NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
187 reportsClear category filter80,000 miles · May 23, 2018
Electrical SystemExterior LightingStructure
THE DOOR AJAR LIGHT STAYS ON DESPITE ALL DOORS BEING CLOSED. THIS IN TURN PROHIBITS THE DOORS TO LOCK ON THE VEHICLE (WHILE DRIVING AND PARKED).THE DOME LIGHT WILL TURN ON INTERMITTENTLY, THIS INCLUDES DURING NIGHT TIME DRIVING AND WHEN PARKED - BOTH CREATING MAJOR SAFETY ISSUES. BATTERY DRAINAGE - BEING LEFT WITH AN INOPERABLE…
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THE DOOR AJAR LIGHT STAYS ON DESPITE ALL DOORS BEING CLOSED. THIS IN TURN PROHIBITS THE DOORS TO LOCK ON THE VEHICLE (WHILE DRIVING AND PARKED).THE DOME LIGHT WILL TURN ON INTERMITTENTLY, THIS INCLUDES DURING NIGHT TIME DRIVING AND WHEN PARKED - BOTH CREATING MAJOR SAFETY ISSUES. BATTERY DRAINAGE - BEING LEFT WITH AN INOPERABLE VEHICLE. VISIBILITY - SEVERE GLARE AND LIMITED VISIBILITY WHILE DRIVING IN DARKNESS. PERSONAL SAFETY - DOORS NOT LOOKING CREATES A THREAT TO PERSONAL SAFETY (THERE IS A REASON CAR DOORS LOCK AUTOMATICALLY WITHIN A FEW MINUTES OF TAKEOFF - PERSONAL SAFETY). IN ADDITION TO THIS, THE BACKUP CAMERA WENT OUT AT 50000MILES. SO DISAPPOINTED!
NHTSA ODI #11097708
50,000 miles · Nov 25, 2017
Exterior Lighting
DOOR AJAR LIGHT WON'T SHUT OFF. I'M BLINDED AT NIGHT WHEN I NEED TO MOVE THE CAR SINCE THE LIGHTS ARE ON. MY BATTERY IS DRAINED DUE TO THE LIGHTS REMAINING ON. I USE MY VEHICLE AT NIGHT SO THIS HAS ME VERY WORRIED TO BE STRANDED. MY DOORS DON'T LOCK. FOR NEEDS TO RECALL. THANK YOU.
NHTSA ODI #11048379
100,000 miles · Nov 22, 2017
Electrical SystemExterior Lighting
DOOR AJAR ISSUE. ALREADY KILLED ONE BATTERY. ALSO IS A SAFETY ISSUE. I'VE HAD TO DRIVE SEVERAL TIMES WHEN IT'S DARK OUT AND THE LIGHTS INSIDE THE VEHICLE WILL NOT SHUT OFF. NOT GOING TO PAY ALMOST 500 DOLLARS TO HAVE THIS FIXED WHEN I HEAR OF TONS OF PEOPLE FIXING IT, FOR THE ISSUE TO COME RIGHT BACK WITH A NEW PART.
NHTSA ODI #11047979
Mileage unknown · Sep 22, 2017
Exterior LightingUnknown Or Other
DOOR OPEN SIGNAL STAYS ON AND DOESN'T ALLOW INTERIOR TO TURN OFF. ALARM WILL GO OFF EVERY 2 HOURS. DOOR AJAR SIGNAL REMAINS ON REGARDLESS OF CAR IS MOVING OR OFF IN PARK. INTERIOR LIGHT STAYS ON AFTER CAR IS OFF.
NHTSA ODI #11025125
90,000 miles · Aug 24, 2017
Electrical SystemExterior LightingUnknown Or Other
THE DOOR AJAR LIGHT IS CONSTANTLY ON CAUSING THE INTERIOR LIGHTS TO STAY ON AFTER YOU GET OUT OF CAR AND WHILE YOU ARE DRIVING. ALSO THE CAR LOCKS WILL NOT LOCK WHILE DRIVING THE CAR AND YOU CAN'T LEAVE THE KEY IN THE IGNITION WHILE PARKED BUT STAYING IN THE CAR. A BELL WILL JUST KEEP RINGING UNTIL YOU REMOVE THE KEY.
NHTSA ODI #11019260
Mileage unknown · Aug 22, 2017
Exterior LightingUnknown Or Other
THE PASSENGER DOOR AJAR LIGHT COMES ON EVEN AFTER THE DOOR IS CLOSED, AND THE EVEN IF THE CAR IS TURNED OFF AND THE DOORS LOCKED IT WILL ACT LIKE THE DOOR COMES OPEN AND SET THE ALARM OFF AND OR TURN THE INTERIOR LIGHTS ON CAUSING THE BATTERY TO DIE. IT HAPPENS CONTINUOUSLY EVERYDAY.
NHTSA ODI #11018952
39,500 miles · Jul 26, 2017
Exterior LightingStructureUnknown Or Other
FAULTY DOOR AJAR SWITCH - REPLACED DOOR AJAR SWITCH IN DRIVER DOOR AT 39,500 AND AGAIN 91,000 MILES. REAR DRIVER SIDE DOOR HAS PRODUCED THE SAME ISSUE AND IS NOW CONSISTENT FOR 1 MONTH.
NHTSA ODI #11010837
85,000 miles · Jul 26, 2017
Exterior Lighting
DOOR AJAR WARNING LIGHT STAYS ON WHEN THE DOOR IS CLOSED. THIS CAUSES TO INTERIOR DOME LIGHT TO STAY ON WHEN DRIVING DOWN THE ROAD. THIS IS A SAFETY ISSUE. DRIVING AFTER DARK WITH THE DOME LIGHT STAYING ON INTERFERES WITH THE DRIVERS ABILITY TO SEE OUT AND DECREASES THE DRIVER'S VISION OF THE ROAD AHEAD.
NHTSA ODI #11010816
40,000 miles · Jul 3, 2017
Electrical SystemExterior Lighting
PASSENGER DOOR AJAR WARNING WHEN DOOR APPEARS TO BE CLOSED TIGHTLY. AUTOMATIC LOCKS WILL NOT ENGAGE WHILE IN DRIVE BECAUSE WARNING LIGHT INDICATES PASSENGER DOOR IS AJAR. ADDITIONALLY, INTERIOR LIGHTS REMAIN ON WHEN IN DRIVE DUE TO PASSENGER DOOR AJAR WARNING WHICH PRESENTS A SIGNIFICANT HAZARD WHEN DRIVING AT NIGHT. PROBLE…
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PASSENGER DOOR AJAR WARNING WHEN DOOR APPEARS TO BE CLOSED TIGHTLY. AUTOMATIC LOCKS WILL NOT ENGAGE WHILE IN DRIVE BECAUSE WARNING LIGHT INDICATES PASSENGER DOOR IS AJAR. ADDITIONALLY, INTERIOR LIGHTS REMAIN ON WHEN IN DRIVE DUE TO PASSENGER DOOR AJAR WARNING WHICH PRESENTS A SIGNIFICANT HAZARD WHEN DRIVING AT NIGHT. PROBLEM HAS GOTTEN PROGRESSIVELY WORSE WITH TIME. BATTERY CAR HAD TO BE REPLACED BECAUSE INTERIOR LIGHTS WOULD REMAIN ON ALL NIGHT. OPENING AND RE-SHUTTING DOOR IS INCONSISTENT FIX. WD-40 NOT EFFECTIVE. NOT USING PASSENGER DOOR ONCE WARNING LIGHT TURNS OFF IS THE ONLY SURE WAY TO KEEP DOOR CLOSED. PASSENGER DOOR AJAR WARNING LIGHT REMAINS ON WHEN CAR IS IN MOTION OR STOPPED WHENEVER KEY IS IN IGNITION. WHEN CAR IS OFF AND KEY IS OUT, INTERIOR LIGHTS REMAIN ON INDEFINITELY, CAR IS ONLY ABLE TO BE LOCKED WHEN CAR IS OFF AND KEY IS OUT OF IGNITION.
NHTSA ODI #11002793
76,000 miles · Jul 1, 2017
Electrical SystemExterior LightingUnknown Or Other
DOOR AJAR ON FRONT PASSENGER DOOR AND INTERIOR LIGHTS AND EXTERIOR LIGHTS STAYING ON AND NOT BEING ABLE TO AUTOMATIC LOCKING MECHANISM AFTER YOU START DRIVING OR BEING ABLE TO LOCK THE CAR WHEN YOU PARK SAID VEHICLE. WAS TOLD BY DEALER FORD IS NOTORIOUS FOR THE FORD 2011 EDGE 3.5L V6 ELECTRICAL-SWITCH & RELAY …
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DOOR AJAR ON FRONT PASSENGER DOOR AND INTERIOR LIGHTS AND EXTERIOR LIGHTS STAYING ON AND NOT BEING ABLE TO AUTOMATIC LOCKING MECHANISM AFTER YOU START DRIVING OR BEING ABLE TO LOCK THE CAR WHEN YOU PARK SAID VEHICLE. WAS TOLD BY DEALER FORD IS NOTORIOUS FOR THE FORD 2011 EDGE 3.5L V6 ELECTRICAL-SWITCH & RELAY DOOR OPEN WARNING RELAY WAS MAJOR PROBLEM WITH THIS VEHICLE . AND IT WILL KEEP THE COMPUTER OPEN AND WILL DRAIN THE BATTERY QUICKLY CAUSING THE VEHICLE TO DIE ON THE ROADSIDE AFTER OVER 1500 COMPLAINT TO FORD COMPANY THEY STATED NOT ENOUGH COMPLAINT .....THIS IS A SAFETY ISSUE IF YOU HAVE CHILDREN THEY CAN OPEN A UNLOCKED DOOR WHAT MORE PROOF DO YOU NEED FORD NOT TO RECALL THIS ISSUE AND FIX IT !!
NHTSA ODI #11002618
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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