NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
43 reportsClear category filter110,000 miles · Aug 1, 2018
Electronic Stability Control (esc)EngineVehicle Speed Control
I TOOK A LEFT TURN TO GET ONTO THE INTERSTATE ON 7/30/18 AT 7:45 AM. WHEN I STARTED TO ACCELERATE TO MERGE ONTO INTERSTATE WITHOUT WARNING MY CAR STALLED AND I WAS NOT ABLE TO ACCELERATE. I WAS ABLE TO PULL OVER THANKFULLY AND TURN MY EMERGENCY LIGHTS ON. MY CAR STARTED TO "JUMP" AND WAS BASICALLY STALLING OUT. I TURNED THE CAR …
Read full complaint
I TOOK A LEFT TURN TO GET ONTO THE INTERSTATE ON 7/30/18 AT 7:45 AM. WHEN I STARTED TO ACCELERATE TO MERGE ONTO INTERSTATE WITHOUT WARNING MY CAR STALLED AND I WAS NOT ABLE TO ACCELERATE. I WAS ABLE TO PULL OVER THANKFULLY AND TURN MY EMERGENCY LIGHTS ON. MY CAR STARTED TO "JUMP" AND WAS BASICALLY STALLING OUT. I TURNED THE CAR OFF AND THEN AFTER 5 MINUTES I WAS ABLE TO TURN THE CAR BACK ON AND IT RAN FINE. I BROUGHT THE CAR TO MY LOCAL FORD DEALERSHIP AND THEY KEPT IT FOR TWO DAYS. THEY TRIED TO RECREATE THE ISSUE BUT WERE UNABLE TO AND SAID THEY COULD NOT READ THE ERROR ON THE COMPUTER BECAUSE IT HAD BEEN "WIPED" OUT WHEN I RESTARTED MY CAR. THEY TOLD ME TO COME BACK WHEN THE CAR STALLS AGAIN. I FEEL VERY UNSAFE DRIVING A CAR THAT CAN STALL OUT AND LOSE POWER AT ANY MINUTE. I DRIVE A 24 MILE BRIDGE WITH NO SHOULDERS DAILY AND INTERSTATES. I DO NOT FEEL SAFE DRIVING MY SON AROUND IN THIS CAR. FORD WILL NOT DO ANYTHING FOR ME UNTIL THE CAR STALLS AGAIN. THEY TOLD ME NOT TO TURN IT OFF AND "LIMP" IT TO THE DEALERSHIP(DRIVE IT SLOWLY).
NHTSA ODI #11115134
79,600 miles · Jul 18, 2018
Electronic Stability Control (esc)
WHEN BACKING UP I HAVE THE REAR VIEW CAMERA BUT I DO NOT HAVE ANY GUIDANCE LINES. I STILL DO NOT HAVE ANY.
NHTSA ODI #11112125
46,680 miles · Apr 10, 2018
Electronic Stability Control (esc)
THE MORNING OF 4-3-2018 I WENT OUT AND STARTED MY CAR. AS I BACKED OUT OF THE GARAGE THE "DOOR AJAR" WARNING LIGHT CAME ON. WHILE DRIVING I NOTICED THE DOOR LATCHES DID NOT LOCK. WHEN I DEPRESSED THE DOOR LOCK BUTTON THE LATCHES CLOSED THEN POPPED RIGHT BACK OPEN, LEAVING ALL DOORS IN AN UNSAFE CONDITION, UNLOCKED. WHEN THE IGNI…
Read full complaint
THE MORNING OF 4-3-2018 I WENT OUT AND STARTED MY CAR. AS I BACKED OUT OF THE GARAGE THE "DOOR AJAR" WARNING LIGHT CAME ON. WHILE DRIVING I NOTICED THE DOOR LATCHES DID NOT LOCK. WHEN I DEPRESSED THE DOOR LOCK BUTTON THE LATCHES CLOSED THEN POPPED RIGHT BACK OPEN, LEAVING ALL DOORS IN AN UNSAFE CONDITION, UNLOCKED. WHEN THE IGNITION SWITCH IS TURNED OFF THE RADIO SHUTS IMMEDIATELY AND DOME LIGHTS REMAIN ON. I SPRAYED WD40 IN THE LATCHING MECHANISM WHICH DID NO GOOD. THIS UNSAFE CONDITION STILL EXISTS.
NHTSA ODI #11084454
Mileage unknown · Mar 12, 2018
Electrical SystemElectronic Stability Control (esc)Service Brakes
ON THE HIGHWAY MY ADVANCED SERVICE TRACTION LIGHT CAME ON AND SO DID THE ABS LIGHT.ALSO MY PASSENGER DOOR IS SHUT BUT MY LIGHT IN MY CAR IS ON AND THE DOOR AJAR WARNING CODE COMES ON WITH THE DOOR SHUT. AND COMES ON WHILE I'M DRIVING AND I HAVE TO PULL OVER TO TRY TO GET THE LIGHT OFF.
NHTSA ODI #11078670
110,800 miles · Dec 24, 2017
Electronic Stability Control (esc)
DRIVER SIDE DOOR AJAR LIGHT STAYS ON AT ALL TIMES.
NHTSA ODI #11056261
60,000 miles · Nov 17, 2017
Electrical SystemElectronic Stability Control (esc)
DOOR AJAR WARNING LIGHT STAYS ON WHILE VEHICLE IS RUNNING, MAKING IT IMPOSSIBLE TO LOCK DOORS WHILE DRIVING OR STOPPED IN TRAFFIC. WHEN VEHICLE IS PARKED, INTERIOR LAND EXTERIOR LIGHTS WILL TURN ON WITHOUT REASON. THIS CAUSES THE BATTERY TO DRAIN FREQUENTLY. IF DOORS ARE LOCKED WHILE VEHICLE IS PARKED, THE CAR ALARM WILL GO…
Read full complaint
DOOR AJAR WARNING LIGHT STAYS ON WHILE VEHICLE IS RUNNING, MAKING IT IMPOSSIBLE TO LOCK DOORS WHILE DRIVING OR STOPPED IN TRAFFIC. WHEN VEHICLE IS PARKED, INTERIOR LAND EXTERIOR LIGHTS WILL TURN ON WITHOUT REASON. THIS CAUSES THE BATTERY TO DRAIN FREQUENTLY. IF DOORS ARE LOCKED WHILE VEHICLE IS PARKED, THE CAR ALARM WILL GO OFF FREQUENTLY.
NHTSA ODI #11046918
Mileage unknown · Oct 18, 2017
Electrical SystemElectronic Stability Control (esc)
MYTOUCH SCREEN WILL NOT ALLOW ME TO CHANGE TIME, TURN ON HEAT FOR SEATS OR CHOOSE BETWEEN DRIVER AND PASSENGER SEATS, ADJUST TEMPERATURE IN VEHICLE. SOMETIMES WHEN TRYING TO TURN HEAT ON SEAT, IT WILL JUST CHANGE RADIO STATIONS. SCREEN NOT SENSITIVE TO TOUCH.
NHTSA ODI #11034296
Mileage unknown · Oct 18, 2017
Electrical SystemElectronic Stability Control (esc)
INTERMITTENTLY, HAZARD LIGHTS COME ON WHILE CAR IS PARKED.
NHTSA ODI #11034293
Mileage unknown · Oct 18, 2017
Electrical SystemElectronic Stability Control (esc)
ALARM JUST GOES OFF WHEN VEHICLE IS PARKED AND NO ONE IS AROUND. IT EVEN GOES OFF IN GARAGE.
NHTSA ODI #11034291
Mileage unknown · Jun 23, 2017
Electronic Stability Control (esc)
THE DOOR AJAR LIGHT WON'T GO OFF.
NHTSA ODI #11000874
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Illustration