Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1380–25K
40825–50K
39750–75K
22375–100K
211100–150K
61150K+
1,438 reports with mileage · 363 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 686 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 274 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 261 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports7 injury reports
What owners actually said
1,801 reports
49,770 miles · Jul 22, 2014
Power Train
NYS THRUWAY AT EXIT 18, CLEARED TOLL BOOTH AND WRENCH SYMBOL ILLUMINATED ON DASH WITH ASSOCIATED DIALOGUE BOX CHECK OWNERS MANUAL. POWER LOSS WAS IMMEDIATELY EVIDENT WITH NO RESPONSE FROM INPUT TO THE ACCELERATOR PEDAL. SHUT OFF ENGINE AND RESTARTED WITH POSITIVE RESULTS. TRAVELED APPROXIMATELY 5 MILES AND SAME INDICATION APPEA…
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NYS THRUWAY AT EXIT 18, CLEARED TOLL BOOTH AND WRENCH SYMBOL ILLUMINATED ON DASH WITH ASSOCIATED DIALOGUE BOX CHECK OWNERS MANUAL. POWER LOSS WAS IMMEDIATELY EVIDENT WITH NO RESPONSE FROM INPUT TO THE ACCELERATOR PEDAL. SHUT OFF ENGINE AND RESTARTED WITH POSITIVE RESULTS. TRAVELED APPROXIMATELY 5 MILES AND SAME INDICATION APPEARED ACCOMPANIED BY LOSS OF POWER AND NO RESPONSE FROM ACCELERATOR PEDAL. SHUT OFF AND RE-STARTED ENGINE WITH NO PROBLEMS. THIS HAS OCCURRED FOUR TIMES SO FAR IN THE LAST TWO WEEKS. I AM AN AIRCRAFT MECHANIC AND IT SEEMS THAT IT'S A SCHEDULING PROBLEM. AFTER THE PREVIOUS INCIDENT IT SEEMS TO RE-APPEAR EVERY 100 MILES, WITH A HALF TANK OF FUEL INDICATED. I RECENTLY ADDED FUEL INJECTION CLEANER TO A FULL TANK OF GAS, SPECIFICALLY FOR A 12 GALLON TANK. THE OIL LIFE IS AT 50% AND A SYSTEMS CHECK INDICATES NO PROBLEMS. ALL INCIDENCES OF THIS HAPPENING WHEN THE AIR CONDITIONING WAS RUNNING AND ENGINE TEMP WAS MID- SCALE. *TR
NHTSA ODI #10615439
39,917 miles · Jul 22, 2014
Structure
AT THE ABOVE MILEAGE THE DRIVER DOOR SENSOR STARTED TO ACT UP, IT WOULD NOT LET ME OPEN THE DOOR BY TOUCHING THE HANDLE SO HAD TO USE THE KEY FOB TO OPEN IT. THEN WHEN I CLOSED THE DOOR IT SIDE THE DOOR WAS OPEN SO I OPENED IT AND SHUT IT AGAIN, STILL THE LIGHT DIDN'T GO OUT. THIS WAS A INTERMITTENT PROBLEM BUT HAS SINCE NEVER C…
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AT THE ABOVE MILEAGE THE DRIVER DOOR SENSOR STARTED TO ACT UP, IT WOULD NOT LET ME OPEN THE DOOR BY TOUCHING THE HANDLE SO HAD TO USE THE KEY FOB TO OPEN IT. THEN WHEN I CLOSED THE DOOR IT SIDE THE DOOR WAS OPEN SO I OPENED IT AND SHUT IT AGAIN, STILL THE LIGHT DIDN'T GO OUT. THIS WAS A INTERMITTENT PROBLEM BUT HAS SINCE NEVER CLOSED WITH THE LIGHT GOING OUT. TOLD BY MY DEALER THAT THE SENSOR MIGHT NEED TO BE CLEANED AND IT WOULD COST ME $190.00. *TR
NHTSA ODI #10615366
28,000 miles · Jul 22, 2014
Electrical System
DOOR AJAR SWITCH WAS REPLACED BY DEALER AT ONE YEAR OF AGE AS DOOR AJAR ALARM CAUSED DOORS TO UNLOCK AND INTERIOR DOME LIGHTS TO COME ON- IT IS DIFFICULT TO SEE AT NIGHT WITH INTERIOR LIGHTS ON. NEW SWITCH LASTED TWO YEARS(ORIGINAL SWITCH WAS REPLACED AT ONE YEAR). NOW IN 2014 THE SWITCH IS DEFECTIVE AGAIN!. SAFETY CONCERN O…
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DOOR AJAR SWITCH WAS REPLACED BY DEALER AT ONE YEAR OF AGE AS DOOR AJAR ALARM CAUSED DOORS TO UNLOCK AND INTERIOR DOME LIGHTS TO COME ON- IT IS DIFFICULT TO SEE AT NIGHT WITH INTERIOR LIGHTS ON. NEW SWITCH LASTED TWO YEARS(ORIGINAL SWITCH WAS REPLACED AT ONE YEAR). NOW IN 2014 THE SWITCH IS DEFECTIVE AGAIN!. SAFETY CONCERN ON NIGHT DRIVING WITH INTERIOR LIGHTS ON (THERE IS NO WAY TO TURN THEM OFF OTHER THAN REMOVING THE BULBS!) AND SECURITY CONCERNS AS WHEN DOOR AJAR COMES ON THE DOORS AUTOMATICALLY UNLOCK! FORD ENGINEERS NEED TO DRIVE IN DETROIT AT NIGHT AND SAY THIS IS NOT A SAFETY ISSUE! OR FEDS NEED TO DRIVE IN DC AT NIGHT AND SAY THIS IS NOT AN AUTO SAFETY ISSUE!COPS TELL ME TO TURN OFF INTERIOR LIGHTS AT NIGHT DRIVING! *TR
NHTSA ODI #10615248
77,000 miles · Jul 21, 2014
EngineFuel System, GasolinePower Train
WHILE ON AN INTERSTATE HIGHWAY GOING 65 MPH. THE CAR WENT LIMP-NO POWER. WRENCH SYMBOL AND AWD LIGHTS COME ON. AFTER NEARLY GETTING REAR ENDED TRYING TO GET TO THE BERM, SHUT CAR OFF RESTARTED IT AND IT RAN FINE. TOOK CAR TO DEALER WHERE THEY DIAGNOSED IT AS A COMPUTER ISSUE. ON 7-12-14 WHILE ON INTERSTATE GOING 70 MPH., EXACT S…
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WHILE ON AN INTERSTATE HIGHWAY GOING 65 MPH. THE CAR WENT LIMP-NO POWER. WRENCH SYMBOL AND AWD LIGHTS COME ON. AFTER NEARLY GETTING REAR ENDED TRYING TO GET TO THE BERM, SHUT CAR OFF RESTARTED IT AND IT RAN FINE. TOOK CAR TO DEALER WHERE THEY DIAGNOSED IT AS A COMPUTER ISSUE. ON 7-12-14 WHILE ON INTERSTATE GOING 70 MPH., EXACT SAME THING HAPPENED. ON 7-13-14, 7-16-14, 7-20-14 AND 7-21-14 AT SPEEDS BETWEEN 25 AND 35 MPH. THIS HAPPENED A TOTAL OF 8 SEPARATE TIMES. TOOK CAR TO FORD DEALER WHERE THEY DIAGNOSED IT AS REPLACE THROTTLE BODY AND REPROGRAM COMPUTER FOR TOTAL COST OF $788.00. SOMEONE IS GOING TO DIE ON A HIGHWAY OR MAKING A LEFT HAND TURN AT AN INTERSECTION IF THIS PROBLEM IS NOT PROPERLY ADDRESSED. *TR
NHTSA ODI #10614966
24,009 miles · Jul 20, 2014
Structure
DRIVER DOOR AJAR DOOR IS CLOSED BUT WARNING LIGHT COMES ON WHENEVER YOU ENTER THE CAR. *TR
NHTSA ODI #10614881
75,500 miles · Jul 17, 2014
Power Train
IT APPEARED TO ME THAT THE ENGINE DISCONNECTED FROM THE DRIVE TRAIN. A BOX LIT UP ON THE DASH SAYING. "ALL WHEEL DRIVE OFF." THE VEHICLE CONTINUED TO CREEP AT AN EXTREMELY SLOW SPEED. I STOPPED AND TURNED OFF THE ENGINE. I STARTED THE ENGINE AGAIN AND THE VEHICLE SEEMED FINE. I DID NOT HAVE ANOTHER INCIDENT FOR A FEW WEEKS.…
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IT APPEARED TO ME THAT THE ENGINE DISCONNECTED FROM THE DRIVE TRAIN. A BOX LIT UP ON THE DASH SAYING. "ALL WHEEL DRIVE OFF." THE VEHICLE CONTINUED TO CREEP AT AN EXTREMELY SLOW SPEED. I STOPPED AND TURNED OFF THE ENGINE. I STARTED THE ENGINE AGAIN AND THE VEHICLE SEEMED FINE. I DID NOT HAVE ANOTHER INCIDENT FOR A FEW WEEKS. SUNDAY JULY 13 IT STOPPED PROBABLY A DOZEN TIMES ON A 10 MILE ROUND TRIP. SINCE THEN IT HAPPENS 2 OR 3 TIMES A DAY UNTIL TODAY. TODAY IT HAS STOPPED 10 TIMES BEFORE 10:00 AM. (JULY 17, 2014). *TR
NHTSA ODI #10611178
47,000 miles · Jul 16, 2014
Electrical SystemPower Train
I LOVED EVERYTHING ABOUT MY 2011 FORD EDGE LIMITED AWD, I'VE HAD IT LESS THEN TWO MONTHS . THEN ONE MORNING AS I WAS COMMUTING TO WORK I LOST POWER TO MY EDGE. THE WEATHER WAS CLEAR APPROX. 68 DEGREES, A BEAUTIFUL FRIDAY MORNING I WAS DRIVING I FELT A JOLT LIKE A KICK IN THE TRANSMISSION THAT WAS FOLLOWED BY A FLASH OF THE TOO…
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I LOVED EVERYTHING ABOUT MY 2011 FORD EDGE LIMITED AWD, I'VE HAD IT LESS THEN TWO MONTHS . THEN ONE MORNING AS I WAS COMMUTING TO WORK I LOST POWER TO MY EDGE. THE WEATHER WAS CLEAR APPROX. 68 DEGREES, A BEAUTIFUL FRIDAY MORNING I WAS DRIVING I FELT A JOLT LIKE A KICK IN THE TRANSMISSION THAT WAS FOLLOWED BY A FLASH OF THE TOOL SYMBOL & ?AWD OFF? ON MY FRONT INSTRUMENT PANEL. I LOST ACCELERATION POWER. I HAD NOWHERE TO PULL OFF ON THE SIDE OF THE ROAD AND HAD JUST CAME OUT OF A SHARP CURVE. ALL I COULD DO WAS PUT THE EDGE IN PARK. TURN OFF, THEN TURN BACK ON, IT STARTED RIGHT UP LUCKILY. THE NEXT DAY MY HUSBAND TOOK THE EDGE TO A FORD DEALERSHIP. THE SERVICE DEPT. HOOKED UP THE EDGE AND FOUND NO PROBLEMS/ERRORS/CODES. ALTHOUGH THEY SAID IT IS PROBABLY THE THROTTLE BODY, SINCE THEY HAVE HAD SEVERAL FORD EDGES COME IN WITH THE SAME PROBLEM. I HAVE GOOGLED ?LOSING POWER WHILE DRIVING MY 2011 FORD EDGE? AND DIDN?T RELIES THAT THIS IS THE #1 PROBLEM WITH FORD EDGES, YOU WOULD THINK THAT FORD WOULD DO SOMETHING ABOUT THIS. AFTER READING ALL THE COMMENTS I SAW INFORMATION ON THE ?THROTTLE BODY? BEING REPLACED. SEVERAL PEOPLE POSTED THEIR EDGE HAD A CODE P2111 OR P2112 (PERTAINING TO THE THROTTLE BODY). I CALLED FORD AND THEY TOLD ME THIS WOULD NOT BE COVERED UNDER WARRANTY. HELP! I HAVE A SMALL FAMILY NOW I'M SCARED TO DRIVE! *TR
NHTSA ODI #10611039
32,000 miles · Jul 15, 2014
Service Brakes
BRAKE PEDAL FEELS HARD TO PRESS AND DOES NOT STOP MY VEHICLE. SOME OTHER TIMES THE PEDAL FEELS SPONGY AND WITHOUT BRAKING POWER. AT THE SAME TIME AS PRESSING THE PEDAL I COULD HEAR A HISSING NOISE , BROUGHT THE CAR IN TO THE SERVICE CENTER I WAS TOLD THAT THERE IS A NATIONAL BACKORDER ON THE BRAKE BOOSTER PART, THEY CAN NOT GIVE…
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BRAKE PEDAL FEELS HARD TO PRESS AND DOES NOT STOP MY VEHICLE. SOME OTHER TIMES THE PEDAL FEELS SPONGY AND WITHOUT BRAKING POWER. AT THE SAME TIME AS PRESSING THE PEDAL I COULD HEAR A HISSING NOISE , BROUGHT THE CAR IN TO THE SERVICE CENTER I WAS TOLD THAT THERE IS A NATIONAL BACKORDER ON THE BRAKE BOOSTER PART, THEY CAN NOT GIVE A DATE THAT THE PART WILL BE AVAILABLE. *TR
NHTSA ODI #10610831
54,000 miles · Jul 13, 2014
Engine
VEHICLE STALLS WHILE DRIVING IT, HAS HAPPENED 5 TIMES IN THE LAST 6 MONTHS, FORD SERVICE CAN NOT DIAGNOSE. *TR
NHTSA ODI #10610192
38,000 miles · Jul 12, 2014
EnginePower Train
IN THE MIDDLE OF DRIVING NORMALLY THE ENGINE SLOWS RPM ALMOST TO A STALL THEN WOULD NOT DO ANY THING WHEN THE GAS PEDAL WAS PRESSED. AFTER PULLING OVER I SHUT OFF THE CAR AND TURNED IT BACK ON AND IT DROVE FINE FOR ABOUT 20 MILES. THEN WHILE SLOWING DOWN TO A REDLIGHT IT DID THE SAME THING. SO I TURNED IT OFF AND ON AND IT WAS F…
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IN THE MIDDLE OF DRIVING NORMALLY THE ENGINE SLOWS RPM ALMOST TO A STALL THEN WOULD NOT DO ANY THING WHEN THE GAS PEDAL WAS PRESSED. AFTER PULLING OVER I SHUT OFF THE CAR AND TURNED IT BACK ON AND IT DROVE FINE FOR ABOUT 20 MILES. THEN WHILE SLOWING DOWN TO A REDLIGHT IT DID THE SAME THING. SO I TURNED IT OFF AND ON AND IT WAS FINE AGAIN. I DROVE IT HOME AND NOW ITS SITTING IN THE DRIVEWAY. AFTER LOOKING ONLINE IT SEEMS THAT IT IS PROBABLY THE THROTTLE BODY. IM GOING TO REPLACE THAT AND SEE WHAT HAPPENS. *TR
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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