE UNTIL THIS ISSUE IS FIXED. DATE OF INCIDENT OCTOBER 9TH, 2015 APPROXIMATELY 7:45 AND 8:00-8:15. MILEAGE APPROXIMATELY 105,XXX.
NHTSA ODI #10915006
23,000 miles · Oct 7, 2016
Unknown Or Other
THE DOOR ADJAR LIGHT STAYS ON CONSTANTLY HAS BEEN CONSTANT PROBLEM SINCE WE BOUGHT CAR IN 2012. FIRST TIME WAS UNDER WARRANTY AND LOCAL DEALERSHIP SAIID THEY FIXED IT. HOWEVER WITHIN WEEKS OF WARRANTY EXPIRING THE SAME PROBLEM ON SAME DOOR HAPPENED AND HAS BEEN CONSTANT SINCE THEN.
NHTSA ODI #10914449
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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