DRIVING THE BLUE RIDGE PARKWAY IN NC WE ENTERED THE FIRST OF SEVERAL TUNNELS ALONG THAT ROUTE. HEADLIGHT SWITCH WAS IN AUTO-ON POSITION AS IT IS ALWAYS. THE HEADLIGHTS DID NOT COME ON AS WE ENTERED THE TUNNEL AS THEY DO AT NIGHTFALL. I HIT THE BRAKES BEFORE EITHER RUNNING IN TO THE WALL ON THE RIGHT OR (WORSE) CROSSING OVER IN T…
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DRIVING THE BLUE RIDGE PARKWAY IN NC WE ENTERED THE FIRST OF SEVERAL TUNNELS ALONG THAT ROUTE. HEADLIGHT SWITCH WAS IN AUTO-ON POSITION AS IT IS ALWAYS. THE HEADLIGHTS DID NOT COME ON AS WE ENTERED THE TUNNEL AS THEY DO AT NIGHTFALL. I HIT THE BRAKES BEFORE EITHER RUNNING IN TO THE WALL ON THE RIGHT OR (WORSE) CROSSING OVER IN TO THE OPPOSITE LANE. ALMOST CAUSED A REAR END COLLISION AS THERE WAS A GROUP OF HARLEY DAVIDSON'S BEHIND US. I FUMBLED WITH THE LIGHT SWITCH TO TURN ON, NOT KNOWING EXACTLY WHICH WAY TO TURN IT (AS WE DON'T USE IT SINCE IT IS IN THE AUTO-ON POSITION ALL THE TIME) LAST TIME I TRUST THIS. WE WILL JUST TURN THEM ON OURSELVES. DID TRY TO ALLOW THE AUTO-ON TO WORK ON NEXT TWO TUNNELS BUT IT DID NOT. VERY DANGEROUS FORD. WHY? PANIC MODE, AND I'M SURE THE HARLEY RIDERS WERE NOT VERY HAPPY EITHER. *JB
NHTSA ODI #10542174
40,000 miles · Aug 8, 2013
Exterior Lighting
I OWN A 2011 FORD EDGE WITH THE MYFORD TOUCH OPTION. ON JULY 22, 2013, I EXPERIENCED AN EVENT THAT COULD HAVE HAD FATAL CONSEQUENCES. WHILE TRAVELING ON THE BLUE RIDGE PARKWAY IN NORTH CAROLINA, I ENTERED THE FIRST OF SEVERAL MOUNTAIN TUNNELS. WHEN I ENTERED THE TUNNEL, I EXPECTED THE HEADLAMPS TO TURN ON AUTOMATICALLY. THE…
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I OWN A 2011 FORD EDGE WITH THE MYFORD TOUCH OPTION. ON JULY 22, 2013, I EXPERIENCED AN EVENT THAT COULD HAVE HAD FATAL CONSEQUENCES. WHILE TRAVELING ON THE BLUE RIDGE PARKWAY IN NORTH CAROLINA, I ENTERED THE FIRST OF SEVERAL MOUNTAIN TUNNELS. WHEN I ENTERED THE TUNNEL, I EXPECTED THE HEADLAMPS TO TURN ON AUTOMATICALLY. THEY DID NOT. ASSUMING THE LIGHTS WERE ACTUALLY ON, I LOWERED MY SUN GLASSES THINKING THE TINT HAD REDUCED MY VISION. THAT IS WHEN I REALIZED THE LIGHTS HAD NOT COME ON. FOR A SECOND I WAS CONFUSED. TRAVELING AT ABOUT 45 MPH, MY FIRST THOUGHTS WERE OF THE LIGHT SWITCH LOCATION WHICH I'D NEVER USED AND WAS NOT FAMILIAR WITH. I IMMEDIATELY PUSHED DOWN ON THE DIMMER SWITCH. WRONG WAY! I THEN PULLED THE DIMMER SWITCH HANDLE, AND THE LIGHTS CAME ON. I HAD ENTERED THE TUNNEL MOVING ON A CURVED PATH AND HAD FORTUNATELY HELD THE STEERING WHEEL STEADY AS I REACTED. WHEN I FINALLY GOT THE LIGHTS TURNED ON, THE CAR WAS STILL PRETTY MUCH IN LANE, SO NO DANGER WAS APPARENT. I HAD TRAVELED SOME DISTANCE THOUGH. ENTERING THE NEXT 4-5 TUNNELS, I WAITED UNTIL THE LAST POSSIBLE MOMENT TO MANUALLY TURN ON THE LIGHTS, CYCLING THE SWITCH FROM AUTOMATIC TO "ON" AND THEN BACK TO AUTOMATIC AS THE TUNNEL WAS EXITED. THE AUTOMATIC FEATURE NEVER RESPONDED. LATER THAT EVENING AFTER DARK, I CRANKED THE ENGINE, AND THE LIGHTS DID TURN ON. THE LIGHTS HAVE CONTINUED TO WORK SINCE THEN, EXCEPT I'VE NOT HAD AN OPPORTUNITY TO CHECK THE AUTOMATIC FEATURE IN A DAYLIGHT TUNNEL-LIKE SITUATION. IF THE CAR HAD WRECKED AT FIRST OCCURRENCE WITH FATALITY, NO ONE WOULD HAVE FIGURED OUT THE CAUSE, AND THE INVESTIGATING OFFICER WOULD PROBABLY HAVE WRITTEN UP THE REPORT AS CARELESSNESS ON THE PART OF THE DRIVER. I DO NOT KNOW IF THIS IS A CHRONIC PROBLEM WITH THE FORD, BUT IT SHOULD BE ADDRESSED BY THE MANUFACTURER, POSSIBLY MAKING THE LIGHT SWITCH REDUNDANT. *TR
NHTSA ODI #10534220
41,000 miles · Jun 21, 2013
Electrical SystemExterior Lighting
THE DRIVERS SIDE DOOR AJAR LIGHT COMES ON DISABLING THE LOCKING AND LIGHTING SYSTEM. *TR
NHTSA ODI #10521027
39,000 miles · Apr 27, 2013
Electrical SystemExterior Lighting
DOOR AJAR WARNING LIGHT -THE DRIVERS DOOR AJAR WARNING WILL POP ON WHILE DRIVING TURNING ON THE INTERIOR LIGHTS. ESPECIALLY DANGEROUS AT NIGHT. MULTIPLE REPORTS OF THIS SAME ISSUE WITH THE DRIVERS DOOR LATCH SPECIFICALLY ON 2011 FORD EDGES. EXTREMELY DANGEROUS. ALSO THE LIGHT WILL NOT GO OFF WHEN THE CAR IS PARKED AND THAT CAUS…
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DOOR AJAR WARNING LIGHT -THE DRIVERS DOOR AJAR WARNING WILL POP ON WHILE DRIVING TURNING ON THE INTERIOR LIGHTS. ESPECIALLY DANGEROUS AT NIGHT. MULTIPLE REPORTS OF THIS SAME ISSUE WITH THE DRIVERS DOOR LATCH SPECIFICALLY ON 2011 FORD EDGES. EXTREMELY DANGEROUS. ALSO THE LIGHT WILL NOT GO OFF WHEN THE CAR IS PARKED AND THAT CAUSES THE BATTERY TO RUN DOWN BECAUSE IT WILL STAY ON AT LEASE 5 MINUTES AFTER THE CAR IS PARKED, THE DOOR IS CLOSED AND THE KEY IS REMOVED. *TR
NHTSA ODI #10509807
31,000 miles · Apr 17, 2013
Electrical SystemExterior Lighting
2011 FORD EDGE THE DRIVER SIDE DOOR AJAR SENSOR STARTED INTERMITTENTLY AND NOW PERMANENTLY MALFUNCTIONSAND WARNING LIGHT ILLUMINATES. THIS CAUSES THE AUTOMATIC DOOR LOCKS TO MALFUNCTIONAND THE DOORS TO UNLOCK. ADDITIONALYTHE INTERIOR DOME LIGHT STAYS ONFOR EXTENDED TIMES THE INABILITY TO LOCK THE DOORS OR FOR THE DOORS TO STAY …
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2011 FORD EDGE THE DRIVER SIDE DOOR AJAR SENSOR STARTED INTERMITTENTLY AND NOW PERMANENTLY MALFUNCTIONSAND WARNING LIGHT ILLUMINATES. THIS CAUSES THE AUTOMATIC DOOR LOCKS TO MALFUNCTIONAND THE DOORS TO UNLOCK. ADDITIONALYTHE INTERIOR DOME LIGHT STAYS ONFOR EXTENDED TIMES THE INABILITY TO LOCK THE DOORS OR FOR THE DOORS TO STAY LOCKED IS A SAFTY ISSUE, THE DOME LIGHT OBSCURES VISION AT NIGHT WHICH IS ANOTHER SAFETY ISSUE. I AND THOUSANDS OF FORD EDGE OWNERS WOULD APPRECIATE FORD MOTER COMPANY TAKEING RESPONSIBILITY FOR THIS FACTORY DEFECT AND SAFETY HAZARD. THIS IS NOT A FACTORY WARRANTY ISSUE FORD IS AWARE OF THIS PROBLEM BUT REFUSES TO FIX. I HAVE SEARCHED THE WORLDWIDENET AND FOUND THIS TO BE A PROBLEM WIT MANY FORD MODELS. PLEASE ADDRESS THIS ISSUE ASAP BEFOR SOMEONE IS MAMED OR HAS THER LIFE TAKEN. THANK
NHTSA ODI #10511108
50,000 miles · Feb 20, 2013
Electrical SystemExterior Lighting
DOOR AJAR WARNING LIGHT WILL NOT GO AWAY WHEN CLOSING THE DRIVERS DOOR AND OCCASIONALLY POPS ON WHILE DRIVING TURNING ON THE INTERIOR LIGHTS. ESPECIALLY DANGEROUS AT NIGHT. MULTIPLE REPORTS OF THIS SAME ISSUE WITH THE DRIVERS DOOR LATCH SPECIFICALLY ON 2011 FORD EDGES. IN ORDER FOR THE DOOR TO CLOSE AND NOT HAVE THE DOOR AJ…
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DOOR AJAR WARNING LIGHT WILL NOT GO AWAY WHEN CLOSING THE DRIVERS DOOR AND OCCASIONALLY POPS ON WHILE DRIVING TURNING ON THE INTERIOR LIGHTS. ESPECIALLY DANGEROUS AT NIGHT. MULTIPLE REPORTS OF THIS SAME ISSUE WITH THE DRIVERS DOOR LATCH SPECIFICALLY ON 2011 FORD EDGES. IN ORDER FOR THE DOOR TO CLOSE AND NOT HAVE THE DOOR AJAR WARNING LIGHT COME ON THE DRIVER MUST LOOSEN THE LATCH BEFORE CLOSING THE DOOR. EVEN IF ONE DOES THIS, IT DOES NOT GUARANTEE THAT IT WOULD NOT POP ON WHILE DRIVING. EXTREMELY DANGEROUS. *TR
NHTSA ODI #10499482
15,000 miles · Feb 19, 2013
Exterior Lighting
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE HEADLIGHT ASSEMBLY HAD A BLACK LENS THAT CAUSED THE LOW BEAM HEADLIGHT NOT TO PROVIDE ADEQUATE LIGHTING WHEN DRIVING IN RURAL AREAS. THE DEALER ADJUSTED THE LOW BEAM HEADLIGHT TO ILLUMINATE HIGHER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE HEADLIGHT ASSEMBLY HAD A BLACK LENS THAT CAUSED THE LOW BEAM HEADLIGHT NOT TO PROVIDE ADEQUATE LIGHTING WHEN DRIVING IN RURAL AREAS. THE DEALER ADJUSTED THE LOW BEAM HEADLIGHT TO ILLUMINATE HIGHER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE LOW BEAM HEADLIGHT WAS RESET BACK TO FACTORY SPECIFICATIONS AND THE CONTACT WAS ADVISED THAT THERE WAS NOTHING ELSE THEY COULD DO TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 28,000.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2011 Ford Edge Problems, Complaints & Recalls | Skip That Year
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