NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
179 reportsClear category filter34,000 miles · Oct 15, 2013
EnginePower Train
WHILE DRIVING THE ALL WHEEL DRIVE SHUTS DOWN AND YOU HAVE NO POWER. I SHUT THE ENGINE OFF AND RE-START. IT WORKED FOR ABOUT 100 YARDS AND DID IT AGAIN. IT DID THIS 7 TIMES IN LESS THAN 10 MILES. IT DID NOT DO IT AGAIN FOR ABOUT 10 DAYS. THEN IT DID IT 5 TIMES IN LESS THAN 2 MILES. IT HAPPENS AT VARIOUS SPEEDS. BOTH IN MA…
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WHILE DRIVING THE ALL WHEEL DRIVE SHUTS DOWN AND YOU HAVE NO POWER. I SHUT THE ENGINE OFF AND RE-START. IT WORKED FOR ABOUT 100 YARDS AND DID IT AGAIN. IT DID THIS 7 TIMES IN LESS THAN 10 MILES. IT DID NOT DO IT AGAIN FOR ABOUT 10 DAYS. THEN IT DID IT 5 TIMES IN LESS THAN 2 MILES. IT HAPPENS AT VARIOUS SPEEDS. BOTH IN MANUAL AND AUTOMATIC. THIS PAST WEEKEND IT HAPPENED ANOTHER 3 TIMES WHILE OUT OF TOWN ON A MINI-VACATION. *TR
NHTSA ODI #10547997
39,000 miles · Oct 10, 2013
EnginePower Train
WHILE MAKING A TURN THE VEHICLE SUDDENLY STALLED OUT WITHOUT WARNING, LUCKILY THE CAR COMING TOWARDS ME SLOWED IN TIME AND I WAS ABLE TO COAST TO THE MIDDLE LANE. CHECK ENGINE LIGHT APPEARED AND ALSO A WRENCH SYMBOL. AFTER A FEW MINUTES I RESTARTED THE CAR AND IT DID TURN ON, I WAS DRIVING WITHOUT ISSUES, WHEN GOING 45 MPH THE V…
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WHILE MAKING A TURN THE VEHICLE SUDDENLY STALLED OUT WITHOUT WARNING, LUCKILY THE CAR COMING TOWARDS ME SLOWED IN TIME AND I WAS ABLE TO COAST TO THE MIDDLE LANE. CHECK ENGINE LIGHT APPEARED AND ALSO A WRENCH SYMBOL. AFTER A FEW MINUTES I RESTARTED THE CAR AND IT DID TURN ON, I WAS DRIVING WITHOUT ISSUES, WHEN GOING 45 MPH THE VEHICLE SHOOK AND AGAIN STALLED OUT. HAVING MY 1 YEAR OLD SON IN THE CAR WAS VERY FRIGHTENING, I WAS TERRIFIED I WOULD BE HIT BY ANOTHER VEHICLE AS THE EDGE SUDDENLY TURNS OFF WITH NO WARNING. BEING WE LIVE IN A SOMEWHAT RURAL AREA AND HAVING MY SON, I WAS DETERMINED TO MAKE IT HOME, WHICH THANK GOODNESS I DID SAFELY, UNFORTUNATELY AFTER STALLING OUT 2-3 MORE TIMES. MY HUSBAND TOOK THE EDGE TO THE DEALERSHIP TODAY WHICH THEY CLAIM IT IS THE THROTTLE BODY, AND SINCE WE DO NOT HAVE THE EXTENDED WARRANTY IS $800. AFTER SEEING THESE OTHER POSTS IT SEEMS THAT THERE SHOULD BE A FORD RECALL. THANKFULLY NO ONE WAS HURT, BUT IT CAN LEAD TO A FATALITY IF THE EDGE STALLS ON THE FREEWAY OR BUSY ROAD, ITS VERY SCARY. I PURCHASED A NEW CAR TO FEEL SAFE AND TO HAVE MY SON SAFE, I FEEL FAR FROM AND I WANT NOTHING BUT TO GET RID OF THIS VEHICLE. SOMETHING NEEDS TO BE DONE. VIN UNAVAILABLE AS MY CAR IS STILL AT THE DEALERSHIP. *TR
NHTSA ODI #10547469
49,000 miles · Sep 5, 2013
Electrical SystemEngine
WHILE DRIVING AT APPROX 35 MPH THE EDGE WENT INTO A BASIC "LIMP" MODE, PREVENTING ANY ACCELERATION. I PULLED OVER AND SHUT IT DOWN, IT FLASHED A YELLOW WRENCH AND SAID AWD OFF, I RESTARTED IT AND THE NEXT DAY IT HAPPENED AROUND 55 MPH, SHUT IT DOWN AGAIN AND RESTARTED IT. THE VERY NEXT DAY IT HAPPENED A TOTAL OF 5 TIMES, AT VARI…
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WHILE DRIVING AT APPROX 35 MPH THE EDGE WENT INTO A BASIC "LIMP" MODE, PREVENTING ANY ACCELERATION. I PULLED OVER AND SHUT IT DOWN, IT FLASHED A YELLOW WRENCH AND SAID AWD OFF, I RESTARTED IT AND THE NEXT DAY IT HAPPENED AROUND 55 MPH, SHUT IT DOWN AGAIN AND RESTARTED IT. THE VERY NEXT DAY IT HAPPENED A TOTAL OF 5 TIMES, AT VARIOUS SPEEDS, WHEN WILL SOMETHING BE DONE ABOUT THIS? AFTER SOMEONE GETS KILLED? TRUCK WILL BE SITTING IN MY GARAGE AND I GUESS WE WILL SHARE OUR OTHER CAR, NO WAY IN HELL AM I LETTING MY WIFE DRIVE THIS VEHICLE, IT WILL END UP BEING A "DEATH TRAP"
NHTSA ODI #10542025
51,199 miles · Jul 31, 2013
EnginePower Train
DRIVING DOWN THE STREET AND VEHICLE ACTS LIKE IT IS RUNNING OUT OF GAS OR VAPOR LOCKING. ACCELERATOR ALL THE WAY DOWN AND VEHICLE SLOWING DOWN TO A STOP. WRENCH LIGHT COMES ON VEHICLE AND TAKE TO FORD DEALERSHIP FOR REPAIR. I FEEL LIKE THIS SHOULD BE COVERED UNDER WARRANTY DUE TO THE FACT THAT SEVERAL OTHER THROTTLES HAVE R…
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DRIVING DOWN THE STREET AND VEHICLE ACTS LIKE IT IS RUNNING OUT OF GAS OR VAPOR LOCKING. ACCELERATOR ALL THE WAY DOWN AND VEHICLE SLOWING DOWN TO A STOP. WRENCH LIGHT COMES ON VEHICLE AND TAKE TO FORD DEALERSHIP FOR REPAIR. I FEEL LIKE THIS SHOULD BE COVERED UNDER WARRANTY DUE TO THE FACT THAT SEVERAL OTHER THROTTLES HAVE REPORTED GOING OUT ON THIS YEAR MODEL. *TR
NHTSA ODI #10532934
14,000 miles · Jul 27, 2013
EnginePower Train
MY HUSBAND WAS DRIVING; WE WERE ON A TRIP. THE SPEED DROPPED FROM ABOUT 50 TO A CRAWL; NO ACCELERATION. HE PULLED OVER AND I PULLED OUT THE OWNER'S MANUAL. THE INFO SAID THERE WAS A PROBLEM WITH THE POWERTRAIN AND THE CAR WOULD BE IN LIMP MODE. MY HUSBAND TURNED OFF IGNITION AND RESTARTED. IT WAS OKAY FOR ANOTHER COUPLE OF …
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MY HUSBAND WAS DRIVING; WE WERE ON A TRIP. THE SPEED DROPPED FROM ABOUT 50 TO A CRAWL; NO ACCELERATION. HE PULLED OVER AND I PULLED OUT THE OWNER'S MANUAL. THE INFO SAID THERE WAS A PROBLEM WITH THE POWERTRAIN AND THE CAR WOULD BE IN LIMP MODE. MY HUSBAND TURNED OFF IGNITION AND RESTARTED. IT WAS OKAY FOR ANOTHER COUPLE OF MILES THEN HAPPENED AGAIN. AGAIN HE TURNED IT OFF AND RESTARTED. THE THIRD TIME IT HAPPENED, WE PULLED OVER AND CALLED FORD. LUCKILY THERE WAS A DEALERSHIP CLOSE BY. HOWEVER, WHEN WE TALKED TO THEM, THEY SAID THEY'D HAVE TO DO A DIAGNOSTIC. WE DIDN'T LEAVE THE CAR. WE DIDN'T HAVE ANOTHER PROBLEM UNTIL JULY 25, 2013. IT HAPPENED AGAIN TWICE WHILE I WAS DRIVING. THE CAR IS NOW AT THE DEALERS BEING CHECKED OUT FOR THE PROBLEM. FIRST IMPRESSION, IT'S THE THROTTLE. *TR
NHTSA ODI #10532126
44,000 miles · Jul 23, 2013
EnginePower Train
WHILE DRIVING THE CAR THE CAR 'STALLED' MEANING I HAD NO ABILITY TO ACCELERATE THE CAR, ALL OTHER ITEMS WORKED OK, AN AMBER WRENCH LIGHT CAME ON, I PULLED OVER, RESTARTED THE CAR AND IT WORKED FINE. IT HAPPENED AGAIN 3 DAYS LATER APPROX THE SAME SPEED. SEEMING THIS HAS BEEN AN ISSUE AMONG OTHER FORD EDGE CARS. *TR
NHTSA ODI #10526323
31,156 miles · Jul 16, 2013
Engine
ON THREE DIFFERENT OCCASIONS MY FORD EDGE LOST POWER TO ACCELERATION AND STALLED OUT. THE FIRST TIME I WAS PULLING OUT OF A PARKING SPACE. THE CAR WENT LIMP AND A WRENCH WARNING APPEARED. WHEN I CHECKED THE INFORMATION SYSTEM IT HAD THE 'NO KEY DETECTED' WARNING. I RESTARTED AND CAR SEEMED FINE. TWO DAYS LATER I WAS PULLING…
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ON THREE DIFFERENT OCCASIONS MY FORD EDGE LOST POWER TO ACCELERATION AND STALLED OUT. THE FIRST TIME I WAS PULLING OUT OF A PARKING SPACE. THE CAR WENT LIMP AND A WRENCH WARNING APPEARED. WHEN I CHECKED THE INFORMATION SYSTEM IT HAD THE 'NO KEY DETECTED' WARNING. I RESTARTED AND CAR SEEMED FINE. TWO DAYS LATER I WAS PULLING ONTO A BUSY STREET AND THE SAME THING OCCURRED ONLY THIS TIME NO WARNING LIGHTS APPEARED AND THERE WERE NO WARNINGS IN THE INFORMATION SETTING. ON THE SAME DAY, WHILE TRAVELING 60 MPH ON THE INTERSTATE THE CAR DID THE SAME THING. THIS TIME IT WAS IN HEAVY TRAFFIC AND THERE WAS NOT A SHOULDER AVAILABLE TO PULL OVER. I HAD TO TURN ON HAZARD LIGHTS AND HOPE THE MOMENTUM OF THE CAR WOULD ALLOW ME TO GET TO A SAFE STOPPING PLACE. UNFORTUNATELY IT DID NOT AND I HAD TO STOP IN THE MIDDLE OF THE INTERSTATE, PUT THE CAR IN PARK AND RESTART. I WAS LUCKY I WASN'T REARENDED. IT DID RESTART BUT THIS TIME THE SERVICE ENGINE SOON LIGHT CAME ON AND REMAINED ON. I CALLED ROADSIDE ASSISTANCE AND HAD THE CAR TAKEN TO A DEALERSHIP. THEY HAVE DETERMINED IT TO BE THE THROTTLE BODY. PART IS ON BACK ORDER AND NO IDEA WHEN CAR WILL BE FIXED. AFTER THE THIRD INCIDENT I BEGAN RESEARCHING AND HAVE LEARNED THAT THIS IS AN ONGOING PROBLEM. FORD NEEDS TO DO SOMETHING ABOUT THIS AS SOMEONE IS GOING TO BE SERIOUSLY HURT OR KILLED. THEY ARE AWARE OF THE ISSUE AND HAVE EVEN REPLACED THE MANUFACTURER WHO PROVIDED THE THROTTLE BODY PART DUE TO NUMEROUS PROBLEMS. FORD NEEDS TO ISSUE A RECALL IMMEDIATELY IF NOT, AT THE VERY LEAST OWNERS OF THESE VEHICLES NEED TO BE INFORMED OF THE ISSUE AND IF THEY EXPERIENCE SIMILAR PROBLEMS SHOULD BE TOLD TO IMMEDIATELY CONTACT THEIR DEALER. I HAVE REPORTED THE ISSUE TO FORD AND THEY HAVE OPENED A CASE. I RECOMMEND THAT ALL WHO HAVE HAD PROBLEMS DO THE SAME. THE MORE COMPLAINTS, THE HARDER IT IS TO IGNORE! *TR
NHTSA ODI #10525193
42,109 miles · Jun 28, 2013
EnginePower TrainVehicle Speed Control
TRAVEL ON INTERSTATE HIGHWAY IN MIDDLE OF THREE LANES AT 75MPH. POWER TO ENGINE CEASED. ENGINE WOULD NOT RESPOND TO ACCELERATOR. COASTED ACROSS RIGHT LANE OF HEAVY TRAFFIC TO GET TO RIGHT SHOULDER. COASTED TO STOP. *TR
NHTSA ODI #10522228
28,000 miles · Jun 25, 2013
EngineVehicle Speed Control
WHILE DRIVING AT HIGHWAY SPEEDS TWICE, AND 45 MPH ONCE, THE ENGINE COMPLETELY STALLED AND WOULD NOT ACCELERATE. THE WARNING "WRENCH" LIGHT ILLUMINATED WITH EACH OCCURRENCE. CAR HAD TO BE COASTED TO A COMPLETE STOP, TURNED OFF AND THEN RESTARTED. IT WAS TAKEN TO DEALERSHIP ON EACH OCCURRENCE AND I WAS TOLD WITHOUT A "SERVICE EN…
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WHILE DRIVING AT HIGHWAY SPEEDS TWICE, AND 45 MPH ONCE, THE ENGINE COMPLETELY STALLED AND WOULD NOT ACCELERATE. THE WARNING "WRENCH" LIGHT ILLUMINATED WITH EACH OCCURRENCE. CAR HAD TO BE COASTED TO A COMPLETE STOP, TURNED OFF AND THEN RESTARTED. IT WAS TAKEN TO DEALERSHIP ON EACH OCCURRENCE AND I WAS TOLD WITHOUT A "SERVICE ENGINE SOON" LIGHT OR WITH THE "WRENCH" LIGHT ILLUMINATED THERE WAS NOTHING THEY COULD DO. THE CAR CANNOT BE DRIVEN ONCE IT STALLS SO THERE IS NO WAY IT CAN BE DRIVEN TO THE DEALERSHIP WITH THIS ERROR DISPLAYED AND ONCE IT IS TURNED OFF THIS WARNING WILL NOT DISPLAY ONCE RESTARTED. OUR SERVICE DEPARTMENT KNOWS EXACTLY THAT THIS IS A THROTTLE BODY PROBLEM BUT THEY ARE NOT AUTHORIZED TO REPLACE IT WITHOUT THIS ERROR DOCUMENTED THROUGH THE COMPUTER DIAGNOSTICS. MY DESCRIPTION IS NOT ENOUGH. SENT AWAY WITH A POTENTIALLY HAZARDOUS AND MALFUNCTIONING VEHICLE STILL UNDER WARRANTY. IN CONTACT WITH REGIONAL MANAGER WHO SHOULD GET BACK TO ME WITHIN 48 HOURS. *TR
NHTSA ODI #10521770
Mileage unknown · Jun 5, 2013
Engine
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH A WARNING SYMBOL ALERT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS COASTED OFF OF THE ROADWAY AND INTO A GRASSY AREA. THE ENGINE WAS RESTARTED AFTER FIVE MINUTES AND RESUMED NORMALLY. THE FAI…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH A WARNING SYMBOL ALERT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS COASTED OFF OF THE ROADWAY AND INTO A GRASSY AREA. THE ENGINE WAS RESTARTED AFTER FIVE MINUTES AND RESUMED NORMALLY. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
NHTSA ODI #10515200
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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