Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1380–25K
40825–50K
39750–75K
22375–100K
211100–150K
61150K+
1,438 reports with mileage · 363 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 686 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 274 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 261 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports7 injury reports
What owners actually said
1,801 reports
32,000 miles · Apr 19, 2015
Electrical System
DOOR SENSOR AJAR WILL NOT GO OFF. UNABLE TO LOCK YOUR DOORS WHILE SENSOR STATES AJAR . HAS BEEN TO FORD DEALERSHIP MANY TIMES. THE DEALERSHIP HAS SAID IT FIXED ISSUE BUT THE SENSOR WENT BAD AGAIN. HOWEVER, AFTER WARRANTY EXPIRES. THIS NEEDS TO BE RECALLED AND FIXED. IT IS A HAZARD TO YOUR SAFETY NOT TO BE ABLE TO LOCK YOUR DOOR…
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DOOR SENSOR AJAR WILL NOT GO OFF. UNABLE TO LOCK YOUR DOORS WHILE SENSOR STATES AJAR . HAS BEEN TO FORD DEALERSHIP MANY TIMES. THE DEALERSHIP HAS SAID IT FIXED ISSUE BUT THE SENSOR WENT BAD AGAIN. HOWEVER, AFTER WARRANTY EXPIRES. THIS NEEDS TO BE RECALLED AND FIXED. IT IS A HAZARD TO YOUR SAFETY NOT TO BE ABLE TO LOCK YOUR DOORS. *TR
NHTSA ODI #10706574
49,050 miles · Apr 17, 2015
Electrical SystemStructure
DEFECTIVE SENSOR IN DRIVERS DOOR LATCH. DOORS WON'T LOCK WHILE CAR IS IN MOTION AND INTERIOR LIGHTS STAY ON WHILE CAR IS DRIVEN OR AFTER IT IS PARKED. *TR
NHTSA ODI #10706326
12,000 miles · Apr 17, 2015
Structure
DOOR AJAR LIGHT COMES ON, DOES NOT ENGAGE CHILD SAFETY LOCKS. TAKES REPEATED TIMES CLOSING THE DRIVER DOOR FOR THE LIGHT TO GO OFF. VEHICLE WAS TAKEN IN ONCE WHILE UNDER WARRANTY, PART WAS REPLACED. STILL HAVE THE SAME PROBLEM AS MANY OTHERS DO WITH THIS VEHICLE.
NHTSA ODI #10706315
60,128 miles · Apr 17, 2015
Vehicle Speed Control
FOR 2 YEARS I'VE HAD PROBLEMS WITH THE TRANSMISSION IN MY FORD EDGE. I'VE HAD IT INTO THE DEALERSHIP MANY TIMES AND THEY'VE MISS DIAGNOSED IT A COUPLE OF TIMES. I WAS DRIVING DOWN A HIGHWAY AND THE TRANSMISSION WENT OUT. NO ACCELERATION, NOTHING. AFTER GETTING TO THE DEALERSHIP THE REVERSE, GEAR 5 & 6 AND CLUTCH WERE DESTROYE…
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FOR 2 YEARS I'VE HAD PROBLEMS WITH THE TRANSMISSION IN MY FORD EDGE. I'VE HAD IT INTO THE DEALERSHIP MANY TIMES AND THEY'VE MISS DIAGNOSED IT A COUPLE OF TIMES. I WAS DRIVING DOWN A HIGHWAY AND THE TRANSMISSION WENT OUT. NO ACCELERATION, NOTHING. AFTER GETTING TO THE DEALERSHIP THE REVERSE, GEAR 5 & 6 AND CLUTCH WERE DESTROYED WITH ONLY 60,128 MILES ON THE VEHICLE. FORD WILL ONLY ALLOW THE DEALER TO REBUILD THE TRANSMISSION UNDER THE EXTENDED WARRANTY, INSTEAD OF REPLACING IT. MANY OTHERS HAVE EXPERIENCE THIS AT THE SAME AMOUNT OF MILES WITH ESCAPES, SPITFIRES, EXPLORERS AND OTHER EDGES. I AM ASKING FOR YOU TO LOOK INTO THIS FURTHER AND POSSIBLE ISSUE A RECALL. THE INTERNET IS LOADED WITH COMPLAINTS ABOUT THE SAME ISSUES AND VIDEO TO SUPPORT WHAT I HAD HAPPEN. *TR
NHTSA ODI #10706220
58,963 miles · Apr 15, 2015
Electrical System
DOOR AJAR LIGHT FOR DRIVERS SIDE STAYS ON CONTINUOUSLY EVEN WHEN DOOR IS CLOSED PROPERLY. INTERIOR LIGHTS REMAIN ON UNTIL A CERTAIN SPEED IS REACHED. WHEN VEHICLE IS NOT IN USE THE INTERIOR LIGHTS TURN ON AND OFF AS IF THE DOOR WERE BEING OPENED AND CLOSED. I HAVE REPLACED THE BATTERY ONCE AND HAVE YET TO REPLACE THE DOOR SWITC…
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DOOR AJAR LIGHT FOR DRIVERS SIDE STAYS ON CONTINUOUSLY EVEN WHEN DOOR IS CLOSED PROPERLY. INTERIOR LIGHTS REMAIN ON UNTIL A CERTAIN SPEED IS REACHED. WHEN VEHICLE IS NOT IN USE THE INTERIOR LIGHTS TURN ON AND OFF AS IF THE DOOR WERE BEING OPENED AND CLOSED. I HAVE REPLACED THE BATTERY ONCE AND HAVE YET TO REPLACE THE DOOR SWITCH. *TR
NHTSA ODI #10705808
Mileage unknown · Apr 14, 2015
Electrical System
DOOR AJAR LIGHT COMES ON. DOOR IS SHUT TIGHT. DOOM LIGHTS STAY ON FOR AWHILE AND DOORS CAN NOT BE LOCKED WHEN CAR IS RUNNING. *TR
NHTSA ODI #10705667
40,000 miles · Apr 12, 2015
Exterior LightingStructure
JUST AFTER THE MANUFACTURERS WARRANTY EXPIRED AT 36,000 MILES THE "DRIVER DOOR AJAR" NOTIFICATION CAME ON AND WILL NOT GO OUT. THIS IS AN EXTREMELY COMMON PROBLEM AND WELL KNOWN TO FORD. SAFETY CONCERNS ARE THAT THE LIGHTING WILL NOT GO OUT AND DRIVING AT NIGHT IS SEVERELY HAMPERED AND THE DOORS CANNOT BE LOCKED WHILE THE VEHI…
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JUST AFTER THE MANUFACTURERS WARRANTY EXPIRED AT 36,000 MILES THE "DRIVER DOOR AJAR" NOTIFICATION CAME ON AND WILL NOT GO OUT. THIS IS AN EXTREMELY COMMON PROBLEM AND WELL KNOWN TO FORD. SAFETY CONCERNS ARE THAT THE LIGHTING WILL NOT GO OUT AND DRIVING AT NIGHT IS SEVERELY HAMPERED AND THE DOORS CANNOT BE LOCKED WHILE THE VEHICLE IS IN MOTION. THE NO-LOCK ISSUE IS A MAJOR PROBLEM WHILE HAVING CHILDREN IN THE CAR...IE, GRANDDAUGHTER. *TR
NHTSA ODI #10705216
69,000 miles · Apr 11, 2015
Electrical SystemExterior Lighting
OUR FORD EDGE GIVES US THE DOOR AJAR NOTIFICATION UPON PUTTING THE CAR IN DRIVE AND AT RANDOM TIMES WHEN DRIVING. THE DOORS ARE ALL CLOSED WHEN THIS HAPPENS. THE OVERHEAD LIGHTS COME ON AND WILL NOT TURN OFF AS LONG AS THE DOOR AJAR WARNING IS ON. SOMETIMES, THE PROBLEM CAN BE CORRECTED BY SLAMMING THE DRIVER DOOR A FEW TIMES. O…
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OUR FORD EDGE GIVES US THE DOOR AJAR NOTIFICATION UPON PUTTING THE CAR IN DRIVE AND AT RANDOM TIMES WHEN DRIVING. THE DOORS ARE ALL CLOSED WHEN THIS HAPPENS. THE OVERHEAD LIGHTS COME ON AND WILL NOT TURN OFF AS LONG AS THE DOOR AJAR WARNING IS ON. SOMETIMES, THE PROBLEM CAN BE CORRECTED BY SLAMMING THE DRIVER DOOR A FEW TIMES. OTHER TIMES THEIR SEEMS TO BE NO REMEDY. OTHER THAN BEING EXTREMELY ANNOYING, WE BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE. THE OVERHEAD LIGHTS MAKE IT DIFFICULT TO SEE OUT OF OUR VEHICLE AT NIGHT, AND IF THERE EVER REALLY WAS A DOOR AJAR, WE WOULDN'T KNOW. *TR
NHTSA ODI #10705139
Mileage unknown · Apr 10, 2015
Unknown Or Other
KEEPING GETTING DOOR AJAR NOTICE WHEN MY DRIVER SIDE DOOR IS CLOSED. ALSO, LIGHTS ON THE INSIDE DO NOT TURN OFF WHEN I AM DRIVING AND TAKE OVER 10 MINUTES TO TURN OFF WHEN VEHICLE IS TURNED OFF AND LOCKED. *TR
NHTSA ODI #10704866
Mileage unknown · Apr 9, 2015
Electrical SystemExterior Lighting
DOOR AJAR LIGHT COMES ON ALL THE TIME AND PREVENTS DOORS FROM LOCKING ALSO INTERIOR LIGHT STAYS ON.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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