AFTER SHUTTING THE DRIVER SIDE DOOR THE DOOR AJAR LIGHT REMAINED ON. AFTER SHUTTING IT AGAIN IT WENT OFF. OVER THE PAST COUPLE OF MONTHS THE PROBLEM GOT WORSE AND NOW THE DOOR AJAR LIGHT STAYS ON ALL THE TIME. THE DOOR ARE UNABLE TO BE LOCKED, BECAUSE THEY JUST UNLOCK THEMSELVES BECAUSE THE KEYS ARE IN THE IGNITION. THIS IS A SA…
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AFTER SHUTTING THE DRIVER SIDE DOOR THE DOOR AJAR LIGHT REMAINED ON. AFTER SHUTTING IT AGAIN IT WENT OFF. OVER THE PAST COUPLE OF MONTHS THE PROBLEM GOT WORSE AND NOW THE DOOR AJAR LIGHT STAYS ON ALL THE TIME. THE DOOR ARE UNABLE TO BE LOCKED, BECAUSE THEY JUST UNLOCK THEMSELVES BECAUSE THE KEYS ARE IN THE IGNITION. THIS IS A SAFETY HAZARD FOR MY WIFE WHO WORKS IN POSSIBLY DANGEROUS AREAS AND CANNOT LOCK HER DOORS AT STOP LIGHTS OR STOP SIGNS.
NHTSA ODI #10725821
Mileage unknown · Jun 15, 2015
Electrical SystemExterior LightingUnknown Or Other
MULTIPLE INCIDENTS AFTER REPAIR OF DOOR AJAR SWITCH/SENSOR WILL NOT RECOGNIZE THAT THE DOOR IS ACTUALLY CLOSED EVEN THOUGH THE DOME LIGHTS STAY LIT AND THE CAR GIVES A WARNING.
NHTSA ODI #10725235
27,000 miles · Jun 15, 2015
Electrical SystemExterior LightingUnknown Or Other
DOOR AJAR LIGHT STAYS ON REGARDLESS OF HOW MANY TIMES I CLOSE THE DOOR. THE DOOR IS CLOSED BUT THE SENSOR STAYS ON AND THE LIGHT INSIDE THE CAR WILL NOT TURN OFF (DUE TO THE CAR THINKING THE DOOR IS OPEN)--NOT SURE IF THE DOOR DOES NOT CLOSE ALL THE WAY. SEEMS UNSAFE TO DRIVE WITH THE CAR THIS WAY SINCE I DON'T KNOW IF IT IS SEC…
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DOOR AJAR LIGHT STAYS ON REGARDLESS OF HOW MANY TIMES I CLOSE THE DOOR. THE DOOR IS CLOSED BUT THE SENSOR STAYS ON AND THE LIGHT INSIDE THE CAR WILL NOT TURN OFF (DUE TO THE CAR THINKING THE DOOR IS OPEN)--NOT SURE IF THE DOOR DOES NOT CLOSE ALL THE WAY. SEEMS UNSAFE TO DRIVE WITH THE CAR THIS WAY SINCE I DON'T KNOW IF IT IS SECURELY CLOSED.
NHTSA ODI #10725221
93,879 miles · Jun 8, 2015
Unknown Or Other
THE DRIVER'S DOOR AJAR ALERT AND CHIME SHOWS UP WHEN THE DOOR IS CLEARLY CLOSED TIGHTLY. THE DOME LIGHT STAYS ON.
NHTSA ODI #10723934
18,000 miles · Jun 7, 2015
Electrical SystemUnknown Or Other
THE DOOR LATCH SENSOR MALFUNCTIONS INDICATING THAT THE DOOR IS AJAR. DOORS WILL NOT LOCK NEITHER MANUALLY NOR ELECTRONICALLY. THE LF DOOR LATCH HAS BEEN REPLACED 10/12, RF LATCH REPLACED 11/13.(BOTH REPLACED UNDER WARRANTY FOR MALFUNCTION) 9/14 THE RF LATCH AGAIN MALFUNCTIONED, AND WAS LUBRICATED AT A DEALER TO RESOLVE PROBLEM.…
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THE DOOR LATCH SENSOR MALFUNCTIONS INDICATING THAT THE DOOR IS AJAR. DOORS WILL NOT LOCK NEITHER MANUALLY NOR ELECTRONICALLY. THE LF DOOR LATCH HAS BEEN REPLACED 10/12, RF LATCH REPLACED 11/13.(BOTH REPLACED UNDER WARRANTY FOR MALFUNCTION) 9/14 THE RF LATCH AGAIN MALFUNCTIONED, AND WAS LUBRICATED AT A DEALER TO RESOLVE PROBLEM. AGAIN AT 5/15 THE LATCH AGAIN MALFUNCTIONED AND WAS INSPECTED. TO THIS DAY IT CONTINUES TO MALFUNCTION. I WAS ADVISED AT THE DEALERSHIP TO WAIT UNTIL UPDATED LATCHES ARE PRODUCED. MEANWHILE, THE DOORS WILL NOT LOCK WHEN DRIVING. WHEN A NEW DESIGN LATCH IS AVAILABLE, I WILL BE REQUIRED TO PAY FOR A REPLACEMENT LATCH BECAUSE THE MILEAGE AND CAR ARE BEYOND WARRANTY.
NHTSA ODI #10723818
35,500 miles · Jun 5, 2015
Unknown Or Other
DOOR AJAR WARNING LIGHT STAYS ON AFTER CLOSING THE DRIVERS DOOR. (IN MY CASE, RIGHT NOW THE DRIVERS DOOR IS THE ONLY DOOR EXPERIENCING THIS PROBLEM. HOWEVER I IMAGINE ANY DOOR WITH A FAULTY SENSOR WILL GENERATE THE SAME CONDITION) THIS PREVENTS THE DOORS FROM AUTOMATICALLY LOCKING, OR FOR THAT MATTER THEY CANNOT BE LOCKED AT …
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DOOR AJAR WARNING LIGHT STAYS ON AFTER CLOSING THE DRIVERS DOOR. (IN MY CASE, RIGHT NOW THE DRIVERS DOOR IS THE ONLY DOOR EXPERIENCING THIS PROBLEM. HOWEVER I IMAGINE ANY DOOR WITH A FAULTY SENSOR WILL GENERATE THE SAME CONDITION) THIS PREVENTS THE DOORS FROM AUTOMATICALLY LOCKING, OR FOR THAT MATTER THEY CANNOT BE LOCKED AT ALL. ALSO THE INTERIOR LIGHTS STAY ON. THERE IS NO WAY TO OVERRIDE THIS. THIS IS POTENTIALLY A SERIOUS SAFETY ISSUE BOTH BECAUSE THE DOORS WILL NOT LOCK AND THE INSIDE LIGHTING MAY INTERFERE WITH VISIBILITY. FROM RESEARCH, THIS IS A WIDESPREAD PROBLEM THAT FORD NEED TO ADDRESS.
NHTSA ODI #10723685
52,000 miles · Jun 5, 2015
Electrical SystemUnknown Or Other
MY SAFETY ISSUE IS WITH MY FORD EDGE 2011 DOOR AJAR SENSOR. IT'S GOTTEN WORSE IN THE PAST COUPLE OF MONTHS. THE DOORS STAY UNLOCK, DASH BOARD WARNING DISPLAY KEEPS POPPING UP, DOOR DISPLAY STAYS LIT AND THE INTERIOR LIGHT STAYS ON WHICH IS HAZARDOUS AT NIGHT. FORD HAS HAD THIS PROBLEM WITH MANY OF IT'S VEHICLES FOR A LONG TIM…
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MY SAFETY ISSUE IS WITH MY FORD EDGE 2011 DOOR AJAR SENSOR. IT'S GOTTEN WORSE IN THE PAST COUPLE OF MONTHS. THE DOORS STAY UNLOCK, DASH BOARD WARNING DISPLAY KEEPS POPPING UP, DOOR DISPLAY STAYS LIT AND THE INTERIOR LIGHT STAYS ON WHICH IS HAZARDOUS AT NIGHT. FORD HAS HAD THIS PROBLEM WITH MANY OF IT'S VEHICLES FOR A LONG TIME BUT DOES NOT SEEM TO BE VERY INTERESTED IN FIXING IT OR RECALLING. I CALLED FORD CUSTOMER SERVICE DIVISION AND SPOKE TO ANGELA KEEVIS (REGIONAL CUSTOMER SERVICE MANAGER) TO HAVE FORD HANDLE THIS ISSUE AS A RE-CALL B/C MANY OF THE EDGE MODELS ARE HAVING THIS ISSUE. SHE CONFIRMED THAT THERE ARE NO RECALLS AT THIS TIME AND THAT FORD WILL NOT BE ABLE TO HELP OUT TO REIMBURSE THE COST OF THE FIX EITHER AND SHE WAS SORRY AT THIS TIME. THE ONLY THING SHE TOLD ME IS TO PUT MY COMPLAIN ONLINE. THE ONLY THING THAT THEY COULD DO IS CALL YOU BACK AFTER YOU HAD SETUP AN APPOINTMENT WITH YOUR DEALER TO HAVE IT FIXED AND TO MAKE SURE IT ALL WENT WELL. I DO HOPE FORD WILL TAKE THIS ISSUE SERIOUS AND HAVE A RECALL DONE B/C THIS ISSUE COULD OCCUR AT ANY TIME. AGAIN SAFETY ISSUES ARE DOORS BEING UNLOCKED WHILE DRIVING AND INTERIOR LIGHTS STAYS ON AND IT COULD BE HAZARDOUS WHEN TRYING TO DRIVE AT NIGHT. DOES FORD NEED TO HAVE A FATAL ACCIDENT BEFORE THEY COULD RECALL A KNOWN ISSUE????????
NHTSA ODI #10723629
12,000 miles · Jun 1, 2015
Electrical SystemExterior LightingUnknown Or Other
THE DOME LIGHT STAYS ON, NIGHT TIME DRIVING HAZARD. FALSE DOOR AJAR PREVENTS DOORS FROM LOCKING WHILE TRAVELING ON HIGHWAY. DOORS WON'T LOCK MAJOR SAFETY ISSUE.
NHTSA ODI #10722813
21,900 miles · May 31, 2015
Unknown Or Other
THE DRIVER DOOR AJAR LIGHT IS ALWAYS ON, IT WON'T SHUT OFF. SAME WITH INTERIOR LIGHTS BECAUSE OF THIS. IT NEEDS TO BE RECALLED.
NHTSA ODI #10722504
60,256 miles · May 26, 2015
Electrical SystemExterior LightingUnknown Or Other
DRIVERS SIDE DOOR AJAR LIGHT ON. INTERIOR LIGHTING WILL NOT TURN OFF. USER CAN'T LOCK DOORS WHILE DRIVING. DOME LIGHT STAYS ON DRAINING BATTERY.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2011 Ford Edge Problems, Complaints & Recalls | Skip That Year
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