ONGOING ISSUE SINCE 03/2017, CAR ONLY HAS 64K MILES ON IT. DOOR AJAR LIGHT COMES ON AND STAYS ON WHEN DRIVER OR PASSENGER DOOR IS OPENED THEN CLOSED. THE DOME LIGHT STAYS ON WHILE CAR IS IN REVERSE ONLY TURNING OFF ONCE CAR IS IN DRIVE DANGEROUS WHEN BACKING AT NIGHT. THE BIGGER CONCERN IS NONE OF THE DOORS WILL STAY LOCKED WHEN…
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ONGOING ISSUE SINCE 03/2017, CAR ONLY HAS 64K MILES ON IT. DOOR AJAR LIGHT COMES ON AND STAYS ON WHEN DRIVER OR PASSENGER DOOR IS OPENED THEN CLOSED. THE DOME LIGHT STAYS ON WHILE CAR IS IN REVERSE ONLY TURNING OFF ONCE CAR IS IN DRIVE DANGEROUS WHEN BACKING AT NIGHT. THE BIGGER CONCERN IS NONE OF THE DOORS WILL STAY LOCKED WHEN THE CAR IS IN MOTION AND THIS DOOR AJAR LIGHT IS ON. THIS LIGHT STAYS ON ABOUT 90% OF THE TIME, OPENING AND CLOSING DOOR OVER AND OVER ON OCCASION WILL TURN IT OFF.
NHTSA ODI #10993691
Mileage unknown · Jun 4, 2017
Electrical SystemStructure
DRIVER'S DOOR AJAR LIGHT STAYS ON EVEN AFTER DOOR IS CLOSED.
NHTSA ODI #10993076
110,000 miles · May 30, 2017
Electrical SystemStructure
ON 2011 FORD EDGE ON THE RIGHT FRONT PASSENGER DOOR, A "DOOR AJAR" WARNING COMES ON AND CANNOT BE TURNED OFF, EVEN WHEN THE DOOR IS REPEATED CLOSED. AFTER MANY TRIES, I HAVE BEEN ABLE TO GET IT TO TURN OFF. WHEN IT IS ON, THE CAR INTERIOR LIGHTS STAY ON, LEADING TO A DEAD BATTERY, AND ISSUES WITH LOCKING AND KNOWING IF THE DO…
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ON 2011 FORD EDGE ON THE RIGHT FRONT PASSENGER DOOR, A "DOOR AJAR" WARNING COMES ON AND CANNOT BE TURNED OFF, EVEN WHEN THE DOOR IS REPEATED CLOSED. AFTER MANY TRIES, I HAVE BEEN ABLE TO GET IT TO TURN OFF. WHEN IT IS ON, THE CAR INTERIOR LIGHTS STAY ON, LEADING TO A DEAD BATTERY, AND ISSUES WITH LOCKING AND KNOWING IF THE DOOR IS REALLY CLOSED. THE "DOOR AJAR" LIGHT EVEN CAME ON ONCE WHEN THE CAR WAS STANDING AND DOOR HAD NOT BEEN TOUCHED
NHTSA ODI #10992131
37,356 miles · May 27, 2017
Structure
I BOUGHT THE EDGE BRAND NEW AND WHEN I WAS 1000 MILES OVER MY WARRANTY MY DOOR AJAR WOULD NOT GO OFF, SO MY INSIDE DOME LIGHTS STAY ON LONGER ALSO UNTIL YOU HIT THE OK BUTTON ON YOUR STEERING WHEEL, THEN IT WILL GO OFF IN A LITTLE WHILE, I CALLED THE DEALERSHIP AND THEY WANTED TO CHARGE ME TO LOOK AT IT, I CALLED FORD AND THEY D…
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I BOUGHT THE EDGE BRAND NEW AND WHEN I WAS 1000 MILES OVER MY WARRANTY MY DOOR AJAR WOULD NOT GO OFF, SO MY INSIDE DOME LIGHTS STAY ON LONGER ALSO UNTIL YOU HIT THE OK BUTTON ON YOUR STEERING WHEEL, THEN IT WILL GO OFF IN A LITTLE WHILE, I CALLED THE DEALERSHIP AND THEY WANTED TO CHARGE ME TO LOOK AT IT, I CALLED FORD AND THEY DIDN'T WANT TO DO NOTHING EITHER. I HAVE NEVER HAD ANY PROBLEMS WITH MY DOOR ON MY VEHICLES IN ALL MY LIFE. THIS HAS GOT TO BE A RECALL, THIS IS THE MANUFACTURES PROBLEM, BECAUSE MINE VEHICLE WAS'NT EVEN A YEAR OLD AND I HAD THIS, HOPE THIS HELPS TO GET A RECALL.
NHTSA ODI #10991938
77,000 miles · May 22, 2017
Structure
THE DOOR AJAR LIGHT CAME ON AND MY DRIVERS DOOR WAS SHUT. EVENTUALLY THE LATCH COMPLETELY FELL OFF AND THE DOOR HANDLE TOO. WE COULDN'T OPEN THE DRIVERS SIDE DOOR OR ROLL THE WINDOW DOWN. THIS IS A KNOWN RECALL ISSUE WITH OTHER FORD VEHICLES.
NHTSA ODI #10991093
Mileage unknown · May 16, 2017
Structure
FORD EDGE 2011 - DOOR AJAR WHEN DOOR IS CLOSED. VERY POOR CONSTRUCTION OF THIS PART. THE DOOR SENSOR IS LOCATED IN THE DOOR LATCH. THE DOOR AJAR WILL NOT LET YOU LOCK YOUR CAR DOORS AND ALSO KEEPS YOUR OVERHEAD DOME LIGHT ON THEREFORE DRAINING YOUR CAR BATTERY. FORD SHOULD RECALL THIS AS THEY KNOW IT IS A HUGE PROBLEM AND A DEFE…
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FORD EDGE 2011 - DOOR AJAR WHEN DOOR IS CLOSED. VERY POOR CONSTRUCTION OF THIS PART. THE DOOR SENSOR IS LOCATED IN THE DOOR LATCH. THE DOOR AJAR WILL NOT LET YOU LOCK YOUR CAR DOORS AND ALSO KEEPS YOUR OVERHEAD DOME LIGHT ON THEREFORE DRAINING YOUR CAR BATTERY. FORD SHOULD RECALL THIS AS THEY KNOW IT IS A HUGE PROBLEM AND A DEFECTIVE PART. THIS CAN HAPPEN ON ALL DOORS AND AT $500 EACH YOU ARE HAVING TO PAY $2,000.00 JUST TO KEEP THIS FROM DRAINING YOUR BATTERY. HOW CAN ANYONE THINK THIS IS OK? I NEVER EVEN USE MY BACK SEAT AND MY CAR ONLY HAS 83,000 MILES. IF YOU HAVE AN EXTENDED WARRANTY , STRANGE IT DOES NOT COVER THIS. YOU CAN ONLY BUY THIS PART FROM FORD. THIS IS NOT RIGHT . FORD USED FAULTY PARTS., YET THEY SEEM TO THINK IT'S OK BECAUSE THEY SAID THERE ARE NO RECALLS BECAUSE NO ONE DIED. IS THAT WHAT IS TAKES TO HAVE A RECALL ? FORD KNOWS THIS IS WRONG, YET WILL NOT RECALL BECAUSE THEY DON'T HAVE TO.
NHTSA ODI #10986076
142,000 miles · Apr 26, 2017
Electrical SystemExterior LightingStructure
DOOR AJAR SWITCH NOT WORKING PROPERLY
NHTSA ODI #10980910
Mileage unknown · Apr 26, 2017
Structure
DRIVER SIDE DOOR AJAR LIGHT IS ON . HAVE TO DRIVE AFTER SUNSET WITH DOME LIGHT ON. REPAIR BY FORD DEALER ON 7/2016 AND AGAIN ON 4/2017
NHTSA ODI #10980788
Mileage unknown · Apr 19, 2017
Structure
DRIVERS SIDE DOOR LATCH IS DEFECTIVE. THE DOOR AJAR SIGNAL ILLUMINATES, BUT THE DOOR IS NOT AJAR OR IF IT IS CANNOT BE CLOSED.
NHTSA ODI #10979355
98,000 miles · Apr 18, 2017
Structure
THE DRIVERS SIDE REAR DOOR AJAR LIGHT STAYS ON AFTER OPENING AND CLOSING THE DOOR. DOOR AJAR LIGHT COMES ON RANDOMLY AND WILL SOMETIMES GO OUT AFTER OPENING AND CLOSING THE DOOR AFTER SEVERAL ATTEMPTS. THE DOOR AJAR LIGHT WILL COME ON AFTER THE CAR HAS BEEN STATIONARY FOR BOTH SHORT AND LONG PERIODS OF TIME. THE DOME LIGHT WILL …
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THE DRIVERS SIDE REAR DOOR AJAR LIGHT STAYS ON AFTER OPENING AND CLOSING THE DOOR. DOOR AJAR LIGHT COMES ON RANDOMLY AND WILL SOMETIMES GO OUT AFTER OPENING AND CLOSING THE DOOR AFTER SEVERAL ATTEMPTS. THE DOOR AJAR LIGHT WILL COME ON AFTER THE CAR HAS BEEN STATIONARY FOR BOTH SHORT AND LONG PERIODS OF TIME. THE DOME LIGHT WILL STAY ON IF THE DOOR AJAR LIGHT STAYS ON. WE HAD THE SAME ISSUE HAPPEN WITH THE DRIVERS SIDE DOOR AND HAD TO PAY TO HAVE IT REPLACED. THIS IS APPARENTLY A DEFECTIVE PART FOR THIS YEAR AND MODEL AND WOULD LIKE TO HAVE IT REPLACED.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2011 Ford Edge Problems, Complaints & Recalls | Skip That Year
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