NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,801 reports93,643 miles · Oct 5, 2023
Service Brakes, Hydraulic
The contact owns a 2011 Ford Edge. The contact stated that the brake pedal would depress to the floorboard without warning. The contact initially took the vehicle to an independent mechanic where the brake booster was replaced. Recently, the same brake failure returned, and the vehicle was taken to the dealer; the dealer informe…
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The contact owns a 2011 Ford Edge. The contact stated that the brake pedal would depress to the floorboard without warning. The contact initially took the vehicle to an independent mechanic where the brake booster was replaced. Recently, the same brake failure returned, and the vehicle was taken to the dealer; the dealer informed the contact that the vehicle was previously under warranty for the brake booster; however, the warranty had expired. The manufacturer was notified of the failure and confirmed the dealer information. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 93,643.
NHTSA ODI #11548390
Mileage unknown · Oct 3, 2023
Engine
My 2011 Ford Edge Limited has been well taken care of March 25, 2023 I was driving down I80 in Nebraska at 75-80mph and without any warning my vehicle proceeded to "stop" it started dinging I had zero power which almost caused an accident on the interstate. I had my 2 young children with me! I pulled over I could see some steam …
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My 2011 Ford Edge Limited has been well taken care of March 25, 2023 I was driving down I80 in Nebraska at 75-80mph and without any warning my vehicle proceeded to "stop" it started dinging I had zero power which almost caused an accident on the interstate. I had my 2 young children with me! I pulled over I could see some steam and smoke coming from engine I had to call a tow truck had it taken back to North Platte to Buds Repair shop my engine had catastrophic failure due to a faulty water pump which is currently being investigated with the newer ecoboost models this is a common issue with Ford from 2008 all the way now to 2023! I would like the investigation to be widened further to include models from 2008 and newer!!!
NHTSA ODI #11548001
193,000 miles · Sep 20, 2023
Service Brakes, Hydraulic
The contact owns a 2011 Ford Edge. The contact stated while driving 4 5MPH, the brake pedal was squishy. The brake pedal was depressed to the floorboard but failed to stop the vehicle in a reasonable amount of time. There was no warning light illuminated. The vehicle was diagnosed by an independent mechanic. The contact was info…
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The contact owns a 2011 Ford Edge. The contact stated while driving 4 5MPH, the brake pedal was squishy. The brake pedal was depressed to the floorboard but failed to stop the vehicle in a reasonable amount of time. There was no warning light illuminated. The vehicle was diagnosed by an independent mechanic. The contact was informed that the brake booster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was approximately 193,000.
NHTSA ODI #11545692
Mileage unknown · Sep 6, 2023
Unknown Or Other
The back up camera stopped working approximately 1 month ago. I had returned home from work, parked in the garage, everything was normal. Next day as I started backing out of the garage there is no camera screen, just a message stating, Rearview camera is unavailable. Please contact your dealership. Because of a neck injury, …
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The back up camera stopped working approximately 1 month ago. I had returned home from work, parked in the garage, everything was normal. Next day as I started backing out of the garage there is no camera screen, just a message stating, Rearview camera is unavailable. Please contact your dealership. Because of a neck injury, I rely on my back up camera to drive safely. I had no warning, the camera just quit working.
NHTSA ODI #11542859
Mileage unknown · Aug 31, 2023
Lane DepartureService Brakes
13N02 – Extended Warranty Coverage on Brake Booster – 2010-2013 Ford Edge & Lincoln MKX. My break booster required repair and when I went to the dealership and called Ford they stated that the vehicle had to have less than 150,000 miles and it is not 10 years old which ever comes 1st. The break boosters are starting to fail on…
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13N02 – Extended Warranty Coverage on Brake Booster – 2010-2013 Ford Edge & Lincoln MKX. My break booster required repair and when I went to the dealership and called Ford they stated that the vehicle had to have less than 150,000 miles and it is not 10 years old which ever comes 1st. The break boosters are starting to fail on cars with less than 150,000 miles, but older than 10 years. This is causing a driving hazard as the breaks went out while driving.
NHTSA ODI #11541933
Mileage unknown · Aug 30, 2023
Unknown Or Other
I own a 2011 Ford Edge. Recently, I’ve been having problems when I get in the vehicle and, also when the passenger behind me gets in and we then shut our doors…. a warning light comes up on the dashboard stating that the passenger’s side door is ajar. After many attempts of slamming the door, the light goes off. My fear is that …
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I own a 2011 Ford Edge. Recently, I’ve been having problems when I get in the vehicle and, also when the passenger behind me gets in and we then shut our doors…. a warning light comes up on the dashboard stating that the passenger’s side door is ajar. After many attempts of slamming the door, the light goes off. My fear is that if I have a passenger, there could be an issue of the door opening, if I can not get the door shut correctly or my battery would drain and I could have a dead battery. I have looked into recalls, but none have been stated. The interesting fact, is that my sister has the same 2011 Edge and the same thing happened to her. She said the dealership fixed hers at no cost and said it was a recall. My vehicle has 102,000 miles on it. Also, my rear view camera does not always work. Safety issue if relying on that. Also, no recalls have been issued.
NHTSA ODI #11541747
140,000 miles · Aug 21, 2023
Service Brakes
The contact owns a 2011 Ford Edge. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the brake pedal was firm. The contact stated that the braking distance was extended and there was an abnormal sound coming from the brakes while depressed. No warning light was illuminated. The vehicle…
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The contact owns a 2011 Ford Edge. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the brake pedal was firm. The contact stated that the braking distance was extended and there was an abnormal sound coming from the brakes while depressed. No warning light was illuminated. The vehicle was diagnosed, and the brake failure was confirmed. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 140,000.
NHTSA ODI #11539779
111,000 miles · Jul 14, 2023
Power Train
The contact owns a 2011 Ford Edge. The contact stated while driving 25 MPH, the brake pedal was depressed but failed to operate as needed. The vehicle was diagnosed, and the contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the cont…
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The contact owns a 2011 Ford Edge. The contact stated while driving 25 MPH, the brake pedal was depressed but failed to operate as needed. The vehicle was diagnosed, and the contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that the warranty had expired. The failure mileage was approximately 111,000.
NHTSA ODI #11532328
223,000 miles · Jul 11, 2023
Service Brakes, Hydraulic
The contact owns a 2011 Ford Edge. The contact attempted to park the vehicle however, the brake pedal was depressed and nearly depressed to the floorboard without warning. Despite the failure, the contact managed to drive the vehicle to the dealer where a diagnostic test was performed. The diagnostic test determined that the hyd…
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The contact owns a 2011 Ford Edge. The contact attempted to park the vehicle however, the brake pedal was depressed and nearly depressed to the floorboard without warning. Despite the failure, the contact managed to drive the vehicle to the dealer where a diagnostic test was performed. The diagnostic test determined that the hydraulic compression unit was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 223,000.
NHTSA ODI #11531573
121,280 miles · Jul 10, 2023
Service Brakes, Hydraulic
The contact owns a 2011 Ford Edge. The contact stated while driving out of the driveway and depressing the brake pedal, the vehicle failed to respond. There was no warning light illuminated. The contact stated that she depressed the brake pedal more forcefully and the vehicle responded. The contact stated that the failure had be…
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The contact owns a 2011 Ford Edge. The contact stated while driving out of the driveway and depressing the brake pedal, the vehicle failed to respond. There was no warning light illuminated. The contact stated that she depressed the brake pedal more forcefully and the vehicle responded. The contact stated that the failure had been reoccurring while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 121,280.
NHTSA ODI #11531409
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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