NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
686 reportsClear category filter28,650 miles · Mar 15, 2016
Electrical SystemStructure
DOOR AJAR LIGHT COMES ON WITH ALL DOORS CLOSED. THE DRIVERS DOOR IS THE ONE AFFECTED. THIS TURNS ON THE DOME LIGHT WHICH CAN CAUSE THE BATTERY TO DRAIN LEAVING A PERSON STRANDED. ALSO, IT CAUSES THE BRAKE AND PARKING LIGHTS TO COME ON WITH NO ONE IN THE VEHICLE. THE DOOR AJAR LIGHT ALSO PREVENTS THE DOORS FROM LOCKING WITH THE K…
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DOOR AJAR LIGHT COMES ON WITH ALL DOORS CLOSED. THE DRIVERS DOOR IS THE ONE AFFECTED. THIS TURNS ON THE DOME LIGHT WHICH CAN CAUSE THE BATTERY TO DRAIN LEAVING A PERSON STRANDED. ALSO, IT CAUSES THE BRAKE AND PARKING LIGHTS TO COME ON WITH NO ONE IN THE VEHICLE. THE DOOR AJAR LIGHT ALSO PREVENTS THE DOORS FROM LOCKING WITH THE KEY IN THE IGNITION. THE DOOR AJAR LIGHT COMES ON WHETHER THE CAR IS TURNED ON OR NOT. THE DEALER SAID THAT THEY HAVE TO REPLACE THE DRIVERS DOOR LATCH. I HAD FORD REPAIR THIS PROBLEM IN THE PAST. I HAVE IT IN THE FORD DEALER AGAIN TODAY FOR THE SAME REPAIR. I'VE UPLOADED THE RECEIPT FROM FIRST REPAIR. MY CAR IS STILL BEING WORKED ON AT FORD DEALERSHIP AND I DON'T HAVE THE RECEIPT YET FOR THE SECOND REPAIR. I THINK THIS SHOULD BE A RECALL ON THIS VEHICLE.
NHTSA ODI #10849863
105,000 miles · Mar 14, 2016
Electrical System
DRIVER DOOR SENSOR SHOWS DOOR OPEN AND IT IS CLOSED. LIGHT STAYS ON AND DOORS WILL NOT LOCK.
NHTSA ODI #10846403
35,000 miles · Mar 5, 2016
Electrical SystemUnknown Or Other
TAKATA RECALL. THE DRIVER DOOR AJAR LIGHT STAYS ON AT ALL TIMES. WILL NOT GO OFF NO MATTER HOW MANY TIMES YOU SHUT THE DOOR, THE DOME LIGHT STAYS ON, RUNDS THE BATTERY DEAD. I HAVE TRIED EVERY THING INCLUDING WD 40. I BELIEVE IT IS THE SENSOR BUT I AM NOT A MECHANIC SO.... I HAVE GOOGLED THIS ISSUE AND IT SEEMS THAT EVERYONE TH…
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TAKATA RECALL. THE DRIVER DOOR AJAR LIGHT STAYS ON AT ALL TIMES. WILL NOT GO OFF NO MATTER HOW MANY TIMES YOU SHUT THE DOOR, THE DOME LIGHT STAYS ON, RUNDS THE BATTERY DEAD. I HAVE TRIED EVERY THING INCLUDING WD 40. I BELIEVE IT IS THE SENSOR BUT I AM NOT A MECHANIC SO.... I HAVE GOOGLED THIS ISSUE AND IT SEEMS THAT EVERYONE THAT OWNS A FORD EDGE HAS THIS ISSUE. I CAN NOT BELIEVE THERE IS NOT A RECALL ON THIS ISSUE.MY DRIVER DOOR HAS AT TIMES NOT LATCHED COMPLETELY. I BELIEVE THIS IS A SAFETY ISSUE AS I AM DRIVING ON THE FREEWAY AND HAVE SMALL CHILDREN. FORD NEEDS TO GET THEIR ACT TOGETHER AND RECALL THIS ISSUE FOR EVERY ONE THAT OWNS A FORD EDGE. I HAVE BOUGHT FORDS FOR YEARS. THIS WILL BE MY LAST. THIS ISSUE IS EVERYTIME YOU ENTER THE VEHICLE. STATIONARY, DRIVING, FREEWAY, HIGHWAY, TURNING. THIS HAS BEEN GOING ON FOR MONTHS NOW. HAS BEEN A CONTINUING PROBLEM FOR SEVERAL MONTHS.
NHTSA ODI #10840016
30,800 miles · Mar 2, 2016
Electrical System
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHEN ENTERING THE VEHICLE, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAIL…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHEN ENTERING THE VEHICLE, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,800.
NHTSA ODI #10839418
57,000 miles · Feb 27, 2016
Electrical System
HAVE STARTED TO RECEIVE "DOOR AJAR WARNING" INDICATION WHEN THE DRIVER DOOR IS CLOSED. HAVE RESEARCHED ON-LINE SITES AND FOUND IT TO BE A VERY COMMON PROBLEM WITH THIS MODEL FORD VEHICLE. I CONSIDER THIS TO BE A PERSONAL SAFETY ISSUE AS THE VEHICLE'S DOORS WILL REMAIN UNLOCKED UNTIL THE PROBLEM IS ADDRESSED. IF I GET THE WARNI…
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HAVE STARTED TO RECEIVE "DOOR AJAR WARNING" INDICATION WHEN THE DRIVER DOOR IS CLOSED. HAVE RESEARCHED ON-LINE SITES AND FOUND IT TO BE A VERY COMMON PROBLEM WITH THIS MODEL FORD VEHICLE. I CONSIDER THIS TO BE A PERSONAL SAFETY ISSUE AS THE VEHICLE'S DOORS WILL REMAIN UNLOCKED UNTIL THE PROBLEM IS ADDRESSED. IF I GET THE WARNING TO GO AWAY WHEN THE VEHICLE IS STATIONARY THE DOORS WILL LOCK AND I CAN BEGIN MY DRIVE. ON NUMEROUS OCCASIONS AS I AM DRIVING THE WARNING WILL RETURN AND THE DOORS WILL UNLOCK AUTOMATICALLY. THIS CAN BE VERY UNNERVING AND FRIGHTENING AT TIMES AS THE INTERIOR LIGHTS WILL COME ON AS PART OF THIS PROBLEM. WHEN THIS HAPPENS AT NIGHT THE DRIVER'S VISION IS COMPROMISED BY THE INTERIOR LIGHTS AND DRAWN AWAY FROM THE ROAD. IN ADDITION, THE SAFETY OF THE VEHICLE'S OCCUPANTS IS COMPROMISED AS THE DOORS REMAIN UNLOCKED. THIS PROBLEM NEEDS TO BE ADDRESSED BY FORD AND A RECALL ISSUED. I HAVE INQUIRED WITH MY LOCAL DEALER AND RECEIVED AN ESTIMATE OF $600 FOR THE REPAIR TO BE MADE.
NHTSA ODI #10838759
40,000 miles · Feb 24, 2016
Electrical SystemStructure
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE OPERATING THE VEHICLE, THE DOOR AJAR LIGHT ILLUMINATED ALTHOUGH THE DOORS WERE SECURED. WHEN THE FAILURE OCCURRED, THE DOME LIGHT INSIDE THE VEHICLE REMAINED ILLUMINATED WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FA…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE OPERATING THE VEHICLE, THE DOOR AJAR LIGHT ILLUMINATED ALTHOUGH THE DOORS WERE SECURED. WHEN THE FAILURE OCCURRED, THE DOME LIGHT INSIDE THE VEHICLE REMAINED ILLUMINATED WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10838038
50,000 miles · Feb 24, 2016
Electrical SystemInterior LightingStructure
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE INTERIOR LIGHTS WOULD NOT RESPOND WHEN THE VEHICLE WAS OFF AND REMAINED ILLUMINATED. THE DOOR AJAR INDICATOR ILLUMINATED EVEN THOUGH ALL DOORS WERE CLOSED. THE CONTACT STATED THAT THE LIGHTS WERE ABLE TO BE SWITCHED OFF AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VE…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE INTERIOR LIGHTS WOULD NOT RESPOND WHEN THE VEHICLE WAS OFF AND REMAINED ILLUMINATED. THE DOOR AJAR INDICATOR ILLUMINATED EVEN THOUGH ALL DOORS WERE CLOSED. THE CONTACT STATED THAT THE LIGHTS WERE ABLE TO BE SWITCHED OFF AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 04/20/16*LJ UPDATED 6/6/18*JB
NHTSA ODI #10837930
50,000 miles · Feb 24, 2016
Electrical SystemInterior LightingStructure
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE DOOR WAS CLOSED AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE INTERIOR LIGHTING REMAINED ILLUMINATED WHEN DRIVING, WHICH DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE EVALUATED. THE MANUFACTURER WAS NOT MADE AWA…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE DOOR WAS CLOSED AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE INTERIOR LIGHTING REMAINED ILLUMINATED WHEN DRIVING, WHICH DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE EVALUATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10837927
109,000 miles · Feb 23, 2016
Electrical SystemExterior LightingStructure
DOOR AJAR LIGHT IS ON AND DOME LIGHTS STAY ON. CAR WONT START AT TIMES.
NHTSA ODI #10837811
76,500 miles · Feb 23, 2016
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE PASSENGER DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO EXIT THE VEHICLE AND SLAM THE FRONT PASSENGER SIDE DOOR IN ORDER FOR THE WARNING INDICATOR TO TURN OFF. WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER DOOR AJAR WARNING…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE PASSENGER DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO EXIT THE VEHICLE AND SLAM THE FRONT PASSENGER SIDE DOOR IN ORDER FOR THE WARNING INDICATOR TO TURN OFF. WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER DOOR AJAR WARNING INDICATOR ILLUMINATED AND ALL THE INTERIOR LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,500.
NHTSA ODI #10837664
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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