NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
172 reportsClear category filter50,000 miles · Sep 15, 2016
Electrical SystemPower Train
ALERT STATING "AWD OFF" AND AN IMAGE OF A WRENCH SUDDENLY CAME ON WHILE DRIVING. CAR SPUTTERED AND WAS UNABLE TO ACCELERATE. PULLED OVER, TURNED CAR OFF AND WAITED A FEW MINUTES. WHEN TURNED BACK ON, ALERT WAS OFF. LUCKILY I WAS ON A RESIDENTIAL STREET, BUT COULD POSE A DANGEROUS SITUATION IF ON THE HIGHWAY OR DURING TRAFFIC DUE…
Read full complaint
ALERT STATING "AWD OFF" AND AN IMAGE OF A WRENCH SUDDENLY CAME ON WHILE DRIVING. CAR SPUTTERED AND WAS UNABLE TO ACCELERATE. PULLED OVER, TURNED CAR OFF AND WAITED A FEW MINUTES. WHEN TURNED BACK ON, ALERT WAS OFF. LUCKILY I WAS ON A RESIDENTIAL STREET, BUT COULD POSE A DANGEROUS SITUATION IF ON THE HIGHWAY OR DURING TRAFFIC DUE TO INABILITY TO ACCELERATE OR DRIVE CAR.
NHTSA ODI #10906943
57,000 miles · Sep 14, 2016
EngineFuel/propulsion SystemPower Train
1.A WRENCH SHAPED LIGHT CAME ON FROM INSTRUMENT PANEL, AND HAVING A SUDDEN LOSS OF POWER WHILE DRIVING. 2.THE ACCELERATOR STOPS WORKING OR HAS EXTREMELY LIMITED POWER. 3.AFTER POWER OFF THE VEHICLE AND WAIT FOR 10-15 MINUTES TO RESTART THE VEHICLE, THE WRENCH SHAPED LIGHT GOES AWAY AND THE VEHICLE IN DRIVABLE CONDITION AGA…
Read full complaint
1.A WRENCH SHAPED LIGHT CAME ON FROM INSTRUMENT PANEL, AND HAVING A SUDDEN LOSS OF POWER WHILE DRIVING. 2.THE ACCELERATOR STOPS WORKING OR HAS EXTREMELY LIMITED POWER. 3.AFTER POWER OFF THE VEHICLE AND WAIT FOR 10-15 MINUTES TO RESTART THE VEHICLE, THE WRENCH SHAPED LIGHT GOES AWAY AND THE VEHICLE IN DRIVABLE CONDITION AGAIN. BUT THE PROBLEM COULD HAPPEN AGAIN WITHIN A DAY OR IN FEW DAYS. IT IS REALLY DANGEROUS WHILE DURING IN HIGHWAY OR IN BUSY ROADS WHEN THIS PROBLEM OCCURRED. THE PROBLEM HAPPENS RANDOMLY. SOMETIMES IT COULD HAPPEN SEVERAL TIMES IN A DAY, SOMETIMES IT WON'T HAPPEN IN A WEEK. I CALLED FORD DEALERS AND THEY SAID TO DIAGNOSTIC IT FOR $98 AND ONLY WHEN THE SYMPTOM HAPPENS THEY WILL BE ABLE TO FIND THE REAL CAUSE. I SEARCHED ONLINE AND IT'S A VERY COMMON PROBLEM TO 2010 -2013 FORD EDGE OWNERS.
NHTSA ODI #10906419
96,000 miles · Sep 14, 2016
Power Train
CAR DRIVING AT ANY SPEED WILL ABRUPTLY SHOW YELLOW WRENCH, LOSE POWER AND ACCELERATION, STEERING BECOMES HEAVY AND YOU HAVE TO FIGHT TO GET THE NOW SHAKING CAR TO SIDE OF ROAD. AFTER SWITCHING OFF IGNITION, WAITING TEN SECONDS, IT RESTARTS AND RUNS PERFECTLY FOR ANOTHER FEW WEEKS. DEALERSHIP CANNOT REPLICATE ISSUE. MY RESEARCH P…
Read full complaint
CAR DRIVING AT ANY SPEED WILL ABRUPTLY SHOW YELLOW WRENCH, LOSE POWER AND ACCELERATION, STEERING BECOMES HEAVY AND YOU HAVE TO FIGHT TO GET THE NOW SHAKING CAR TO SIDE OF ROAD. AFTER SWITCHING OFF IGNITION, WAITING TEN SECONDS, IT RESTARTS AND RUNS PERFECTLY FOR ANOTHER FEW WEEKS. DEALERSHIP CANNOT REPLICATE ISSUE. MY RESEARCH POINTS IN THROTTLE BODY ASSEMBLY ISSUE. HAS HAPPENED ABOUT 12 TIMES IN 18 MONTHS. EACH OF DIFFERING TERROR AND DANGER, BUT NO-ONE CAN HELP, DESPITE OTHERS ONLINE HAVING SAME ISSUE.
NHTSA ODI #10906287
64,000 miles · Sep 13, 2016
Power Train
DURING ACCELERATION THE CAR SHAKES, LOSES ACCELERATION AND CUTS OUT. IT HAS HAPPENED 4 TIMES THIS WEEK (IN TRAFFIC) TO THE POINT WHERE I HAD TO KICK ON THE HAZARDS REALLY QUICK AND FIND MY WAY TO SAFETY. ONCE IT IS CUT OFF, PUT IN PARK AND RESTARTED IT ACTS LIKE NOTHING WAS EVER WRONG. THE ONLY LIGHT THAT COMES ON IT THE YELL…
Read full complaint
DURING ACCELERATION THE CAR SHAKES, LOSES ACCELERATION AND CUTS OUT. IT HAS HAPPENED 4 TIMES THIS WEEK (IN TRAFFIC) TO THE POINT WHERE I HAD TO KICK ON THE HAZARDS REALLY QUICK AND FIND MY WAY TO SAFETY. ONCE IT IS CUT OFF, PUT IN PARK AND RESTARTED IT ACTS LIKE NOTHING WAS EVER WRONG. THE ONLY LIGHT THAT COMES ON IT THE YELLOW WRENCH ON THE DASH WITH NO OTHER WARNINGS OR INFORMATION.
NHTSA ODI #10906159
24,950 miles · Aug 16, 2016
Power Train
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER HAVING MAINTENANCE PERFORMED, THE TRANSMISSION FAILED TO SHIFT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE PRESSURE PLATE CRACKED AND AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER …
Read full complaint
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER HAVING MAINTENANCE PERFORMED, THE TRANSMISSION FAILED TO SHIFT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE PRESSURE PLATE CRACKED AND AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,950.
NHTSA ODI #10896340
106,000 miles · Aug 7, 2016
EnginePower Train
I PURCHASED THE CERTIFIED USED EDGE IN OCTOBER OF 2013. I HAVE A MAJOR PROBLEM WITH THE VEHICLE IT HAS LOST ALL POWER ON ME TWICE IN THE LAST MONTH. ONCE WHILE SITTING IDLE AND JUST TONIGHT WHILE DRIVING 65 MPH ON THE HIGHWAY. THE WRENCH LIGHT CAME ON AND I HAD JUST ENOUGH TIME TO PUT MY HAZARD LIGHTS ON TO ALERT THE VEHICLE AP…
Read full complaint
I PURCHASED THE CERTIFIED USED EDGE IN OCTOBER OF 2013. I HAVE A MAJOR PROBLEM WITH THE VEHICLE IT HAS LOST ALL POWER ON ME TWICE IN THE LAST MONTH. ONCE WHILE SITTING IDLE AND JUST TONIGHT WHILE DRIVING 65 MPH ON THE HIGHWAY. THE WRENCH LIGHT CAME ON AND I HAD JUST ENOUGH TIME TO PUT MY HAZARD LIGHTS ON TO ALERT THE VEHICLE APPROACHING MY VEHICLE. IT TOOK SEVERAL MINUTES FOR ME TO GET TO THE SIDE OF THE HIGHWAY AS I WAS IN THE MIDDLE LANE. I CALLED FOR AAA TO HAVE THE VEHICLE TOWED HOME. WHILE WAITING I TURNED THE VEHICLE OFF. JUST AS THE TOW TRUCK ARRIVED I TURNED THE VEHICLE BACK ON AND THE WRENCH SYMBOL WAS GONE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE SO I STILL HAD IT TOWED. I WILL BE TAKING IT TO THE SHOP ON MONDAY MORNING. HOPEFULLY THEY CAN FIND AND FIX THE ISSUE. THIS SEEMS TO BE A VERY DANGEROUS ISSUE. I COULD HAVE BEEN REAR ENDED OR KILLED IN A HORRIBLE ACCIDENT. I HAVE BEEN SEARCHING ONLINE TO SEE IF THIS IS A COMMON PROBLEM AND IT SEEMS AS IF MANY FORD EDGE OWNERS HAVE EXPERIENCED THIS PROBLEM. THEN I CHECKED FOR A RECALL AND CANNOT SEEM TO FIND ONE. I WOULD HATE FOR SOMEONE TO BE SERIOUSLY INJURED BEFORE THIS PROBLEM IS SOLVED OR DEALT WITH BY FORD MOTORS.
NHTSA ODI #10893780
55,640 miles · Aug 2, 2016
Power Train
HAD LOSS OF POWER WHILE DRIVING 55 MPH WITH NO WARNING. WRENCH LIGHT ON DASH COMES ON AND CAR SLOWS TO APPROXIMATELY 10MPH. ACCELERATOR HAD NO RESPONSE, BRAKES AND STEERING STILL WORKED.
NHTSA ODI #10892496
38,000 miles · Jun 27, 2016
EngineFuel/propulsion SystemPower Train
WHILE DRIVING DOWN THE HIGHWAY, MY 2011 FORD EDGE LOST ALL ACCELERATION AND THE AWD WARNING LIGHT CAME ON WITH THE LIGHTED SYMBOL OF A WRENCH. I WAS ALMOST REAR ENDED BY SEVERAL CARS BEFORE I COULD MAKE IT SIDE OF ROAD. I HAD TO SHUT VEHICLE COMPLETELY DOWN AND RESTART. THIS PROBLEM CONTINUED FOR SEVERAL MORE TIMES. FORD NEEDS …
Read full complaint
WHILE DRIVING DOWN THE HIGHWAY, MY 2011 FORD EDGE LOST ALL ACCELERATION AND THE AWD WARNING LIGHT CAME ON WITH THE LIGHTED SYMBOL OF A WRENCH. I WAS ALMOST REAR ENDED BY SEVERAL CARS BEFORE I COULD MAKE IT SIDE OF ROAD. I HAD TO SHUT VEHICLE COMPLETELY DOWN AND RESTART. THIS PROBLEM CONTINUED FOR SEVERAL MORE TIMES. FORD NEEDS TO ADDRESS THIS PROBLEM BEFORE SEVERAL PEOPLE GET KILLED.
NHTSA ODI #10876920
47,000 miles · Jun 22, 2016
Power Train
WHEN I PLACE THE CAR IN PARK, THE P IN THE DASHBOARD DOES NOT TURN RED AND I GET AN ERROR MESSAGE IN THE DASH THAT THE CAR IS NOT IN PARK. IF YOU ARE UNABLE TO GET THE GEAR SHIFT TO SHOW THE P IN RED, IT RUNS YOUR BATTERY DOWN. THIS IS A COMMON ISSUE WITH THE FORD EDGE; HOWEVER, THE ONLY ONES COVERED TO BE FIXED BY THE DEALER AR…
Read full complaint
WHEN I PLACE THE CAR IN PARK, THE P IN THE DASHBOARD DOES NOT TURN RED AND I GET AN ERROR MESSAGE IN THE DASH THAT THE CAR IS NOT IN PARK. IF YOU ARE UNABLE TO GET THE GEAR SHIFT TO SHOW THE P IN RED, IT RUNS YOUR BATTERY DOWN. THIS IS A COMMON ISSUE WITH THE FORD EDGE; HOWEVER, THE ONLY ONES COVERED TO BE FIXED BY THE DEALER ARE 2012 THRU 2016. WHY WAS THE 2011 FORD EDGE NOT INCLUDED IN THE CORRECTION REQUIRED OF FORD DEALERS? WILL IT BE ADDED TO THE LIST SOON?
NHTSA ODI #10875869
80,000 miles · May 12, 2016
Power Train
MY TRCT CNTRL LIGHT HAD COME ON A FEW MONTHS AGO, I HAD NOT GOTTEN IT FIXED YET AND AS I WAS DRIVING HOME THE WRENCH LIGHT CAME ON, I COULD NOT ACCELERATE AND MY CAR STOPPED. I TOOK IT IN, AND AS TOLD IT WAS A BAD FUSE. A FEW MONTHS LATER I WAS DRIVING ON THE HIGHWAY, HIT A SMALL PUDDLE THE WRENCH LIGHT CAME BACK ON AND I STALLE…
Read full complaint
MY TRCT CNTRL LIGHT HAD COME ON A FEW MONTHS AGO, I HAD NOT GOTTEN IT FIXED YET AND AS I WAS DRIVING HOME THE WRENCH LIGHT CAME ON, I COULD NOT ACCELERATE AND MY CAR STOPPED. I TOOK IT IN, AND AS TOLD IT WAS A BAD FUSE. A FEW MONTHS LATER I WAS DRIVING ON THE HIGHWAY, HIT A SMALL PUDDLE THE WRENCH LIGHT CAME BACK ON AND I STALLED IN THE FAST LANE ON THE HIGHWAY. LUCKILY I WAS NOT HIT BUT I COULD OF BEEN SERIOUSLY INJURED. THIS IS BECOMING A HUGE PROBLEM!
NHTSA ODI #10864527
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Illustration