Electrical System. Review the 686 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 274 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 261 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

23 crash reports4 fire reports7 injury reports

What owners actually said

1,801 reports

85,000 miles · Jun 13, 2018

Service Brakes

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I BRAKED HARD ON A NORMAL 3-LANE CITY STREET TO AVOID AN INCIDENT. I WAS GOING STRAIGHT, NOT TURNING. THERE SEEMED TO BE NO UNUSUAL CIRCUMSTANCES OTHER THAN AN UNEXPECTED NEED TO 'SLAM ON THE BRAKES' TO AVOID A BAD DRIVER. FROM THAT POINT 30-60 DAYS AGO, MY BRAKES HAVE BEEN SOFT/SPONGY. (THIS HAPPENED ONCE BEFORE BUT CORRECTED ITSELF AFTER A FEW DAYS.) THE BRAKE PEDAL PASSES ITS 'NORMAL' POINT OF EFFECTIVENESS AND ENGAGES ONLY CAUTIOUSLY ONCE PRESSED FURTHER TO THE FLOOR. HAVE PAID FORD $270 TO HAVE THE BRAKES BLED AND DIAGNOSED'A FAULTY HYDRAULIC CONTROL UNIT. THIS SEEMS TO BE COMMON WITH MULTIPLE FORD MODELS. PLEASE RESEARCH WHETHER A RECALL CAN BE ISSUED AS MY BRAKES HAVE BEEN MAINTAINED AND I SHOULD NOT HAVE TO PAY ~$1500 FOR A FAULTY PART USED BY FORD'ESPECIALLY SUCH A CRITICAL ONE, ESPECIALLY ONE THAT COSTS ALMOST $300 TO DIAGNOSE. ADDITIONALLY, FORD ALREADY HAS ISSUED AN 'EXTENDED WARRANTY' RELATED TO ITS BRAKE BOOSTER IN MY YEAR MODEL VEHICLE. WHILE THE RECALL INDICATES A SPONGY BRAKE AS A SIGN OF THIS TROUBLE, THE FORD TECH CONTRADICTED THE WARRANTY DESCRIPTION AND STATED THAT A FAULTY BRAKE BOOSTER WOULD CREATE A STIFF BRAKE INSTEAD. WHICH IS IT, FORD? PLEASE RESEARCH BOTH AND FORD'S RESPONSE AND ENSUING DIAGNOSES RELATED TO THE BRAKE BOOSTER EXTENDED WARRANTY. THANK YOU.

NHTSA ODI #11101558

Mileage unknown · Jun 4, 2018

Structure

THE DRIVERS DOOR WILL NOT LOCK AND WHEN I DO TRY, IT COMES UNLOCKED AND THE LIGHTS STAY ON. THE CONTROL DINGS TO TELL E THE DOOR IS WHAT.

NHTSA ODI #11099468

120,000 miles · May 29, 2018

Engine

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I OWN A 2011 FORD EDGE LIMITED WITH A 3.5L, 6 CYLINDER ENGINE. THE VEHICLE HAS BEEN FAITHFULLY MAINTAINED SINCE I PURCHASED IT AT ~30,000 MILES. ON 5/25/2018 WHILE DRIVING OUT-OF-STATE AND WITH APPROXIMATELY 120,000 MILES THE VEHICLE BEGAN EXHIBITING SYMPTOMS OF STALLING AT STOPS AND WHILE PARKING; THERE WERE NO WARNING LIGHTS OR INDICATIONS OF TROUBLE. PULLING OFF THE ROAD I INSPECTED THE AUTOMATIC TRANSMISSION FLUID FIRST, SINCE THAT SEEMED THE MOST-LIKELY CULPRIT. DURING THIS CHECK I OVERHEARD A LOT OF NOISE AS HOT COOLANT WAS BEING EJECTED INTO THE COOLANT OVERFLOW RESERVOIR AND IT WAS WHILE THE CAR WAS PARKED THAT THE OVERHEAT INDICATOR FIRST SOUNDED. AFTER SHUTTING OFF THE ENGINE I NOTICED WATER ON THE PAVEMENT UNDER THE VEHICLE. I ARRANGED FOR THE VEHICLE TO BE TOWED TO A FORD DEALERSHIP WHERE IT WAS DETERMINED THE COOLANT PUMP HAD FAILED. THOUGH COMPLETELY WITHOUT SYMPTOMS UNTIL THE FINAL FEW MINUTES, BECAUSE THE PUMP IS DRIVEN BY THE ENGINE'S TIMING CHAIN, ENOUGH DAMAGE HAD BEEN DONE THAT A SIGNIFICANT AMOUNT OF COOLANT HAD ENTERED THE ENGINE. THE ENGINE WOULD START, BUT PRESSURES IN CYLINDERS 2 AND 4 WERE COMPROMISED AND UNKNOWN OTHER DAMAGE HAD OCCURRED. THE FORD SERVICE ADVISED THAT THE PUMP REPLACEMENT WOULD COST ON THE ORDER OF $2,000 AND THAT LIFE-EXPECTANCY FOR THE PART WAS 150,000 MILES - TWO NUMBERS THAT SEEM INCONGRUOUS BY THEMSELVES FOR A MAINTENANCE ITEM. IN ADDITION, THE ABSENCE OF A COOLING SYSTEM WARNING FACILITATED DRIVING THE VEHICLE WHILE CATASTROPHIC DAMAGE WAS CAUSED TO THE ENGINE.

NHTSA ODI #11098462

17,000 miles · May 24, 2018

Electrical System

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OUR 2011 FORD EDGE,WHICH WE BOUGHT NEW FROM A LOCAL DEALERSHIP,NOW HAS AN ODOMETER READING OF JUST OVER17,000 MILES.AFTER EXPERIENCING THE INTERIOR LIGHTS COMING ON AND REMAINING ON WITHOUT THE SWITCH BEING USED OR THE DOORS OPENE,WE NOTICED THAT THE'DRIVERS DOOR AJAR' WARNING CAME ON AND THE DOOR WAS ACTUALLY CLOSED TIGHTLY.THE INTERIOR DOOR LOCKS WOULD ENGAGE AND RELEASE REPEATEDLY WHILE DRIVING.THIS WAS THE GREATEST CAUSE OF ALARM FOR US BECAUSE OUR SMALL GREAT GRANDCHILDREN OFTEN RIDE WITH US. OUR BATTERY WENT BAD AND FROM WHAT I CAN DETERMINE,THIS MAY BE THE REASON.MY WIFE IS THE PRINCIPAL OPERATOR AND NO LONGER FEELS SAFE IN THIS VEHICLE WITH THIS PROBLEM EXISTING.I HAVE CONTACTED FOMOCO CUSTOMER SERVICE AND THERE IS NO RECOURSE OTHER THAN PAY THE DEALERSHIP TO REPAIR/REPLACE THE ACTUATOR.I FEEL THAT AS MANY PROBLEMS AS HAVE OCCURRED WITH THESE PARTS,A RECALL SHOULD ALREADY HAVE BEEN DONE BY FORD...THIS PROBLEM HAS OCCURRED IN TRAFFIC AND ALSO WHILE PARKED IN OUR DRIVE.THANKS FOR ALLOWING ME THIS OPPORTUNITY.

NHTSA ODI #11097856

80,000 miles · May 23, 2018

Electrical SystemExterior LightingStructure

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THE DOOR AJAR LIGHT STAYS ON DESPITE ALL DOORS BEING CLOSED. THIS IN TURN PROHIBITS THE DOORS TO LOCK ON THE VEHICLE (WHILE DRIVING AND PARKED).THE DOME LIGHT WILL TURN ON INTERMITTENTLY, THIS INCLUDES DURING NIGHT TIME DRIVING AND WHEN PARKED - BOTH CREATING MAJOR SAFETY ISSUES. BATTERY DRAINAGE - BEING LEFT WITH AN INOPERABLE VEHICLE. VISIBILITY - SEVERE GLARE AND LIMITED VISIBILITY WHILE DRIVING IN DARKNESS. PERSONAL SAFETY - DOORS NOT LOOKING CREATES A THREAT TO PERSONAL SAFETY (THERE IS A REASON CAR DOORS LOCK AUTOMATICALLY WITHIN A FEW MINUTES OF TAKEOFF - PERSONAL SAFETY). IN ADDITION TO THIS, THE BACKUP CAMERA WENT OUT AT 50000MILES. SO DISAPPOINTED!

NHTSA ODI #11097708

81,000 miles · May 12, 2018

Engine

CAR STALLS AFTER SLOWING, ALMOST STOPPED ON A CITY STREET. THIS HAS HAPPENED FOUR (4) TIMES OVER THE LAST FEW WEEKS. AFTER COASTING TO THE SIDE OF THE ROAD AND TURNING IGNITION OFF, CAR RESTARTS AND RESUMES NORMAL OPERATION.

NHTSA ODI #11093456

80,000 miles · May 8, 2018

Visibility/wiper

MY WIPER BLADES GO WILL GO OFF ABOUT EVERY 5-10 SECONDS AND KNOW IS IN OFF POSITION. MY VEHICLE CAN BE IN PARK OR IN MOTION AND STILL THE SAME. I'VE TWISTED THE KNOW ON AND OFF AND STILL THEY WILL NOT TURN OFF. STARTED ABOUT 3 WEEKS AGO AND STILL GOING

NHTSA ODI #11092385

53,510 miles · May 3, 2018

Engine

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VEHICLE STALLS DURING OPERATION. THIS HAS OCCURRED APPROXIMATELY 6 TIMES IN THE LAST 60 DAYS. IT GOES INTO LIMP MODE SHOWING " AWD OFF" AND THE "WRENCH" ICON. CONTACTED FORD CONCERNING THE CUSTOMER SATISFACTION PROGRAM 16B23 RELATED TO THIS BUT WAS DENIED COVERAGE.THE VEHICLE SAT AT THE DEALERSHIP FOR THREE DAYS WITHOUT THEM BEING ABLE TO REPEAT THE ISSUE. THE PROBLEM WILL RESET WHEN THE VEHICLE IS TURNED OFF, AND NO HISTORY IS CAPTURED. THE CODE THAT WE JUST DISCOVERED DURING AN EPISODE IS A P2111 CODE ACQUIRED BY A CAN BUSS READER AS IT HAPPENED IN TRAFFIC IN MOTION ON A CITY STREET. PULLED TO THE SIDE OF THE ROAD AND TURNED IT OFF AND IT RESET. THIS IS DANGEROUS ! MY GRANDCHILDREN RIDE IN THIS VEHICLE.THIS VEHICLE HAS LESS THAN 55K MILES SINCE NEW. IT'S FRUSTRATING TO KNOW THAT FORD IS AWARE OF THE ISSUE AND CHOOSES TO REFUSE THE PROBLEM UNTIL SOMEONE IS INJURED OR KILLED.

NHTSA ODI #11091663

130,000 miles · May 3, 2018

Service BrakesCrash

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WHEN WE RETURNED FROM VACATION WE NOTICED THE BRAKE PETAL WAS SINKING TO THE FLOOR. THE CAR WOULD TAKE A BIT TO COME TO A STOP. AT ONE POINT I WAS AT A COMPLETE STOP AT A LIGHT. THE PETAL SANK AND THE CAR ROLLED FORWARD AND INTO THE BUMPER OF THE CAR IN FRONT OF ME (NO INJURIES). WE CHANGED THE BRAKE FLUID AND BLED THEM MANY TIMES. WE RESEARCHED ON WHAT MIGHT BE WRONG. ULTIMATELY I FOUND THAT FORD WOULD REPLACE THE BRAKE BOOSTER DUE TO SOME SORT OF RECALL. THEY REPLACED IT AND SAID THAT THE CAR STILL HAD THE SAME PROBLEM. THEY SAID TO REPLACE THE MASTER CYLINDER, WHICH THEY QUOTED $890 FOR. THEY ALSO CHARGED ME $190 TO DO FURTHER INSPECTION. WE TOOK THE CAR HOME AND ORDERED A MASTER CYLINDER FOR ABOUT $80. WE PUT IN THE MASTER CYLINDER OURSELVES. WE BENCH BLED THE CYLINDER AND ONCE IT WAS INSTALLED WE BLED THE BRAKES ON 5 SEPARATE OCCASIONS, ABOUT 10 MINS ON EACH WHEEL. THE PEDAL WAS STILL SINKING. WE HAD A MECHANIC COME OUT TO CHECK OUR WORK. HE SAID THAT EVERYTHING WE DID WAS FINE AND HE BLED THE BRAKES MULTIPLE TIMES. STILL SINKING PEDAL. HE CONCLUDED THAT WE MAY HAVE PURCHASED A FAULTY CYLINDER. I TOOK IT TO 2 OTHER MECHANICS, FIRESTONE AND BIG O TIRES, THEY BOTH SAID IT WOULD HAVE TO BE THE MASTER CYLINDER. SO...I ORDERED ANOTHER CYLINDER. WE HAD A MECHANIC COME OUT TO INSTALL. STILL...SINKING PEDAL. HE SAID THAT IT MIGHT BE THE ABS SYSTEM, WHICH I SUSPECTED. HE ALSO SAID THAT IT MAY BE THAT FORD WOULD NEED TO USE SOME SPECIAL TOOL THAT ONLY THEY HAVE TO RESET SOMETHING OR OTHER. SO I FINALLY GAVE IN AND TOOK IT BACK TO FORD. THEY TOLD ME THAT THE HYDRAULIC CONTROL UNIT HAD FAILED, AND QUOTED $2042.50 TO REPLACE IT, $1400 OF THAT IS JUST LABOR. THE FORD REP SAID THAT ONLY FORD SERVICE DEPARTMENTS CAN FIX THIS ISSUE, BECAUSE THEY HAVE THE CORRECT TOOLS FOR IT.

NHTSA ODI #11091619

66,000 miles · Apr 28, 2018

Electrical System

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THE DOOR AJAR SENSORS ARE ERRATIC AND OFTEN REPORT FALSE AJAR CONDITIONS. THIS RESULTS IN THE INTERIOR LIGHTS NOT GOING OUT UNTIL YOU REACH A CERTAIN FORWARD SPEED AND THE THE DOORS WILL NOT STAY LOCKED WITH THE POWER LOCKS, YOU PRESS LOCK AND THEY UNLOCK. THE LIGHTS ALSO COME ON RANDOMLY WHILE THE CAR IS PARKED. THESE SENSORS HAVE A 100% FAILURE RATE AND ARE PART OF THE DOOR LATCH SO THEY ARE EXPENSIVE TO REPLACE. IT MAKES IT VERY DANGEROUS MANEUVERING THE CAR AT NIGHT WITH THE INTERIOR LIGHTS ON AND IT IS PRETTY UNSAFE TO NOT BE ABLE TO LOCK ALL THE DOORS AND HAVE THEM STAY LOCKED.

NHTSA ODI #11090817

Official recalls

11V128000 · Electrical System:software

Feb 24, 2011

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence & remedy

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

10V659000 · Structure:body

Dec 29, 2010

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence & remedy

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

10V516000 · Latches/locks/linkages:hatchback/liftgate:lock

Oct 27, 2010

FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."

Consequence & remedy

Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.

Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

PE16012 · Door Ajar Warning Light Always On

Opened Sep 28, 2016 · Closed Mar 20, 2017

Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.

Additional source detail variants (3)

Interior Lighting

Latches/locks/linkages:doors:latch

Latches/locks/linkages