TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SIDE DOOR SENSOR DISPLAYED A FALSE READING AND INDICATED THAT THE DOOR WAS UNLOCKED WHEN IT WAS ACTUALLY LOCKED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THREE MONTHS LATER, THE FAILURE RECURRED.…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SIDE DOOR SENSOR DISPLAYED A FALSE READING AND INDICATED THAT THE DOOR WAS UNLOCKED WHEN IT WAS ACTUALLY LOCKED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THREE MONTHS LATER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT IT WAS THE REAR DRIVER SIDE DOOR THAT TRIGGERED THE FALSE READING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 05/18/16*LJ THE CONSUMER STATED THE DRIVER'S DOOR AND THE PASSENGER'S DOOR BOTH FAILED. UPDATED 12/13/2017*JS
NHTSA ODI #10822118
75,000 miles · Jan 20, 2016
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOWN HEADLIGHTS ILLUMINATED RANDOMLY AND FAILED TO DIM. IN ADDITION, THE DOOR AJAR SIGNAL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES.…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOWN HEADLIGHTS ILLUMINATED RANDOMLY AND FAILED TO DIM. IN ADDITION, THE DOOR AJAR SIGNAL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #10821211
29,800 miles · Jan 12, 2016
Electrical System
THE DOOR SENSOR IS CONSTANTLY INDICATING THE DOOR IS OPEN EVEN WHEN CLOSED AND SEALED TIGHT. THE INSIDE DOME LIGHTS REMAIN ON BECAUSE OF THIS AND YOU CANNOT SEE THROUGH YOU REAR VIEW MIRROR ESPECIALLY DURING NIGHT DRIVING. IN ADDITION THE LIGHT REMAINS ON EVEN WHEN THE CAR IS PARKED AND YOU HAVE LEFT CAR. THIS ATTACKS THE POSSIB…
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THE DOOR SENSOR IS CONSTANTLY INDICATING THE DOOR IS OPEN EVEN WHEN CLOSED AND SEALED TIGHT. THE INSIDE DOME LIGHTS REMAIN ON BECAUSE OF THIS AND YOU CANNOT SEE THROUGH YOU REAR VIEW MIRROR ESPECIALLY DURING NIGHT DRIVING. IN ADDITION THE LIGHT REMAINS ON EVEN WHEN THE CAR IS PARKED AND YOU HAVE LEFT CAR. THIS ATTACKS THE POSSIBILITY OF A BURGLARY. ALSO WHILE DRIVING THE DOME LIGHT REMAINS ON BECAUSE OF THE DEFECTIVE DOOR SENSOR AND THE DRIVER IS CONSTANTLY SLAMMING THE DOOR TO GET THE SENSOR TO SHUT OFF.
NHTSA ODI #10819765
32,000 miles · Jan 5, 2016
Electrical System
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO LOCK AND UNLOCK ELECTRONICALLY AND THE DOOR AJAR ERROR MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER W…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO LOCK AND UNLOCK ELECTRONICALLY AND THE DOOR AJAR ERROR MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
NHTSA ODI #10818030
Mileage unknown · Jan 3, 2016
Electrical SystemExterior Lighting
MY DOOR AJAR LIGHT IS CONSTANTLY ON FOR THE BACK DRIVERS SIDE DOOR. IT CAUSES MY DOORS NOT TO LOCK AND MY LIGHTS STAY ON. IT HAS ALREADY RAN MY BATTERY DOWN AND IT CAUSES MY SECURITY SYSTEM NOT TO WORK. IT IS A SAFETY HAZARD!!! I HAVE CALLED FORD AND THEY SAY IT'S NOT A SAFETY HAZARD AND THERE IS NOT A RECALL.
NHTSA ODI #10817478
Mileage unknown · Jan 3, 2016
Electrical System
ON MY 2011 FORD EDGE LIMITED I AM HAVING ISSUES WITH THE DOOR AJAR, LIKE MANY OTHER PEOPLE APPARENTLY. I SOMETIMES HAVE TO OPEN AND SHUT MY DOOR 20 TIMES UNTIL MY INTERIOR LIGHTS TURN OFF SO IT DOESN'T DRAIN MY BATTERY EVEN MORE. THE LOCKS WILL NOT ENGAGE WHEN MY DOOR IS 'OPEN' AND THE DOOR AJAR ALERT WILL STAY ON. THIS ISSUE IS…
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ON MY 2011 FORD EDGE LIMITED I AM HAVING ISSUES WITH THE DOOR AJAR, LIKE MANY OTHER PEOPLE APPARENTLY. I SOMETIMES HAVE TO OPEN AND SHUT MY DOOR 20 TIMES UNTIL MY INTERIOR LIGHTS TURN OFF SO IT DOESN'T DRAIN MY BATTERY EVEN MORE. THE LOCKS WILL NOT ENGAGE WHEN MY DOOR IS 'OPEN' AND THE DOOR AJAR ALERT WILL STAY ON. THIS ISSUE IS GETTING WORSE EVERY TIME I OPEN THE DOOR AND IS A SAFETY ISSUE. PLEASE RECALL AND FIX.
NHTSA ODI #10817449
100,000 miles · Dec 28, 2015
Electrical System
DOOR AJAR WARNING - MY FRONT, DRIVER'S SIDE DOOR CONSTANTLY STATES THAT IT IS AJAR. THIS CAUSES THE INTERIOR LIGHTS TO REMAIN ON LONGER THAN NECESSARY, THE DOORS WILL NOT LOCK WHILE THE VEHICLE IS IN MOTION AND THE DOOR AJAR WARNING REMAINS ON AT ALL TIMES. OTHERS HAVE SUGGESTED USING WD40 AND LUBRICANTS TO CLEAN THE SENSOR. …
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DOOR AJAR WARNING - MY FRONT, DRIVER'S SIDE DOOR CONSTANTLY STATES THAT IT IS AJAR. THIS CAUSES THE INTERIOR LIGHTS TO REMAIN ON LONGER THAN NECESSARY, THE DOORS WILL NOT LOCK WHILE THE VEHICLE IS IN MOTION AND THE DOOR AJAR WARNING REMAINS ON AT ALL TIMES. OTHERS HAVE SUGGESTED USING WD40 AND LUBRICANTS TO CLEAN THE SENSOR. I'VE TRIED THIS, AND IT WORKED FOR A FEW TIMES, BUT THIS IS NO LONGER WORKING.
NHTSA ODI #10816652
70,000 miles · Dec 21, 2015
Electrical System
DOOR AJAR LIGHT COMES ACROSS THE DASH AND DRAINS BATTERY. FAULTY LATCHES ON 2 DIFFERENT DOORS.
NHTSA ODI #10811605
Mileage unknown · Dec 17, 2015
Electrical System
*FALSE "DOOR AJAR" WARNING LIGHT ON DASH STAYS ON WHEN DOOR IS FIRMLY CLOSED* THIS CAUSES: - INTERIOR DOME LIGHT STAYS ON - UNABLE TO LOCK DOORS WHILE IN VEHICLE - THEY KEEP AUTOMATICALLY UNLOCKING (WHILE IN ANY GEAR OR PARKED) WHEN VEHICLE IS ON - DOORS DO LOCK WHEN VEHICLE IS OFF, WHEN LOCKING FROM OUTSIDE - BUT INTERIOR…
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*FALSE "DOOR AJAR" WARNING LIGHT ON DASH STAYS ON WHEN DOOR IS FIRMLY CLOSED* THIS CAUSES: - INTERIOR DOME LIGHT STAYS ON - UNABLE TO LOCK DOORS WHILE IN VEHICLE - THEY KEEP AUTOMATICALLY UNLOCKING (WHILE IN ANY GEAR OR PARKED) WHEN VEHICLE IS ON - DOORS DO LOCK WHEN VEHICLE IS OFF, WHEN LOCKING FROM OUTSIDE - BUT INTERIOR DOME LIGHT STAYS ON AS AN INDICATION SEEMS TO OCCUR MORE FREQUENTLY DURING COLDER TEMPERATURES, AND TAKES LONGER TO "CATCH"/FOR SENSOR TO FINALLY REALIZE THE DOOR REALLY IS CLOSED. THIS HAS BEEN HAPPENING SINCE I BOUGHT VEHICLE (USED) 6 MONTHS AGO, SPORADICALLY AT FIRST, BUT NOW EVERY DAY, SOMETIMES MULTIPLE TIMES A DAY (POSSIBLY BECAUSE OF COLDER TEMPERATURES?).
NHTSA ODI #10810917
65,842 miles · Dec 15, 2015
Electrical System
I OWN A 2011 FORD EDGE SE. IN THE PAST FEW MONTHS, AFTER CLOSING THE DRIVER SIDE DOOR, THE 'DOOR AJAR' LIGHT REMAINS ON. ALL DOME LIGHTS REMAIN ON. OPENING AND THEN CLOSING THE DOOR CAN TURN THE DOOR AJAR LIGHT OFF. THIS BEGAN AS AN INTERMITTENT OCCURRENCE IN AUGUST. NOW IT OCCURS EVERY TIME I ENTER AND EXIT THE VEHICLE. TO ELIM…
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I OWN A 2011 FORD EDGE SE. IN THE PAST FEW MONTHS, AFTER CLOSING THE DRIVER SIDE DOOR, THE 'DOOR AJAR' LIGHT REMAINS ON. ALL DOME LIGHTS REMAIN ON. OPENING AND THEN CLOSING THE DOOR CAN TURN THE DOOR AJAR LIGHT OFF. THIS BEGAN AS AN INTERMITTENT OCCURRENCE IN AUGUST. NOW IT OCCURS EVERY TIME I ENTER AND EXIT THE VEHICLE. TO ELIMINATE THE DASHBOARD WARNING LIGHT, I REPEATEDLY OPEN AND CLOSE THE DOOR UNTIL THE DOOR AJAR WARNING TURNS OFF. THIS OPENING AND CLOSING CAN BE ANYWHERE BETWEEN 1 AND 15 TIMES BEFORE EXTINGUISHING THE SENSOR LIGHT. DOING A BIT OF RESEARCH LED ME TO A FAULTY DOOR LATCH SENSOR. THIS A VERY DELICATE LOOKING SWITCH ACCESSIBLE JUST BEHIND THE DOOR LATCH. DEALER ESTIMATE FOR REPAIR: $175 FOR DOOR LATCH SENSOR ASSEMBLY AND $300 LABOR TO INSTALL, TOTAL: $475. FORD MUST KNOW SOMETHING IS WRONG WITH THIS DESIGN. IF I ALLOW THE DOOR AJAR WARNING TO REMAIN ON, THEN PUT THE CAR IS GEAR AND DRIVE AWAY, THE DOME LIGHT WILL TURN OFF, AND REMAIN OFF FOR MY ENTIRE DRIVE.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2011 Ford Edge Problems, Complaints & Recalls | Skip That Year
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