NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,801 reports58,000 miles · Oct 16, 2019
Service Brakes
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT PUSHED THE BRAKE PEDAL WITH FORCE AND SLOWLY CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN TO BOHN FORD (504-347-7000, LOCATED AT 3737 LAPALCO BOULEVARD, HARVEY, LA 70058) WHERE IT WAS DI…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT PUSHED THE BRAKE PEDAL WITH FORCE AND SLOWLY CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN TO BOHN FORD (504-347-7000, LOCATED AT 3737 LAPALCO BOULEVARD, HARVEY, LA 70058) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS TRANSFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000. *DT *TP
NHTSA ODI #11268856
119,000 miles · Oct 15, 2019
Service Brakes
IN JULY 2017, EXPERIENCED HARD TO PRESS BRAKES WITH HISSING NOISE, WARRANTY EXTENSION PROVIDED TO REPLACE BRAKE BOOSTER, 27 MONTHS LATER, SIMILAR ISSUE, BRAKES WORK BUT PEDAL CONTINUES TO FLOOR. RECOMMENEDED MASTER CYLINDER REPLACEMENT BY DEALERSHIP AND INDEPENDENT MECHANIC, REPLACED AND STILL HAVING THE SAME ISSUE - DIAGNOSIS I…
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IN JULY 2017, EXPERIENCED HARD TO PRESS BRAKES WITH HISSING NOISE, WARRANTY EXTENSION PROVIDED TO REPLACE BRAKE BOOSTER, 27 MONTHS LATER, SIMILAR ISSUE, BRAKES WORK BUT PEDAL CONTINUES TO FLOOR. RECOMMENEDED MASTER CYLINDER REPLACEMENT BY DEALERSHIP AND INDEPENDENT MECHANIC, REPLACED AND STILL HAVING THE SAME ISSUE - DIAGNOSIS IS THAT IT IS AGAIN BRAKE BOOSTER WHICH WAS ONLY COVERED FOR A SINGLE REPAIR AND WARRANTIED FOR 12 MONTHS. NO RECOURSE FROM FORD DESPITE MANY REPORTS OF THIS ISSUE FROM OTHER CUSTOMERS, EXPENSIVE AND DANGEROUS FAILURE.
NHTSA ODI #11268698
117,000 miles · Oct 10, 2019
Electrical SystemService Brakes
WITH OUT WARNING THE BRAKES WILL GO OUT AFTER A FEW DAYS THEY WORK AGAIN . NO ONE KNOWS WHY . THEY CAN NOT FIND ANY REASON FORE THIS. THIS HAS HAPPENED 7 TIMES THIS IS A SAFETY PROBLEM AND NEEDS TO BE ADDRESSED PROMPTLY. THIS HAPPENS WHEN DRIVING THIS CAR.
NHTSA ODI #11267647
86,000 miles · Oct 9, 2019
Service Brakes
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE DRIVER WAS ABLE TO STOP AFTER DEPRESSING THE BRAKE PEDAL MULTIPLE TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ELDER FORD OF ROMEO (LOCATED AT 633…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE DRIVER WAS ABLE TO STOP AFTER DEPRESSING THE BRAKE PEDAL MULTIPLE TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ELDER FORD OF ROMEO (LOCATED AT 63300 VAN DYKE, WASHINGTON, MI 48095, (586) 838-1250) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO THE SAME DEALER AGAIN AND IT WAS DIAGNOSED THAT THE BRAKE CYLINDER NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON OCTOBER 3, 2019. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME AND IT WAS DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11267353
87,562 miles · Oct 9, 2019
Service Brakes
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 55-70 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 55-70 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS ALREADY REPAIRED AND WOULD NOT BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 87,562.
NHTSA ODI #11267300
148,000 miles · Sep 30, 2019
Power Train
THE VEHICLE WAS STATIONARY AND ATTEMPTING TO ACCELERATE AWAY FROM A STOP LIGHT. THE VEHICLE WOULD NOT MOVE UNDER ITS OWN POWER. THE ENGINE RPM WOULD INCREASE AS WELL AS THE SPEEDOMETER BUT NO MOVEMENT. THE VEHICLE WOULD ALSO MOVE WITH THE VEHICLE IN PARK. TOWED TO SHOP WHERE IT WAS DETERMINED THAT THE AXLE RETAINER CLIP HAD FALL…
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THE VEHICLE WAS STATIONARY AND ATTEMPTING TO ACCELERATE AWAY FROM A STOP LIGHT. THE VEHICLE WOULD NOT MOVE UNDER ITS OWN POWER. THE ENGINE RPM WOULD INCREASE AS WELL AS THE SPEEDOMETER BUT NO MOVEMENT. THE VEHICLE WOULD ALSO MOVE WITH THE VEHICLE IN PARK. TOWED TO SHOP WHERE IT WAS DETERMINED THAT THE AXLE RETAINER CLIP HAD FALLEN OFF AND THE CV AXLE AND IT SLID OUT OF THE THE INNER SHAFT AND STRIPPED THE ENTRY TEETH AND THE END OF THE CV SHAFT. KNOWN PROBLEM ON 2012-14 FORD EDGE.
NHTSA ODI #11265235
128,000 miles · Sep 23, 2019
Power TrainCrash
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 8 MPH, THE REVERSE SENSORS WENT OFF. THE CONTACT MENTIONED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED. WHEN THE VEHICLE WAS PLACED IN REVERSE, THE INSTRUMENT PANEL AND BACK UP CAMERA WENT BLANK. THE CONTACT MENTIONED THAT THE GEAR BECAME STUCK IN REVERSE AND THE VEHICLE ROL…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 8 MPH, THE REVERSE SENSORS WENT OFF. THE CONTACT MENTIONED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED. WHEN THE VEHICLE WAS PLACED IN REVERSE, THE INSTRUMENT PANEL AND BACK UP CAMERA WENT BLANK. THE CONTACT MENTIONED THAT THE GEAR BECAME STUCK IN REVERSE AND THE VEHICLE ROLLED INTO THE VEHICLE IN THE REAR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT TURNED THE VEHICLE ON AND OFF UNTIL IT BECAME OPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH WAS NOT RECOGNIZING WHAT GEAR WAS SELECTED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO MIDWEST KIA (8725 W KELLOGG DR, WICHITA, KS 67209, (316) 448-8493), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
NHTSA ODI #11257487
172,000 miles · Sep 18, 2019
Electrical SystemService Brakes
VEHICLE WAS TRAVELING APX 35MPH WENT TO DEPRESS BRAKE AT STOP LIGHT, BRAKE FELT STUCK HALFWAY, VEHICLE DID NOT SLOW DOWN AND THEN BRAKES MAKE A HIGH PITCH BEEP SOUND WHEN FULLY DEPRESSED.
NHTSA ODI #11256462
85,000 miles · Sep 13, 2019
Power Train
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO KAYSER FORD LINCOLN (2303 W BELTLINE HWY, MADISON, WI 53713, (608) 271-6000) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO KAYSER FORD LINCOLN (2303 W BELTLINE HWY, MADISON, WI 53713, (608) 271-6000) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
NHTSA ODI #11255330
Mileage unknown · Sep 9, 2019
Structure
DOOR AJAR SENSOR ON THE DRIVER SIDE DOOR WONT GO OFF
NHTSA ODI #11254161
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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