IllustrationDRIVER SIDE AND DRIVER SIDE PASSENGER DOOR STATING IT IS AJAR. WAITING FOR THE PASSENGER SIDE TO BREAK. THIS HAS HAPPENED AFTER THE WARRANTY WAS UP.
2011 Ford Edge
Owner reports · Recalls · Investigations
More warning signs than most Edge years
Owner complaints for the 2011 Ford Edge are substantially higher than the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1380–25K
40825–50K
39750–75K
22375–100K
211100–150K
61150K+
1,438 reports with mileage · 363 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 686 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 274 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 261 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports7 injury reports
Electrical System complaints
686 reportsAFTER CLOSING MY CAR DOOR IT STILL SAYS THAT THE DOOR IS OPEN AND THE LIGHTS STAY ON, EVEN THOUGH THE DOOR IS CLOSED. I ALSO CAN NOT LOCK MY CAR DOOR AND I HAVE TO CLOSE OR SLAM IT REPEATEDLY BEFORE IT FINALLY SAYS IT'S CLOSED AND THE LIGHTS GO OUT. THIS HAS SOMETIMES TAKEN UP TO 20 MINUTES. GOT IT FIXED ONCE AND IT STARTED DOIN…
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AFTER CLOSING MY CAR DOOR IT STILL SAYS THAT THE DOOR IS OPEN AND THE LIGHTS STAY ON, EVEN THOUGH THE DOOR IS CLOSED. I ALSO CAN NOT LOCK MY CAR DOOR AND I HAVE TO CLOSE OR SLAM IT REPEATEDLY BEFORE IT FINALLY SAYS IT'S CLOSED AND THE LIGHTS GO OUT. THIS HAS SOMETIMES TAKEN UP TO 20 MINUTES. GOT IT FIXED ONCE AND IT STARTED DOING THIS AGAIN WITHIN 6 MONTHS. IT IS VERY FRUSTRATING AND BEING THAT THE DOOR WON'T LOCK EVEN WHEN DRIVING THERE SHOULD BE A RECALL ON THIS. THIS IS RIDICULOUS!!!
MY 2011 FORD EDGE MY TOUCH SCREEN WAS WORKING FINE ON 6/25/2016 AND ABOUT NOON THAT DAY I WENT TO GO TO THE STORE AND MY SCREEN WAS COMPLETELY OUT! IT IS THE MOTHER BOARD OF THE ELECTRIC SYSTEM., TEMP CONTROL, RADIO, SEAT HEATERS , RADIO AND SO MUCH MORE. THE RADIO COMES ON BUT NO SCREEN ITS BEEN OVER 48HRS AND NOTHING! I CALLED…
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MY 2011 FORD EDGE MY TOUCH SCREEN WAS WORKING FINE ON 6/25/2016 AND ABOUT NOON THAT DAY I WENT TO GO TO THE STORE AND MY SCREEN WAS COMPLETELY OUT! IT IS THE MOTHER BOARD OF THE ELECTRIC SYSTEM., TEMP CONTROL, RADIO, SEAT HEATERS , RADIO AND SO MUCH MORE. THE RADIO COMES ON BUT NO SCREEN ITS BEEN OVER 48HRS AND NOTHING! I CALLED FORD DEALERSHIP AND THEY SAID "YES ITS THE COMPUTER AND MY WARRANTY FOR THIS IS NO LONGER GOOD. HOW CAN FORD DO THIS TO THEIR CUSTOMERS! ALL THE CONTROLS ARE ON THIS ELECTRIC BOARD! I LOVE MY CAR BUT IM SO UNHAPPY WITH FORD SERVICE!
1. DOOR AJAR LIGHT COMES ON PERIODICALLY AT ANY TIME AND DOORS WONT LOCK 2. SYNC SYSTEMS TURNS ON AND OFF WHILE PARKED. OUTER LIGHTS TURN ON AND OFF WHILE PARKED AS WELL AND NOT AT THE SAME TIME AS THE SYNC SYSTEM. THE KEY IS NOT IN THE CAR WHEN THIS HAPPENS.
DRIVER DOOR AJAR LIGHT STAYS ON WHEN CLEARING DOOR IS SHUT. SLAMMING DOOR OR GENTLY SHUTTING IT LIKE A FORMAL DOOR DOES NOT FIX IT. SOME LIGHTS STAY ON AND WILL DRAIN BATTERY. HAS LEFT ME STRANDED TWICE. DRIVER DOOR AJAR LIGHT WILL EVENTUALLY GO AWAY WHEN I SIT IN PASSENGER SEAT AND OPEN AND CLOSE DOOR UNTIL LIGHT GOES AWAY. THE…
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DRIVER DOOR AJAR LIGHT STAYS ON WHEN CLEARING DOOR IS SHUT. SLAMMING DOOR OR GENTLY SHUTTING IT LIKE A FORMAL DOOR DOES NOT FIX IT. SOME LIGHTS STAY ON AND WILL DRAIN BATTERY. HAS LEFT ME STRANDED TWICE. DRIVER DOOR AJAR LIGHT WILL EVENTUALLY GO AWAY WHEN I SIT IN PASSENGER SEAT AND OPEN AND CLOSE DOOR UNTIL LIGHT GOES AWAY. THEN I EXIT THE CAR AND LOCK IT WITH REMOTE TO ENSURE LIGHT IS OFF. FORD PLZ DO SOMETHING ABOUT THIS THANK YOU. MILES ON CAR 90K. *TR
AFTER SHIFTING INTO PARK, A WARNING FLASHES ON THE SCREEN TO SHIFT INTO PARK. REPEATED ATTEMPTS FINALLY WILL ALLOW THE SHIFT TO SHUT DOWN
TL* THE CONTACT OWNS A 2011 FORD EDGE. ONCE THE CONTACT ENTERED THE VEHICLE ON THE DRIVER'S SIDE, THE DOOR AJAR WARNING LIGHT ILLUMINATED AND WOULD NOT DIM. THE CONTACT STATED THAT THE DOOR SENSOR WAS REPLACED TWICE BY THE DEALER, BUT THE FAILURE RECURRED SEVERAL TIMES SINCE. THE FAILURE OCCURRED WHEN THE VEHICLE WAS IN MOTION A…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. ONCE THE CONTACT ENTERED THE VEHICLE ON THE DRIVER'S SIDE, THE DOOR AJAR WARNING LIGHT ILLUMINATED AND WOULD NOT DIM. THE CONTACT STATED THAT THE DOOR SENSOR WAS REPLACED TWICE BY THE DEALER, BUT THE FAILURE RECURRED SEVERAL TIMES SINCE. THE FAILURE OCCURRED WHEN THE VEHICLE WAS IN MOTION AND WHILE PARKED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 45,000.
AFTER USING THE PASSENGER DOOR, THE DOOR AJAR LIGHT COMES ON EVEN THOUGH THE DOOR IS CLEARLY CLOSED. THE DOOR NEEDS TO BE OPENED AND CLOSED FOR THE LIGHT TO TURN OFF. WHEN YOU TURN THE CAR OFF AND THE DOOR AJAR LIGHT IS ON, THE DOME LIGHT WILL STAY ON AND DRAIN THE BATTERY AND THE DOOR DOES NOT LOCK.
ON MY 2011 FORD EDGE, THE DRIVER'S DOOR AJAR LIGHT STAYS ON, EVEN WHEN THE DOOR IS SHUT. THIS IS CAUSING MY INTERIOR LIGHTS TO STAY WHILE OPERATING THE VEHICLE OR WHEN I EXIT THE VEHICLE, UNNECESSARILY DRAINING THE BATTERY. ADDITIONALLY, THIS IS A MAJOR SAFETY ISSUE AS I AM UNABLE TO LOCK THE DOORS FROM MY DRIVER CONTROL PANEL…
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ON MY 2011 FORD EDGE, THE DRIVER'S DOOR AJAR LIGHT STAYS ON, EVEN WHEN THE DOOR IS SHUT. THIS IS CAUSING MY INTERIOR LIGHTS TO STAY WHILE OPERATING THE VEHICLE OR WHEN I EXIT THE VEHICLE, UNNECESSARILY DRAINING THE BATTERY. ADDITIONALLY, THIS IS A MAJOR SAFETY ISSUE AS I AM UNABLE TO LOCK THE DOORS FROM MY DRIVER CONTROL PANEL (FOR EXAMPLE, IF ONE OF MY CHILDREN HAPPENS TO OPEN THEIR LOCK, I CANNOT LOCK IT AGAIN ELECTRONICALLY). IF I HAPPEN TO NOT NOTICE THAT THEY HAVE OPENED THEIR DOOR, THEY COULD ACCIDENTALLY OPEN IT AND FALL OUT. OR, SAY I RUN UP ON A BAD SITUATION, I AM UNABLE TO LOCK THE DOORS AUTOMATICALLY IN A QUICK INSTANCE. FORD, PLEASE DO THE RIGHT THING AND RECALL THIS ITEM FOR A FIX. THANKS
THE DOOR AJAR SENSOR KEEPS ALERTING - ALTHOUGH DOOR IS NOT AJAR - WHEN CAR SITS FOR ANY PERIOD OF TIME THIS DRAINS THE BATTERY. HAVE HAD TO REPLACE BATTERY TWICE. TOO EXPENSIVE TO HAVE DEALER REPAIR.
Official recalls
311V128000 · Electrical System:software
Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
10V659000 · Structure:body
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
10V516000 · Latches/locks/linkages:hatchback/liftgate:lock
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.