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2011 Ford Edge

Owner reports · Recalls · Investigations

More warning signs than most Edge years

Owner complaints for the 2011 Ford Edge are substantially higher than the model-year median of 724.

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When problems were reported

Mileage at the reported incident

1,438 reports with mileage · 363 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 686 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 274 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 261 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

23 crash reports4 fire reports7 injury reports

Service Brakes complaints

261 reports
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131,200 miles · Jan 31, 2020
Service BrakesStructureVehicle Speed Control

HAD A RECALL ON DRIVER DOOR ISSUE WITH SECURE OF DOOR . BUT ON MY BACK DRIVER DOOR HAS THE SAME PROBLEM . DOOR COULD BECOME UN SAFE WHEN DRIVING . DONT KNOW IF IT IS SECURE. WHILE DRIVING. SHOWS OPEN. SOMETHING WENT WRONG WITH ABS SYSTEM WHILE DRVING DIDNT STOP RIGHT AWAY . HAD TO STOP AND WAIT BEFORE BRAKE SYSTEM BECAME FUCTIO…

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HAD A RECALL ON DRIVER DOOR ISSUE WITH SECURE OF DOOR . BUT ON MY BACK DRIVER DOOR HAS THE SAME PROBLEM . DOOR COULD BECOME UN SAFE WHEN DRIVING . DONT KNOW IF IT IS SECURE. WHILE DRIVING. SHOWS OPEN. SOMETHING WENT WRONG WITH ABS SYSTEM WHILE DRVING DIDNT STOP RIGHT AWAY . HAD TO STOP AND WAIT BEFORE BRAKE SYSTEM BECAME FUCTIONABLE .

NHTSA ODI #11306381

100,000 miles · Jan 23, 2020
Service Brakes

BRAKE BOOSTER FAILURE

NHTSA ODI #11301317

57,825 miles · Jan 11, 2020
Service Brakes

BRAKES GO ALL THE WAY TO THE FLOOR..ESPECIALLY DOES IT IN WET, SNOW, ICY WEATHER. FEW TIMES IT HAD DONE IT ON DRY ROAD..BUT THIS PROBLEM HAS BEEN HAPPENING SINCE OCTOBER 2019..LASTEST INCIDENT WAS 01/10/2020..

NHTSA ODI #11298584

113,475 miles · Dec 28, 2019
Service Brakes

I HAD BREAK ISSUES WHERE THE PEDAL WAS TIGHT AND IT TOOK A LOT OF PRESSURE TO STOP. TOOK IT TO THE DEALER RESULTING IN THE BREAK BOOSTER BEING REPLACED UNDER WARRANTY. MAYBE 3 MONTHS LATER I HAD MORE PROBLEMS BREAKING. THIS TIME THE PEDAL WAS SOFT AND WOULD TRAVEL TO THE FLOOR WHILE BREAKING. THIS TIME THE DEALER SAYS IT'S T…

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I HAD BREAK ISSUES WHERE THE PEDAL WAS TIGHT AND IT TOOK A LOT OF PRESSURE TO STOP. TOOK IT TO THE DEALER RESULTING IN THE BREAK BOOSTER BEING REPLACED UNDER WARRANTY. MAYBE 3 MONTHS LATER I HAD MORE PROBLEMS BREAKING. THIS TIME THE PEDAL WAS SOFT AND WOULD TRAVEL TO THE FLOOR WHILE BREAKING. THIS TIME THE DEALER SAYS IT'S THE HYDRAULIC CONTROL UNIT. SOUNDS LIKE BOTH PARTS SHOULD BE UNDER WARRANTY AND REPLACED AT THE SAME TIME.

NHTSA ODI #11291797

100,003 miles · Dec 24, 2019
Service Brakes

DURING EVERYDAY DRIVING THE BRAKE PEDDLE APPEARS SPONGY. UPON APPLYING BRAKES YOU HEAR A HISSING SOUND AND THE PEDDLE MUST BE PUSHED SEVERAL INCHES PRIOR TO THE FEEL OF BRAKES BEING APPLIED. THIS IS A DANGEROUS CONDITION WHICH NEEDS TO BE ADDRESSED THROUGH A RECALL TO PREVENT INJURY OR DEATH.

NHTSA ODI #11291023

116,000 miles · Dec 21, 2019
Service Brakes

I WAS DRIVING MY VEHICLE NORMALLY AND THEN I APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE CAR DID STOP. I TOOK IT TO A REPAIR SHOP AND THEY SAID IT COULD EITHER BE THE ABS MODULE OR THE BRAKE MODULE.. I TOOK IT AND TO ANOTHER SHOP BUT THEY DID NOT KNOW WHAT CAUSED THIS PROBLEM. . I THEN TOOK IT YET TO ANOTHER. TH…

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I WAS DRIVING MY VEHICLE NORMALLY AND THEN I APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE CAR DID STOP. I TOOK IT TO A REPAIR SHOP AND THEY SAID IT COULD EITHER BE THE ABS MODULE OR THE BRAKE MODULE.. I TOOK IT AND TO ANOTHER SHOP BUT THEY DID NOT KNOW WHAT CAUSED THIS PROBLEM. . I THEN TOOK IT YET TO ANOTHER. THEY ORDERED A CONTROL MODULE AND A BRAKE MODULE AND INSTALLED THEM ON DECEMBER 19, 2019 AT A COST OF 1500.00 DOLLARS.

NHTSA ODI #11290620

127,000 miles · Dec 9, 2019
Service Brakes

FOR SEVERAL YEARS WE HAVE BEEN HAVING PROBLEMS WITH THE BRAKES WHERE THE PEDAL WOULD JUST RANDOMLY GO TO THE FLOOR AND THE BRAKE RESPONSE WOULD ALMOST GO AWAY COMPLETELY. USUALLY ONCE THE CAR WAS SHUT OFF THE BRAKES WOULD COME BACK AND BE FINE AGAIN. THEY GOT REALLY BAD A LITTLE OVER A YEAR AGO AND WE WENT TO A DEALERSHIP AFTE…

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FOR SEVERAL YEARS WE HAVE BEEN HAVING PROBLEMS WITH THE BRAKES WHERE THE PEDAL WOULD JUST RANDOMLY GO TO THE FLOOR AND THE BRAKE RESPONSE WOULD ALMOST GO AWAY COMPLETELY. USUALLY ONCE THE CAR WAS SHUT OFF THE BRAKES WOULD COME BACK AND BE FINE AGAIN. THEY GOT REALLY BAD A LITTLE OVER A YEAR AGO AND WE WENT TO A DEALERSHIP AFTER LEARNING ABOUT A SERVICE BULLETIN FOR THE BRAKE BOOSTER. THE DEALERSHIP THOUGHT THAT COULD BE THE PROBLEM. SO ON 8/9/18 WITH 99,703 MILES ON OUR CAR THE BRAKE BOOSTER WAS REPLACED UNDER THE EXTENDED WARRANTY FORD ISSUED. WE THOUGHT THE PROBLEM WAS FIXED UNTIL 11/26/19. MY WIFE WAS LEAVING WORK AND IT WAS A LITTLE ICY. SHE ACTIVATED THE ABS LEAVING HER WORK PARKING LOT AND THE PEDAL AGAIN WENT ALL THE WAY TO THE FLOOR. THIS TIME IT DID NOT COME BACK. THE VEHICLE WAS OPERATIONAL BUT THE BRAKE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR TO WORK. THE CAR WAS AGAIN TAKEN BACK TO THE SAME DEALERSHIP WHO TOLD ME THEY HAD 3 OTHER VEHICLES COME IN WITH THE EXACT SAME PROBLEM IN THE LAST WEEK. AFTER BLEEDING THE BRAKES AND RUNNING TESTS IT WAS DETERMINED THAT THE HYDRAULIC CONTROL UNIT THAT CONTROLS THE ABS SYSTEM WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THE VEHICLE NOW HAS 127,000 MILES AND THE COST OF THIS REPAIR IS $1800. WE HAVE CONTACTED FORD MULTIPLE TIMES AFTER DOING TO SEARCHES ON THE INTERNET AND FIGURING OUT THAT THIS IS A COMMON PROBLEM THAT FORD IS AWARE OF AND WILL DO NOTHING ABOUT. OUR CALLS HAVE FALLEN ON DEAF EARS AT FORD AND THEIR CUSTOMER SERVICE DEPARTMENT COULD ONLY SAY THEY ARE SORRY FOR THE PROBLEMS WE ARE HAVING AND THERE IS NOTHING THEY CAN DO. BRAKES ARE A PRETTY IMPORTANT PART OF THE CAR AND I HAVE NEVER SEEN A CAR WITH MORE BRAKE ISSUES THAN OUR EDGE AND FORD COULD CARE LESS. THIS WAS THE FIRST FORD I'VE EVER PURCHASED BUT I CAN GUARANTEE YOU IT WILL BE OUR LAST.

NHTSA ODI #11287865

150 miles · Dec 7, 2019
Service Brakes

MY BRAKES HAVE BECOME VERY SQUISHY AND BARELY STOPPING NY CAR.I HIT THE BRAKES HARD IN TRAFFIC ON THE HIGHWAY AND THE CAR BARELY STOPPED. YOU HAVE TO PRESS THE PEDDLE CLEAR TO THE FLOOR FOR ANY REACTION. TOOK TO SHOP. REPLACED THE MASTER CYLINDER AND THE BRAKE BOOSTER AND THE LROBLEM CONTINUES. THE SHOP ISN'T SURE WHAT COULD…

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MY BRAKES HAVE BECOME VERY SQUISHY AND BARELY STOPPING NY CAR.I HIT THE BRAKES HARD IN TRAFFIC ON THE HIGHWAY AND THE CAR BARELY STOPPED. YOU HAVE TO PRESS THE PEDDLE CLEAR TO THE FLOOR FOR ANY REACTION. TOOK TO SHOP. REPLACED THE MASTER CYLINDER AND THE BRAKE BOOSTER AND THE LROBLEM CONTINUES. THE SHOP ISN'T SURE WHAT COULD BE THE PROBLEM. AFTER INTERNET RESEARCH IT APPEARS THERE IS A MODULE PROBLEM AND THIS IS BEEN HAPPENING WITH THIS YEAR OF EDGE VERY FREQUENTLY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS ADRESSED!

NHTSA ODI #11287712

57,676 miles · Nov 22, 2019
Service Brakes

DRIVING HOME FROM WORK AND WENT TO APPLY THE BRAKES AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR..PUMPED THEM SO IT WOULD STOP..THEN DROVE WELL UNDER SPOED LIMIT UNTIL I GOT GOT HOME..1ST TIME IT HAPPENED WAS OCTOBER 2019 COMING HOME FROM WORK.

NHTSA ODI #11281915

125,567 miles · Nov 20, 2019
Service Brakes

HAVING ISSUES WITH BRAKING WHERE THE BRAKE PEDAL WILL GO TO THE FLOOR AND IS SOFT. IT IS VERY SCARY WHEN I HAVE TO BRAKE QUICKLY AND CAR DOESN'T WANT TO STOP WHETHER IN TOWN OR THE HIGHWAY. BRAKE BOOSTER WAS ALREADY REPLACED DUE TO A PREVIOUSLY RECALL. HOWEVER, THIS DID NOT COMPLETELY FIX THE PROBLEM. IT ALREADY CAUSED ISSUE…

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HAVING ISSUES WITH BRAKING WHERE THE BRAKE PEDAL WILL GO TO THE FLOOR AND IS SOFT. IT IS VERY SCARY WHEN I HAVE TO BRAKE QUICKLY AND CAR DOESN'T WANT TO STOP WHETHER IN TOWN OR THE HIGHWAY. BRAKE BOOSTER WAS ALREADY REPLACED DUE TO A PREVIOUSLY RECALL. HOWEVER, THIS DID NOT COMPLETELY FIX THE PROBLEM. IT ALREADY CAUSED ISSUES WHERE BRAKES WERE COMPLETELY REPLACED AND COST $800. NOW, THE DEALERSHIP IS STATING THAT IT WILL COST $1500 TO REPLACE THE HCU UNIT. I AM AMAZED THAT SO MANY OTHER INDIVIDUALS ARE HAVING THE SAME ISSUES I AM HAVING. I'VE NEVER HAD THIS ISSUE WITH A CAR.

NHTSA ODI #11281300

Official recalls

3

11V128000 · Electrical System:software

Feb 24, 2011

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence & remedy

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

10V659000 · Structure:body

Dec 29, 2010

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence & remedy

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

10V516000 · Latches/locks/linkages:hatchback/liftgate:lock

Oct 27, 2010

FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."

Consequence & remedy

Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.

Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE16012 · Door Ajar Warning Light Always On

Opened Sep 28, 2016 · Closed Mar 20, 2017

Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.

Additional source detail variants (3)

Interior Lighting

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.

Latches/locks/linkages:doors:latch

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.

Latches/locks/linkages

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.