NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
187 reportsClear category filter26,000 miles · Dec 7, 2016
Electrical SystemExterior LightingStructure
THE DOOR AJAR WARNING LIGHTS STAYS ON. THIS RESULTS IN THE DOME LIGHT STAYING ON WHILE DRIVING FOR A SHORT PERIOD OF TIME OR AFTER THE CAR IS OFF. DRAINED THE BATTERY ONCE. ALSO, THE DOOR CAN NOT BE LOCKED. ON A MUCH MORE SERIOUS NOTE, THE DOME LIGHT SUDDENLY COME ON WHILE I'M DRIVING ON THE HIGHWAY. THIS CREATES A VERY DANGEROU…
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THE DOOR AJAR WARNING LIGHTS STAYS ON. THIS RESULTS IN THE DOME LIGHT STAYING ON WHILE DRIVING FOR A SHORT PERIOD OF TIME OR AFTER THE CAR IS OFF. DRAINED THE BATTERY ONCE. ALSO, THE DOOR CAN NOT BE LOCKED. ON A MUCH MORE SERIOUS NOTE, THE DOME LIGHT SUDDENLY COME ON WHILE I'M DRIVING ON THE HIGHWAY. THIS CREATES A VERY DANGEROUS SITUATION BECAUSE I'M UNABLE TO SEE CARS AROUND ME VERY WELL. I WENT TO THE FORD DEALERSHIP IN FEB, 2015 AND FIXED IT ONCE. HOWEVER, THIS HAPPENS AGAIN RECENTLY. I REALLY THINK FORD SHOULD ADDRESS THIS ISSUE! *TR
NHTSA ODI #10930335
93,300 miles · Dec 7, 2016
Electrical SystemExterior LightingUnknown Or Other
I BOUGHT THIS CAR 2015 IN THE LATE WINTER. FROM THE TIME I BOUGHT IT THE DRIVERS DOOR SENSOR WOULD SAY ITS AJAR. ACCORDING TO THE DEALER IT WOULD BE ABOUT $1000 TO FIX. TONIGHT MY AUTO DOOR UNLOCK DOESN'T WORK AND NEITHER DOES THE KEY UNLOCK THE DOOR. I'M STRANDED 30 MILES FROM HOME. THIS IS TOTALLY UNACCEPTABLE. I WILL BE LETTI…
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I BOUGHT THIS CAR 2015 IN THE LATE WINTER. FROM THE TIME I BOUGHT IT THE DRIVERS DOOR SENSOR WOULD SAY ITS AJAR. ACCORDING TO THE DEALER IT WOULD BE ABOUT $1000 TO FIX. TONIGHT MY AUTO DOOR UNLOCK DOESN'T WORK AND NEITHER DOES THE KEY UNLOCK THE DOOR. I'M STRANDED 30 MILES FROM HOME. THIS IS TOTALLY UNACCEPTABLE. I WILL BE LETTING ANYONE WHO ASKS TO BE EXTREMELY CAUTIOUS ABOUT ANY FORD PRODUCTS.
NHTSA ODI #10930329
Mileage unknown · Nov 30, 2016
Electronic Stability Control (esc)Exterior LightingStructure
THE DOOR AJAR LIGHT STAYS ON WHEN ALL DOORS ARE CLOSED AND THE INTERIOR LIGHTS STAY ON. ALSO I WAS NOT ABLE TO OPEN THE CAR WITH THE SECURITY CODE FROM THE OUTSIDE THE CAR I HAD TO USE THE KEY. I WAS PARK WHEN I FIRST NOTICE THE PASSCODE WAS NOT WORKING THEN I USED THE KEY I CLOSED ALL THE DOORS AND STILL SAID ONE DOOR WAS OPEN…
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THE DOOR AJAR LIGHT STAYS ON WHEN ALL DOORS ARE CLOSED AND THE INTERIOR LIGHTS STAY ON. ALSO I WAS NOT ABLE TO OPEN THE CAR WITH THE SECURITY CODE FROM THE OUTSIDE THE CAR I HAD TO USE THE KEY. I WAS PARK WHEN I FIRST NOTICE THE PASSCODE WAS NOT WORKING THEN I USED THE KEY I CLOSED ALL THE DOORS AND STILL SAID ONE DOOR WAS OPEN, SO I MAKE SURE ALL WERE CLOSE. I REALIZE THERE WAS SOMETHING WRONG SO I JUST DROVE THE CAR LIKE THAT. ALSO I JUST BOUGHT THE CAR SO I DON'T KNOW IF THAT HAS HAPPENED BEFORE.
NHTSA ODI #10928922
76,712 miles · Nov 29, 2016
Electrical SystemExterior Lighting
MY PROBLEM IS WITH A 2011 FORD EDGE. THE DOOR AJAR LIGHT STAYS ON ALL THE TIME. THE DOME LIGHTS INSIDE THE VEHICLE WILL NOT GO OUT AND IS HAZARDOUS WHEN DRIVING AT NIGHT. THE DOME LIGHTS STAY ON WHILE DRIVING. I HAD TO REPLACE MY BATTERY AND NOW I AM AFRAID MY NEW BATTERY WILL RUN DOWN AND LEAVE ME STRANDED AWAY FROM HOME. *TR
NHTSA ODI #10928658
90,011 miles · Nov 26, 2016
Electrical SystemExterior Lighting
DOOR AJAR WARNING LIGHT ON DASH AFTER CLOSING DOORS REPEATEDLY. DOME LIGHTS REMAIN ON AND DRAIN BATTERY LFE.
NHTSA ODI #10928082
Mileage unknown · Nov 25, 2016
Electrical SystemExterior Lighting
"DOOR AJAR" LIGHT REMAINS ON THE PASSENGER SIDE DOOR. THIS CAUSES CAR DOORS TO STAY UNLOCKED, DOME LIGHTS TO STAY ON, DRAINING MY BATTERY, UNABLE TO USE THE AUTO CAR START. DANGEROUS FOR MY SMALL CHILDREN WHO CAN NOW OPEN THE DOOR WHILE I AM DRIVING
NHTSA ODI #10927810
60,000 miles · Nov 22, 2016
Electrical SystemExterior LightingStructure
DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED INTERIOR LIGHT STAY ON WHEN DOOR IS CLOSED INABILITY TO LOCK DOORS FAULTY LATCH
NHTSA ODI #10927413
70,000 miles · Nov 18, 2016
Electrical SystemExterior Lighting
THE 2 FRONT DOOR SWITCHES WORK SOMETIMES. WHEN PARKED THE CAR THINKS THE DOORS ARE OPEN AND KEEPS THE LIGHTS ON. SOMETIMES FOR NO REASON THE INTERIOR LIGHTS TURN ON AND IT DRAINS THE BATTERY. PLUS WHEN THE SWITCHES ARE NOT WORKING THE CAR DOES NOT THINK THAT IT IS LOCKED AND WILL BEEP TWICE WHEN LOCKING THE CAR. WHEN THE SWITCHE…
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THE 2 FRONT DOOR SWITCHES WORK SOMETIMES. WHEN PARKED THE CAR THINKS THE DOORS ARE OPEN AND KEEPS THE LIGHTS ON. SOMETIMES FOR NO REASON THE INTERIOR LIGHTS TURN ON AND IT DRAINS THE BATTERY. PLUS WHEN THE SWITCHES ARE NOT WORKING THE CAR DOES NOT THINK THAT IT IS LOCKED AND WILL BEEP TWICE WHEN LOCKING THE CAR. WHEN THE SWITCHES HAVE FAILED THE DOORS WILL NOT LOCK WHEN DRIVING. I HAVE BEEN STRANDED BECAUSE THE LIGHTS WILL JUST COME ON WHEN IN A STORE AND THE BATTERY WILL DRAIN DOWN TO WHERE THE CAR WILL NOT START.
NHTSA ODI #10927041
Mileage unknown · Nov 15, 2016
Exterior LightingUnknown Or Other
DOOR AJAR LIGHTS FOR BOTH DRIVER AND PASSENGER SIDE DOORS STAY ON EVEN THOUGH THEY ARE CLOSED. RESULT IS THAT THE DOME LIGHTS STAY ON AND UNABLE TO LOCK THE DOORS WHILE DRIVING EVEN THOUGH THEY ARE CLOSED. HAS CAUSED A DRAIN ON THE BATTERY, DEALER WANTS A LARGE SUM OF MONEY TO REPLACE THE LATCH EVEN THOUGH IT'S CLEARLY A SENSOR …
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DOOR AJAR LIGHTS FOR BOTH DRIVER AND PASSENGER SIDE DOORS STAY ON EVEN THOUGH THEY ARE CLOSED. RESULT IS THAT THE DOME LIGHTS STAY ON AND UNABLE TO LOCK THE DOORS WHILE DRIVING EVEN THOUGH THEY ARE CLOSED. HAS CAUSED A DRAIN ON THE BATTERY, DEALER WANTS A LARGE SUM OF MONEY TO REPLACE THE LATCH EVEN THOUGH IT'S CLEARLY A SENSOR ONLY.
NHTSA ODI #10926062
60,000 miles · Nov 4, 2016
Exterior LightingStructure
DOOR AJAR WARNING ALWAYS ON RESULTING IN DOORS NOT LOCKING WHEN CAR IS IN MOTION, DOME LIGHTING STAYING ON WHEN EXITING THE CAR AND NOT BEING AWARE IF CAR DOOR IS SHUT.
NHTSA ODI #10924257
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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