Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1380–25K
40825–50K
39750–75K
22375–100K
211100–150K
61150K+
1,438 reports with mileage · 363 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 686 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 274 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 261 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports7 injury reports
What owners actually said
1,801 reports
120,000 miles · Aug 7, 2018
Exterior Lighting
THE HEADLIGHTS HAVE NO HORIZONTAL, ONLY VERTICAL ADJUSTMENT ALLOWED AND CAN NOT BE ADJUSTED SO AS TO LIGHT THE ROAD FULL WIDTH WHICH, CAUSES PARKED CARS AND SUCH TO BE OVERLOOKED AND POSSIBLY STRUCK. I HAVE HAD SEVERAL CLOSE CALLS BECAUSE OF THIS PROBLEM WHEN DRIVING AFTER DARK. THIS IS A MAJOR SAFETY RISK AND SHOULD NOT BE IGN…
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THE HEADLIGHTS HAVE NO HORIZONTAL, ONLY VERTICAL ADJUSTMENT ALLOWED AND CAN NOT BE ADJUSTED SO AS TO LIGHT THE ROAD FULL WIDTH WHICH, CAUSES PARKED CARS AND SUCH TO BE OVERLOOKED AND POSSIBLY STRUCK. I HAVE HAD SEVERAL CLOSE CALLS BECAUSE OF THIS PROBLEM WHEN DRIVING AFTER DARK. THIS IS A MAJOR SAFETY RISK AND SHOULD NOT BE IGNORED. FORD MOTOR CO. MUST BE MADE TO CORRECT THIS PROBLEM.
NHTSA ODI #11118423
93,000 miles · Aug 6, 2018
Vehicle Speed Control
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS MANUALLY RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO WINNER FORD (591 S DUPONT HWY, DOVER, DE); HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF T…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS MANUALLY RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO WINNER FORD (591 S DUPONT HWY, DOVER, DE); HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
NHTSA ODI #11118126
30,857 miles · Aug 6, 2018
Service Brakes
TAKATA RECALL BRAKES WOULD NOT STOP/ REPLACED POWER BRAKE BOOSTER
NHTSA ODI #11115885
112,000 miles · Aug 1, 2018
Unknown Or Other
I WAS DRIVING TO WORK WHEN I HEARD A LOUD BOOM. AT FIRST I THOUGHT I HAD BLOWN A TIRE, BUT MY VEHICLE WAS NOT SHAKING LIKE I HAD, I LOOKED IN THE BACK SEAT TO MAKE SURE MY SON WAS OK AND THAT IS WHEN I NOTICED MY SUN ROOF HAD SHATTERED. NOTHING HIT IT, IT JUST SHATTERED ON ITS OWN.
NHTSA ODI #11115261
110,000 miles · Aug 1, 2018
Electronic Stability Control (esc)EngineVehicle Speed Control
I TOOK A LEFT TURN TO GET ONTO THE INTERSTATE ON 7/30/18 AT 7:45 AM. WHEN I STARTED TO ACCELERATE TO MERGE ONTO INTERSTATE WITHOUT WARNING MY CAR STALLED AND I WAS NOT ABLE TO ACCELERATE. I WAS ABLE TO PULL OVER THANKFULLY AND TURN MY EMERGENCY LIGHTS ON. MY CAR STARTED TO "JUMP" AND WAS BASICALLY STALLING OUT. I TURNED THE CAR …
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I TOOK A LEFT TURN TO GET ONTO THE INTERSTATE ON 7/30/18 AT 7:45 AM. WHEN I STARTED TO ACCELERATE TO MERGE ONTO INTERSTATE WITHOUT WARNING MY CAR STALLED AND I WAS NOT ABLE TO ACCELERATE. I WAS ABLE TO PULL OVER THANKFULLY AND TURN MY EMERGENCY LIGHTS ON. MY CAR STARTED TO "JUMP" AND WAS BASICALLY STALLING OUT. I TURNED THE CAR OFF AND THEN AFTER 5 MINUTES I WAS ABLE TO TURN THE CAR BACK ON AND IT RAN FINE. I BROUGHT THE CAR TO MY LOCAL FORD DEALERSHIP AND THEY KEPT IT FOR TWO DAYS. THEY TRIED TO RECREATE THE ISSUE BUT WERE UNABLE TO AND SAID THEY COULD NOT READ THE ERROR ON THE COMPUTER BECAUSE IT HAD BEEN "WIPED" OUT WHEN I RESTARTED MY CAR. THEY TOLD ME TO COME BACK WHEN THE CAR STALLS AGAIN. I FEEL VERY UNSAFE DRIVING A CAR THAT CAN STALL OUT AND LOSE POWER AT ANY MINUTE. I DRIVE A 24 MILE BRIDGE WITH NO SHOULDERS DAILY AND INTERSTATES. I DO NOT FEEL SAFE DRIVING MY SON AROUND IN THIS CAR. FORD WILL NOT DO ANYTHING FOR ME UNTIL THE CAR STALLS AGAIN. THEY TOLD ME NOT TO TURN IT OFF AND "LIMP" IT TO THE DEALERSHIP(DRIVE IT SLOWLY).
NHTSA ODI #11115134
101,000 miles · Jul 30, 2018
Unknown Or Other
I WAS DRIVING DOWN THE ROAD TAKING MY CHILD TO DAYCARE AND THEN GOING TO WORK LIKE WE DO EVERY DAY, WHEN THE VEHICLE STOPPED ACCELERATING. IT DIDN'T DIE, BUT IT JUST WOULDN'T LET ME ACCELERATE ANYMORE. I HAD TO TURN ON MY HAZARD LIGHTS AND GET OFF THE ROAD AS BEST AS I COULD SEEING AS HOW THERE WAS NO SHOULDER FOR ME TO PULL OVE…
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I WAS DRIVING DOWN THE ROAD TAKING MY CHILD TO DAYCARE AND THEN GOING TO WORK LIKE WE DO EVERY DAY, WHEN THE VEHICLE STOPPED ACCELERATING. IT DIDN'T DIE, BUT IT JUST WOULDN'T LET ME ACCELERATE ANYMORE. I HAD TO TURN ON MY HAZARD LIGHTS AND GET OFF THE ROAD AS BEST AS I COULD SEEING AS HOW THERE WAS NO SHOULDER FOR ME TO PULL OVER ON. I PUT THE VEHICLE IN PARK AND RESTARTED IT AND IT DROVE FINE AFTER THAT. I'VE LOOKED UP MANY OTHER COMPLAINTS ABOUT THIS SAME ISSUE SO I'M WORRIED THAT IT WILL CONTINUE HAPPENING AND WE MIGHT NOT BE SO LUCKY THE NEXT TIME. OF COURSE I JUST SURPASSED MY 100,000 WARRANTY SO THERE'S NO TELLING WHAT IT WILL COST TO FIX IT. SURELY FORD KNOWS THIS IS AN ISSUE THAT THOUSANDS OF THEIR CUSTOMERS WITH THIS SAME VEHICLE ARE HAVING. I'M NOT SURE WHY THEY HAVEN'T DONE ANYTHING ABOUT IT YET.
NHTSA ODI #11114572
130,000 miles · Jul 29, 2018
Engine
AS I WAS TRAVELLING HOME FORM VACATION MY CHECK LIGHT CAME ON. I PULLED OVER AND CHECKED THE CAR MANUAL FOR THE SIGNIFICANCE OF THIS WARNING. THE MANUAL STATED THAT, "IF THIS WARNING STAYS ILLUMINATED, THEN IT MEANS THAT THE CAR IS DUE FOR A SERVICE MAINTENANCE. IF THE WARNING CONTINUES TO BLINK, THEN SERVICE IMMEDIATELY." I C…
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AS I WAS TRAVELLING HOME FORM VACATION MY CHECK LIGHT CAME ON. I PULLED OVER AND CHECKED THE CAR MANUAL FOR THE SIGNIFICANCE OF THIS WARNING. THE MANUAL STATED THAT, "IF THIS WARNING STAYS ILLUMINATED, THEN IT MEANS THAT THE CAR IS DUE FOR A SERVICE MAINTENANCE. IF THE WARNING CONTINUES TO BLINK, THEN SERVICE IMMEDIATELY." I CONTINUED TO DRIVE FOR ANOTHER 5 MILES AND NOTICED THAT THE CAR WAS IDLING LOW AND RUNNING ROUGH. I CAME TO A RED LIGHT AND THE WARNING SIGN FOR AN OVER HEATED ENGINE APPEARS. I HAD THE CAR TOWED TO A AUTOMOTIVE FACILITY AND WAS TOLD THAT THE WATER PUMP HAD BROKEN AND THAT MY ANTI FREEZE AND OIL HAD MIXED TOGETHER AND CIRCULATED THROUGH THE ENTIRE ENGINE PRETTY MUCH DAMAGING THE ENTIRE ENGINE. THE COST ESTIMATE TO HAVE A NEW ENGINE INSTALLED WOULD BE OVER $10,000, DUE TO THE WATER PUMP BEING INCASED IN THE ENGINE. THIS CAR HAD ONLY HAD 130,000 MILES ON IT, AND I REGULARLY KEPT UP WITH SERVICE ON THE VEHICLE. UPON ON LINE RESEARCH, IT IS MY UNDERSTANDING THAT FORD IS MORE THAN AWARE OF THIS ISSUE AND CONTINUES TO NOT DO ANYTHING ABOUT IT. I HAD THE CAR TOWED TO MY HOME AND IT WILL NOW SIT THERE UNTIL I CAN REDUCE THE AMOUNT OWED ON THE VEHICLE AND TRADE IT IN. THE WORST PART OF THIS IS, THAT THERE WAS NO TYPE OF WARNING WHATSOEVER, NOR DID FORD EVER MAKE ME AWARE OF THIS BEING A PROBLEM IN THIS VEHICLE.
NHTSA ODI #11114360
35,618 miles · Jul 28, 2018
Electrical System
DRIVERS DOOR AJAR SWITCH DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED.
NHTSA ODI #11114266
68,000 miles · Jul 25, 2018
Service Brakes
WHEN CAR IS MOVING SOMETIMES WHEN YOU STOP THE BRAKE PEDAL IS HARD AND YOU HAVE TO REALLY PUSH TO STOP THE VEHICLE
NHTSA ODI #11113697
79,600 miles · Jul 18, 2018
Electronic Stability Control (esc)
WHEN BACKING UP I HAVE THE REAR VIEW CAMERA BUT I DO NOT HAVE ANY GUIDANCE LINES. I STILL DO NOT HAVE ANY.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2011 Ford Edge Problems, Complaints & Recalls | Skip That Year
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