THE DRIVER DOOR AJAR LIGHT IS ON AND THE DOORS WILL NOT LOCK. AT THE CURRENT TIME, THIS IS INTERMITTENT BUT ONLINE RESEARCH SAYS MANY SIMILAR CARS HAVE THE SAME PROBLEM BEGINNING AT ABOUT 41,000 MILES. WHY IS THIS A SAFETY ISSUE? THE MAIN REASON IS CARJACKING! ALSO YOU CAN NOT LOCK ALL FOUR DOORS AND TAIL GATE AT THE SAME TI…
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THE DRIVER DOOR AJAR LIGHT IS ON AND THE DOORS WILL NOT LOCK. AT THE CURRENT TIME, THIS IS INTERMITTENT BUT ONLINE RESEARCH SAYS MANY SIMILAR CARS HAVE THE SAME PROBLEM BEGINNING AT ABOUT 41,000 MILES. WHY IS THIS A SAFETY ISSUE? THE MAIN REASON IS CARJACKING! ALSO YOU CAN NOT LOCK ALL FOUR DOORS AND TAIL GATE AT THE SAME TIME. TO MANUALLY LOCK ALL DOOR FROM THE INSIDE BY THE DRIVER ALONE IS NEARLY IMPOSSIBLE FOR US OLDER FOLKS. I HAD NEARLY BEEN A VICTIM 50 YEARS AGO, ONLY TO HAVE PREVENTED IT, BY MANUALLY LOCKING MY DOOR EVERY TIME I ENTERED. THE MAN WAS UNABLE TO OPEN THE DOOR AND I WAS ABLE TO DRIVE OFF WITH HIM HOLDING THE DOOR HANDLE UNTIL HE LET GO!. ALSO THE EDGE DOORS WILL NOT AUTO LOCK WHEN YOU REACH THE SPEED OF ABOUT 9 MPH WITH THE DOOR AJAR LIGHT ON. *TR
NHTSA ODI #10680383
42,185 miles · Jan 31, 2015
Electrical System
DRIVER DOOR LATCH/DRIVER DOOR AJAR INDICATOR LIGHT STAYS ON TO INCLUDE INTERNAL CAB LIGHTS WHICH WILL REMAIN ON. YOU CAN ATTEMPT TO CLOSE DRIVER DOOR MULTIPLE TIMES WITHOUT SUCCESS ON REMOVING INDICATOR LIGHT ALERT. YOU CANNOT LOCK DOORS WHILE IN MOTION OR NOT, AND CAB LIGHTS WILL REMAIN ON. LOCAL FORD DEALER JORDAN FORD OR RIA…
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DRIVER DOOR LATCH/DRIVER DOOR AJAR INDICATOR LIGHT STAYS ON TO INCLUDE INTERNAL CAB LIGHTS WHICH WILL REMAIN ON. YOU CAN ATTEMPT TO CLOSE DRIVER DOOR MULTIPLE TIMES WITHOUT SUCCESS ON REMOVING INDICATOR LIGHT ALERT. YOU CANNOT LOCK DOORS WHILE IN MOTION OR NOT, AND CAB LIGHTS WILL REMAIN ON. LOCAL FORD DEALER JORDAN FORD OR RIATA FORD WHOM I PURCHASED VEHICLE FROM REFUSE TO FIX PROBLEM AS THEY WILL NOT RECOGNIZE THIS PROBLEM AS VALID, AND DOING SO WOULD COST ME AN ASTRONOMICAL FEE FOR LABOR AND PARTS AS PER THEIR ESTIMATE. IT IS NOW 5 MONTHS OUT OF THE 12 MONTHS THAT I PURCHASED THIS PRE-OWNED FORD CERTIFIED VEHICLE THAT HAS BEEN JUST A BIG HEADACHE FOR US. THE VEHICLE WILL NOT LOCK WHILE THIS ALERT REMAINS ACTIVE WHETHER CAR IS IN MOTION OR PARKED. YOU CANNOT ARM AND LOCK VEHICLE WHICH IS A BIG DISILLUSION AND INSURANCE WOULD NOT COVER ANY THEFT SHOULD THERE BE ONE BECAUSE OF THIS ISSUE. WHEN ALERT IS ACTIVE BUILT IN THEFT ALARM WILL ALSO GO OFF AT ANY UNKNOWN MOMENT, DAY OR NIGHT. THE INTERNET IS FULL OF BAD REVIEWS ON THIS MODEL VEHICLE AND I FOR ONE, WISHED I HAD READ UP ON IT PRIOR TO MY PURCHASE. THIS IS NOT A LIFE AND DEATH SITUATION, BUT COULD BECOME ONE WITH THE VARIOUS SCENARIOS THAT CAN OCCUR. I WOULD HOPE TO RECEIVE A RESPONSE AND I GUESS I HAVE TO WAIT LIKE ALL THE OTHERS. *TR
NHTSA ODI #10680173
39,000 miles · Jan 29, 2015
Electrical System
NEED SOMEONE TO KNOW ABOUT THIS CRAZINESS. DAYS AFTER A FULL DETAILING AND REPLACED BATTERY THAT THE DEALER SAID NEEDED REPLACING, GOT THE BLIND SPOT AND CROSS TRAFFIC WARNING FAULTS, AT FIRST OCCASIONALLY, THEN WITHIN A WEEK EVERY TIME THE CAR WAS DRIVEN. SOON THE NAVIGATION INDICATED A FAULT AS WELL. A FEW DAYS LATER, IN THE…
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NEED SOMEONE TO KNOW ABOUT THIS CRAZINESS. DAYS AFTER A FULL DETAILING AND REPLACED BATTERY THAT THE DEALER SAID NEEDED REPLACING, GOT THE BLIND SPOT AND CROSS TRAFFIC WARNING FAULTS, AT FIRST OCCASIONALLY, THEN WITHIN A WEEK EVERY TIME THE CAR WAS DRIVEN. SOON THE NAVIGATION INDICATED A FAULT AS WELL. A FEW DAYS LATER, IN THE MORNING FOR SCHOOL DROP OFF, EACH OF THESE FAULTS ALERTED, THEN THE HEAT STARTED BLASTING. TURNED THE CLIMATE CONTROL TO OFF AND STILL BLASTING - HOT. GOT TO THE SCHOOL TO LET THE CHILD OUT AND THE POWERED DOOR LOCKS WEREN'T WORKING. THANKFULLY THERE WAS A KNOB TO MANUALLY PULL UP BECAUSE I COULDN'T LET HIM OUT OF THE CAR. WENT STRAIGHT TO DEALER WITH HEAT STILL BLASTING, THEY "RESET" SOMETHING AND IT SEEMED BETTER. THEN IT ALL STARTED AGAIN THE NEXT DAY. SOMETIMES DOOR LOCKS WORKED, SOMETIMES NOT. SOMETIMES HEAT WOULD BLAST, SOMETIMES COOL WOULD BLAST, ALL WITH CLIMATE CONTROL OFF. ADDITIONAL FAULT STARTED FOR FRONT COLLISION WARNING. DEALER AGAIN, COULDN'T REALLY FIGURE IT OUT (NEVER CONNECTED IT TO NEW BATTERY, INCORRECT INSTALLATION, OR SOMETHING IN DETAILING), BUT THEN NEEDED TO ORDER A PART. BACK WHEN PART CAME IN, TOOK TWO DAYS (HAD TO GET RENTAL CAR - FORTUNATELY COVERED BY EXTENDED WARRANTY) BECAUSE THEY COULDN'T FIGURE IT OUT. REPORTED FINDING SOME "SINGED WIRES" UNDER THE DASH. VERY SCARY EXPERIENCE - LIKE THE CAR WAS POSSESSED. NEED TO KNOW I CAN TRUST MY CAR TO DO WHAT I EXPECT, ESPECIALLY SINCE THE CAR WAS FAR FROM CHEAP AND HAD ALL THE BELLS AND WHISTLES. SO FAR SO GOOD WITH FIX, EXCEPT DRIVERS DOOR DINGS WHEN OPENED WITH THE CAR OFF (DIDN'T USED TO) AS IF THEY KEY IS IN THE IGNITION, BUT THERE IS NO KEY - INTELLIGENT ACCESS FOB AND PUSH BUTTON START. HAVE THE FANCY FEATURES ON CARS BEEN RUSHED TO MARKET WITHOUT MAKING SURE THEY OPERATE DEPENDABLY FIRST AND WITHOUT TECHNICIANS TRAINED TO UNDERSTAND THEM AND FIX THEM? *TR
NHTSA ODI #10679732
40,000 miles · Jan 28, 2015
Electrical SystemExterior LightingStructure
AFTER CLOSING DOOR, THE DOME LIGHTS AND DOOR AJAR INDICATOR ON INSTRUMENT CLUSTER WOULD ILLUMINATE. I WOULD HAVE TO SLAM THE DOOR SEVERAL TIMES TO GET THE DOME LIGHT AND DOOR AJAR LIGHT INDICATOR LIGHT TO EXTINGUISH. THE PROBLEM IS WORSE IN COLDER WEATHER. *TR
NHTSA ODI #10679592
58,500 miles · Jan 27, 2015
Electrical System
MY 2011 FORD EDGE CURRENTLY HAS 59000 MILES ON IT. THE DOOR AJAR LIGHT WILL NOT GO OFF. I HAVE TAKEN IT TO THE DEALERSHIP TO BE CHECKED OUT. THEY SAID IT WAS NOT COVERED IN WARRANTY AND THAT THERE IS A TSB ON IT- TSB-14-0083. APPARENTLY THIS IS A COMMON ISSUE. I AM NOT ABLE TO LOCK MY DOORS PROPERLY IN THE VEHICLE. MY ALAR…
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MY 2011 FORD EDGE CURRENTLY HAS 59000 MILES ON IT. THE DOOR AJAR LIGHT WILL NOT GO OFF. I HAVE TAKEN IT TO THE DEALERSHIP TO BE CHECKED OUT. THEY SAID IT WAS NOT COVERED IN WARRANTY AND THAT THERE IS A TSB ON IT- TSB-14-0083. APPARENTLY THIS IS A COMMON ISSUE. I AM NOT ABLE TO LOCK MY DOORS PROPERLY IN THE VEHICLE. MY ALARM WILL RANDOMLY GO OFF IN THE MIDDLE OF THE NIGHT BECAUSE ITS SENSING THAT THE DOOR IS OPEN WHEN IT ISN'T. I WILL NOT PAY TO HAVE THIS REPLACED WHEN IT IS VERY EVIDENT THAT THIS IS A "KNOWN ISSUE" AS MY SERVICE ADVISOR TOLD ME. THIS NEEDS TO BE RECALLED BECAUSE OF THE SAFETY ISSUES THAT ARE PRESENTED WHEN YOU CAN'T LOCK YOUR DOORS. *TR
NHTSA ODI #10679224
31,000 miles · Jan 26, 2015
Electrical System
UPON ENTERING THE 2011 FORD EDGE I CLOSED THE DRIVERS SIDE DOOR AND THE DOOR AJAR LIGHT CAME ON AFTER I STARTED THE CAR. I OPENED AND CLOSED THE DRIVERS SIDE DOOR SEVERAL TIMES TO NO AVAIL. I PUSHED THE OK BUTTON ON THE STEERING WHEEL AND TRIED TO OPEN AND CLOSE THE DRIVERS SIDE DOOR AND THE LIGHT WENT OFF. THIS HAPPENS ABOUT 3…
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UPON ENTERING THE 2011 FORD EDGE I CLOSED THE DRIVERS SIDE DOOR AND THE DOOR AJAR LIGHT CAME ON AFTER I STARTED THE CAR. I OPENED AND CLOSED THE DRIVERS SIDE DOOR SEVERAL TIMES TO NO AVAIL. I PUSHED THE OK BUTTON ON THE STEERING WHEEL AND TRIED TO OPEN AND CLOSE THE DRIVERS SIDE DOOR AND THE LIGHT WENT OFF. THIS HAPPENS ABOUT 3-5 TIMES A WEEK. *TR
NHTSA ODI #10679043
34,000 miles · Jan 24, 2015
Electrical SystemSeatsStructure
THE DRIVER'S SIDE DOOR SENSOR IS NOT READING THAT THE DOOR IS CLOSED AND REMAINS ON. THIS IS THE SECOND TIME IN A YEAR THAT I AM GOING TO HAVE THE SENSOR REPLACED. *TR
NHTSA ODI #10678674
87,000 miles · Jan 21, 2015
Electrical System
THE DRIVER DOOR IS SHOWING AN ALARM OF NOT BEING CLOSED WHEN IT IS CLOSED. THE INTERIOR LIGHTS DO NOT SHUT OFF FOR 2 MINUTES AND THIS IS A SAFETY ISSUE WHEN DRIVING A NIGHT AND IT IS KILLING THE BATTERY OFF. *TR
NHTSA ODI #10676875
88,000 miles · Jan 20, 2015
Electrical SystemStructure
DOOR AJAR WARNING LIGHT COMES ON WHEN DOOR IS FULLY SHUT, DOME LIGHTS STAYS ON AND CANNOT LOCK CAR. I CAN OPEN AND SHUT IT TO TURN OFF WARNING BUT THEN IT POPS ON AGAIN. *TR
NHTSA ODI #10676571
48,000 miles · Jan 19, 2015
Electrical SystemExterior Lighting
DRIVER DOOR AJAR WARNING PERSISTENTLY ON. CABIN LIGHTS REMAIN ON. MULTIPLE COMPLAINTS ON INTERNET REGARDING THIS PROBLEM WITH FORD VEHICLE. *TR
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2011 Ford Edge Problems, Complaints & Recalls | Skip That Year
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