NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,801 reports68,000 miles · Jun 10, 2013
Vehicle Speed Control
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 48 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE WRENCH WARNING ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLAC…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 48 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE WRENCH WARNING ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10516035
Mileage unknown · Jun 5, 2013
Engine
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH A WARNING SYMBOL ALERT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS COASTED OFF OF THE ROADWAY AND INTO A GRASSY AREA. THE ENGINE WAS RESTARTED AFTER FIVE MINUTES AND RESUMED NORMALLY. THE FAI…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH A WARNING SYMBOL ALERT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS COASTED OFF OF THE ROADWAY AND INTO A GRASSY AREA. THE ENGINE WAS RESTARTED AFTER FIVE MINUTES AND RESUMED NORMALLY. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
NHTSA ODI #10515200
49,236 miles · Jun 2, 2013
Power Train
I PURCHASED THIS CERTIFIED PRE OWNED 2011 FORD EDGE AND 3000 MILES INTO OWNING IT THE DRIVE TRAIN HAS REPEATEDLY SLIPPED AND WHEN IT ENGAGES IT SLAMS. THIS SEEMS TO HAPPEN AT ANY TIME MOSTLY FROM AFTER STOPPING AND SOMETIMES AS THE CAR IS JUST DRIVING AT LOW SPEEDS. I`M TAKING IT IN FOR THIS SOON BUT FROM THESE OTHER POSTINGS I …
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I PURCHASED THIS CERTIFIED PRE OWNED 2011 FORD EDGE AND 3000 MILES INTO OWNING IT THE DRIVE TRAIN HAS REPEATEDLY SLIPPED AND WHEN IT ENGAGES IT SLAMS. THIS SEEMS TO HAPPEN AT ANY TIME MOSTLY FROM AFTER STOPPING AND SOMETIMES AS THE CAR IS JUST DRIVING AT LOW SPEEDS. I`M TAKING IT IN FOR THIS SOON BUT FROM THESE OTHER POSTINGS I DON`T FEEL SO GOOD ABOUT WHAT TO EXPECT. *TR
NHTSA ODI #10514703
23,500 miles · May 31, 2013
Power Train
ON MARCH 9, 2013 WHILE DRIVING 40 MILES PER HOUR, THE VEHICLE JERKED AS IF I HAD HIT OR BEEN HIT BY SOMETHING, PULLED OVER INTO A PARKING LOT, GOT OUT LOOKED UNDER MY VEHICLE WALKED AROUND AND DIDN'T HIT ANYTHING, MY MOTOR DIDN'T COME OUT, DIDN'T GET HIT BY ANOTHER VEHICLE, NO BLOWOUT TIRES, GOT BACK IN MY VEHICLE AND DROVE HOME…
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ON MARCH 9, 2013 WHILE DRIVING 40 MILES PER HOUR, THE VEHICLE JERKED AS IF I HAD HIT OR BEEN HIT BY SOMETHING, PULLED OVER INTO A PARKING LOT, GOT OUT LOOKED UNDER MY VEHICLE WALKED AROUND AND DIDN'T HIT ANYTHING, MY MOTOR DIDN'T COME OUT, DIDN'T GET HIT BY ANOTHER VEHICLE, NO BLOWOUT TIRES, GOT BACK IN MY VEHICLE AND DROVE HOME WITH NO OTHER ISSUES (WOW). THEN ON MARCH 31, 2013 WHILE DRIVING HOME FROM AN OUT OF TOWN TRIP, ALMOST HOME, ON THE INTERSTATE DRIVING 75 MILES PER HOUR THE VEHICLE JERKED AGAIN LIKE IT DID THAT DAY ON MARCH 9, MY HUSBAND WAS IN THE PASSENGER SEAT WITH HIS EYES CLOSED AND SAT STRAIGHT UP AND ASKED ME IF WE HAD BEEN HIT. EXPLAINED TO HIM THIS IS EXACTLY THE SAME THING THAT HAPPENED TO ME A FEW WEEKS AGO. TOOK IT BACK IN AND OF COURSE THE DEALERSHIP COULD NOT REPLICATE SO A RECORDER WAS INSTALLED. ON MAY 24, 2013 THIS HAPPENED AGAIN I PUSHED THE BUTTON ON THE RECORD AND NOW MY EDGE IS BACK IN THE SHOP. I HAVE BEEN READING BLOGS ON FORD FORUM, APPARENTLY THIS PROBLEM HAS BEEN GOING SINCE 2007. IF MY VEHICLE DECIDES TO STALL WHILE THIS IS OCCURRING I'M IN DEEP TROUBLE I'LL BE REAR ENDED AND FORD MOTOR WILL HAVE A LAW SUIT ON THEIR HANDS. GLAD IT DIDN'T STALL OUT ON THE HIGHWAY BECAUSE I MAY NOT BE HERE TODAY. *TR
NHTSA ODI #10514535
45,000 miles · May 22, 2013
Engine
TRAVELING ON INTERSTATE HIGHWAY THE ENGINE SHUT DOWN AND A WRENCH WARNING SYMBOL APPEARED ON DASH BOARD. TURNED OFF CAR AND RESTARTED ALL CLEARED. TOOK TO DEALER AND THEY COULD FIND NOTHING ON COMPUTER. HAPPEN AGAIN ON TRIP TO FLORIDA AND TWICE MORE BACK AT HOME. DEALER AGAIN CHECK AND SAID COULD FIND NOTHING. THERE IS DEFINIT…
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TRAVELING ON INTERSTATE HIGHWAY THE ENGINE SHUT DOWN AND A WRENCH WARNING SYMBOL APPEARED ON DASH BOARD. TURNED OFF CAR AND RESTARTED ALL CLEARED. TOOK TO DEALER AND THEY COULD FIND NOTHING ON COMPUTER. HAPPEN AGAIN ON TRIP TO FLORIDA AND TWICE MORE BACK AT HOME. DEALER AGAIN CHECK AND SAID COULD FIND NOTHING. THERE IS DEFINITELY SOMETHING GOING WRONG AND IT A SERIOUS HAZARD WHEN YOU ARE TRAVELING AT INTERSTATE SPEED AND THE CAR ENGINE, POWER STEERING, AND BRAKES STOP WORKING. CAR GOES INTO CREEP MODE UNTIL YOU STOP TURN OFF ENGINE AND RESTART. *TR
NHTSA ODI #10513113
62,000 miles · May 20, 2013
Electrical SystemStructure
DRIVER DOOR AJAR LIGHT WILL NOT SHUT OFF BUT DOOR IS CLOSE PROPERLY. *TR
NHTSA ODI #10512758
38,000 miles · May 17, 2013
Electrical SystemLatches/locks/linkages
2011 FORD EDGE, I AM THE FIRST OWNER AND BOUGHT THIS CAR NEW. AT APPROX 2000 MILES AFTER THE 36K MILE WARRANTY EXPIRED THE DRIVERS DOOR LATCH SWITCH IS MESSED UP. THE DOOR WILL BE SHUTAND THE SYSTEM STILL SHOWS IT AJAR WHICH CAUSES THE INTERIOR LIGHT TO STAY ON FOR 5 PLUS MINUTES. EVEN WHILE DRIVING THE DOOR CLOSED AND NO WAR…
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2011 FORD EDGE, I AM THE FIRST OWNER AND BOUGHT THIS CAR NEW. AT APPROX 2000 MILES AFTER THE 36K MILE WARRANTY EXPIRED THE DRIVERS DOOR LATCH SWITCH IS MESSED UP. THE DOOR WILL BE SHUTAND THE SYSTEM STILL SHOWS IT AJAR WHICH CAUSES THE INTERIOR LIGHT TO STAY ON FOR 5 PLUS MINUTES. EVEN WHILE DRIVING THE DOOR CLOSED AND NO WARNINGS THE SWITCH WILL MALFUNCTION AT NIGHT AND CAUSE THE INTERIOR (WHITE) LIGHTS TO COME ON. THIS IS A HAZZARD AT NIGHT (SAFETY)!!!! I HAVE CONTACTED THE LOCAL FORD AND THEY GIVE ME THE RUN AROUND AND DO NOT WANT TO COVER THEIR DEFECT!! THERE ARE MORE THAN 7 DOCUMENTED CASES ON HERE AND EVEN MY SERVICE ADVISOR SAID THAT THESE YEAR AND MODEL ARE NOTORIUS FOR THIS PROBLEM BUT FORD DOES NOT COVER! SERVICE MANAGER SAID HE HAS NEVER HEARD OF IT (BS). BOTTOM LINE.... IF YOU WILL NOT COVER YOUR PRODUCT I WILL NOT BUY YOUR CHEAP PRODUCT!! LOOKS LIKE TOYOTA WILL GET MY BUSINESS FROM NOW ON SINCE THEY COVER THEIR PRODUCT !! THIS IS A SAFETY ISSUE ESPECIALLY FOR NIGHT DRIVING AND BATTERY LIFE (STRANDED ON ROAD). *TR
NHTSA ODI #10512566
53,000 miles · May 8, 2013
Structure
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR FAILED TO CLOSE AND LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LATCH WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 53,000. *TR
NHTSA ODI #10511062
Mileage unknown · May 7, 2013
Fuel System, GasolineVehicle Speed Control
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THAT THE THROTTLE BODY VALVE NEEDED TO BE REPLACED AND THE FUEL SYSTEM NEEDED TO BE C…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THAT THE THROTTLE BODY VALVE NEEDED TO BE REPLACED AND THE FUEL SYSTEM NEEDED TO BE CLEANED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 44,000. *TR
NHTSA ODI #10510946
15,789 miles · May 7, 2013
Air BagsStructureCrash
I WAS REAR-ENDED AT A PEDESTRIAN CROSSWALK BY A TEEN TEXTING ON HIS SMARTPHONE WHILE DRIVING AT THE SPEED OF ABOUT 40MPH. THE IMPACT CAUSED ME TO SMASH INTO ANOTHER CAR IN FRONT OF ME. I WASN'T INJURED BECAUSE I BRACED MYSELF FOR IMPACT LOOKING UP THROUGH MY MIRRORS. THE AIRBAG LIGHT CAME ON AS IF THEY AIRBAGS WERE ABOUT TO DEPL…
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I WAS REAR-ENDED AT A PEDESTRIAN CROSSWALK BY A TEEN TEXTING ON HIS SMARTPHONE WHILE DRIVING AT THE SPEED OF ABOUT 40MPH. THE IMPACT CAUSED ME TO SMASH INTO ANOTHER CAR IN FRONT OF ME. I WASN'T INJURED BECAUSE I BRACED MYSELF FOR IMPACT LOOKING UP THROUGH MY MIRRORS. THE AIRBAG LIGHT CAME ON AS IF THEY AIRBAGS WERE ABOUT TO DEPLOY ON THE DASH BOARD BUT THEY SIMPLY DIDN'T DEPLOY. WHEN I WAS DRIVING HOME THE CAR STARTED SHAKING AS IF THE AIRBAGS MIGHT POP OUT IF I HIT A BUMP IN THE ROAD. THE CAR IS NOW PARKED AND WILL REMAIN PARKED UNTIL THIS ISSUE IS FULLY RESOLVED.. NO MORE FORD CARS FOR ME! *TR
NHTSA ODI #10510888
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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