NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
43 reportsClear category filter89,000 miles · May 25, 2017
Electronic Stability Control (esc)
RECEIVED INTERMITTENT TRACTION SYSTEM WARNINGS WHILE DRIVING 2011 FORD EDGE AND IN ADDITION TO THE WARNINGS CAR DROVE VERY DIFFERENTLY -LIKE IT WAS BOGGED DOWN AND ACCELERATION WAS DIFFICULT. IN ORDER TO CORRECT THE PROBLEM I PULLED OVER AND TURNED OFF CAR AND THEN TURNED IT BACK ON - ONCE I DID THAT THE WARNING WAS GONE AND TH…
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RECEIVED INTERMITTENT TRACTION SYSTEM WARNINGS WHILE DRIVING 2011 FORD EDGE AND IN ADDITION TO THE WARNINGS CAR DROVE VERY DIFFERENTLY -LIKE IT WAS BOGGED DOWN AND ACCELERATION WAS DIFFICULT. IN ORDER TO CORRECT THE PROBLEM I PULLED OVER AND TURNED OFF CAR AND THEN TURNED IT BACK ON - ONCE I DID THAT THE WARNING WAS GONE AND THE CAR DROVE NORMALLY AGAIN. THIS ERROR WOULD POP UP RANDOMLY ON DIFFERENT DAYS AND WOULD BE RESOLVED WITH A POWER DOWN AND RESTART. THEN ANOTHER DAY I RECEIVED AWD WARNING AND WHEN THIS HAPPENED THE POWER TO THE WHEELS SEEMED TO DISAPPEAR AND THE CAR SEEMED TO JUST BE ROLLING SLOWLY SO I HIT THE GAS TO ACCELERATE AND THE CAR DID NOTHING NO ACCELERATION. I PULLED THE CAR OVER AND SHUT IT OFF AND TURNED IT BACK ON AND THE ERROR WAS GONE AND THE CAR DROVE NORMALLY. THESE ERRORS SCARED ME AS I DRIVE ON THE HIGHWAY WITH MY SMALL KIDS AND IF IT HAPPENED ON THE HIGHWAY I AM CERTAIN A CAR SUDDENLY LOSING ACCELERATION IN HIGHWAY TRAFFIC COULD LEAD TO A CRASH/TRAGEDY. I TOOK THE CAR IN TO A LOCAL FORD DEALER AND WAS TOLD THAT THE DIAGNOSTICS DID NOT SHOW ANYTHING HOWEVER THROUGH THEIR RESEARCH THEY DETERMINED THAT A SOFTWARE UPGRADE MIGHT RESOLVE THE PROBLEM. WHY IS THIS NOT A RECALL? I DO NOT UNDERSTAND WHY I THE CUSTOMER AM HELD RESPONSIBLE TO PAY FOR THE LABOR FOR A SOFTWARE UPGRADE. IF THERE IS DOCUMENTATION TO SUPPORT THAT A SOFTWARE UPGRADE CAN RESOLVE THESE ISSUES AND KEEP THE CUSTOMER SAFE SHOULD A RECALL NOT BE ISSUED TO HELP PREVENT A CUSTOMER LOSING POWER TO THEIR CAR AND MAYBE RESULTING IN A CRASH. I THINK THIS WARRANTS AN INVESTIGATION. I HOPE I CAN AT LEAST PUT THE WORD OUT THERE TO OTHER FORD OWNERS TO RAISE AWARENESS AND HOPEFULLY GAIN A RECALL SO THAT NO ONE IS INJURED AS A RESULT OF THIS.
NHTSA ODI #10991590
54,123 miles · Apr 30, 2017
Electronic Stability Control (esc)
DRIVER DOOR AJAR LIGHT STAYS ON AND WONT GO OFF AFTER SEVERAL ATTEMPTS. DOOR IS FOR SURE SHUT AND LIGHTS STAY ON AND DOORS WILL NOT LOCK. THIS IS DANGEROUS, ESPECIALLY WITH SMALL CHILDREN IN THE CAR.
NHTSA ODI #10981527
44,000 miles · Mar 5, 2017
Electronic Stability Control (esc)
DRIVER'S DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS CLOSED.
NHTSA ODI #10958723
Mileage unknown · Feb 26, 2017
Electronic Stability Control (esc)
THE LEFT DRIVERS DOOR SENSOR REMAINS ON AFTER THE DOOR IS CLOSED OR LOCKED. THE INDOOR LIGHTS REMAIN ON FOR SEVERAL MINUTES AFTER THE DOOR IS LOCKED WHEN THE CAR IS EITHER TUNED OFF OR ON. THE LIGHTS TURN ON PERIODICALLY WHEN THE CAR IS TURNED OFF. THE DOORS CANNOT BE LOCKED WHEN THE CAR IS RUNNING.
NHTSA ODI #10957120
102,000 miles · Dec 1, 2016
Electronic Stability Control (esc)
MY CAR IT OVER HEATING AND ANY WARNING LIGHT OR ALARM ACTIVE. I DON'T KNOW THE TEMPERATURE FOR MY CAR IS HIGH. THE DAMAGE INCLUDE THE MOTOR, REFRIGERATION SYSTEM, THERMOSTAT, FAN. I CAN RECLAIMED ANYTHING?
NHTSA ODI #10928984
Mileage unknown · Nov 30, 2016
Electronic Stability Control (esc)Exterior LightingStructure
THE DOOR AJAR LIGHT STAYS ON WHEN ALL DOORS ARE CLOSED AND THE INTERIOR LIGHTS STAY ON. ALSO I WAS NOT ABLE TO OPEN THE CAR WITH THE SECURITY CODE FROM THE OUTSIDE THE CAR I HAD TO USE THE KEY. I WAS PARK WHEN I FIRST NOTICE THE PASSCODE WAS NOT WORKING THEN I USED THE KEY I CLOSED ALL THE DOORS AND STILL SAID ONE DOOR WAS OPEN…
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THE DOOR AJAR LIGHT STAYS ON WHEN ALL DOORS ARE CLOSED AND THE INTERIOR LIGHTS STAY ON. ALSO I WAS NOT ABLE TO OPEN THE CAR WITH THE SECURITY CODE FROM THE OUTSIDE THE CAR I HAD TO USE THE KEY. I WAS PARK WHEN I FIRST NOTICE THE PASSCODE WAS NOT WORKING THEN I USED THE KEY I CLOSED ALL THE DOORS AND STILL SAID ONE DOOR WAS OPEN, SO I MAKE SURE ALL WERE CLOSE. I REALIZE THERE WAS SOMETHING WRONG SO I JUST DROVE THE CAR LIKE THAT. ALSO I JUST BOUGHT THE CAR SO I DON'T KNOW IF THAT HAS HAPPENED BEFORE.
NHTSA ODI #10928922
55,000 miles · Nov 26, 2016
Electronic Stability Control (esc)
IN THE SPRING OF 2016 MY 2011 EDGE STARTED TO GIVE ME A DOOR AJAR WARNING WHEN THE DRIVER DOOR WAS ACTUALLY CLOSED. I TOOK IT INTO THE DEALER. THEY SAID THEY WOULD HAVE TO REPLACE THE LOCK AT A COST OF OVER $700. I FELT THAT WAS TO MUCH AND DECIDED TO DRIVE WITHOUT FIXING IT. IT IS REALLY HARD TO SEE AT NIGHT WHEN THE LIGHT STAY…
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IN THE SPRING OF 2016 MY 2011 EDGE STARTED TO GIVE ME A DOOR AJAR WARNING WHEN THE DRIVER DOOR WAS ACTUALLY CLOSED. I TOOK IT INTO THE DEALER. THEY SAID THEY WOULD HAVE TO REPLACE THE LOCK AT A COST OF OVER $700. I FELT THAT WAS TO MUCH AND DECIDED TO DRIVE WITHOUT FIXING IT. IT IS REALLY HARD TO SEE AT NIGHT WHEN THE LIGHT STAYS ON. AND WHEN I TRY TO LOCK THE DOORS WITH THE INSIDE BUTTON THEY LOCK POPS BACK OPEN.
NHTSA ODI #10928079
Mileage unknown · Oct 24, 2016
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
MY DRIVER SIDE DOOR INDICATOR CAME ON AND AT FIRST IT WOULD TAKE ME A FEW TIMES SHUTTING THE DOOR FOR IT COME OFF. NOW ITS TO THE POINT WHERE IT DOES NOT TURN OFF AND KEEPS THE INTERIOR LIGHTS ON UNTIL I DRIVE FORWARD A BIT, THEN TURN OFF. THAT'S NOT GOOD AT NIGHT FOR SURE. NOW WHEN MY CAR IS LOCKED THE PANIC ALARM GOES OFF ALL …
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MY DRIVER SIDE DOOR INDICATOR CAME ON AND AT FIRST IT WOULD TAKE ME A FEW TIMES SHUTTING THE DOOR FOR IT COME OFF. NOW ITS TO THE POINT WHERE IT DOES NOT TURN OFF AND KEEPS THE INTERIOR LIGHTS ON UNTIL I DRIVE FORWARD A BIT, THEN TURN OFF. THAT'S NOT GOOD AT NIGHT FOR SURE. NOW WHEN MY CAR IS LOCKED THE PANIC ALARM GOES OFF ALL TIMES OF THE DAY AND NIGHT. I WAS DRIVING DOWN MY DRIVEWAY (THANK GOODNESS) ONE NIGHT AND THE LIGHTS TURNED ON AND THE CAR STARTED DINGING FOR THE DOOR. WHY IS THIS SOMETHING THAT IS NOT RECALLED??? IT IS DANGEROUS FOR THE LIGHT TO STAY ON AT NIGHT AND ESPECIALLY IF MY DOOR REALLY ISN'T LATCHED. I DON'T SEE WHY I SHOULD HAVE TO PAY SOMETHING OUT OF POCKET THAT I DIDN'T BREAK OR HAVE CONTROL OVER BREAKING. PLEASE HELP FIX THIS........ *TR
NHTSA ODI #10918497
Mileage unknown · Sep 26, 2016
Electronic Stability Control (esc)
DOOR AJAR LIGHTS REMAINS ON. DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS NOT OPENED, ALARM SOUNDS MULTIPLE TIMES PER DAY.
NHTSA ODI #10909845
90 miles · Aug 16, 2016
Electronic Stability Control (esc)
I HAVE NO CONTROL OVER ALL THINGS THAT ARE CONTROLLED THROUGH THE TOUCH SCREEN: HEAT, A/C, AUDIO, BLUETOOTH AND SYNC WITH OTHER DEVICES, , ETC. IT'S BLACK. I WAS TOLD TO DISCONNECT THE BATTERY, LET IT SIT FOR FIVE MINUTES, HOOK IT UP AND IT WILL RESTART. NO LUCK. TRIED IT AGAIN AND LET THE BATTERY UNHOOKED OVER NIGHT, STILL NOTH…
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I HAVE NO CONTROL OVER ALL THINGS THAT ARE CONTROLLED THROUGH THE TOUCH SCREEN: HEAT, A/C, AUDIO, BLUETOOTH AND SYNC WITH OTHER DEVICES, , ETC. IT'S BLACK. I WAS TOLD TO DISCONNECT THE BATTERY, LET IT SIT FOR FIVE MINUTES, HOOK IT UP AND IT WILL RESTART. NO LUCK. TRIED IT AGAIN AND LET THE BATTERY UNHOOKED OVER NIGHT, STILL NOTHING. IT STARTED ABOUT 2 MONTHS AGO AND WOULD BE OUT FOR A DAY OR SO BUT WOULD FINALLY COME BACK ON BUT NOT NOW IT HAS BEEN OUT FOR 2 WEEKS AND I'VE TRIED THIS PROCESS OVER AND OVER AND NOTHING. VERY FRUSTRATED!!!!!!!!!!!!!!!!!!
NHTSA ODI #10896196
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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