2010 Ford Edge

I PURCHASED A USED VEHICLE FROM BROADWAY KIA. UPON INSPECTION I FOUND THAT THERE WERE A FEW, WHAT APPEARED TO BE COSMETIC DAMAGES TO THE FRONT PASSENGER SIDE RIM. I ASKED THE SALES PERSON, [XXX] ABOUT THE DAMAGED RIM BECAUSE IT APPEARED TO BE BENT. HE ASSURED ME THAT THE ENTIRE VEHICLE WAS INSPECTED AND THAT THE TIRE/WHEEL WAS NOT COMPROMISED. APPROXIMATELY 2 WEEKS LATER THE TIRE PRESSURE GAUGE CAME ON IN THE CAR. I FILLED ALL THE TIRES BECAUSE AT THAT POINT I WAS NOT CERTAIN ANY ONE TIRE WAS LOW. APPROXIMATELY 2 WEEKS AFTER THAT I HAD TO PUT MORE AIR IN THE RIGHT PASSENGER SIDE TIRE. AT THAT POINT I WENT TO A FIRESTONE TIRES TO HAVE THEM REPAIR WHAT I THOUGHT WAS A LEAK. THEY ADVISED THAT THE TIRE COULD NOT BE DISMOUNTED AND REPAIRED BECAUSE THE RIM ITSELF WAS BENT AND CRACKING AND THAT I WOULD NEED AN ENTIRE NEW WHEEL (TIRE AND RIM). AT THAT POINT I EMAILED ONE OF THE MANAGERS AT BROADWAY KIA TO LET THEM KNOW WHAT WAS GOING ON. I WENT IN ON 8/18/13 AND PURCHASED A NEW SET OF TIRES AND RIMS AS I NEEDED TO BE ABLE TO DRIVE. I CONTACTED THE GENERAL MANAGER REGARDING THE ISSUE AND WAS ASKED TO BRING THE CAR IN BUT ONCE HE FOUND OUT THAT I HAD ALREADY PURCHASED NEW RIMS/TIRES HE TOLD ME THERE WAS NOTHING HE COULD DO. I WAS ADVISED BY THE TIRE REPAIR PERSON THAT HAD I HIT SOMETHING JUST RIGHT OR HAD TOO MUCH PRESSURE APPLIED ON THE TIRE IT COULD HAVE BLOWN. THIS CAR WAS NOT SAFE TO DRIVE OFF THE LOT OR ALLOW SOMEONE TO DRIVE FOR AN ENTIRE MONTH. THIS COMPANY NEEDS TO BE HELD TO HIGHER SAFETY STANDARDS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

POWER FAILURE WHILE MERGING ONTO HIGHWAY 5 IN SAN DIEGO CA. ENGINE RPM REDUCED TO IDLE. AFTER COASTING TO THE SIDE OF THE ROAD, ENGINE WAS IDLING. THE ENGINE WAS TURNED OFF AND AFTER ABOUT 1 MINUTE IT WAS RESTARTED. I NEXT SHIFTED IT BACK INTO DRIVE AND IT WAS WORKING AGAIN. SAME FAILURE OCCURED ON 7/29/2013 WITH THE SAME RESULTS. CORRECTIVE ACTION REQUIRED THROTTLE BODY ASEMBLY ON BACK ORDER. *TR

VEHICLE WAS PARKED...WENT TO START VEHICLE...BRIGHT LIGHT INDICATOR WAS ON DASHBOARD, UNABLE TO MOVE VEHICLE OUT OF PARK UNLESS MANUALLY DONE, WHEN VEHICLE STARTS ALL INDICATORS ON INSTRUMENT PANEL COMES ON, NOTICES UNDER THE COMPUTER OUTPUT ON INSTRUMENT PANEL INDICATES A HOST OF PROBLEMS, SO BASICALLY THE COMPUTER HAS FAILED TO SOME NATURE CAUSING ERRORS TO SHOW. HAZARDS DON'T WORK, BRAKE AND TURN SIGNALS DON'T WORK, BUT THE VEHICLE WILL START AT LEAST UNTIL THE BATTERY IS DEAD FROM THE LIGHTS ON THE INSTRUMENT PANEL RUN IT OUT. HAD THIS COVERED UNDER WARRANTY TWICE THIS IS THE THIRD OCCURRENCE WITHOUT DETERMINATION OF PROBLEM. VEHICLE HAS TO BE TOWED TO DEALERSHIP FOR REPAIR...I BELIEVE RESETTING THE COMPUTER IS THE ONLY OPTION BECAUSE DIAGNOSTICS RUN DO NOT INDICATE A KNOWN PROBLEM. MY BELIEF IS THAT AFTER 3 OCCURRENCES OF THIS THE COMMON DENOMINATOR IS A STRONG ELECTRICAL STORM OCCURRING PRIOR TO THE COMPUTER FAILING. THE VEHICLE HAS NOT BEEN HIT BY LIGHTNING, BUT, THERE HAS BEEN HEAVY STRIKES AROUND OR NEAR THE VEHICLE THAT UPSET THE COMPUTER...JURY IS STILL OUT ON MY THEORY, BUT THIS IS WHAT I HAVE OBSERVED. *TR

VEHICLE STALLED GOING 60 MPH ON BUSY FREEWAY. TURNED FLASHERS ON IMMEDIATELY AND FORTUNATELY TRAFFIC REALIZED VEHICLE WAS HAVING DIFFICULTIES AND ALLOWED ME TO MOVE OVER TO SHOULDER. CAR RESTARTED AND EXITED TO ALTERNATE ROUTE AS SOON AS POSSIBLE. STALLED REPEATEDLY AT VARIOUS SPEEDS AFTER THAT. CURRENTLY WAITING ON TROTTLE BODY TO BE SHIPPED TO MECHANIC FOR REPAIR. AM AWARE THAT FEDERAL SAFETY INVESTIGATORS ARE LOOKING AT SAME PROBLEM WITH FUSION, MILAN, ESCAPE AND MARINER. PLEASE CONSIDER DOING THE SAME FOR FORD EDGE. THIS VEHICLE IS ONLY 2 1/2 YEARS OLD. OTHER THAN THE OBVIOUS SAFETY THREAT THIS MALFUNCTION POSES, IT IS ALSO A COSTLY REPAIR. *TR

MY FORD EDGE 2010 HAS ISSUES WITH THE TRANSMISSION. THE CAR NOW HAS 76,000 MILES BUT ABOUT EVERY 20,000 MILES I HAVE A VIOLENT TRANSMISSION SHIFT. IT IS EITHER THE TRANSMISSION OR THE ALL WHEEL DRIVE CONTROLS. THE CAR WILL BE GOING ALONG AND ALL OF A SUDDEN THERE IS A LOUD NOISE AND JERKING BACK AND FORTH FOR ABOUT 3 SECONDS. IT SOUNDS LIKE THE TRANNY IS FALLING OUT OR HAS ROCKS IN IT. I TOOK IT TO FORD MANY TIMES AND THEY ACKNOWLEDGE THERE IS A PROBLEM BUT ALL THEY DO IS UPDATE THE SOFTWARE ( AND CHARGE ME). THEY KEEP SAYING THERE IS A FIX FOR THE ISSUE IN THE SOFTWARE BUT IT DOESN'T FIX THE ISSUE. THEY GAVE ME AN EXTENDED WARRANTY BUT IT DOESN'T MATTER BECAUSE THEY DON'T CARE TO FIND THE PROBLEM. I ASKED WHY THEY DON'T PULL THE TRANNY PAN IN LOOK FOR LOOSE METAL OR ISSUES AND THEY SAID THEY HAVE TO CHARGE ME. THE DEALER TOLD ME THEY HAVE TO PAY THERE OWN GUYS TO LOOK FOR THE PROBLEM AND THEY DON'T GET REIMBURSED BY FORD FOR THIS SO THEY AREN'T GOING TO DO ANYTHING EXCEPT PUT A RECORDER ON MY CAR FOR 30 DAYS AGAIN. I TOLD THEM IT IS INTERMITTENT. THEY OFFERED TO SELL ME A NEW CAR OR FIND ANOTHER EDGE WITH 76,000 AND PUT ME IN THAT. I TOLD THEM I DIDN'T WANT TO SPEND MONEY ON ANOTHER CAR BECAUSE I JUST SPENT 34,000 ON THIS ONE AND GIVING ME ANOTHER EDGE THE SAME AGE I HAVE NO CLUE WHAT PROBLEMS I COULD HAVE WITH THAT. IN OTHER WORDS FORD ISN'T WORRIED ABOUT MY ISSUE UNTIL SOMEONE GETS HURT. THE WARRANTY DOESN'T MEAN A THING TO THEM. IF IT CAUSES AN ACCIDENT I WILL SUE THEM FOR EVERYTHING FOR SELLING ME A DEFECTIVE CAR AND NOT STANDING BEHIND IT. *TR

ON 05/01/2013 I ENTERED INTO A PARKING LOT IN A SHOPPING MALL, WITH MY RIGHT FOOT ON THE BRAKE PEDAL WHILE BRAKING TO STOP AT A 15 OR 20 MILES PER HOUR, THE VEHICLE SUDDENLY AND UNINTENTIONALLY ACCELERATED, THE RPMS JUMPED ABOUT 2000 MORE (1500 TO 3500 APROX.) AND I LEFT THE TIRES PRINTS OVER THE PAVEMENT BECAUSE I PUT THE BRAKE FULLY PRESSED WHILE THE ENGINE WAS ACCELERATING WITHOUT TOUCHING THE GAS PEDAL. FORTUNATELY THERE WAS NO CRASH NOR INJURIES TO PASSENGERS OR PEDESTRIANS, BUT I HAVE NOTICED THAT THIS PROBLEM HAS OCCURRED TO SEVERAL PERSONS AROUND THE COUNTRY, SO I ASK IF THIS GOVERNMENT AGENCY WOULD ISSUE A RECALL BECAUSE IT IS A SAFETY AND A HIGH RISK SITUATION. THANK YOU. *TR

I WAS PERFORMING PREVENTATIVE VEHICLE MAINTENANCE ON MY 2010 FORD EDGE. I HAD JUST COMPLETED A BASIC OIL CHANGE, TO INCLUDE BOTH OIL FILTER AND AIR FILTER CHANGE ALONG WITH TOPPING OFF OF ALL VEHICLE FLUIDS. I LASTLY ATTEMPTED TO ROTATE THE VEHICLE TIRES WHEN I NOTICED THAT TWO OF THE VEHICLES LUG NUTS WHERE JUST FREE SPINNING ALONG THE WHEEL STUD OR BOLT. AT FIRST I THOUGHT THE LUG NUTS HAD JUST STRIPPED AND WAS IN THE PROCESS OF REPLACING THEM WHEN THE ENTIRE LUG NUT AND WHEEL STUDS (BOLT) CAME COMPLETELY OFF THE WHEEL HUB. THIS IS VERY CONCERNING DUE TO THE FACT THAT THE VEHICLE IS ONLY TWO (2) YEARS OLD AND IN EXCELLENT CONDITION, NOT TO MENTION THAT I HAVE NEVER ENCOUNTERED A PROBLEM WITH A VEHICLES WHEEL STUDS. THE WHEEL STUDS ALONG WITH THE LUG NUTS ARE THE COMPONENTS THAT HOLD THE TIRES SECURELY TO THE VEHICLES. AFTER SEVERAL ATTEMPTS TO LOCATE THE VEHICLE AT THE LOCAL PARTS STORES, I SPENT SEVERAL HOURS ON THE WEB TRYING TO FIND THE REPLACEMENT WHEEL STUDS TO NO AVAIL. HOWEVER, I DID FIND WHERE FORD MOTOR VEHICLE COMPANY HAS RECALLED SEVERAL 2010 FORD FOCUS AND 2010 FORD FUSION FOR THE SAME PROBLEM. TO QUOTE "LUG NUT, BOLT OR STUD WERE FOUND DEFECTIVE, (SHEARED COMPLETELY OFF) ON SEVERAL 2010 FORD FUSION MODELS." WHEN I APPROACHED THE FORD DEALERSHIP TO ORDER REPLACEMENT WHEEL STUDS THEY ACTED SUPRISED AND NON-CHALANT CONCERNING THE PROBLEMS AND SIMPLY STATED THAT MY VEHICLE WAS NO LONGER UNDER WARRANTY. IS THIS RELATED? *TR

THE REAR DRIVERS SIDE BRAKE/BLINKER LIGHT SOCKET IS BURNED BLACK WHERE THE LIGHT BULB CONNECTS TO THE SOCKET. I'VE SEEN OTHER COMPLAINTS ABOUT THIS ON LINE. THIS IS ACTUALLY THE 2ND TIME I'VE HAD TO REPLACE THE BULB, BUT I DID NOT RECORD THE MILEAGE (ESTIMATE ABOUT 40,000 MILES) THE FIRST TIME. WHEN I REPLACED IT THE FIRST TIME, I NOTICED THE SOCKET WAS BURNED THEN TOO. *TR

WE RECENTLY EXPERIENCED A TIRE BLOWOUT OF THE LEFT REAR TIRE ON OUR 2010 FORD EDGE WHILE TRAVELING SOUTH ON INTERSTATE 81 SOUTH JUST OUTSIDE OF SCRANTON PA. AT THE TIME OF THE BLOWOUT WE WERE TRAVELING ABOUT 60MPH. WHEN I WENT TO CHANGE THE TIRE I OBSERVED THAT THE WHEEL (RIM) HAD STARTED TO COLLAPSE AND THE OUTER RIM HAD SEPARATED FROM THE HUB ABOUT 75% OF THE WAY. WE DID NOT RUN OVER ANYTHING THAT WE CAN REMEMBER. THERE WAS NO NOISE THAT WOULD NORMALLY BE EXPECTED IF SOMETHING WAS IN THE ROAD AND NEITHER OF US HEARD ANYTHING BUT THE NOISE OF THE TIRE BLOWOUT. (IF THERE WAS SOMETHING IN THE ROAD, HOW DID THE FRONT TIRE NOT CONTACT IT AS WELL??) THE ROAD WAS CLEAR AHEAD OF US. I IMMEDIATELY PULLED OVER, BUT HAD TO "INCH" ALONG THE SIDE OF THE ROAD FOR ABOUT 200YDS TO GET TO A SAFE POINT TO CHANGE THE TIRE. AFTER THAT, WE WENT TO A LOCAL FORD DEALER FOR ASSISTANCE, AS WE WERE NOT COMFORTABLE DRIVING ANOTHER 500 MILES ON A "MINI" SPARE TIRE. THE DEALER SHARED WITH US THAT THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. AFTER SOME EXAMINATION WE DID NOTICE A TINY PUNCTURE OF THE TIRE ON THE INSIDE SURFACE OF THE TIRE. THERE IS A CORRESPONDING "PUSHED IN" SURFACE OF THE ALUMINUM WHEEL. (I HAVE PHOTOS AVAILABLE, AS WELL AS THE WHEEL AND TIRE). I REPORT THIS AS A CONCERN FOR THE SAFETY OF OTHERS AS THIS COULD HAVE BEEN A TERRIBLE ACCIDENT HAD THE WHEEL SEPARATED. FORD MOTOR COMPANY DID NOTHING TO ASSIST WITH THIS DEFECTIVE WHEEL. WE ARE ALSO NOT FEELING COMFORTABLE THAT WON'T HAPPEN AGAIN IF WE GET ANOTHER BLOWOUT. SO FAR THIS HAS COST US ABOUT $1,000 FOR REPLACEMENT WHEEL & TIRE. *TR

SERIOUS ISSUE WITH DAILY LOSS OF TIRE PRESSURE RANGING FROM 3 TO 18 LBS, IN 2010 FORD EDGE SPORT WITH 22' WHEELS. TSB FROM FORD INDICATES THEY ARE AWARE BUT WILL NOT RECALL/REPLACE WHEELS. TSB INDICATES PROBLEM CAUSED BY CORROSION/DIRT ON TIRE BEAD SEAT AREA, PREVENTING PROPER SEAL. VEHICLE HAS BEEN RETURNED TO DEALER 8 TIMES, RIMS/TIRES CLEANED, BEAD SEALER ADDED EVERY TIME, VALVE STEMS CHANGED, TIRE SLIME ADDED EVERY TIME, MOUNT, REBALANCE & ROTATE EVERY TIME, YET STILL NO RESOLUTION. TIRE PRESSURE LOSS OCCURS WITHIN 4 DAYS EVERY TIME RETURNED FROM DEALER. CURRENTLY ESCALATED, THROUGH NUMEROUS PHONE CALLS TO FORD MOTOR CO, AND AWAITING RESPONSE. *TR