Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1380–25K
40825–50K
39750–75K
22375–100K
211100–150K
61150K+
1,438 reports with mileage · 363 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 686 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 274 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 261 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports7 injury reports
What owners actually said
1,801 reports
28,650 miles · Mar 15, 2016
Electrical SystemStructure
DOOR AJAR LIGHT COMES ON WITH ALL DOORS CLOSED. THE DRIVERS DOOR IS THE ONE AFFECTED. THIS TURNS ON THE DOME LIGHT WHICH CAN CAUSE THE BATTERY TO DRAIN LEAVING A PERSON STRANDED. ALSO, IT CAUSES THE BRAKE AND PARKING LIGHTS TO COME ON WITH NO ONE IN THE VEHICLE. THE DOOR AJAR LIGHT ALSO PREVENTS THE DOORS FROM LOCKING WITH THE K…
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DOOR AJAR LIGHT COMES ON WITH ALL DOORS CLOSED. THE DRIVERS DOOR IS THE ONE AFFECTED. THIS TURNS ON THE DOME LIGHT WHICH CAN CAUSE THE BATTERY TO DRAIN LEAVING A PERSON STRANDED. ALSO, IT CAUSES THE BRAKE AND PARKING LIGHTS TO COME ON WITH NO ONE IN THE VEHICLE. THE DOOR AJAR LIGHT ALSO PREVENTS THE DOORS FROM LOCKING WITH THE KEY IN THE IGNITION. THE DOOR AJAR LIGHT COMES ON WHETHER THE CAR IS TURNED ON OR NOT. THE DEALER SAID THAT THEY HAVE TO REPLACE THE DRIVERS DOOR LATCH. I HAD FORD REPAIR THIS PROBLEM IN THE PAST. I HAVE IT IN THE FORD DEALER AGAIN TODAY FOR THE SAME REPAIR. I'VE UPLOADED THE RECEIPT FROM FIRST REPAIR. MY CAR IS STILL BEING WORKED ON AT FORD DEALERSHIP AND I DON'T HAVE THE RECEIPT YET FOR THE SECOND REPAIR. I THINK THIS SHOULD BE A RECALL ON THIS VEHICLE.
NHTSA ODI #10849863
105,000 miles · Mar 14, 2016
Electrical System
DRIVER DOOR SENSOR SHOWS DOOR OPEN AND IT IS CLOSED. LIGHT STAYS ON AND DOORS WILL NOT LOCK.
NHTSA ODI #10846403
Mileage unknown · Mar 13, 2016
Exterior Lighting
THE DRIVER DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS CLOSED CAUSIN THE ENTERIOR LIGHTS TO STAY ON, POSSIBLY DRAINING THE BATTERY OVERNIGHT
NHTSA ODI #10846352
Mileage unknown · Mar 10, 2016
Unknown Or Other
IN FEBRUARY OF 2015 MY FORD EDGE STARTED TO HAVE ISSUES WITH THE DRIVER DOOR AJAR EVEN WHEN THE DOOR WAS DEFINITELY CLOSED WHICH CAUSES THE VEHICLE TO NOT BE ABLE TO LOCK AND STAY LOCKED, AS WELL AS FOR DOME LIGHT STAYING ON. I HAD THE DOOR SHOCKED BY FORD AND IT WORKED FOR LESS THAN A YEAR, ONCE AGAIN THE DRIVER DOOR AJAR IS HA…
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IN FEBRUARY OF 2015 MY FORD EDGE STARTED TO HAVE ISSUES WITH THE DRIVER DOOR AJAR EVEN WHEN THE DOOR WAS DEFINITELY CLOSED WHICH CAUSES THE VEHICLE TO NOT BE ABLE TO LOCK AND STAY LOCKED, AS WELL AS FOR DOME LIGHT STAYING ON. I HAD THE DOOR SHOCKED BY FORD AND IT WORKED FOR LESS THAN A YEAR, ONCE AGAIN THE DRIVER DOOR AJAR IS HAPPENING AND I'M UNABLE TO KEEP MY DOOR LOCKED WHILE IN THE VEHICLE AND DRIVING AND MY DOME LIGHT WILL CONSISTENTLY STAY ON.
NHTSA ODI #10845884
32,000 miles · Mar 7, 2016
Fuel/propulsion System
CAR STALLED WHEN ENMOTION AT 40 MPH WRENCH LIGHT COMES ON ALSO AWD LIGHT STOP TURN OFF ENGINE AND RESTART CAR IT RUNS NORMAL AT THAT POINT BUT WILL DO AGAIN UNEXPECTING AT ANOTHER TIME AND PLACE .SPEED IS NO FACTOR AT ANY GIVEN SPEED IT WILL STALL.IT IS UNSAFE TO DRIVE.
NHTSA ODI #10840291
35,000 miles · Mar 5, 2016
Electrical SystemUnknown Or Other
TAKATA RECALL. THE DRIVER DOOR AJAR LIGHT STAYS ON AT ALL TIMES. WILL NOT GO OFF NO MATTER HOW MANY TIMES YOU SHUT THE DOOR, THE DOME LIGHT STAYS ON, RUNDS THE BATTERY DEAD. I HAVE TRIED EVERY THING INCLUDING WD 40. I BELIEVE IT IS THE SENSOR BUT I AM NOT A MECHANIC SO.... I HAVE GOOGLED THIS ISSUE AND IT SEEMS THAT EVERYONE TH…
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TAKATA RECALL. THE DRIVER DOOR AJAR LIGHT STAYS ON AT ALL TIMES. WILL NOT GO OFF NO MATTER HOW MANY TIMES YOU SHUT THE DOOR, THE DOME LIGHT STAYS ON, RUNDS THE BATTERY DEAD. I HAVE TRIED EVERY THING INCLUDING WD 40. I BELIEVE IT IS THE SENSOR BUT I AM NOT A MECHANIC SO.... I HAVE GOOGLED THIS ISSUE AND IT SEEMS THAT EVERYONE THAT OWNS A FORD EDGE HAS THIS ISSUE. I CAN NOT BELIEVE THERE IS NOT A RECALL ON THIS ISSUE.MY DRIVER DOOR HAS AT TIMES NOT LATCHED COMPLETELY. I BELIEVE THIS IS A SAFETY ISSUE AS I AM DRIVING ON THE FREEWAY AND HAVE SMALL CHILDREN. FORD NEEDS TO GET THEIR ACT TOGETHER AND RECALL THIS ISSUE FOR EVERY ONE THAT OWNS A FORD EDGE. I HAVE BOUGHT FORDS FOR YEARS. THIS WILL BE MY LAST. THIS ISSUE IS EVERYTIME YOU ENTER THE VEHICLE. STATIONARY, DRIVING, FREEWAY, HIGHWAY, TURNING. THIS HAS BEEN GOING ON FOR MONTHS NOW. HAS BEEN A CONTINUING PROBLEM FOR SEVERAL MONTHS.
NHTSA ODI #10840016
68,000 miles · Mar 4, 2016
Structure
DRIVER'S DOOR AJAR SWITCH IS FAILING CAUSING THE DOOR AJAR WARNING LIGHT TO BE ILLUMINATED AND THE INABILITY TO LOCK THE VEHICLE'S DOORS WHEN DRIVING OR WHEN PARKING VEHICLE. SEARCH ON INTERNET INDICATES ISSUE IS WIDESPREAD ON THIS VEHICLE LINE WITH REPAIR COSTS IN THE $30-$500 RANGE. VEHICLE HAS 68,000 MILES.
NHTSA ODI #10839871
80,000 miles · Mar 3, 2016
Unknown Or Other
THE DRIVER SIDE DOOR LATCH WILL NOT LATCH PROPERLY CAUSING THE DOOR AJAR LIGHT TO STAY ON. THE DOOR SHUTS AND LOCKS BUT THE DOOR AJAR LIGHT STAYS ON. WHEN THE VEHICLE IS IN MOTION THE CAR WILL NOT LOCK ALL THE DOORS BECAUSE IT IS SENSING THAT THE FRONT DOOR IS NOT SHUT. THE INTERIOR LIGHTS STAY ON CAUSING IT HARD TO SEE AT NIGHT…
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THE DRIVER SIDE DOOR LATCH WILL NOT LATCH PROPERLY CAUSING THE DOOR AJAR LIGHT TO STAY ON. THE DOOR SHUTS AND LOCKS BUT THE DOOR AJAR LIGHT STAYS ON. WHEN THE VEHICLE IS IN MOTION THE CAR WILL NOT LOCK ALL THE DOORS BECAUSE IT IS SENSING THAT THE FRONT DOOR IS NOT SHUT. THE INTERIOR LIGHTS STAY ON CAUSING IT HARD TO SEE AT NIGHT WHILE DRIVING.
NHTSA ODI #10839769
30,800 miles · Mar 2, 2016
Electrical System
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHEN ENTERING THE VEHICLE, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAIL…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHEN ENTERING THE VEHICLE, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,800.
NHTSA ODI #10839418
57,000 miles · Feb 27, 2016
Electrical System
HAVE STARTED TO RECEIVE "DOOR AJAR WARNING" INDICATION WHEN THE DRIVER DOOR IS CLOSED. HAVE RESEARCHED ON-LINE SITES AND FOUND IT TO BE A VERY COMMON PROBLEM WITH THIS MODEL FORD VEHICLE. I CONSIDER THIS TO BE A PERSONAL SAFETY ISSUE AS THE VEHICLE'S DOORS WILL REMAIN UNLOCKED UNTIL THE PROBLEM IS ADDRESSED. IF I GET THE WARNI…
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HAVE STARTED TO RECEIVE "DOOR AJAR WARNING" INDICATION WHEN THE DRIVER DOOR IS CLOSED. HAVE RESEARCHED ON-LINE SITES AND FOUND IT TO BE A VERY COMMON PROBLEM WITH THIS MODEL FORD VEHICLE. I CONSIDER THIS TO BE A PERSONAL SAFETY ISSUE AS THE VEHICLE'S DOORS WILL REMAIN UNLOCKED UNTIL THE PROBLEM IS ADDRESSED. IF I GET THE WARNING TO GO AWAY WHEN THE VEHICLE IS STATIONARY THE DOORS WILL LOCK AND I CAN BEGIN MY DRIVE. ON NUMEROUS OCCASIONS AS I AM DRIVING THE WARNING WILL RETURN AND THE DOORS WILL UNLOCK AUTOMATICALLY. THIS CAN BE VERY UNNERVING AND FRIGHTENING AT TIMES AS THE INTERIOR LIGHTS WILL COME ON AS PART OF THIS PROBLEM. WHEN THIS HAPPENS AT NIGHT THE DRIVER'S VISION IS COMPROMISED BY THE INTERIOR LIGHTS AND DRAWN AWAY FROM THE ROAD. IN ADDITION, THE SAFETY OF THE VEHICLE'S OCCUPANTS IS COMPROMISED AS THE DOORS REMAIN UNLOCKED. THIS PROBLEM NEEDS TO BE ADDRESSED BY FORD AND A RECALL ISSUED. I HAVE INQUIRED WITH MY LOCAL DEALER AND RECEIVED AN ESTIMATE OF $600 FOR THE REPAIR TO BE MADE.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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