Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1380–25K
40825–50K
39750–75K
22375–100K
211100–150K
61150K+
1,438 reports with mileage · 363 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 686 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 274 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 261 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports7 injury reports
What owners actually said
1,801 reports
35,000 miles · Jan 5, 2015
Electrical SystemExterior Lighting
-DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED TIGHTLY. NEVER DO I CLOSE THE DOOR AND THE DOOR AJAR SIGNAL GOES AWAY. IT IS ALWAYS ON. -AS SUCH, THE INTERIOR LIGHT STAYS ON THE IN CAR MAKING IT VERY UNSAFE AND HARD TO SEE AT NIGHT. -I HAVE THE INABILITY TO LOCK THE DOORS WHILE IN THE VEHICLE ANOTHER VERY UNSAFE ISSUE WHEN IN CER…
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-DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED TIGHTLY. NEVER DO I CLOSE THE DOOR AND THE DOOR AJAR SIGNAL GOES AWAY. IT IS ALWAYS ON. -AS SUCH, THE INTERIOR LIGHT STAYS ON THE IN CAR MAKING IT VERY UNSAFE AND HARD TO SEE AT NIGHT. -I HAVE THE INABILITY TO LOCK THE DOORS WHILE IN THE VEHICLE ANOTHER VERY UNSAFE ISSUE WHEN IN CERTAIN AREAS OR AT NIGHT. -THE LATCH IS FAULTY AND I HAVE SEEN HUNDREDS OF OTHERS ONLINE WHO HAVE HAD THIS SAME PROBLEM WITH FORD EDGES. FORD NEEDS TO HAVE A RECALL ON THESE FAULTY LATCHES! *TR
NHTSA ODI #10670144
Mileage unknown · Jan 4, 2015
Electrical System
THE DRIVER DOOR AJAR SWITCH REMAINS ON WHEN DOOR IS CLEARLY CLOSED. INTERIOR LIGHTS REMAIN ON AND DRAINS BATTERY LIFE. VERY DISAPPOINTED THAT THIS ISSUE HAS NOT BEEN TAKEN CARE OF BY AN AMERICAN COMPANY. *TR
NHTSA ODI #10669982
6,050 miles · Jan 3, 2015
Electrical SystemExterior Lighting
"PASSENGER DOOR AJAR" WARNING LIGHT COMES ON INTERMITTENTLY ALONG WITH INTERIOR DOME LIGHT. OPENING/CLOSING DOOR USUALLY DOESN'T FIX. WARNING CAN COME ON EVEN IF DOOR WASN'T OPENED. CAN OCCUR WHEN PARKED (FIRST STARTING CAR) OR DRIVING. CAN TEMPORARILY OVERRIDE ISSUE BY PRESSING OK BUTTON, BUT CAN/WILL HAPPEN AGAIN. VERY ANN…
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"PASSENGER DOOR AJAR" WARNING LIGHT COMES ON INTERMITTENTLY ALONG WITH INTERIOR DOME LIGHT. OPENING/CLOSING DOOR USUALLY DOESN'T FIX. WARNING CAN COME ON EVEN IF DOOR WASN'T OPENED. CAN OCCUR WHEN PARKED (FIRST STARTING CAR) OR DRIVING. CAN TEMPORARILY OVERRIDE ISSUE BY PRESSING OK BUTTON, BUT CAN/WILL HAPPEN AGAIN. VERY ANNOYING AND IS A HAZARD WHEN DRIVING (KINDA STARTLING/DISTRACTING) ESPECIALLY IF IT OCCURS AT NIGHT (DOME LIGHT IMPAIRS VISION). *TR
NHTSA ODI #10669805
24,300 miles · Jan 1, 2015
Steering
AT RANDOM.. DOOR AJAR LIGHT COMES ON AND STARTS DINGING- INTERRUPTS DRIVING , AND VISUAL CONCENTRATION, HAS ALMOST CAUSED A WRECK ON 2 OCCASIONS. *JS
NHTSA ODI #10669501
99,000 miles · Dec 30, 2014
Structure
DOOR AJAR LIGHT STAYS ON ALL THE TIME EVEN WHEN DOOR IS CLOSED ALL THE WAY. INTERIOR LIGHTS STAY ON. NOW THE BACK UP CAMERA SAYS IT UNAVAILABLE OR SHOWS UPSIDE DOWN. *JS
NHTSA ODI #10669152
45,000 miles · Dec 19, 2014
Fuel/propulsion SystemVehicle Speed Control
CAR SUDDENLY LOST SPEED AND SLOWED TO CRAWL WHILE DRIVING, ISSUE IS WITH THE ELECTRONIC THROTTLE BODY. *TR
NHTSA ODI #10667248
42,423 miles · Dec 18, 2014
Electrical SystemPower Train
COMING OUT OF AN UNDERGROUND PARKING GARAGE AND THE VEHICLE SUDDENLY STOPPED AND I RECEIVED AN ORANGE WRENCH ERROR MESSAGE STATING AWD OFF. THE VEHICLE WOULD NOT ENGAGE IN A DRIVABLE GEAR. I HAD TO DRIFT TO A SPOT WHERE I COULD BE OUT OF THE LINE OF TRAFFIC, AT WHICH TIME I STOPPED THE VEHICLE/BRAKEDP; SHIFTED INTO PARK, AND T…
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COMING OUT OF AN UNDERGROUND PARKING GARAGE AND THE VEHICLE SUDDENLY STOPPED AND I RECEIVED AN ORANGE WRENCH ERROR MESSAGE STATING AWD OFF. THE VEHICLE WOULD NOT ENGAGE IN A DRIVABLE GEAR. I HAD TO DRIFT TO A SPOT WHERE I COULD BE OUT OF THE LINE OF TRAFFIC, AT WHICH TIME I STOPPED THE VEHICLE/BRAKEDP; SHIFTED INTO PARK, AND TURNED OFF THE IGNITION. UPON RE-STARTING THE VEHICLE, IT APPEARED TO RESOLVE. UPON DOING RESEARCH, I RECENTLY TOOK THE VEHICLE TO THE FORD SERVICE DEPT AND THEY RESET THE TRANSMISSION COMPUTER AS I HAD BEEN EXPERIENCING SLIPS OR ROUGH STARTS WHEN DRIVING/ACCELERATING OVER THE LAST 2-3 MONTHS. THE INCIDENT DESCRIBED ABOVE OCCURRED APPROXIMATELY 2.5 WEEKS AFTER THAT SERVICE VISIT. *TR
NHTSA ODI #10667146
60,000 miles · Dec 18, 2014
Electrical SystemExterior Lighting
-DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED TIGHTLY. NEVER DO I CLOSE THE DOOR AND THE DOOR AJAR SIGNAL GOES AWAY. IT IS ALWAYS ON. -AS SUCH, THE INTERIOR LIGHT STAYS ON THE IN CAR MAKING IT VERY UNSAFE AND HARD TO SEE AT NIGHT. -I HAVE THE INABILITY TO LOCK THE DOORS WHILE IN THE VEHICLE ANOTHER VERY UNSAFE ISSUE WHEN IN C…
Read full complaint
-DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED TIGHTLY. NEVER DO I CLOSE THE DOOR AND THE DOOR AJAR SIGNAL GOES AWAY. IT IS ALWAYS ON. -AS SUCH, THE INTERIOR LIGHT STAYS ON THE IN CAR MAKING IT VERY UNSAFE AND HARD TO SEE AT NIGHT. -I HAVE THE INABILITY TO LOCK THE DOORS WHILE IN THE VEHICLE ANOTHER VERY UNSAFE ISSUE WHEN IN CERTAIN AREAS OR AT NIGHT. -THE LATCH IS FAULTY AND I HAVE SEEN HUNDREDS OF OTHERS ONLINE WHO HAVE HAD THIS SAME PROBLEM WITH FORD EDGES. FORD NEEDS TO HAVE A RECALL ON THESE FAULTY LATCHES! *TR
NHTSA ODI #10667049
Mileage unknown · Dec 12, 2014
Electrical System
THE DOOR AJAR SENSOR ON THE DRIVER SIDE WORKS SOMETIMES AND DOESN'T WORK SOMETIMES. I HAVE TO OPEN AND SHUT THE DOOR SEVERAL TIMES UNTIL IT WORKS. IF I CANNOT GET IT WORK THEN IT ABSOLUTELY KILLS MY BATTERY. THIS IS APPARENTLY HAPPENING ALOT ON THESE VEHICLES. *TR
NHTSA ODI #10663818
35,000 miles · Dec 12, 2014
Electrical System
DOOR AJAR SENSOR IS ACTIVATED EVEN THOUGH THE DOOR IS NOT AJAR. I HAVE TO SLAM THE DOOR SEVERAL TIMES TO GET IT TO WORK. THIS IS A SAFETY HAZARD AND VERY ANNOYING. THE DOORS WILL NOT LOCK IF IT IS AJAR. *TR
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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