NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,801 reports33,840 miles · Sep 6, 2015
Vehicle Speed Control
DRIVING DOWN SIDE ROAD (THANK HEAVENS) LOST ALL POWER, NO SPEED CONTROL, COASTING TO STOP IN TRAFFIC. SMALL WRENCH SIGNAL SHOWING AWD OFF. STOPPED CAR - RE STARTED CAR AND HAD POWER. THIS HAS HAPPENED TWICE IN THE PAST TWO WEEKS AS IT JUST HAPPENED AGAIN TODAY BEING SEPTEMBER 6TH 2015. SEEING MANY REPORTS OF THIS SAME EXPERIENCE…
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DRIVING DOWN SIDE ROAD (THANK HEAVENS) LOST ALL POWER, NO SPEED CONTROL, COASTING TO STOP IN TRAFFIC. SMALL WRENCH SIGNAL SHOWING AWD OFF. STOPPED CAR - RE STARTED CAR AND HAD POWER. THIS HAS HAPPENED TWICE IN THE PAST TWO WEEKS AS IT JUST HAPPENED AGAIN TODAY BEING SEPTEMBER 6TH 2015. SEEING MANY REPORTS OF THIS SAME EXPERIENCE ON INTERNET FORUM, SHOWING REPLACING THROTTLE BODY FOR THE FIX. NEED TO HAVE RE CALL AND CORRECT PROBLEMS PRIOR TO SERIOUS ACCIDENTS IN HIGH VOLUME TRAFFIC. THIS IS THE FORD 3.7 SIX CYLINDER ENGINE IN THE 2011 FORD EDGE. INTERNET SHOWS THIS PROBLEM IN MANY OF THE FORD VEHICLES...VERY VERY DANGEROUS. PLEASE ADVISE OF CURRENT STATUS OR RECALL NOTICES. I HAVE NOT HEARD OF ANY RECALLS AT THIS TIME. THANK YOU. *TR
NHTSA ODI #10761870
80,000 miles · Sep 4, 2015
Electrical SystemUnknown Or Other
THIS THE FOURTH TIME DOOR SENSOR (DOOR NOT CLOSED) APPEARS AND INSIDE DOME LIGHT IS ON WHILE DRIVING DASH IS LITE UP AND WORST OF ALL THE DOORS DONOT LOCK WHICH CONCERNS US DUE TO HAVING SMALL GRAND KIDS IN BACK SEATING AREA. IF THEY OPEN DOOR AND TAKE THEIR SEAT BELT OFF WE CAN NOT STOP CAR FAST ENOUGH.
NHTSA ODI #10761628
20,000 miles · Sep 4, 2015
Electrical SystemStructure
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR AJAR WARNING LIGHTS ILLUMINATED. AS A RESULT, THE DOORS FAILED TO LATCH AND THE INTERIOR LIGHTS FAILED TO DEACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE DOOR SENSORS NEEDED …
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR AJAR WARNING LIGHTS ILLUMINATED. AS A RESULT, THE DOORS FAILED TO LATCH AND THE INTERIOR LIGHTS FAILED TO DEACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE DOOR SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE PUSH TO START FAILED TO OPERATE WITHOUT WARNING. THE CONTACT BELIEVED THAT THE FAILURE OF THE DOOR SENSORS CAUSED THE BATTERY TO FAIL. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
NHTSA ODI #10761549
92,000 miles · Sep 3, 2015
Electrical System
IN MAY OF 2014 MY FORD EDGE HAS BEEN HAVING PROBLEMS WITH THE DRIVERS SIDE DOOR BEING AJAR. WHEN THE DOOR IS SHUT THE DOME LIGHTS STAY ON UNTIL YOU GO PUT IT IN DRIVE AND GO OVER 20MPH, THEN THEY SHUT OFF. THATS THE ONLY WAY TO TURN THE LIGHTS OFF. ITS A DOOR SENSOR ISSUE THAT NEEDS TO BE ADDRESSED ASAP. THE DOOR IS COMPLETELY S…
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IN MAY OF 2014 MY FORD EDGE HAS BEEN HAVING PROBLEMS WITH THE DRIVERS SIDE DOOR BEING AJAR. WHEN THE DOOR IS SHUT THE DOME LIGHTS STAY ON UNTIL YOU GO PUT IT IN DRIVE AND GO OVER 20MPH, THEN THEY SHUT OFF. THATS THE ONLY WAY TO TURN THE LIGHTS OFF. ITS A DOOR SENSOR ISSUE THAT NEEDS TO BE ADDRESSED ASAP. THE DOOR IS COMPLETELY SHUT AND THE DASH ICON SAYS "DRIVER DOOR IS AJAR". IT KILLS THE BATTERY AND WE NEED TO JUMP IT EVERY TIME WE USE THE VEHICLE. I JUST BOUGHT A NEW $109.00 BATTERY AND NEXT WEEK I'LL TAKE IT TO FORD TO PAY THE 500+ DOLLARS FOR A NEW SENSOR. THIS IS A SERIOUS ISSUE AND IT IS A VERY DANGEROUS HAZARD WHEN OPERATING AFTER SUNSET. DRIVING WITH THE DOME LIGHT ON AT NIGHT IS VERY DANGEROUS FOR MY FAMILY. BUILT FORD TOUGH?
NHTSA ODI #10761409
98,000 miles · Sep 3, 2015
Power Train
DRIVING APROX. 40 MPH WRENCH LIGHT COMES ON, CALL DEALERSHIP TO SEE WHAT WOULD CAUSE IT. THEY SAY TO KEEP DRIVING UNTIL THE CHECK ENGINE LIGHT COMES ON AND THEN BRING IT INTO BE CHECKED (100.00). CHECK ENGINE LIGHT CAME ON 3 DAYS LATER, I HAD A LITTLE COMPUTER IT READ CODE P0744, TORQUE CONVERTER CLUTCH CIRCUIT INTERMITTENT, G…
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DRIVING APROX. 40 MPH WRENCH LIGHT COMES ON, CALL DEALERSHIP TO SEE WHAT WOULD CAUSE IT. THEY SAY TO KEEP DRIVING UNTIL THE CHECK ENGINE LIGHT COMES ON AND THEN BRING IT INTO BE CHECKED (100.00). CHECK ENGINE LIGHT CAME ON 3 DAYS LATER, I HAD A LITTLE COMPUTER IT READ CODE P0744, TORQUE CONVERTER CLUTCH CIRCUIT INTERMITTENT, GENERIC CODE FOR POWER TRAIN PROBLEM. TOOK IT TO FORD DEALERSHIP THEY SAID THEIR COMPUTER WAS READING THAT CODE AS WELL AS NEEDING A NEW PCM (POWERTRAIN CONTROL MODULE). THIS IS COSTING APROX. $655.00 AND THEY ARE NOT SURE IF THAT IS THE ONLY THING IT NEEDS, ONCE THIS IS FIXED THE COMPUTER COULD READ SOMETHING ELSE. THE DEALERSHIP ALSO GAVE US A PRINTOUT STATING THIS IS A COMMON AND KNOWN PROBLEM WITH THE FORD EDGE 2011-2012. CALLED FORD CORP. THEY WERE NOT VERY HELPFUL OTHER THAN SUGGESTING FILING A COMPLAINT. WE WERE TOLD THIS PROBLEM COULD SHUT THE CAR DOWN COMPLETELY WHILE DRIVING, IT MAKES ME A LITTLE SCARED TO DRIVE IT, I DON'T NEED IT BREAKING DOWN WITH MY CHILD IN THE CAR. NOT HAPPY WITH PAYING $100.00 TO BE TOLD IT'S GOING TO COST ANOTHER $650.00 AND IT MAY NOT EVEN FIX THE PROBLEM.
NHTSA ODI #10761369
66,000 miles · Sep 3, 2015
Engine
AT 4 SEPARATE TIMES MY VEHICLE SUDDENLY AND WITHOUT WARNING HAD A TOTAL LOSS OF POWER AT HIGHWAY SPEEDS DURING RUSH HOUR TRAFFIC. I WAS FORCED TO COAST TO THE RIGHT SIDE OF THE ROAD AND ON TO THE SHOULDER WITH OTHER VEHICLES ALL AROUND ME GOING 70 MPH. I STOPPED THE VEHICLE AND RESTARTED IT. IT HESITATED, BUT DID START AGAIN, AN…
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AT 4 SEPARATE TIMES MY VEHICLE SUDDENLY AND WITHOUT WARNING HAD A TOTAL LOSS OF POWER AT HIGHWAY SPEEDS DURING RUSH HOUR TRAFFIC. I WAS FORCED TO COAST TO THE RIGHT SIDE OF THE ROAD AND ON TO THE SHOULDER WITH OTHER VEHICLES ALL AROUND ME GOING 70 MPH. I STOPPED THE VEHICLE AND RESTARTED IT. IT HESITATED, BUT DID START AGAIN, AND THEN DROVE FINE 10 MINUTES BEFORE DOING THE EXACT SAME THING AGAIN! I TOOK IT TO THE FORD DEALERSHIP AND THEY PERSON AT THE DESK KNEW WHAT IT WAS RIGHT AWAY WITHOUT EVEN LOOKING AT THE CAR: THE THROTTLE BODY. THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THESE VEHICLES, AND FORD HAS ALREADY ISSUED AN EXTENDED WARRANTY FOR OTHER CARS WITH A SIMILAR PROBLEM. FOR THE EDGE, HOWEVER, I AM BEING FORCED TO PAY $600 TO REPAIR IT OR RISK MY LIFE BY CONTINUING TO DRIVE IT AS IT IS. FORD KNOWS ABOUT THIS PROBLEM. THEY HAVE EVEN REDESIGNED THE PART. THEY SHOULD BE FORCED TO RECALL THE PART BEFORE SOMEBODY GETS HURT (OR WORSE) BECAUSE OF THEIR MISTAKE!
NHTSA ODI #10761310
53,356 miles · Sep 3, 2015
Electrical SystemExterior LightingUnknown Or Other
THE DOOR AJAR LIGHT STAYS ON FOR BOTH THE DRIVER SIDE AND PASSENGER SIDE DOORS. THIS IS CAUSING THE INTERIOR LIGHTS TO STAY ON AND IS DRAINING MY BATTERY. IT IS ALSO CAUSING THE INTERIOR LIGHT TO STAY ON AT NIGHT WHICH IS MAKING IT HARD TO SEE. THE DOORS WON'T LOCK WHEN IN DRIVE BECAUSE OF THIS PROBLEM TOO.
NHTSA ODI #10761220
29,454 miles · Sep 2, 2015
Structure
THE DRIVER'S DOOR SENSOR IS MALFUNCTIONING. CAUSES A HAZARD AS THE INTERIOR DOME LIGHTS REMAIN ON (A NASTY CONDITION AT NIGHT), AND THE DOORS WILL NOT LOCK USING THE INTERIOR LOCKING CONTROL SWITCH (NOR DO THEY LOCK AUTOMATICALLY WHEN UNDERWAY).
NHTSA ODI #10761126
32,000 miles · Sep 2, 2015
Unknown Or Other
I BELIEVE THE ELECTRONIC THROTTLE BODY HAS FAILED AS THE EDGE HAS SIMILAR MALFUNCTIONS AS OTHER FORDS AFFECTED BY THE DEFECTIVE THROTTLE BODY. THE EDGE DIES IN THE MIDDLE OF DRIVING AND DISPLAY A WRENCH ON THE SYNC SYSTEM.
NHTSA ODI #10761103
27,046 miles · Sep 2, 2015
Electrical System
DOOR AJAR SENSOR/WARNING WILL NOT CLEAR
NHTSA ODI #10760993
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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