Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1380–25K
40825–50K
39750–75K
22375–100K
211100–150K
61150K+
1,438 reports with mileage · 363 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 686 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 274 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 261 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports7 injury reports
What owners actually said
1,801 reports
Mileage unknown · May 16, 2017
Structure
FORD EDGE 2011 - DOOR AJAR WHEN DOOR IS CLOSED. VERY POOR CONSTRUCTION OF THIS PART. THE DOOR SENSOR IS LOCATED IN THE DOOR LATCH. THE DOOR AJAR WILL NOT LET YOU LOCK YOUR CAR DOORS AND ALSO KEEPS YOUR OVERHEAD DOME LIGHT ON THEREFORE DRAINING YOUR CAR BATTERY. FORD SHOULD RECALL THIS AS THEY KNOW IT IS A HUGE PROBLEM AND A DEFE…
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FORD EDGE 2011 - DOOR AJAR WHEN DOOR IS CLOSED. VERY POOR CONSTRUCTION OF THIS PART. THE DOOR SENSOR IS LOCATED IN THE DOOR LATCH. THE DOOR AJAR WILL NOT LET YOU LOCK YOUR CAR DOORS AND ALSO KEEPS YOUR OVERHEAD DOME LIGHT ON THEREFORE DRAINING YOUR CAR BATTERY. FORD SHOULD RECALL THIS AS THEY KNOW IT IS A HUGE PROBLEM AND A DEFECTIVE PART. THIS CAN HAPPEN ON ALL DOORS AND AT $500 EACH YOU ARE HAVING TO PAY $2,000.00 JUST TO KEEP THIS FROM DRAINING YOUR BATTERY. HOW CAN ANYONE THINK THIS IS OK? I NEVER EVEN USE MY BACK SEAT AND MY CAR ONLY HAS 83,000 MILES. IF YOU HAVE AN EXTENDED WARRANTY , STRANGE IT DOES NOT COVER THIS. YOU CAN ONLY BUY THIS PART FROM FORD. THIS IS NOT RIGHT . FORD USED FAULTY PARTS., YET THEY SEEM TO THINK IT'S OK BECAUSE THEY SAID THERE ARE NO RECALLS BECAUSE NO ONE DIED. IS THAT WHAT IS TAKES TO HAVE A RECALL ? FORD KNOWS THIS IS WRONG, YET WILL NOT RECALL BECAUSE THEY DON'T HAVE TO.
NHTSA ODI #10986076
Mileage unknown · May 15, 2017
Air BagsElectrical SystemExterior Lighting
WHEN DRIVER SIDE DOOR IS SHUT LIGHT STAYS ON AND SAYS DOOR IS AJAR, MAKES BATTERY RUN OUT OF JUICE. PASSENGER SIDE AIR BAG IS OFF AT ALL TIMES EVEN WHEN PASSENGER IS SITTING IN SEAT.
NHTSA ODI #10985682
46,000 miles · May 7, 2017
Electrical SystemExterior Lighting
"DOOR AJAR" SENSOR ON DRIVER'S DOOR NOT SENSING WHEN DOOR IS SHUT CAUSING DOORS NOT TO LOCK AUTOMATICALLY WHEN IN MOTION AT ANY SPEED AND CAUSING BATTERY DRAINAGE AS LIGHTS WILL NOT TURN OFF AFTER BEING LOCKED WHEN PARKED, WHICH ALSO EXPOSES CONTENTS OF VEHICLE FOR POTENTIAL THEFT.
NHTSA ODI #10983911
50,000 miles · May 7, 2017
Unknown Or Other
REAR DRIVERS SIDE DOOR LATCH IS MALFUNCTIONING. THE SENSOR LIGHT IN THE INSTRUMENT PANEL CONTINUALLY SAYS DOOR OPEN AND THE INTERIOR LIGHTS STAY ON WHILE DRIVING. THIS SIGNIFICANTLY IMPACTS NIGHTTIME VISIBILITY AND CREATES UNSAFE DRIVING CONDITIONS.
NHTSA ODI #10983887
53,772 miles · May 6, 2017
Exterior Lighting
FRONT DRIVER SIDE DOOR SWITCH DOES NOT OPERATE PROPERLY CAUSING FALSE INDICATION THAT DOOR IS NOT CLOSED. WARNING INDICATOR CAN BE OVERRIDDEN BUT THIS CAN CAUSE A POTENTIAL HAZARD IF DRIVER ROUTINELY IGNORES INDICATOR AND THE DOOR IS NOT ACTUALLY LATCHED. BASED ON MY ON LINE SEARCH THIS IS A COMMON PROBLEM WITH THIS MODEL. I CO…
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FRONT DRIVER SIDE DOOR SWITCH DOES NOT OPERATE PROPERLY CAUSING FALSE INDICATION THAT DOOR IS NOT CLOSED. WARNING INDICATOR CAN BE OVERRIDDEN BUT THIS CAN CAUSE A POTENTIAL HAZARD IF DRIVER ROUTINELY IGNORES INDICATOR AND THE DOOR IS NOT ACTUALLY LATCHED. BASED ON MY ON LINE SEARCH THIS IS A COMMON PROBLEM WITH THIS MODEL. I CONSIDER THIS A SERIOUS SAFETY ISSUE. THIS ISSUE SHOULD BE INVESTIGATED FOR A POTENTIAL RECALL. THIS CONDITION EXISTS WHILE THE CAR IS STATIONARY OR IN MOTION.
NHTSA ODI #10983812
80,000 miles · May 5, 2017
Latches/locks/linkages
TL* THE CONTACT OWNS A 2011 FORD EDGE. UPON STARTING THE VEHICLE, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND CHIMED. THE CONTACT ATTEMPTED TO LOCK THE DOORS, BUT THE LOCKS FAILED. THE DEALER DIAGNOSED THAT THE LATCH MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MI…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. UPON STARTING THE VEHICLE, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND CHIMED. THE CONTACT ATTEMPTED TO LOCK THE DOORS, BUT THE LOCKS FAILED. THE DEALER DIAGNOSED THAT THE LATCH MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10983704
72,000 miles · May 3, 2017
Electrical System
DRIVER DOOR AJAR! WHEN THE DOOR IS CLOSED! UHH LEFT ME STRANDED TWICE BECAUSE IT RAN DOWN MY BATTERY.. THERE NEEDS TO BE A RECALL! PAID TOO MUCH FOR THIS VEHICLE!
NHTSA ODI #10983413
54,123 miles · Apr 30, 2017
Electronic Stability Control (esc)
DRIVER DOOR AJAR LIGHT STAYS ON AND WONT GO OFF AFTER SEVERAL ATTEMPTS. DOOR IS FOR SURE SHUT AND LIGHTS STAY ON AND DOORS WILL NOT LOCK. THIS IS DANGEROUS, ESPECIALLY WITH SMALL CHILDREN IN THE CAR.
NHTSA ODI #10981527
80,000 miles · Apr 28, 2017
Electrical System
DOOR AJAR LIGHT KEEP BEING ON AND I CANNOT FIND THE PROBLEM. THE DOOR IS SHUT BUT LIGHT STAYS ON. IT KEEPS RUNNING MY BATTERY DOWN AND HAS BEEN A PROBLEM FOR 6 MONTHS.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2011 Ford Edge Problems, Complaints & Recalls | Skip That Year
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