Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1380–25K
40825–50K
39750–75K
22375–100K
211100–150K
61150K+
1,438 reports with mileage · 363 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 686 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 274 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 261 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports7 injury reports
What owners actually said
1,801 reports
58,500 miles · Jan 27, 2015
Electrical System
MY 2011 FORD EDGE CURRENTLY HAS 59000 MILES ON IT. THE DOOR AJAR LIGHT WILL NOT GO OFF. I HAVE TAKEN IT TO THE DEALERSHIP TO BE CHECKED OUT. THEY SAID IT WAS NOT COVERED IN WARRANTY AND THAT THERE IS A TSB ON IT- TSB-14-0083. APPARENTLY THIS IS A COMMON ISSUE. I AM NOT ABLE TO LOCK MY DOORS PROPERLY IN THE VEHICLE. MY ALAR…
Read full complaint
MY 2011 FORD EDGE CURRENTLY HAS 59000 MILES ON IT. THE DOOR AJAR LIGHT WILL NOT GO OFF. I HAVE TAKEN IT TO THE DEALERSHIP TO BE CHECKED OUT. THEY SAID IT WAS NOT COVERED IN WARRANTY AND THAT THERE IS A TSB ON IT- TSB-14-0083. APPARENTLY THIS IS A COMMON ISSUE. I AM NOT ABLE TO LOCK MY DOORS PROPERLY IN THE VEHICLE. MY ALARM WILL RANDOMLY GO OFF IN THE MIDDLE OF THE NIGHT BECAUSE ITS SENSING THAT THE DOOR IS OPEN WHEN IT ISN'T. I WILL NOT PAY TO HAVE THIS REPLACED WHEN IT IS VERY EVIDENT THAT THIS IS A "KNOWN ISSUE" AS MY SERVICE ADVISOR TOLD ME. THIS NEEDS TO BE RECALLED BECAUSE OF THE SAFETY ISSUES THAT ARE PRESENTED WHEN YOU CAN'T LOCK YOUR DOORS. *TR
NHTSA ODI #10679224
31,000 miles · Jan 26, 2015
Electrical System
UPON ENTERING THE 2011 FORD EDGE I CLOSED THE DRIVERS SIDE DOOR AND THE DOOR AJAR LIGHT CAME ON AFTER I STARTED THE CAR. I OPENED AND CLOSED THE DRIVERS SIDE DOOR SEVERAL TIMES TO NO AVAIL. I PUSHED THE OK BUTTON ON THE STEERING WHEEL AND TRIED TO OPEN AND CLOSE THE DRIVERS SIDE DOOR AND THE LIGHT WENT OFF. THIS HAPPENS ABOUT 3…
Read full complaint
UPON ENTERING THE 2011 FORD EDGE I CLOSED THE DRIVERS SIDE DOOR AND THE DOOR AJAR LIGHT CAME ON AFTER I STARTED THE CAR. I OPENED AND CLOSED THE DRIVERS SIDE DOOR SEVERAL TIMES TO NO AVAIL. I PUSHED THE OK BUTTON ON THE STEERING WHEEL AND TRIED TO OPEN AND CLOSE THE DRIVERS SIDE DOOR AND THE LIGHT WENT OFF. THIS HAPPENS ABOUT 3-5 TIMES A WEEK. *TR
NHTSA ODI #10679043
34,000 miles · Jan 24, 2015
Electrical SystemSeatsStructure
THE DRIVER'S SIDE DOOR SENSOR IS NOT READING THAT THE DOOR IS CLOSED AND REMAINS ON. THIS IS THE SECOND TIME IN A YEAR THAT I AM GOING TO HAVE THE SENSOR REPLACED. *TR
NHTSA ODI #10678674
53,435 miles · Jan 23, 2015
Engine
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAG…
Read full complaint
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,435.
NHTSA ODI #10678491
20,000 miles · Jan 21, 2015
Structure
DOOR AJAR LIGHT STAYS ON WITH DOOR SHUT. DOME LIGHT STAYS ON SO YOU ARE BLINDED AT NIGHT. CANT LOCK DOORS SO IT IS UNSAFE. STARTED DOING IT AT 19000 MILES. FORD WOULD NOT FIX IT. LOOKS LIKE THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM. *TR
NHTSA ODI #10677039
87,000 miles · Jan 21, 2015
Electrical System
THE DRIVER DOOR IS SHOWING AN ALARM OF NOT BEING CLOSED WHEN IT IS CLOSED. THE INTERIOR LIGHTS DO NOT SHUT OFF FOR 2 MINUTES AND THIS IS A SAFETY ISSUE WHEN DRIVING A NIGHT AND IT IS KILLING THE BATTERY OFF. *TR
NHTSA ODI #10676875
88,000 miles · Jan 20, 2015
Electrical SystemStructure
DOOR AJAR WARNING LIGHT COMES ON WHEN DOOR IS FULLY SHUT, DOME LIGHTS STAYS ON AND CANNOT LOCK CAR. I CAN OPEN AND SHUT IT TO TURN OFF WARNING BUT THEN IT POPS ON AGAIN. *TR
NHTSA ODI #10676571
48,000 miles · Jan 19, 2015
Electrical SystemExterior Lighting
DRIVER DOOR AJAR WARNING PERSISTENTLY ON. CABIN LIGHTS REMAIN ON. MULTIPLE COMPLAINTS ON INTERNET REGARDING THIS PROBLEM WITH FORD VEHICLE. *TR
NHTSA ODI #10676431
46,000 miles · Jan 18, 2015
Electrical System
TSB-14-0083 AND 0011. DOOR AJAR WILL NOT TURN OFF. THE ISSUE IS WITH THE DRIVER'S DOOR LATCH ASSEMBLY. THIS SHOULD BE A RECALL AS IT IS AFFECTING ALL 2011 AND NEWER FORD CARS WITH THIS LATCH SYSTEM AS DOCUMENTED HERE ON MULTIPLE TREADS ON FORDEDGEFORUM.COM. EXAMPLE THREAD HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/10869-DOOR-AJAR-WA…
Read full complaint
TSB-14-0083 AND 0011. DOOR AJAR WILL NOT TURN OFF. THE ISSUE IS WITH THE DRIVER'S DOOR LATCH ASSEMBLY. THIS SHOULD BE A RECALL AS IT IS AFFECTING ALL 2011 AND NEWER FORD CARS WITH THIS LATCH SYSTEM AS DOCUMENTED HERE ON MULTIPLE TREADS ON FORDEDGEFORUM.COM. EXAMPLE THREAD HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/10869-DOOR-AJAR-WARNING-ON-AT-ALL-TIMES/PAGE-4. *TR
NHTSA ODI #10676307
15,000 miles · Jan 16, 2015
Unknown Or Other
WHILE DRIVING 25-40 MPH, THE CAR WENT INTO LIMP MODE, NO ACCELERATION AT ALL. "YELLOW WRENCH" LIGHT CAME ON THE INSTRUMENT PANEL. I WAS STUCK IN THE INTERSECTION, MAKING A LEFT HAND TURN ACROSS TWO LANES OF ONCOMING TRAFFIC, AND I COULD NOT MOVE THE CAR. THE ENGINE DID NOT TURN OFF OR STALL. I JUST HAD NO POWER OR ABILITY TO ACC…
Read full complaint
WHILE DRIVING 25-40 MPH, THE CAR WENT INTO LIMP MODE, NO ACCELERATION AT ALL. "YELLOW WRENCH" LIGHT CAME ON THE INSTRUMENT PANEL. I WAS STUCK IN THE INTERSECTION, MAKING A LEFT HAND TURN ACROSS TWO LANES OF ONCOMING TRAFFIC, AND I COULD NOT MOVE THE CAR. THE ENGINE DID NOT TURN OFF OR STALL. I JUST HAD NO POWER OR ABILITY TO ACCELERATE. I WAS FINALLY ABLE TO ROLL INTO A SAFE SPOT, OUT OF TRAFFIC AND HARMS WAY. I TURNED THE CAR OFF AND WAITED A FEW MINUTES TO RESTART. WHEN I RESTARTED IT, THE WRENCH LIGHT WAS OFF AND THE CAR RAN FINE. THIS HAPPENED TWICE, TWO NIGHTS IN A ROW, SO I HAD IT TOWED TO THE DEALER THE NEXT DAY. THEY WERE NOT ABLE TO FIND ANY PROBLEMS WITH THE CAR AND WANTED ME TO JUST TAKE IT AS IS. I MENTIONED THAT I HAD READ ABOUT ISSUES WITH THE ELECTRONIC THROTTLE BODY, AND THEY SAID IT SEEMED FINE. HOW CAN THEY ALLOW ME TO TAKE A CAR THAT IS SO UNSAFE TO DRIVE? I COULD HAVE BEEN HIT, AND THE PERSON THAT HIT ME COULD HAVE BEEN KILLED. I CALLED FORD CUSTOMER RELATIONS, REGARDING AN INVESTIGATION ON THIS PROBLEM, AND THEY WERE REQUIRED TO DO A "CUSTOMER SATISFACTION PROGRAM;. BUT MY VIN DID NOT FALL INTO THIS PROGRAM. I PAID TO HAVE THE ETB REPLACED, OUT OF POCKET, AND AM HOPING THAT THIS IS THE PROBLEM. VERY UNSAFE SITUATION TO BE PUT IN BY FORD. *TR
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Illustration